paxum please explain
 

paxum please explain
you let me create a paxum account and deposit funds in my paxum account without the account being verified
know i can not withdraw the money or send the money to someone else with a paxum account

i think needing 2 forums of photo id is crazy i have provided and been accepted my driver licence and a bank statement but paxum are saying they need my passport which i don't have
i do have 3 bank cards with my name on Medicare card pension card 2 bank statements phone bills car rego all with my name and address on

so please explain why i can not send money but i can receive money

Did you bother to contact them before you decided to come to the boards...

Have a look here about the info you need to send 5. Collections of Information it may help you.

do you really think i would post on here first ive sent numinous emails to paxum

as you can see below thats what they except for identity but they say i need a photo id

5.4 Identity Documents submitted to Paxum must be issued by a Government Authority of the country of User's residence. Accepted Identity Documents By Paxum:
(a) Valid Passport;
(b) Valid Photo Card Driving License;
(c) National Identity Card;
(d) Valid Drivers License;
(e) Current bank statements or credit/debit card statements issued by a regulated financial sector firm or comparable jurisdiction (but excluding any statement printed from the internet);
(f) Utility bills;
(g) Birth Certificate;

I'm sorry you feel our account verification process is requiring too much.

Per our agreements with the bank/mc to withdraw funds you have to be verified. That simple.

If you have a client that is only able to pay via paxum we have set it up so you are able to still accept payment through our system without having to wait to get verified. So once your account is verified then you will have access to your funds. That simple really.

Also it does us *no good* at all to deny an account. We dont make money by telling people no.

Who have you contacted regarding your ID issue? you can contact myself [email protected] or [email protected] with your account information and we will work with you through the whole process.

Close your account. Request Paxum to mail you the balance.

https://youtube.com/watch?v=A514PBQqkeA /endthread

email sent i spoke to paxum15 and paxum16 before
sorry to be a pain i would like to use paxum as my main online payment as we all know paypal is shit

i wonder how much money paxum banks from people who are never able (or just don't) verify their account after having money sent to it.

We do not "bank" anyones money. We do not ever use clients money for anything ever. We will not profit off of idle sitting money or use that money for anything at all.

So drmadcats money is just sitting in your bank?

They lend the sitting money to make money. (well, that's what banks are doing)

Yes, drmadcat's funds are waiting for him.

No we do not. ALL funds deposited to Paxum are available to clients, and NEVER used for any other purpose. We do not do ANYTHING with it at all!

if a person fails to verify, if they are fraudsters or not, what happens to that money?

The money would sit in your account until you verify your account.

Interesting question, My guess is it will stay there until Paxum goes out of business or the guy finally claims it :winkwink:

At Paxum we have a REFUND button available for EVERY received transaction. This button can be clicked regardless of whether your account is verified or unverified, and the money is instantly refunded to the person who sent it. If you already have an account with Paxum you will be able to find the refund button located within your Account Statement.

Therefore, if any client is unable to verify their account for whatever reason, the received funds can be easily refunded back to the original payer.

Paxum does not hold anyone's funds hostage.

Chris/Ruth, talk to me about the additional currency acounts. I have just added a GBP account, is this an actual physical account or is it just displaying my balance in pound notes? Also, now that i have the GBP account, is it possible or necessary to delete the origional USD account?

I requested a Mastercard the other day. How long does shipping to Holland take aprox? Any idea?

I had trouble getting verified as well (they asked for more ID's and shit than most people have) Mailed them and everything was solved real quick.

haha
paxum is Shit And Shit is Paxum =))

:))
paxum not good
:))
LR and WMZ is the best ;)

Can't Verify Paxum and Sponsors pay money to unver account ! And Refunded to who pay it ( later contact sponsors and not pay again money ) and Lost Money !
Money Is Paper with Paxum ;)

What?

...

Of je worst lust!

So if I get an account with Paxum I should first get it verified and only after that, deposit funds, right? How many IDs do they ask for? I have an ID and a driver's license, no passport.

Eyeball ,
The GBP account is a separate account that will appear in your account once you add the currency. You are not able to delete the USD currency account but you are not obligated to use it at all. Just make sure when people send you money they send it in the currency of your liking.

Also keep in mind if someone was to send you a currency you do not currently have setup we will create the new currency within your account for you and deposit it there.

4 weeksish - the printing process takes about 1 week and then after that it has to go through the mail system.


You need two forms of ID and proof of address. By the sounds of it you have the two id's (DL & ID ) so you would just need some sort of bank statement with matching information :)

Chris

guess ... ;)

Ruth, could you hit me up ? I have complained several times about the fact that Paxum keeps asking for documents already provided, you have told me several times you would get it fixed and every time I log in I get the same message. It's fucking ridiculous, Payoneer don't put me through this trouble, neither do Paypal. If you're wondering why there are no funds in my Paxum account then this is why - because Paxum just can't seem to get it's shit together :2 cents:

Just hit you up on ICQ :thumbsup

Dealing with Paxum is like an episode of Yes Minister.

Rather than accept a document available from an Australian Government Website they wanted me to screen capture it and then upload it, which in the meantime means I could have doctored the screenshot to say anything I wanted it to, whereas by directly accessing it from the Australian Government Website by doing a business name search it would be completely original with no chance of doctoring or tampering.

Ruth has tried to help, however seriously Paxum, this is a prime example of what Seth Godin would call "broken by design".

I'm glad we were able to get the matter resolved for you AdultKing. Thank you for working with us. :)

Thanks Ruth, I too am glad it was resolved no matter what I think of the flaws in the process.

know i have had my driver licence (notarized copy of the Driver License) so its got the banks stamp abn address date and signed for and the bank officer number im getting tired of this

still rejected

So you don't even collect interest on those funds that are, for lack of a better term, frozen? I find that a little hard to believe.

The edit button appears to be broken so let me explain what I mean by "hard to believe".. It's not that I think you're doing anything shady, but if my bank is collecting interest on the money I have in my account, then surely a company like yours is doing the same right? I mean, I doubt you guys are profiting on the transfer fees alone.

The problem I see though is that if you are collecting interest on funds that the account owner cannot access.. that can indeed be perceived as shady business practice.

IMHO, what you should do is follow the same procedures as other financial type institutions... require identification upon creation of the account, and funds can be neither received or sent until the owner of the account verifies is.

This would solve a lot of problems like in this thread... imho anyway

The edit button appears to be broken so let me explain what I mean by "hard to believe".. It's not that I think you're doing anything shady, but if my bank is collecting interest on the money I have in my account, then surely a company like yours is doing the same right? I mean, I doubt you guys are profiting on the transfer fees alone.

The problem I see though is that if you are collecting interest on funds that the account owner cannot access.. that can indeed be perceived as shady business practice.

IMHO, what you should do is follow the same procedures as other financial type institutions... require identification upon creation of the account, and funds can be neither received or sent until the owner of the account verifies is.

This would solve a lot of problems like in this thread... imho anyway

Ok thanks for explaining, I'll apply for an account. And the way I understand it, you verify an account directly after opening it, you don't wait till there's a 2500 euro balance on it like PayPal does and then freeze it? :1orglaugh

Here's my PayPal horror story: I sold an camera, the buyer pays by PayPal, 3200 euro (that's about $5000), I get an e-mail from PayPal that they froze my account because I received more than 2500 euro on it. They ask me to identify myself but when I opened the PayPal account I used my nickname - surname which doesn't match with my official name - surname and even though the PayPal online help says that they will change your nickname into your official name, the Vichy Franche branch of PayPal refused to do this and I couldn't touch the 3200 euro, they wanted to keep it for 6 months and then decide if they were willing to give it back to me. So I refunded it back to the buyer who then transferred it by the good old reliable bank transfer (wire). But what if I wasn't on good terms with the buyer? Then I would have been f u c k e d.

I'm sorry but what the fuck did you expect to happen when you opened a paypal account using a fake name? I mean seriously... your paypal horror story only happened because you were an idiot.

Haha. Never open any money account with a nickname.

For the record, we ask for one ID and you can never transfer funds into your Payoneer account until you have been approved, so you will never have that situation. Also, unlike PayPal, if we DO shut down your account (I only know of 2 cases in the time I"ve been here), the funds are always sent back to your partner so you can get them back - they won't be lost or held for any amount of time.