CaveCreek Reputation Check
 

Hey... Are there any patterns of problems with CaveCreek? I've got a dedicated box and am watching my monthly cost spiral up. In particular, have gotten dinged for support costs that I wasn't aware were coming. I'm pretty irked at the moment but thought I should check here before deciding they are sneaky opportunists that I have to plan on keeping an eye on. It might be that they are great and my expectations are out of line. So, let me know. If they are solid than I just need to work on my understanding of their process and how to know what is billable support and what is normal.

Appreciate any feedback...

I would be happy to help with anything.

paulk @ cavecreek.com
i c q 248615940

It sounds like you have an unmanaged server with them?

Have a Dedicated Hosting Plan
 

I guess I don't have a managed plan with a built-in number of hours of support time. They didn't even warn me about the charges at the time. Just showed up on the invoice!

I got a pretty strong quote from TechieMedia that claims they don't charge separately for support at all. It looks like Techie has a good reputation here on the boards but it is hard to tell who is a company shill and who is a legit poster sometimes.

im pretty sure it is ccbill....so i wouldnt worry about their reputation

just pick someone who can help you..and work with them

nothing is perfect all the time :)

FYI Techiemedia is by far one of the best in the biz and their support is by far the very best. I have been with them for several years and they don't play any tricks, your package deal is it, no other hiden charges ever. Talk to jim he is the man and his word is as good as gold.:thumbsup

Well here is another vote for the Awesome Team at www.techiemedia.com No tricks, no bull shit, no games, nothing but damm fine Superior Quality hosting at great prices, untouchable support. If you are serious about your business then definitely talk to Jim or Wayne over there it could possibally be the best biz move you will ever make.:2 cents::2 cents:

Sounds like you asked for some support and got it, but the support you asked for
was something you really needed to do on your own.

Yeah, get a managed server someplace. You shouldn't pay for support.

Personal I would goez wit anyone over cave creek i had a box there back in da day had too many issue :helpme

:2 cents:

Cave Creek is owned by CCBill. So they are solid.
You received the support you asked for, just at increased cost you were unaware of.
I would shop around if I were you for other hosting.

PHAT, MOJO, Techie, etc..

If your server is unmanaged you have to pay extra for the support. It's not their fault.

Take a look at www.cyberwurx.com awesome people.

If you sign with them let me know .. :)

Like many people already said you should move hosting and why not upgrade it at the same time. Talk to Jimbo over at Techiemedia and I guarantee you he can put an end to all your hosting problems forever.:2 cents::pimp

Korak it has been a pleasure speaking with you on the phone, and remember I'm always available for you. It is Fantastic to add you to the Techie family. My techs have informed me that you just about ready to go live. Welcome aboard boss.:pimp


:)

techie was a good choice :thumbsup

Hey Korak,

If you are in the market, CHOOPA.com. can certainly help with anything you need. We offer fully managed pricing on Dedicated Tier 1 BW. Feel free to contact me: [email protected] or ICQ: 412-203-056

read the thread MORANS

webhost bots don't read threads just spam all hosting threads :1orglaugh

I would just go to cavecreek and have them take a look at your plan. I am sure they will work something out to get you the right plan.

Wow this choopa guy is a total MORON absolutely no class at all.:helpme


Dude you made a Fine choice going with Techiemedia You will see these guys rock and have the best support in the biz...FREE:winkwink: