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Old 12-17-2010, 03:09 PM   #1
BFT3K
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Is Comcast Down in the Chicago Area?

Is Comcast down in Chicago, or is their network down somewhere between NY and Chicago?

I am not able to access the Chicago area, using Comcast from the NJ/NY area.

Any news on this?
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Old 12-17-2010, 03:12 PM   #2
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It works in NWI. An hour away.
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Old 12-17-2010, 03:16 PM   #3
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comcast was down a couple weeks ago too
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Old 12-17-2010, 03:21 PM   #4
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It's up and down. Erratic weirdness....
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Old 12-17-2010, 03:35 PM   #5
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comcast sucks

i had them before switching to Verizon FiOS, and ALWAYS had problems
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Old 12-17-2010, 03:36 PM   #6
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It's up and down. Erratic weirdness....
Doesn't that come with the territory?
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Old 12-17-2010, 04:17 PM   #7
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My comcast out here in Seattle has been up and down for the last two weeks.
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Old 12-17-2010, 04:37 PM   #8
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ConCrap strikes again
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Old 12-17-2010, 04:49 PM   #9
IllTestYourGirls
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Yesterday in the north east a lot of the channels were not working, mostly HD channels.
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Old 12-17-2010, 05:19 PM   #10
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I still don't have any answers, and the problem continues.

This page was no help, but it was kind of interesting...

http://www.internettrafficreport.com/namerica.htm
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Old 12-17-2010, 05:28 PM   #11
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I don't use them unless forced, but I thought it was a given that their service was flaky.
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Old 12-18-2010, 09:05 AM   #12
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24 hours later, and I still can't access one of my Chicago area servers through Comcast.

What a fucking pain in the ass!
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Old 12-18-2010, 01:08 PM   #13
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Maybe Comcast isn't solely the problem.

Does the hosting provider have multiple network routes? Perhaps the hosting company is lying about having more network redundancy than they really have.

Has the server changed IP addresses lately? And/or physically been moved? (if it's dedicated, check the uptime - did it go down lately; if it's a virtual / vps, such moves may be done with no notice; ask the provider if anything has been changed / moved).

Ron
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Old 12-18-2010, 01:17 PM   #14
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Quote:
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Maybe Comcast isn't solely the problem.

Does the hosting provider have multiple network routes? Perhaps the hosting company is lying about having more network redundancy than they really have.

Has the server changed IP addresses lately? And/or physically been moved? (if it's dedicated, check the uptime - did it go down lately; if it's a virtual / vps, such moves may be done with no notice; ask the provider if anything has been changed / moved).

Ron
I'm embarrassed to admit, it wasn't Comcast afterall.. Turns out my servers firewall blacklisted my own IP address by mistake!

Initially the server blamed my ISP. Comcast ran inconclusive tests, and sent me up a tier. Today I was at my wits end, and started getting pissy on the phone. Comcast ran a trace route, and concluded it WAS on my server afterall!

The first guy I spoke with on my server passed the buck to Comcast - the first guy at Comcast passed the buck up a tier - the second guy at Comcast determined it was on the server's end - the second guy at the server finally sorted it all out.

24 hours later I am finally able to communicate with my own server again, and in the end it was not Comcast's fault at all.

Thanks for your advice though Ron - your theory was the closest to the actual problem.
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