Mojohost I have a Customer Service issue, HostHead Customer... Please Read - GoFuckYourself.com

lauralace · 02-13-2011, 05:59 PM

I was wary when mojohost bought hosthead but since it was only a few dozen sites I had on there I left it alone to see how it went.

But now, within 2 days of charging my CC the monthly fee, all my sites are offline AND all the support emails are not answering.

WTF?!

Cyandin · 02-13-2011, 06:00 PM

I'm quite confident that there is a reasonable explanation. Brad's a top notch guy. Have you contacted Mojo?

candyflip · 02-13-2011, 06:01 PM

Quote:

Originally Posted by Cyandin

Have you contacted Mojo?

Did you read the post?

Fat Panda · 02-13-2011, 06:02 PM

scamming is a dangerous word

Agent 488 · 02-13-2011, 06:03 PM

stand up.

lauralace · 02-13-2011, 06:03 PM

Quote:

Originally Posted by Cyandin

I'm quite confident that there is a reasonable explanation. Brad's a top notch guy. Have you contacted Mojo?

Yeah, me and dozens of others are awaiting replies. Some people have been waiting 12 hours with no answer yet.

Cyandin · 02-13-2011, 06:04 PM

Quote:

Originally Posted by candyflip

Did you read the post?

Yes, but since Mojo bought them, they are the relevant authority to contact, unless I'm missing something here.

AzteK · 02-13-2011, 06:05 PM

Quote:

Originally Posted by lauralace

I was wary when mojohost bought hosthead but since it was only a few dozen sites I had on there I left it alone to see how it went.

But now, within 2 days of charging my CC the monthly fee, all my sites are offline AND all the support emails are not answering.

WTF?!

2MuchMark · 02-13-2011, 06:09 PM

Quote:

Originally Posted by lauralace

I was wary when mojohost bought hosthead but since it was only a few dozen sites I had on there I left it alone to see how it went.

But now, within 2 days of charging my CC the monthly fee, all my sites are offline AND all the support emails are not answering.

WTF?!

Clearly nothing else could possibly be going on.

lauralace · 02-13-2011, 06:12 PM

Quote:

Originally Posted by **********

Clearly nothing else could possibly be going on.

I can't think of a single 'good' reason for so many different people having tickets ignored for 12+ hours. Mojohost is online. They should be answering tickets, or at the very least send out a mass email explaining wtf.

There might be one, but I can't come up with it. If it's not a scam, why haven't we been informed there is a problem or had tickets answered?

JFK · 02-13-2011, 06:13 PM

Quote:

Originally Posted by **********

Clearly nothing else could possibly be going on.

absolutely not

izzynew · 02-13-2011, 06:14 PM

Scamming is not a word I'd use to describe this. People pay their hosting at different times of the month.
But less than adequate customer service at the moment for Hosthead customers, I'd go with that.

Gerco · 02-13-2011, 06:16 PM

This has to be a joke right? Seriously... Mojohost's support is second to none. I have been with a few other companies in the 11+ years I've been doing this and the others don't even begin to hold a candle to mojohost. Longest I have ever waiting for a response on a level 3 ticket (meaning not even that important) was about 10 minutes.

DangerX !!! · 02-13-2011, 06:17 PM

I'm pretty sure they will show up in this thread very soon with the explanation.

Agent 488 · 02-13-2011, 06:21 PM

another webair success story.

Shoplifter · 02-13-2011, 06:25 PM

I wouldn't say that Mojohost is scamming anyone.

But as a Hosthead client with some crucial sites down I am a bit worried. I have absolutely no idea whom to contact or what is going on. It would be appropriate about now to have someone post some contact info and a status report as to what is going on.

lauralace · 02-13-2011, 06:26 PM

Quote:

Originally Posted by Gerco

This has to be a joke right? Seriously... Mojohost's support is second to none. I have been with a few other companies in the 11+ years I've been doing this and the others don't even begin to hold a candle to mojohost. Longest I have ever waiting for a response on a level 3 ticket (meaning not even that important) was about 10 minutes.

Lucky you. I just (I mean like 1 minute ago) got my last ticket answered after only waiting about 3 hours. Some people on another forum I frequent have been waiting much longer (1 girl has been waiting for 12 hours she said) with no response.

Unfortunately the answer doesn't actually answer anything, but I will concede it's better than nothing.

"My apologies for the inconvenience. This is not just your server but a HostHead outage. I do not have details regarding what is currently wrong, however I have been told that we have people on site working on this as fast as possible. I also have not been given an ETA on this.

Again, I do apologize for the inconvenience. Rest assured we are doing everything in our power to get this back up and going ASAP."

I guess I'm just spoiled by cyberwurx where I've never had more than 5 minutes of downtime for years and where I get tickets answered in under 1 minute 99% of the time.

NaughtyVisions · 02-13-2011, 06:28 PM

Quote:

Originally Posted by DangerX !!!

I'm pretty sure they will show up in this thread very soon with the explanation.

Or perhaps in this thread:

http://gofuckyourself.com/showthread.php?t=1010188

where 7 minutes before this thread was started Brad from MojoHost addressed the issue:

Quote:

Originally Posted by Brad Mitchell

There are problems with the HostHead network, yes. We are using all available resources to address this issue with utmost care and priority. As the business has not been transitioned from the Wisconsin datacenter we are working closely with the previous owner and staff who have always serviced HostHead.

Brad

JFK · 02-13-2011, 06:31 PM

Quote:

Originally Posted by NaughtyVisions

Or perhaps in this thread:

http://gofuckyourself.com/showthread.php?t=1010188

where 7 minutes before this thread was started Brad from MojoHost addressed the issue:

Good for Brad....... scamming , such an unfortunate choice of words, Brad is one of the most honest people in this business

pristine · 02-13-2011, 06:32 PM

seriously, did any of you fucking morons actually call them?

lauralace · 02-13-2011, 06:32 PM

Quote:

Originally Posted by NaughtyVisions

Or perhaps in this thread:

http://gofuckyourself.com/showthread.php?t=1010188

where 7 minutes before this thread was started Brad from MojoHost addressed the issue:

No, I read the thread, and nowhere has he addressed why tickets are being ignored for hours and hours. Support people are not on site in Wisconsin. They have no excuse I can think of for ignoring tickets all day long.

Agent 488 · 02-13-2011, 06:35 PM

milwaukee stand the fuck up.

lauralace · 02-13-2011, 06:37 PM

Quote:

Originally Posted by JFK

Good for Brad....... scamming , such an unfortunate choice of words, Brad is one of the most honest people in this business

Well that's good to know. Hopefully he'll make his support team get with people who have been being ignored all day or at least have them send out a mass mail to them. Should be simple if it's the whole hosthead network offline. He mass mailed us about the buyout, so why not this issue.

JFK · 02-13-2011, 06:37 PM

Quote:

Originally Posted by lauralace

No, I read the thread, and nowhere has he addressed why tickets are being ignored for hours and hours. Support people are not on site in Wisconsin. They have no excuse I can think of for ignoring tickets all day long.

did you actually R E A D what Brad said ???? let me quote again !!

"As the business has not been transitioned from the Wisconsin datacenter we are working closely with the previous owner and staff who have always serviced HostHead."

So, why did you start another thread implying Mojohost is scamming ??
I understand about being down,its SUCKS, but perhaps its not Mojo at fault at all ??

ps did not see the post above , we were posting at the same time ;)

18teens · 02-13-2011, 06:47 PM

I seriously doubt Mojo is scamming anyone. I know you're pissed about being down but that is a very serious accusation to make. I have never hosted with Mojo but I've heard nothing but good things about them.

brassmonkey · 02-13-2011, 06:52 PM

damn i missed that hosthead was sold tone had that a long ass time.

will76 · 02-13-2011, 06:52 PM

Quote:

Originally Posted by lauralace

I can't think of a single 'good' reason for so many different people having tickets ignored for 12+ hours. Mojohost is online. They should be answering tickets, or at the very least send out a mass email explaining wtf.

There might be one, but I can't come up with it. If it's not a scam, why haven't we been informed there is a problem or had tickets answered?

So you having problems for 12 hours and no one got back to you. Sounds like they having issues and providing poor customer service. But "scamming" is the not the word I would be using.

Move your sites and ask for a refund, if they don't issue it do a charge back.

lauralace · 02-13-2011, 06:54 PM

Quote:

Originally Posted by 18teens

I seriously doubt Mojo is scamming anyone. I know you're pissed about being down but that is a very serious accusation to make. I have never hosted with Mojo but I've heard nothing but good things about them.

It was the timing of the payment and downtime which pissed me off. Obviously Brad has been a standup guy so a scamming implication is unfounded.

Unfortunately, it still doesn't excuse the poor support, ignored emails, or the possibly hundreds of thousands of account holders still in the dark because they don't visit gfy.

Hosthead didn't only host adult sites after all. I'm lucky I only have 20 or so sites down as my dedicated is with cyberwurx, but I know a few people who have all their sites down.

either way, again I state that they're being irresponsible with not informing/answering tickets.

Chris · 02-13-2011, 07:02 PM

you really couldnt think of any any thing else for the subject to accuse one of the nicest guys in the industry of scamming?

Wow.....honestly .. if my host was down for more than 24 hours and it was costing me money id use my OWN BACKUPS and move things to another host.

no need to reply to my post lauralace - just stating my opinion

Brad Mitchell · 02-13-2011, 07:03 PM

Dear HostHead Customers-

Starting late this afternoon, HostHead experienced a network outage in it's Wisconsin data center. We have been working with the previous owner at resolution since the onset of this critical situation and are expecting resolution very soon.

We have a significant investment and interest in the satisfaction of every HostHead customer. While today is a bad day for HostHead clients, it is precisely a reminder about why the acquisition of HostHead by MojoHost is ultimately going to pay dividents to HostHead clients. Today's outage is not a result of any errors or omissions on our part, rather, a result of the limitations that have always been present within HostHead (limited staff, inappropriate infrastructure) which we have inherited. We are working diligently on a scheduled timeline to move servers and clients from the Wisconsin datacenter to MojoHost. The critical issue tonight, however, is getting it back online altogether.

To answer lauralace's initial question, nobody is "being scammed". We have owned HostHead for more than a month and been providing support for nearly two. With regard to the billing, the descriptor would have historically read 'North Tone' then 'MojoHost' and this month 'HostHead'. With all of HostHead's network down, this prevents us from sending out client emails from their information systems, which, at this time, are wholly separate still from MojoHost until the transition is complete.

I will update this thread when we have secured a resolution.

Sincerely,

Brad Mitchell

lauralace · 02-13-2011, 07:11 PM

Quote:

Originally Posted by Brad Mitchell

Dear HostHead Customers-

Starting late this afternoon, HostHead experienced a network outage in it's Wisconsin data center. We have been working with the previous owner at resolution since the onset of this critical situation and are expecting resolution very soon.

We have a significant investment and interest in the satisfaction of every HostHead customer. While today is a bad day for HostHead clients, it is precisely a reminder about why the acquisition of HostHead by MojoHost is ultimately going to pay dividents to HostHead clients. Today's outage is not a result of any errors or omissions on our part, rather, a result of the limitations that have always been present within HostHead (limited staff, inappropriate infrastructure) which we have inherited. We are working diligently on a scheduled timeline to move servers and clients from the Wisconsin datacenter to MojoHost. The critical issue tonight, however, is getting it back online altogether.

To answer lauralace's initial question, nobody is "being scammed". We have owned HostHead for more than a month and been providing support for nearly two. With regard to the billing, the descriptor would have historically read 'North Tone' then 'MojoHost' and this month 'HostHead'. With all of HostHead's network down, this prevents us from sending out client emails from their information systems, which, at this time, are wholly separate still from MojoHost until the transition is complete.

I will update this thread when we have secured a resolution.

Sincerely,

Brad Mitchell

Thank you. I will pass your post on to 2 other forums I'm on for people who don't visit GFY.

I apologize for my poor choice in thread titles. I am unable to edit it or I would.

Agent 488 · 02-13-2011, 07:12 PM

ban hammer coming down like the hammer of an angry god.

pornpf69 · 02-13-2011, 07:17 PM

it would be nice if an email was sent to all costumers about this problem...

Brad Mitchell · 02-13-2011, 07:24 PM

Quote:

Originally Posted by pornpf69

it would be nice if an email was sent to all costumers about this problem...

I would have sent an email when this started if the actual customer support systems were accessible. When we have resolution, it's the first thing I will be doing.

Brad

chaze · 02-13-2011, 08:03 PM

Been there man, one time most of LA went offline for a couple hours. Sucks but sounds like your handling it well.

CyberHustler · 02-13-2011, 08:10 PM

Quote:

Originally Posted by AzteK

trevesty · 02-13-2011, 08:40 PM

Quote:

Originally Posted by lauralace

No, I read the thread, and nowhere has he addressed why tickets are being ignored for hours and hours. Support people are not on site in Wisconsin. They have no excuse I can think of for ignoring tickets all day long.

You understand that if/when a data center goes down, that means support has probably thousands of e-mails saying.. "hey, why are we down?"... right?

Now.. would you rather them answer every one of those e-mails, or get the service back up as quickly as possible?

AndreaM · 02-13-2011, 09:01 PM

The idea that Brad could even contemplate scamming anyone is so completely absurd I seriously thought this thread was a joke. You will find very few people in this world, much less in this industry with the amount of sincerity and integrity that Brad has. I'm sure he's all over everyone involved in getting this situation fixed as fast as possible. His name is attached to it, and that actually means something.

Rochard · 02-13-2011, 09:05 PM

I can imagine this is a difficult situation - the new company isn't tied in with Mojo host yet, and they are depending on their old system (and staff) to fix issues. That's a bit difficult.

Good luck Brad.

GTS Mark · 02-13-2011, 09:06 PM

Brad is one of the best and most honest guys in the hosting biz if not the entire industry.

This thread should be deleted...

CDSmith · 02-13-2011, 09:11 PM

One of the worst thread title choices ever.

Brad strikes me as a guy who, once things are back up and running, will figure out a way to make it up to the people who were inconvenienced. Just my impression, but my impressions of people are rarely wrong.

Agent 488 · 02-13-2011, 09:14 PM

this thread will now be indexed and show whenever one searches for "mojohost."

fuck you internet.

Jman · 02-13-2011, 09:15 PM

Quote:

Originally Posted by lauralace

I apologize for my poor choice in thread titles. I am unable to edit it or I would.

That's what everyone's say after they insert their foot in their mouth.

Lesson learned I guess

SweetT · 02-13-2011, 09:16 PM

Hey Brad...Keep your head up bro. The acquisition/migration challenge is hard enough by itself not to have people coming to the board questioning your integrity. It's kind of like our conversation in LA this week....dont let the good things people say about you make you too happy and dont let the bad things people say about you make you too sad. There will always be haters in the world....you just keep doing what you have been doing and your customers will continue to love you.

I am sure that your crew will get the other company's shit straightened out soon and have then back up and running in no time.

--T

corvette · 02-13-2011, 09:16 PM

brad is as solid as they come.

JFK · 02-13-2011, 09:27 PM

Quote:

Originally Posted by SweetT

Hey Brad...Keep your head up bro. The acquisition/migration challenge is hard enough by itself not to have people coming to the board questioning your integrity. It's kind of like our conversation in LA this week....dont let the good things people say about you make you too happy and dont let the bad things people say about you make you too sad. There will always be haters in the world....you just keep doing what you have been doing and your customers will continue to love you.

I am sure that your crew will get the other company's shit straightened out soon and have then back up and running in no time.

--T

GREAT response Tony

Brad Mitchell · 02-13-2011, 09:27 PM

The previous owner and network admin are on site and reporting everything resolved, finally. Clients will be updated further, directly. Given time and opportunity, we will more than make this up to HostHead clientele and build tremendous goodwill for the future.

Sincerely,

Brad Mitchell

willwank · 02-13-2011, 09:28 PM

Quote:

Originally Posted by JFK

I understand about being down,its SUCKS, but perhaps its not Mojo at fault at all ??

Man, come on. They purchased the damn operation. Unless there are some provisions in the acquisition I don't know about Mojo is 100% responsible and at fault. Hosthead is no more, Mojo is. Customers don't give a damn. They want uptime and support. Expect pissed customers when nada is happening.

AndreaM · 02-13-2011, 09:59 PM

Thank you to the powers that be, or whomever changed the title of this thread.

Agent 488 · 02-13-2011, 10:00 PM

50 thread titles changed.

02-13-2011, 05:59 PM	#1
lauralace Confirmed User Industry Role: Join Date: Jan 2010 Location: Calgary, Canada Posts: 138	Mojohost I have a Customer Service issue, HostHead Customer... Please Read I was wary when mojohost bought hosthead but since it was only a few dozen sites I had on there I left it alone to see how it went. But now, within 2 days of charging my CC the monthly fee, all my sites are offline AND all the support emails are not answering. WTF?! __________________ There are many differences between adult and mainstream. Learn how to make Mainstream Marketing work for you! FREE Marketing Course! Home Income

02-13-2011, 06:16 PM	#13
Gerco Confirmed User Join Date: Nov 2005 Posts: 2,052	This has to be a joke right? Seriously... Mojohost's support is second to none. I have been with a few other companies in the 11+ years I've been doing this and the others don't even begin to hold a candle to mojohost. Longest I have ever waiting for a response on a level 3 ticket (meaning not even that important) was about 10 minutes. __________________ Http://www.extremehole.com ** CLOSED ** 400 HOURS of exclusive custom extreme content, already on external HD in Raw DV ready to encode. over 150,000 exclusive images and more.

02-13-2011, 06:17 PM	#14
DangerX !!! Confirmed User Industry Role: Join Date: Feb 2011 Location: La Isla Bonita Power Level: ❤❤❤❤❤❤❤❤❤❤ Posts: 886	I'm pretty sure they will show up in this thread very soon with the explanation. __________________ This is sig area!

02-13-2011, 06:52 PM	#26
brassmonkey Pay It Forward Industry Role: Join Date: Sep 2005 Location: Yo Mama House Posts: 77,007	damn i missed that hosthead was sold tone had that a long ass time. __________________ TRUMP 2025 KEKAW!!! - The Laken Riley Act Is Law! DACA ENDED - SUPPORT AZ HCR 2060 52R - email: brassballz-at-techie.com

02-13-2011, 07:03 PM	#30
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	Dear HostHead Customers- Starting late this afternoon, HostHead experienced a network outage in it's Wisconsin data center. We have been working with the previous owner at resolution since the onset of this critical situation and are expecting resolution very soon. We have a significant investment and interest in the satisfaction of every HostHead customer. While today is a bad day for HostHead clients, it is precisely a reminder about why the acquisition of HostHead by MojoHost is ultimately going to pay dividents to HostHead clients. Today's outage is not a result of any errors or omissions on our part, rather, a result of the limitations that have always been present within HostHead (limited staff, inappropriate infrastructure) which we have inherited. We are working diligently on a scheduled timeline to move servers and clients from the Wisconsin datacenter to MojoHost. The critical issue tonight, however, is getting it back online altogether. To answer lauralace's initial question, nobody is "being scammed". We have owned HostHead for more than a month and been providing support for nearly two. With regard to the billing, the descriptor would have historically read 'North Tone' then 'MojoHost' and this month 'HostHead'. With all of HostHead's network down, this prevents us from sending out client emails from their information systems, which, at this time, are wholly separate still from MojoHost until the transition is complete. I will update this thread when we have secured a resolution. Sincerely, Brad Mitchell __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999

02-13-2011, 06:00 PM	#2
Cyandin Confirmed User Industry Role: Join Date: Aug 2008 Posts: 1,723	I'm quite confident that there is a reasonable explanation. Brad's a top notch guy. Have you contacted Mojo?

02-13-2011, 06:02 PM	#4
Fat Panda Porn is Dead. Move along. Industry Role: Join Date: Aug 2006 Posts: 13,295	scamming is a dangerous word

02-13-2011, 06:03 PM	#5
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	stand up.

02-13-2011, 06:14 PM	#12
izzynew Confirmed User Industry Role: Join Date: May 2009 Posts: 174	Scamming is not a word I'd use to describe this. People pay their hosting at different times of the month. But less than adequate customer service at the moment for Hosthead customers, I'd go with that.

02-13-2011, 06:21 PM	#15
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	another webair success story.

02-13-2011, 06:25 PM	#16
Shoplifter Richest man in Babylon Industry Role: Join Date: Jan 2002 Location: Posts: 10,002 Posts: 5,689	I wouldn't say that Mojohost is scamming anyone. But as a Hosthead client with some crucial sites down I am a bit worried. I have absolutely no idea whom to contact or what is going on. It would be appropriate about now to have someone post some contact info and a status report as to what is going on.

02-13-2011, 06:32 PM	#20
pristine So Fucking Banned Industry Role: Join Date: Dec 2010 Posts: 1,176	seriously, did any of you fucking morons actually call them?

02-13-2011, 06:35 PM	#22
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	milwaukee stand the fuck up.

02-13-2011, 06:47 PM	#25
18teens Confirmed User Industry Role: Join Date: Dec 2002 Posts: 1,605	I seriously doubt Mojo is scamming anyone. I know you're pissed about being down but that is a very serious accusation to make. I have never hosted with Mojo but I've heard nothing but good things about them.

02-13-2011, 07:02 PM	#29
Chris Too lazy to set a custom title Industry Role: Join Date: May 2003 Location: icq: 71462500 Skype: Jupzchris Posts: 27,880	you really couldnt think of any any thing else for the subject to accuse one of the nicest guys in the industry of scamming? Wow.....honestly .. if my host was down for more than 24 hours and it was costing me money id use my OWN BACKUPS and move things to another host. no need to reply to my post lauralace - just stating my opinion

02-13-2011, 07:12 PM	#32
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	ban hammer coming down like the hammer of an angry god.

02-13-2011, 07:17 PM	#33
pornpf69 Too lazy to set a custom title Join Date: Jun 2004 Location: Brasil Posts: 15,778	it would be nice if an email was sent to all costumers about this problem... __________________ Do you need cheap, fast and reliable porn website hosting? Host Head is the way to go!! Asian Gay Special \| Live on MSN - Live Webcam Chat \| Live Adult Webcam Performances \| MY SWEET BLACKS LIVE ON CAM Cash X \| OK Pay \| Pukka Ropes \| Pukka Fetish \| STRAPED BLOG \| Male Bound and Fucked Pukka Tranny \| Tattooed Shemales \| She's A He \| Menu Porno \| Porn Performances \| All Chubby MY ICQ# 169833797

02-13-2011, 08:03 PM	#35
chaze Confirmed User Industry Role: Join Date: Aug 2002 Posts: 9,752	Been there man, one time most of LA went offline for a couple hours. Sucks but sounds like your handling it well.

02-13-2011, 09:01 PM	#38
AndreaM Confirmed User Industry Role: Join Date: Mar 2008 Location: City of Lost Angels Posts: 174	The idea that Brad could even contemplate scamming anyone is so completely absurd I seriously thought this thread was a joke. You will find very few people in this world, much less in this industry with the amount of sincerity and integrity that Brad has. I'm sure he's all over everyone involved in getting this situation fixed as fast as possible. His name is attached to it, and that actually means something. __________________ Engagement Marketing/Brand Development K2Dynamics, Inc. [email protected] \| ICQ: 40794650 \| skype: andreajmata

02-13-2011, 09:05 PM	#39
Rochard Jägermeister Test Pilot Industry Role: Join Date: Dec 2001 Location: NORCAL Posts: 73,134	I can imagine this is a difficult situation - the new company isn't tied in with Mojo host yet, and they are depending on their old system (and staff) to fix issues. That's a bit difficult. Good luck Brad. __________________ “The choice is no longer between right or left. The choice is between normal and crazy.” - Sarah Huckabee Sanders YNOT MAIL \| THE BEST ADULT MAILING SOLUTION

02-13-2011, 09:06 PM	#40
GTS Mark Vrume Mark Industry Role: Join Date: Jan 2001 Location: Toronto, Canada Posts: 20,912	Brad is one of the best and most honest guys in the hosting biz if not the entire industry. This thread should be deleted...

02-13-2011, 09:11 PM	#41
CDSmith Too lazy to set a custom title Industry Role: Join Date: May 2001 Location: My network is hosted at TECHIEMEDIA.net ...Wait, you meant where am I located at? Oh... okay, I'm in Winnipeg, Canada. Oops. :) Posts: 51,460	One of the worst thread title choices ever. Brad strikes me as a guy who, once things are back up and running, will figure out a way to make it up to the people who were inconvenienced. Just my impression, but my impressions of people are rarely wrong. __________________ *Promote Wildmatch, ImLive, Sexier.com, and more!!* ALWAYS THE HIGHEST PAYOUTS: Big Bux/ImLive SIGNUP ON NOW!!! Put some PUSSYCA$H in your pocket. ICQ me at: 31024634

02-13-2011, 09:14 PM	#42
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	this thread will now be indexed and show whenever one searches for "mojohost." fuck you internet.

02-13-2011, 09:16 PM	#44
SweetT Shank-A-Potamus Join Date: Jan 2002 Location: Atlanta, Georgia USA Posts: 1,756	Hey Brad...Keep your head up bro. The acquisition/migration challenge is hard enough by itself not to have people coming to the board questioning your integrity. It's kind of like our conversation in LA this week....dont let the good things people say about you make you too happy and dont let the bad things people say about you make you too sad. There will always be haters in the world....you just keep doing what you have been doing and your customers will continue to love you. I am sure that your crew will get the other company's shit straightened out soon and have then back up and running in no time. --T

02-13-2011, 09:16 PM	#45
corvette Confirmed User Join Date: Oct 2001 Location: scottsdale Posts: 7,880	brad is as solid as they come. __________________ If you need a good company for check writing services, then check out checkissuing, and for webhosting, check out Phoenix NAP

02-13-2011, 09:27 PM	#47
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	The previous owner and network admin are on site and reporting everything resolved, finally. Clients will be updated further, directly. Given time and opportunity, we will more than make this up to HostHead clientele and build tremendous goodwill for the future. Sincerely, Brad Mitchell __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999

02-13-2011, 09:59 PM	#49
AndreaM Confirmed User Industry Role: Join Date: Mar 2008 Location: City of Lost Angels Posts: 174	Thank you to the powers that be, or whomever changed the title of this thread. __________________ Engagement Marketing/Brand Development K2Dynamics, Inc. [email protected] \| ICQ: 40794650 \| skype: andreajmata

02-13-2011, 10:00 PM	#50
Agent 488 Registered User Industry Role: Join Date: Feb 2006 Posts: 22,511	50 thread titles changed.