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-   -   Be careful when doing business with Adult Copywriters (https://gfy.com/showthread.php?t=953852)

Nicky 02-16-2010 07:38 PM

We need Shemp and a drama rating in here.

J. Falcon 02-16-2010 08:04 PM

Quote:

Originally Posted by dig420 (Post 16856415)
Sounds good. I have about 4k clips that need descriptions, ACW hit me up with your pricing.

Contacting you right now.

iameros 02-16-2010 11:04 PM

Quote:

Originally Posted by Agent 488 (Post 16855004)
thanks for the warning.

You're welcome, I'm sure many others who have read this feel the same way.

iameros 02-16-2010 11:06 PM

Quote:

Originally Posted by tube2k (Post 16854950)
Apparently you don't know how to read. You come in here, being even newer than I am, and try to disrupt the business of someone who has never had a problem with anyone for as long as I have been here, and I am sure even longer than that without a doubt.

You made a mistake and I think you should man up and accept it and apologize. But what am I thinking? That stuff doesn't happen anymore. Nobody is ever wrong.

How do you know he's never had a problem with anyone else, are you the omnipotent God of the boards?

I made a mistake? Now you're just being obtuse.

iameros 02-16-2010 11:07 PM

Quote:

Originally Posted by Eric (Post 16855038)
IAmEros,

You are not selling anything in this thread. I am moving this thread to the main forum, as that is where it belongs.

If you have an issue with the work of someone, then you are fine posting that. Keep your threats in your pocket. This will be your only warning.

Eric

Eric, what threats? Please can you point out to me when I have threatened this service provider in this thread?

iameros 02-16-2010 11:10 PM

Quote:

Originally Posted by dig420 (Post 16856415)
Sounds good. I have about 4k clips that need descriptions, ACW hit me up with your pricing.

WARNING: At the rate that Falcon wrote posts for me, you can expect to receive those in approximately 10 years and to pay in excess of $14K. :2 cents:

iameros 02-16-2010 11:16 PM

Quote:

Originally Posted by sarettah (Post 16856299)
I have read the thread and have just one question. Why did you send a list with galleries marked? Why not send a list of the galleries that you wanted posts for? This would have eliminated the possibility of you getting the wrong posts.

Or did you think that that was a writer's responsibility, to sort through your list for you?

In any deal like this the client has some responsibility for the success of the job.

As far as the rest goes I call what JF did "firing a client". I have done it more often then I would like to admit but basically, when dealing with a client that is more pain oa a pain in the ass than the cash is worth, I fire them. I give them back all their money and leave the work in the condition it is in and tell them "sorry, it did not work out".

Most of the clients I have fired are ones who think that because they have paid me for programming or design time that they can use me to maintain their site, fix their database entries, all sorts of menial tasks that the client should have taken care of themselves.

Sort of like asking a writer to sort through your list of galleries for you.

Just my :2 cents:

Since this has come up more than once, I will explain. I had over 2,000 galleries that I wanted Falcon to write posts for. This order was the first 200 of them. They were supplied in an excel sheet in which there was a column titled Notes under which I wrote POST REQUIRED. I then sent this with a mail, in which I clearly explained that only the posts with note; POST REQUIRED should be written.

Oh yes, and there was no sorting required as it was the first 20 posts of each sheet.

Is that really so difficult?

fatfoo 02-16-2010 11:23 PM

Good luck with your posts, iameros.

iameros 02-16-2010 11:24 PM

Quote:

Originally Posted by Nikki_Licks (Post 16855305)
I never worked with J. Falcon, but it sure does seem like he bent over backwards to clear this up and he even gave you the product and money back.....hardly call that a rip off....just my :2 cents:

In what way did I get the product and money back. Yes I got my deposit back and I got 20 posts I ordered, 85 which I didn't.

There seems to be a general misconception on this thread that I got all the work and my money. This is not the case, I got 20 posts I ordered and my money back for those. What I didn't get was the additional posts promised to me.

What's also really funny is how people keep saying, you're lucky, most would not have refunded you, etc, etc. So what we are saying is that most providers on this board or in this industry are rip off merchants and so we should count ourselves lucky.

As I explained in the restaraunt analogy if the owner promised you compenation in the form of a dessert and then did not deliver that and told you so in rude and off handed way, would you say, "Oh jeez, well I should be lucky I got some of my meal for free" and be grateful. BULLSHIT! You wouldn't do that because you hold that industry up to a certian standard.

Why should't AC be held up to that standard as well? If we don't hold providers in this industry up to the same standard as we hold providers in other industries how do you ever expect to improve things.

iameros 02-17-2010 12:00 AM

Quote:

Originally Posted by fatfoo (Post 16857013)
Good luck with your posts, iameros.

Thank you

sarettah 02-17-2010 12:51 AM

Quote:

Originally Posted by iameros (Post 16857007)
Since this has come up more than once, I will explain. I had over 2,000 galleries that I wanted Falcon to write posts for. This order was the first 200 of them. They were supplied in an excel sheet in which there was a column titled Notes under which I wrote POST REQUIRED. I then sent this with a mail, in which I clearly explained that only the posts with note; POST REQUIRED should be written.

Oh yes, and there was no sorting required as it was the first 20 posts of each sheet.

Is that really so difficult?

Much more difficult then if you had only sent the 200 galleries that you wanted done. If there had only been those 200 there would have been no chance of the wrong galleries getting picked.

But then again, you would have had to do work to prepare properly then.

Much better to throw that work at someone who you didn't pay to do it.

You paid for writing, not going through multiple page spreadsheet lists.

sarettah 02-17-2010 12:59 AM

Quote:

Originally Posted by iameros (Post 16857015)
In what way did I get the product and money back. Yes I got my deposit back and I got 20 posts I ordered, 85 which I didn't. .

Quote:

Originally Posted by iameros (Post 16857007)
I had over 2,000 galleries that I wanted Falcon to write posts for. This order was the first 200 of them.


So, let's see. You say you got 20 posts you ordered and 85 you didn't. But yet you also indicate that you planned to have them do all 2000. So it is hardly like the 85 that you didn't order are unusable.

I think you just want to whine.

iameros 02-17-2010 01:20 AM

Quote:

Originally Posted by sarettah (Post 16857151)
Much more difficult then if you had only sent the 200 galleries that you wanted done. If there had only been those 200 there would have been no chance of the wrong galleries getting picked.

But then again, you would have had to do work to prepare properly then.

Much better to throw that work at someone who you didn't pay to do it.

You paid for writing, not going through multiple page spreadsheet lists.

You're right maybe I'm overestimating the ability of providers to follow more than very basic instructions. I'll be sure to bear that in mind in future.

iameros 02-17-2010 01:22 AM

Quote:

Originally Posted by sarettah (Post 16857151)
Much more difficult then if you had only sent the 200 galleries that you wanted done. If there had only been those 200 there would have been no chance of the wrong galleries getting picked.

But then again, you would have had to do work to prepare properly then.

Much better to throw that work at someone who you didn't pay to do it.

You paid for writing, not going through multiple page spreadsheet lists.

Did I ask the provder to note down which posts he should write. No, I asked him to write the posts that I had marked for writing. Very tricky stuff :Oh crap

iameros 02-17-2010 01:23 AM

Quote:

Originally Posted by sarettah (Post 16857172)
So, let's see. You say you got 20 posts you ordered and 85 you didn't. But yet you also indicate that you planned to have them do all 2000. So it is hardly like the 85 that you didn't order are unusable.

I think you just want to whine.

Of course they are not unusable otherwise why would I have been annoyed that I didn't get the other 105.

You think I like to whine. I think you like to argue.

iameros 02-17-2010 01:26 AM

Interesting how none of AC's defenders respond back to specific questions I ask such as the one about standards (above) but rather find it more rewarding to you accuse me of whining and calling me stupid and idiotic. When the opportunity for serious debate presents itself, name calling is the recourse of the ignorant.

iameros 02-17-2010 01:40 AM

Quote:

Originally Posted by themadwriter (Post 16855002)
not mad, just surprised as well as disappointed that someone who considers them self to be so professional would allow one of their signature whores talk out of their ass not realizing the consequences those actions have on the company whose signature the owner allows him to use when posting!

Like iameros stated in one of his previous posts, you're best attempt at expressing your opinion was ended with a remark such as "pathetic"

Grow up and when you can state your opinion passionately as well as objectively without feeling the need for name calling feel free to come on back and grace us with your profound intelligence!

No response Falcon? Mmmm, I wonder why....?

iameros 02-17-2010 01:43 AM

Quote:

Originally Posted by J. Falcon (Post 16854940)
Of course you don't know, so you would be wise to shut up.

If he or you have any "info" you are both free to share it right here for everyone to see. I am getting tired of your threats on this thread as well as your accusations. It is time that the mods take a look at this thread. Thank you for showing everyone how professional you are, trying to ruin someone's business based on nothing but bulllshit. If I had known you would act like this I would not have given you the money back.

Please explain how I've threatened you on this thread? I promise that if you can point that out I won't post in this thread anymore. If you can't then be a man and admit that you've once again made a mistake?

BAKO 02-17-2010 02:16 AM

you failed at the internets

iameros 02-17-2010 02:25 AM

Quote:

Originally Posted by BAKO (Post 16857277)
you failed at the internets

That doesn't make any sense

incredibleworkethic 02-17-2010 03:14 AM

Just wanted to say John is a solid guy. I've worked with him before and he always seems to have good, productive and honest countermeasures.

As a writer myself, I feel what John offered was fair. To the OP, treat this as a learning experience and if John has wronged you so bad, just don't order from him again. I think most people have and will agree that what he offered was fair.

Good luck with this situation.

matuloo 02-17-2010 03:40 AM

iameros : you are making an issue out of the blue.

Ok, he screwed up, he admitted it, refunded your money and gave you 105 USABLE posts for free. So what is the point of this whole thread?

Are you mad because he didnt give you 100 more posts for free?
Are you mad because you wasted 3 weeks of time?
Are you mad because now you have to look for another writer?

The way this whole looks, youre a pathetic guy who creates drama posts for not getting some more free work, which is idiotic.

I would understand your position, if, and only if : you were willing to go on with the deal and have him finish the whole 2000 galleries for you and was told to fuck off. This is the only way I would understand your actions. You had a deal for 2000, he screwed up the first batch and refused to go on with the deal... that would make me upset, yes.

But if thats not the case, youre a crybaby begging for some more free shit.

fris 02-17-2010 05:37 AM

when will the madness stop

J. Falcon 02-17-2010 07:36 AM

Quote:

Originally Posted by iameros (Post 16857224)
No response Falcon? Mmmm, I wonder why....?

He isn't talking to me, or didn't you notice that? Keep bumping this thread with your pathetic attempts at reasoning, it's just more good publicity for me, and you just continue making yourself look like an ass.

sarettah 02-17-2010 08:09 AM

Quote:

Originally Posted by iameros (Post 16857210)
Did I ask the provder to note down which posts he should write. No, I asked him to write the posts that I had marked for writing. Very tricky stuff :Oh crap

You really just do not get it. It doesn't matter how simple it was, or more accurately, how simple you thought it was. It is a matter of responsibility.

You paid a certain amount per post. I am sure a writer bases their cost per post on how long it takes to write a post. That time does not include navigating a list with "special instructions". It does not include checking an additional column to see if this is one they should be working on. It does not include deciphering a client's "crystal clear" and "simple" instructions.

So, it does not matter how simple you think it is.

It would have been just as simple or more so for you to cut and paste the galleries you wanted into one comprehensive list that did not include any room for error into a spreadsheet, word doc, text file, email, or whatever preferred format the provider has.

But then you would have had to do additional work and the responsibility for ensuring that the right galleries were worked on would be on you (where it properly belongs).

Much easier to shift that stuff off onto the provider and expect them to to go out of the way for you.

J. Falcon 02-17-2010 08:25 AM

Quote:

Originally Posted by iameros (Post 16856980)
How do you know he's never had a problem with anyone else, are you the omnipotent God of the boards?


Because nobody has yet come in here and said they had a problem.

Holly 02-17-2010 08:46 AM

Quote:

Originally Posted by themadwriter (Post 16855002)
not mad, just surprised as well as disappointed that someone who considers them self to be so professional would allow one of their signature whores talk out of their ass not realizing the consequences those actions have on the company whose signature the owner allows him to use when posting!

Like iameros stated in one of his previous posts, you're best attempt at expressing your opinion was ended with a remark such as "pathetic"

Grow up and when you can state your opinion passionately as well as objectively without feeling the need for name calling feel free to come on back and grace us with your profound intelligence!

Nothing I enjoy better than a "writer" who doesn't know the difference between your and you're.

Quagmire 02-17-2010 09:09 AM

Classic stupidity. And I love how everyone jumps in and lays claim to a piece of Falcon's asshole with their tongue even though he stated to the guy he'd give the rest for free.

He made the promise, he broke the promise. From a business standpoint he is in the wrong. Then on top of that he didn't even bother to let the guy know he changed his mind?

Yeah, that is one standup, top notch, brotastic guy right there. :upsidedow

V_RocKs 02-17-2010 09:55 AM

#1 - If I were to send in an order and I wanted certain posts before others, I'd order the FHG's in the order in which I wished to receive them.

#2 - Never heard of these guys until now. I just put in a request for 200 myself. Who knows, maybe I can get half of them for free?

#3 - If I was really seriously wanting them in a certain order, I would have only sent that half. Then in three weeks, sent the other half.

J. Falcon 02-17-2010 10:27 AM

Quote:

Originally Posted by V_RocKs (Post 16858234)

#2 - Never heard of these guys until now. I just put in a request for 200 myself. Who knows, maybe I can get half of them for free?


Just responded to your email.

iameros 02-17-2010 10:33 AM

Quote:

Originally Posted by Quagmire (Post 16858105)
Classic stupidity. And I love how everyone jumps in and lays claim to a piece of Falcon's asshole with their tongue even though he stated to the guy he'd give the rest for free.

He made the promise, he broke the promise. From a business standpoint he is in the wrong. Then on top of that he didn't even bother to let the guy know he changed his mind?

Yeah, that is one standup, top notch, brotastic guy right there. :upsidedow

Exactly. It reallly is quite classic isn't it. The provider fucks up, the provider makes a promise, the provider doesn't deliver on his promise but the customer is wrong. You have to laugh at the absurdity.

RazorSharpe 02-17-2010 10:35 AM

Quote:

Originally Posted by Quagmire (Post 16858105)
Classic stupidity. And I love how everyone jumps in and lays claim to a piece of Falcon's asshole with their tongue even though he stated to the guy he'd give the rest for free.

He made the promise, he broke the promise. From a business standpoint he is in the wrong. Then on top of that he didn't even bother to let the guy know he changed his mind?

Yeah, that is one standup, top notch, brotastic guy right there. :upsidedow

Just started reading this thread and this was my exact thought! This Falcon chap has not once denied offering him the remainder of the work for free, he has not once denied having written the email that was presented on the first page where he says he will give this guy the rest of the work for free so pray tell, why is everyone posting in this thread seeing it differently from me. Falcon has reneged and this is precisely what the OP is upset about. Does getting his money back and a few posts (which incidentally he got because there's not really any way for Falcon to have taken them back after he's sent them) automatically mean the OP is an idiot or greedy for having a "reasonable" (key word here) doubt as to Falcon's credibility AFTER Falcon made a commitment that he did not honour? I think not and any of you that feel differently have blinkers on.

I believe it was Falcon himself that wanted to "expand on the restaurant analogy" and the OP did well to bring that into the proper context so I don't need to. Looking at this situation based on the provided analogy will perhaps make more of you see this situation more clearly regardless of whether you have had great dealings with Falcon for years.

I don't know either party but sometimes it's important to point out FACT from FICTION even if it means flying in the face of popular opinion and making a few people upset. The fact is that Falcon reneged and as long as he does not dispute this fact (he hasn't for 3 pages so far) then regardless of other facts, I feel the OP is not being unreasonable.

iameros 02-17-2010 10:40 AM

Quote:

Originally Posted by V_RocKs (Post 16858234)
#1 - If I were to send in an order and I wanted certain posts before others, I'd order the FHG's in the order in which I wished to receive them.

#2 - Never heard of these guys until now. I just put in a request for 200 myself. Who knows, maybe I can get half of them for free?

#3 - If I was really seriously wanting them in a certain order, I would have only sent that half. Then in three weeks, sent the other half.

The point is not that he made a mistake. I accepted that. The point here is that he didn't keep is work on how he was going to make good.

You know what's really ironic. When Falcon first contacted me back he didn't offer me the free posts, just a refund and I accepted that. In fact this is the mail I sent back to him;

Quote:

If you're professional about your work then you would not have made this mistake. If you refund me then I'm happy to call it square, although to be honest I'm still prejudiced since I've waited six weeks and have effectively got 20 posts to show for it.

You continue to claim how professional your organisation is but every other writer I have had to deal with has conducted themselves with much more professionalism than you have showed me. Some food for thought for you.
Then he emailed me back and said this

Quote:

Money has been sent. I even sent it through a Mass Payment so that you would not have to pay the fees.
You can keep the first 105 posts and do whatever you want with them. You can also keep the next 105 that I will be sending through shortly.

I hope this makes up for your trouble, and I hope you explain to anyone that is aware of our situation that I made amends as best I could given the circumstances.
A week later I have not heard back from him. When I do contact him. His opening line was "i've changed my mind".

This is the issue. John went back on his word and didn't even think to let me know.
I hope that this clears it up for some of the posters here who keep thinking that the issue has to do with the incorrect posts being writting. Sure that was annoying but it's not the issue.

MoreMagic 02-17-2010 10:41 AM

Absolutely falcon fucked up and supposed to keep his promise. But to be this greedy about it. :error



Quote:

Originally Posted by RazorSharpe (Post 16858367)
Just started reading this thread and this was my exact thought! This Falcon chap has not once denied offering him the remainder of the work for free, he has not once denied having written the email that was presented on the first page where he says he will give this guy the rest of the work for free so pray tell, why is everyone posting in this thread seeing it differently from me. Falcon has reneged and this is precisely what the OP is upset about. Does getting his money back and a few posts (which incidentally he got because there's not really any way for Falcon to have taken them back after he's sent them) automatically mean the OP is an idiot or greedy for having a "reasonable" (key word here) doubt as to Falcon's credibility AFTER Falcon made a commitment that he did not honour? I think not and any of you that feel differently have blinkers on.

I believe it was Falcon himself that wanted to "expand on the restaurant analogy" and the OP did well to bring that into the proper context so I don't need to. Looking at this situation based on the provided analogy will perhaps make more of you see this situation more clearly regardless of whether you have had great dealings with Falcon for years.

I don't know either party but sometimes it's important to point out FACT from FICTION even if it means flying in the face of popular opinion and making a few people upset. The fact is that Falcon reneged and as long as he does not dispute this fact (he hasn't for 3 pages so far) then regardless of other facts, I feel the OP is not being unreasonable.


iameros 02-17-2010 10:42 AM

Quote:

Originally Posted by RazorSharpe (Post 16858367)
Just started reading this thread and this was my exact thought! This Falcon chap has not once denied offering him the remainder of the work for free, he has not once denied having written the email that was presented on the first page where he says he will give this guy the rest of the work for free so pray tell, why is everyone posting in this thread seeing it differently from me. Falcon has reneged and this is precisely what the OP is upset about. Does getting his money back and a few posts (which incidentally he got because there's not really any way for Falcon to have taken them back after he's sent them) automatically mean the OP is an idiot or greedy for having a "reasonable" (key word here) doubt as to Falcon's credibility AFTER Falcon made a commitment that he did not honour? I think not and any of you that feel differently have blinkers on.

I believe it was Falcon himself that wanted to "expand on the restaurant analogy" and the OP did well to bring that into the proper context so I don't need to. Looking at this situation based on the provided analogy will perhaps make more of you see this situation more clearly regardless of whether you have had great dealings with Falcon for years.

I don't know either party but sometimes it's important to point out FACT from FICTION even if it means flying in the face of popular opinion and making a few people upset. The fact is that Falcon reneged and as long as he does not dispute this fact (he hasn't for 3 pages so far) then regardless of other facts, I feel the OP is not being unreasonable.

I appreciate your comments and am very pleased to see that there are people on this board who can clearly see that the provider did not stick to his word.

J. Falcon 02-17-2010 10:43 AM

Quote:

Originally Posted by RazorSharpe (Post 16858367)
Just started reading this thread and this was my exact thought! This Falcon chap has not once denied offering him the remainder of the work for free, he has not once denied having written the email that was presented on the first page where he says he will give this guy the rest of the work for free so pray tell, why is everyone posting in this thread seeing it differently from me. Falcon has reneged and this is precisely what the OP is upset about. Does getting his money back and a few posts (which incidentally he got because there's not really any way for Falcon to have taken them back after he's sent them) automatically mean the OP is an idiot or greedy for having a "reasonable" (key word here) doubt as to Falcon's credibility AFTER Falcon made a commitment that he did not honour? I think not and any of you that feel differently have blinkers on.

I believe it was Falcon himself that wanted to "expand on the restaurant analogy" and the OP did well to bring that into the proper context so I don't need to. Looking at this situation based on the provided analogy will perhaps make more of you see this situation more clearly regardless of whether you have had great dealings with Falcon for years.

I don't know either party but sometimes it's important to point out FACT from FICTION even if it means flying in the face of popular opinion and making a few people upset. The fact is that Falcon reneged and as long as he does not dispute this fact (he hasn't for 3 pages so far) then regardless of other facts, I feel the OP is not being unreasonable.


I was going to send him the complete work, but when he starting making threats about trying to ruin me on GFY I considered the matter closed.Even though I paid him back every single penny he still made threats about contacting his lawyer. Besides, he had already gotten all his money back and then some, plus half the work for free. If I indeed messed up the order and did the wrong posts, then why would he want the remaining posts, especially if they were useless to him? At that point it just felt very shady and perhaps I was being taken advantage of. I tried to resolve this offline, but this guy wanted to bring it here.

L-Pink 02-17-2010 10:48 AM

So J Falcon admitted his companies mistake, promptly refunded ALL money, allowed you to keep what was usable at no charge. Right?

Shut the fuck up and move on. You were treated more than fairly as far as business disagreements go.


.

RazorSharpe 02-17-2010 10:49 AM

Quote:

Originally Posted by MoreMagic (Post 16858378)
Absolutely falcon fucked up and supposed to keep his promise. But to be this greedy about it. :error

Hi MoreMagic,

You're missing the point mate. The OP is not disgruntled about Falcon messing up the order (or whatever it was), he is in fact upset that after messing up Falcon made promises.
1. Promise to refund you your money
2. Promise to let you keep the posts I have already sent you
3. Promise to finish and deliver to you the posts that are remaining

The OP did not ask for ALL of these promises; these were made by Falcon as a means of rectifying his own mistake.

Falcon then decides to change his mind about promise #3 but DOES NOT convery his change of heart to the OP. When the original poster asks about it he is met with abuse (allegedly).

The OP is upset (not greedy) that Falcon changed his mind about a promise and instead of contacting him to let him know he waited till the OP contacted him and was then belligerent (allegedly).

iameros 02-17-2010 10:52 AM

Quote:

Originally Posted by J. Falcon (Post 16858388)
I was going to send him the complete work, but when he starting making threats about trying to ruin me on GFY I considered the matter closed.Even though I paid him back every single penny he still made threats about contacting his lawyer. Besides, he had already gotten all his money back and then some, plus half the work for free. If I indeed messed up the order and did the wrong posts, then why would he want the remaining posts, especially if they were useless to him? At that point it just felt very shady and perhaps I was being taken advantage of. I tried to resolve this offline, but this guy wanted to bring it here.

Be very careful now Falcon as you're outright lying. I wil post one by one our comments from ICQ. I never started threatening you until you told me that you had changed your mind. When you started calling me a piece of shit, I warned you with legal action.

Also, I DID NOT GET HALF THE WORK FOR FREE, I got 20 posts I ordered for free. Of course I could use the others, I've never disputed that.

You did not try resolve this offline, you resorted to abuse. How does that resolve things.

Now that you're bullshiting, your true colors are starting to show.

Quagmire 02-17-2010 11:27 AM

Quote:

Originally Posted by J. Falcon (Post 16858388)
I was going to send him the complete work, but when he starting making threats about trying to ruin me on GFY I considered the matter closed.Even though I paid him back every single penny he still made threats about contacting his lawyer. Besides, he had already gotten all his money back and then some, plus half the work for free. If I indeed messed up the order and did the wrong posts, then why would he want the remaining posts, especially if they were useless to him? At that point it just felt very shady and perhaps I was being taken advantage of. I tried to resolve this offline, but this guy wanted to bring it here.

All the 'he said, she said' aside, if you'd just followed through on your original offer, he would have absolutely no leg to stand on, and nobody would have listened to him. Nobody gives a shit that you made a mistake. We ALL make mistakes. You're entitled to make them like everyone else.

As it sounds now, it makes you look like a guy who will fly off the handle and not follow through on promises if you don't see eye to eye and get in to an argument with a customer.

Just my two cents is all.


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