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gaymale 09-10-2009 03:57 AM
Suite703 warning
 
Haven't been paid by them for over 6 months. Emails to anyone there go unanswered, finally last week I got a response from Joe telling me he would get back with me by the end of that day to resolve the issue, never heard from him again. They continue to rebill my surfers and report those rebills to my account, yet don't seem to want to pay, or maybe they can't pay? Have had these problems regularly with them they used to say there were problems with their old system that would not be happeneing once they moved over to NATS, guess what, since they've moved over to NATS they have not paid ANYTHING to me, eventhough stats reflect payments are due.

fris 09-10-2009 04:14 AM
isnt suite703 naughty america?

mpahlca 09-10-2009 07:14 AM
yes it is naughtyamerica

Agent 488 09-10-2009 07:20 AM
they've really went to shit. used to be one of the best sadly.

fris 09-10-2009 07:25 AM
Quote:
Originally Posted by budsbabes (Post 16301990)
they've really went to shit. used to be one of the best sadly.
ever since naughty ace left

Godsmack 09-10-2009 07:41 AM
Hmm, I've been having the exact same issue with them. They owed me 7k or so for many many months.. finally after a few conversations with Joe they paid me in full about a month or so ago.

NaughtyJohnson 09-10-2009 11:55 AM
Quote:
Originally Posted by gaymale (Post 16301379)
Haven't been paid by them for over 6 months. Emails to anyone there go unanswered, finally last week I got a response from Joe telling me he would get back with me by the end of that day to resolve the issue, never heard from him again. They continue to rebill my surfers and report those rebills to my account, yet don't seem to want to pay, or maybe they can't pay? Have had these problems regularly with them they used to say there were problems with their old system that would not be happeneing once they moved over to NATS, guess what, since they've moved over to NATS they have not paid ANYTHING to me, eventhough stats reflect payments are due.
Gaymale, Yes, you have not been paid in over 6 months because you just reached your minimum payment balance on 8/28/09. Checks are sent out 2 weeks after a sale has been posted and this has been our standard protocol at Suite703 and NA. This means that the earliest a payment would be sent out to you is THIS FRIDAY Sept. 11th, 2009. You sent me an email early Friday illustrating your stats and I told you I was bringing this up with the web department because there was an issue with the way your numbers were reporting. I sent you a follow up email on Saturday to give you a status update to which I received no reply from you. I also said in this email that I would like to send out a payment of what you are owed then we can send the difference if you were owed more after the stats were checked. Now, I've sent emails to you to clear up this issue and I've waited for your response and you come here to gfy. So I will let you know here that your payment of $100.88 will be sent out tomorrow which is 2 weeks after you made your last sale which put you over the minimum payment amount. Please let me know through email or icq how I can better help you in the future. Thank you.

Quote:
Originally Posted by budsbabes (Post 16301990)
they've really went to shit. used to be one of the best sadly.
This thread was about Suite703 but you chose to speak of Naughty America. Naughty America has been kickin ass again for some time now. Have you checked out our Live product? Have you seen our members area? Do you know how we retain? We have been moving forward with new products that convert and offering our members the best experience by giving them new and original products. You too can reach me via email or icq so that I can show you our new products and get you a pass to our new members area. I'd like to hear your thoughts after that.

Quote:
Originally Posted by fris (Post 16302008)
ever since naughty ace left
fris, This isn't the first time you've jumped into an NA thread and brought up "ace". Do you realize we went through our toughest times while "ace" was still here? If you don't then you obviously don't know anything recent about NA or Ace, (I capitalize "A" because I think Mark deserves it and he's a friend). Since Ace's departure we have rebuilt areas that were problematic and have come back to rise to the top again.

Quote:
Originally Posted by Godsmack (Post 16302041)
Hmm, I've been having the exact same issue with them. They owed me 7k or so for many many months.. finally after a few conversations with Joe they paid me in full about a month or so ago.
Thank you for saying this Godsmack. Yes, you did have a payment issue with us just as a few others had after our switch to NATS. We knew we were having payment issues and did the best we could to make everyone happy and get them paid. Like you, everyone has been paid up to date, both Suite703 and Naughty America affiliates.

Our affiliates have known of our great transition in recent past and have been very patient with us. For this we are appreciative and grateful. We work with any and every affiliate with an issue and resolve those issues in a timely manner. We are working on things that will allow us to give better support now and in the future so issues like this can be handled quicker.

Any further questions or problems involving this thread should be handled by contacting me through icq or email. You can also contact us through our ticket system which now has a much faster turn around response time.

Kind Regards,

Joe

nolongerexists 09-10-2009 12:01 PM
One request, please be more webmasters friendly. The NATS webmaster area sucks guys!

NaughtyJohnson 09-10-2009 12:12 PM
Quote:
Originally Posted by blindzior (Post 16303244)
One request, please be more webmasters friendly. The NATS webmaster area sucks guys!
Hello Blindzior, What would you like to see different about the NATS webmaster area to make it more webmaster friendly? We welcome any constructive criticism. Contact me via icq or email.

Thank you,

Joe

BobG 09-10-2009 12:21 PM
Quote:
Originally Posted by NaughtyJohnson (Post 16303218)
Gaymale, Yes, you have not been paid in over 6 months because you just reached your minimum payment balance on 8/28/09. Checks are sent out 2 weeks after a sale has been posted and this has been our standard protocol at Suite703 and NA. This means that the earliest a payment would be sent out to you is THIS FRIDAY Sept. 11th, 2009. You sent me an email early Friday illustrating your stats and I told you I was bringing this up with the web department because there was an issue with the way your numbers were reporting. I sent you a follow up email on Saturday to give you a status update to which I received no reply from you. I also said in this email that I would like to send out a payment of what you are owed then we can send the difference if you were owed more after the stats were checked. Now, I've sent emails to you to clear up this issue and I've waited for your response and you come here to gfy. So I will let you know here that your payment of $100.88 will be sent out tomorrow which is 2 weeks after you made your last sale which put you over the minimum payment amount. Please let me know through email or icq how I can better help you in the future. Thank you.



This thread was about Suite703 but you chose to speak of Naughty America. Naughty America has been kickin ass again for some time now. Have you checked out our Live product? Have you seen our members area? Do you know how we retain? We have been moving forward with new products that convert and offering our members the best experience by giving them new and original products. You too can reach me via email or icq so that I can show you our new products and get you a pass to our new members area. I'd like to hear your thoughts after that.



fris, This isn't the first time you've jumped into an NA thread and brought up "ace". Do you realize we went through our toughest times while "ace" was still here? If you don't then you obviously don't know anything recent about NA or Ace, (I capitalize "A" because I think Mark deserves it and he's a friend). Since Ace's departure we have rebuilt areas that were problematic and have come back to rise to the top again.



Thank you for saying this Godsmack. Yes, you did have a payment issue with us just as a few others had after our switch to NATS. We knew we were having payment issues and did the best we could to make everyone happy and get them paid. Like you, everyone has been paid up to date, both Suite703 and Naughty America affiliates.

Our affiliates have known of our great transition in recent past and have been very patient with us. For this we are appreciative and grateful. We work with any and every affiliate with an issue and resolve those issues in a timely manner. We are working on things that will allow us to give better support now and in the future so issues like this can be handled quicker.

Any further questions or problems involving this thread should be handled by contacting me through icq or email. You can also contact us through our ticket system which now has a much faster turn around response time.

Kind Regards,

Joe
Go Joe! :)

dirkpeddler 09-14-2009 04:55 AM
Quote:
Originally Posted by NaughtyJohnson (Post 16303296)
Hello Blindzior, What would you like to see different about the NATS webmaster area to make it more webmaster friendly? We welcome any constructive criticism. Contact me via icq or email.

Thank you,

Joe
If you have to ask that question, you really are in the wrong position at Suite703, let me list what is available in the NATS webmaster area, Stats and links, NOTHING else, what do you think we would want in there? What a dumb remark.

gaymale 09-14-2009 05:01 AM
Quote:
Originally Posted by NaughtyJohnson (Post 16303218)
Gaymale, Yes, you have not been paid in over 6 months because you just reached your minimum payment balance on 8/28/09. Checks are sent out 2 weeks after a sale has been posted and this has been our standard protocol at Suite703 and NA. This means that the earliest a payment would be sent out to you is THIS FRIDAY Sept. 11th, 2009. You sent me an email early Friday illustrating your stats and I told you I was bringing this up with the web department because there was an issue with the way your numbers were reporting. I sent you a follow up email on Saturday to give you a status update to which I received no reply from you. I also said in this email that I would like to send out a payment of what you are owed then we can send the difference if you were owed more after the stats were checked. Now, I've sent emails to you to clear up this issue and I've waited for your response and you come here to gfy. So I will let you know here that your payment of $100.88 will be sent out tomorrow which is 2 weeks after you made your last sale which put you over the minimum payment amount. Please let me know through email or icq how I can better help you in the future. Thank you.
You forgot to mention that you raised the minimum payment from $ 50 to $ 100 without informing your webmasters. According to your TOS when I signed up I reached the minimum payment amount in second half of April. It is not the amount that is the problem, it's simply the fact that you guys are inconsistent, change things without informing your affiliates, ignore them for months and then get upset when we call you on it. Get real, this is business, not some charity case for Suite703.
And as for people naming naughtyamerica in this thread, I didn't but they have every right to if part of the overal company seems to be trying to get out of paying their affiliates.
As for your question down this thread what affiliates are expecting in the NATS webmaster portal? Let's see right now you have stats, links and not even the contact page is populated. There are NO Terms And Conditions so you can basically do whatever you feel like, like not paying when you should. Anything else you need to know?

Ross 09-14-2009 05:12 AM
Bitching over $50...ouch.

tranza 09-14-2009 05:15 AM
Mmmm, okay.

seeandsee 09-14-2009 05:21 AM
bad timesssss

gaymale 09-14-2009 02:04 PM
Quote:
Originally Posted by Ross (Post 16316609)
Bitching over $50...ouch.
It's not the money, it's the fact that they obviously cannot pay the money I'm owed. It's the principle, not the money.
Or are you going to tell your sponsors from now on that earnings under $ 100, they should just keep?

'mo 09-14-2009 02:12 PM
They have always paid me. I too wish they had more webmaster tools available, as right now they don't even have banners up. I don't believe their sites are being updated anymore, but with that said, they still are one of the best retaining programs that I use.

NaughtyJohnson 09-14-2009 03:52 PM
Quote:
Originally Posted by gaymale (Post 16318441)
It's not the money, it's the fact that they obviously cannot pay the money I'm owed. It's the principle, not the money.
Or are you going to tell your sponsors from now on that earnings under $ 100, they should just keep?
Gaymale, Your money has been sent. We do not have an issue with not paying our affiliates. You did the work to make your money and you deserve to be paid, this is the bottom line. Please let me know when you have received your money.

Kind regards

fris 09-14-2009 04:04 PM
Quote:
Originally Posted by Godsmack (Post 16302041)
Hmm, I've been having the exact same issue with them. They owed me 7k or so for many many months.. finally after a few conversations with Joe they paid me in full about a month or so ago.
shoulnt take months to pay you though.

wargames 09-14-2009 04:12 PM
Quote:
Originally Posted by NaughtyJohnson (Post 16303218)
Gaymale, Yes, you have not been paid in over 6 months because you just reached your minimum payment balance on 8/28/09. Checks are sent out 2 weeks after a sale has been posted and this has been our standard protocol at Suite703 and NA. This means that the earliest a payment would be sent out to you is THIS FRIDAY Sept. 11th, 2009. You sent me an email early Friday illustrating your stats and I told you I was bringing this up with the web department because there was an issue with the way your numbers were reporting. I sent you a follow up email on Saturday to give you a status update to which I received no reply from you. I also said in this email that I would like to send out a payment of what you are owed then we can send the difference if you were owed more after the stats were checked. Now, I've sent emails to you to clear up this issue and I've waited for your response and you come here to gfy. So I will let you know here that your payment of $100.88 will be sent out tomorrow which is 2 weeks after you made your last sale which put you over the minimum payment amount. Please let me know through email or icq how I can better help you in the future. Thank you.



This thread was about Suite703 but you chose to speak of Naughty America. Naughty America has been kickin ass again for some time now. Have you checked out our Live product? Have you seen our members area? Do you know how we retain? We have been moving forward with new products that convert and offering our members the best experience by giving them new and original products. You too can reach me via email or icq so that I can show you our new products and get you a pass to our new members area. I'd like to hear your thoughts after that.



fris, This isn't the first time you've jumped into an NA thread and brought up "ace". Do you realize we went through our toughest times while "ace" was still here? If you don't then you obviously don't know anything recent about NA or Ace, (I capitalize "A" because I think Mark deserves it and he's a friend). Since Ace's departure we have rebuilt areas that were problematic and have come back to rise to the top again.



Thank you for saying this Godsmack. Yes, you did have a payment issue with us just as a few others had after our switch to NATS. We knew we were having payment issues and did the best we could to make everyone happy and get them paid. Like you, everyone has been paid up to date, both Suite703 and Naughty America affiliates.

Our affiliates have known of our great transition in recent past and have been very patient with us. For this we are appreciative and grateful. We work with any and every affiliate with an issue and resolve those issues in a timely manner. We are working on things that will allow us to give better support now and in the future so issues like this can be handled quicker.

Any further questions or problems involving this thread should be handled by contacting me through icq or email. You can also contact us through our ticket system which now has a much faster turn around response time.

Kind Regards,

Joe

:pimp:pimp:pimp

NaughtyJohnson 09-14-2009 04:12 PM
Quote:
Originally Posted by dirkpeddler (Post 16316580)
If you have to ask that question, you really are in the wrong position at Suite703, let me list what is available in the NATS webmaster area, Stats and links, NOTHING else, what do you think we would want in there? What a dumb remark.
Constructive criticism, dirkpeddler, constructive. Yes, we know we need tools in there and they will be added. I was asking about payments and the way stats were viewed, since that was what the primary point to the thread. Thank you for addressing this point though, we need more 703 tools as well as updates.

fris 09-14-2009 04:16 PM
curious why it would take you months to pay out 7k in sales, makes people think...

NaughtyJohnson 09-14-2009 04:25 PM
Quote:
Originally Posted by fris (Post 16318903)
shoulnt take months to pay you though.
We were switching stats systems. Switching stats systems not only takes time but the information isn't always transferred correctly. The fact is, I looked into the account when it was brought to my attention and got it paid and as quickly as I could.

NaughtyJohnson 09-14-2009 04:35 PM
Quote:
Originally Posted by fris (Post 16318942)
curious why it would take you months to pay out 7k in sales, makes people think...
...think what? Fris, there isn't a problem here. We pay out weekly. If something is missed we apologize and try to rectify the situation as quickly as possible.

'mo 09-14-2009 04:39 PM
Quote:
Originally Posted by NaughtyJohnson (Post 16318931)
Constructive criticism, dirkpeddler, constructive. Yes, we know we need tools in there and they will be added. I was asking about payments and the way stats were viewed, since that was what the primary point to the thread. Thank you for addressing this point though, we need more 703 tools as well as updates.
Epass would be nice. I just don't understand why you won't import all of your old affiliate tools over to the NATS area, it seems like it would be rather easy and that 1 person could take care of it in less than a day. I mean, you already have promo tools made, why not make them available again? :thumbsup

NaughtyJohnson 09-14-2009 04:43 PM
Quote:
Originally Posted by 'mo (Post 16319023)
Epass would be nice. I just don't understand why you won't import all of your old affiliate tools over to the NATS area, it seems like it would be rather easy and that 1 person could take care of it in less than a day. I mean, you already have promo tools made, why not make them available again? :thumbsup
I totally agree and I believe we are going to import the tools into the NATS system. Mo, if you promote us then email or icq me and I'll get you set up.

gaymale 09-15-2009 07:42 AM
Quote:
Originally Posted by NaughtyJohnson (Post 16319010)
...think what? Fris, there isn't a problem here. We pay out weekly. If something is missed we apologize and try to rectify the situation as quickly as possible.
As quickly as possible huh, does that include first ignoring emails from affiliates bringing non payment to your attention? Or where you simply hoping it would go away? The latter seems to be more likely.
Again it's not the amount that is the problem is your blatant disregard of legal agreements and the responsibility that comes with them.
As of today, I have not received payment, nor have you followed up on my last emails when you informed me you had to leave but would follow up later that day, which was September 11th, I didn't ask for that time-frame, you gave it. Good webmaster support would be that you do what you promise. Empty promises we can all make. If I tell you I will send you 100 sales in the next month will you just accept that and pay me for 100 sales before I do? Thought not.
Fact of the matter is suite703 is late by 5 months over a lousy $100, now THAT should say plenty. Yes you emailed me( in the last 3 weeks) and told me that the minimum is $ 100, but you forgot to inform your affiliates or even post it as TOS for the affiliates that you had changed the minimum payout amount, so as far as I am concerned I go by the TOS you had when I signed up and do have a printout of, just in case you need a reminder, just as I have saved every email from you and Vanessa about bounced checks and other late payments from the past. I can post them here if you really need that reminder, not a problem at all. Just let me know.

~Ray 09-15-2009 07:49 AM
Holy Kicking Horse

Godsmack 09-15-2009 07:51 AM
Quote:
Originally Posted by fris (Post 16318942)
curious why it would take you months to pay out 7k in sales, makes people think...
You are right but i just wanted to make clear that they DO pay.. i think the reason why it took so long to pay me was some problem in migrating to other payment processor on their side..


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