CaveCreek Reputation Check - GoFuckYourself.com

Korak · 03-16-2009, 09:09 AM

Hey... Are there any patterns of problems with CaveCreek? I've got a dedicated box and am watching my monthly cost spiral up. In particular, have gotten dinged for support costs that I wasn't aware were coming. I'm pretty irked at the moment but thought I should check here before deciding they are sneaky opportunists that I have to plan on keeping an eye on. It might be that they are great and my expectations are out of line. So, let me know. If they are solid than I just need to work on my understanding of their process and how to know what is billable support and what is normal.

Appreciate any feedback...

CCBill Paul · 03-16-2009, 09:15 AM

Quote:

Originally Posted by Korak

Hey... Are there any patterns of problems with CaveCreek? I've got a dedicated box and am watching my monthly cost spiral up. In particular, have gotten dinged for support costs that I wasn't aware were coming. I'm pretty irked at the moment but thought I should check here before deciding they are sneaky opportunists that I have to plan on keeping an eye on. It might be that they are great and my expectations are out of line. So, let me know. If they are solid than I just need to work on my understanding of their process and how to know what is billable support and what is normal.

Appreciate any feedback...

I would be happy to help with anything.

paulk @ cavecreek.com
i c q 248615940

HorseShit · 03-16-2009, 10:35 AM

It sounds like you have an unmanaged server with them?

Korak · 03-16-2009, 11:01 AM

I guess I don't have a managed plan with a built-in number of hours of support time. They didn't even warn me about the charges at the time. Just showed up on the invoice!

I got a pretty strong quote from TechieMedia that claims they don't charge separately for support at all. It looks like Techie has a good reputation here on the boards but it is hard to tell who is a company shill and who is a legit poster sometimes.

Phoenix · 03-16-2009, 11:03 AM

im pretty sure it is ccbill....so i wouldnt worry about their reputation

just pick someone who can help you..and work with them

nothing is perfect all the time

Lightning · 03-16-2009, 11:07 AM

Quote:

Originally Posted by Korak

I guess I don't have a managed plan with a built-in number of hours of support time. They didn't even warn me about the charges at the time. Just showed up on the invoice!

I got a pretty strong quote from TechieMedia that claims they don't charge separately for support at all. It looks like Techie has a good reputation here on the boards but it is hard to tell who is a company shill and who is a legit poster sometimes.

FYI Techiemedia is by far one of the best in the biz and their support is by far the very best. I have been with them for several years and they don't play any tricks, your package deal is it, no other hiden charges ever. Talk to jim he is the man and his word is as good as gold.

Wiredoctor · 03-16-2009, 11:14 AM

Well here is another vote for the Awesome Team at www.techiemedia.com No tricks, no bull shit, no games, nothing but damm fine Superior Quality hosting at great prices, untouchable support. If you are serious about your business then definitely talk to Jim or Wayne over there it could possibally be the best biz move you will ever make.

sortie · 03-16-2009, 11:37 AM

Quote:

Originally Posted by Korak

Hey... Are there any patterns of problems with CaveCreek? I've got a dedicated box and am watching my monthly cost spiral up. In particular, have gotten dinged for support costs that I wasn't aware were coming. I'm pretty irked at the moment but thought I should check here before deciding they are sneaky opportunists that I have to plan on keeping an eye on. It might be that they are great and my expectations are out of line. So, let me know. If they are solid than I just need to work on my understanding of their process and how to know what is billable support and what is normal.

Appreciate any feedback...

Sounds like you asked for some support and got it, but the support you asked for
was something you really needed to do on your own.

LiveDose · 03-16-2009, 11:39 AM

Yeah, get a managed server someplace. You shouldn't pay for support.

AliGbone · 03-16-2009, 11:40 AM

Personal I would goez wit anyone over cave creek i had a box there back in da day had too many issue

Barefootsies · 03-16-2009, 12:44 PM

Cave Creek is owned by CCBill. So they are solid.
You received the support you asked for, just at increased cost you were unaware of.
I would shop around if I were you for other hosting.

PHAT, MOJO, Techie, etc..

JamesK · 03-16-2009, 01:07 PM

If your server is unmanaged you have to pay extra for the support. It's not their fault.

pornguy · 03-16-2009, 02:50 PM

Take a look at www.cyberwurx.com awesome people.

If you sign with them let me know ..

Net Money · 03-16-2009, 05:37 PM

Like many people already said you should move hosting and why not upgrade it at the same time. Talk to Jimbo over at Techiemedia and I guarantee you he can put an end to all your hosting problems forever.

Techie Media · 03-26-2009, 05:50 PM

Korak it has been a pleasure speaking with you on the phone, and remember I'm always available for you. It is Fantastic to add you to the Techie family. My techs have informed me that you just about ready to go live. Welcome aboard boss.

HorseShit · 03-26-2009, 05:53 PM

techie was a good choice

Andy CHOOPA · 03-26-2009, 06:13 PM

Hey Korak,

If you are in the market, CHOOPA.com. can certainly help with anything you need. We offer fully managed pricing on Dedicated Tier 1 BW. Feel free to contact me: [email protected] or ICQ: 412-203-056

HorseShit · 03-26-2009, 06:14 PM

read the thread MORANS

SBJ · 03-26-2009, 06:16 PM

Quote:

Originally Posted by jdavis

read the thread MORANS

webhost bots don't read threads just spam all hosting threads

530media · 03-26-2009, 06:32 PM

I would just go to cavecreek and have them take a look at your plan. I am sure they will work something out to get you the right plan.

Wiredoctor · 03-26-2009, 06:45 PM

Wow this choopa guy is a total MORON absolutely no class at all.

Dude you made a Fine choice going with Techiemedia You will see these guys rock and have the best support in the biz...FREE

03-16-2009, 09:09 AM	#1
Korak Registered User Join Date: Nov 2008 Posts: 13	CaveCreek Reputation Check Hey... Are there any patterns of problems with CaveCreek? I've got a dedicated box and am watching my monthly cost spiral up. In particular, have gotten dinged for support costs that I wasn't aware were coming. I'm pretty irked at the moment but thought I should check here before deciding they are sneaky opportunists that I have to plan on keeping an eye on. It might be that they are great and my expectations are out of line. So, let me know. If they are solid than I just need to work on my understanding of their process and how to know what is billable support and what is normal. Appreciate any feedback...

03-16-2009, 11:01 AM	#4
Korak Registered User Join Date: Nov 2008 Posts: 13	Have a Dedicated Hosting Plan I guess I don't have a managed plan with a built-in number of hours of support time. They didn't even warn me about the charges at the time. Just showed up on the invoice! I got a pretty strong quote from TechieMedia that claims they don't charge separately for support at all. It looks like Techie has a good reputation here on the boards but it is hard to tell who is a company shill and who is a legit poster sometimes.

03-16-2009, 11:03 AM	#5
Phoenix BACON BACON BACON Industry Role: Join Date: Nov 2002 Location: Poems everybody, the laddie fancies himself a poet Posts: 35,457	im pretty sure it is ccbill....so i wouldnt worry about their reputation just pick someone who can help you..and work with them nothing is perfect all the time __________________ Skype Phoenixskype1 Telegram PhoenixBrad https://quantads.io

03-16-2009, 11:39 AM	#9
LiveDose Show Yer Tits! Industry Role: Join Date: Feb 2002 Location: Somewhere Out there... Posts: 25,792	Yeah, get a managed server someplace. You shouldn't pay for support. __________________ Scammer Alert: acer19 acer [email protected] [email protected] Money stolen using PayPal

03-16-2009, 11:40 AM	#10
AliGbone Confirmed User Join Date: Sep 2004 Location: alabama Posts: 547	Personal I would goez wit anyone over cave creek i had a box there back in da day had too many issue __________________ I'm not Ali A, not Ali B, Ali C, Ali D, Ali E, Ali F... but... Ali G! Booyakasha!!!! Need Content? ADULTCENTRO ROCKS! ADULTCENTRO.COM

03-16-2009, 10:35 AM	#3
HorseShit Too lazy to set a custom title Join Date: Dec 2004 Posts: 17,513	It sounds like you have an unmanaged server with them?

03-16-2009, 11:14 AM	#7
Wiredoctor Confirmed User Join Date: Dec 2001 Location: The Great USA Posts: 1,632	Well here is another vote for the Awesome Team at www.techiemedia.com No tricks, no bull shit, no games, nothing but damm fine Superior Quality hosting at great prices, untouchable support. If you are serious about your business then definitely talk to Jim or Wayne over there it could possibally be the best biz move you will ever make.

03-16-2009, 12:44 PM	#11
Barefootsies Choice is an Illusion Industry Role: Join Date: Feb 2005 Location: Land of Obama Posts: 42,635	Cave Creek is owned by CCBill. So they are solid. You received the support you asked for, just at increased cost you were unaware of. I would shop around if I were you for other hosting. PHAT, MOJO, Techie, etc.. __________________ Should You Email Your Members? Link1 \| Link2 \| Link3 Enough Said. "Would you rather live like a king for a year or like a prince forever?"

03-16-2009, 01:07 PM	#12
JamesK hi Industry Role: Join Date: Jun 2002 Posts: 16,731	If your server is unmanaged you have to pay extra for the support. It's not their fault. __________________ M3Server - NATS Hosting

03-16-2009, 02:50 PM	#13
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,912	Take a look at www.cyberwurx.com awesome people. If you sign with them let me know .. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

03-16-2009, 05:37 PM	#14
Net Money Confirmed User Join Date: Dec 2007 Posts: 539	Like many people already said you should move hosting and why not upgrade it at the same time. Talk to Jimbo over at Techiemedia and I guarantee you he can put an end to all your hosting problems forever.

03-26-2009, 05:50 PM	#15
Techie Media Confirmed User Industry Role: Join Date: Jan 2001 Posts: 3,092	Korak it has been a pleasure speaking with you on the phone, and remember I'm always available for you. It is Fantastic to add you to the Techie family. My techs have informed me that you just about ready to go live. Welcome aboard boss. __________________ sales [AT] techiemedia.com

03-26-2009, 05:53 PM	#16
HorseShit Too lazy to set a custom title Join Date: Dec 2004 Posts: 17,513	techie was a good choice

03-26-2009, 06:13 PM	#17
Andy CHOOPA Confirmed User Join Date: Jul 2008 Location: Red Bank NJ Posts: 1,156	Hey Korak, If you are in the market, CHOOPA.com. can certainly help with anything you need. We offer fully managed pricing on Dedicated Tier 1 BW. Feel free to contact me: [email protected] or ICQ: 412-203-056 __________________ Andy Choopa ICQ: 412-203-056 DUAL XEONS W/100 Mbps UNMETERED- $199/ month!!

03-26-2009, 06:14 PM	#18
HorseShit Too lazy to set a custom title Join Date: Dec 2004 Posts: 17,513	read the thread MORANS

03-26-2009, 06:32 PM	#20
530media Confirmed User Join Date: Nov 2008 Posts: 239	I would just go to cavecreek and have them take a look at your plan. I am sure they will work something out to get you the right plan.

03-26-2009, 06:45 PM	#21
Wiredoctor Confirmed User Join Date: Dec 2001 Location: The Great USA Posts: 1,632	Wow this choopa guy is a total MORON absolutely no class at all. Dude you made a Fine choice going with Techiemedia You will see these guys rock and have the best support in the biz...FREE