Cirtexhosting FAIL - GoFuckYourself.com

bangedupnet · 02-16-2011, 09:57 PM

So, I had a TGP site setup on cirtexhosting and I was looking to move a blog there too. They offered to move the site for free and me being a lazy fucker I took them up on it.

They promised a total move in 48 hours. When they didn't make that deadline and they failed to respond to any of my e-mails, (They DO NOT answer their phones, ever. They have a message that says do to the sesetive nature of things the best way to contact them is via e-mail) I went ahead and asked for a cancelation of the new hosting account for the blog. They e-mailed me, tried to change my mind I told them just to cancel it. They shutdown and deleted my TGP, NOT my blog. I hadn't backedup my TGP, mostly because I'm stupid, so I lost a ton of work. I sent them a pretty pissy e-mail and I finally got a response and I should be getting my money back but at a pretty high cost to me in time.

STAY AWAY from CIRTEX!

CYF · 02-16-2011, 10:01 PM

welcome to gfy! You should give CertifiedHosting a try

bangedupnet · 02-16-2011, 10:07 PM

I ended up going with certified hosting.

Darkhorse · 02-16-2011, 10:09 PM

Not good at all, lesson learn't I guess;)

CYF · 02-16-2011, 10:13 PM

Quote:

Originally Posted by bangedupnet

I ended up going with certified hosting.

were they able to move your TGP over? Or was that gone for good?

bangedupnet · 02-16-2011, 10:16 PM

Cirtex deleted the data and disabled my accounts, so the TGP is gone. It hurts but I was looking to re-design the site, now I have a blank canvas.

CYF · 02-16-2011, 10:19 PM

Quote:

Originally Posted by bangedupnet

Cirtex deleted the data and disabled my accounts, so the TGP is gone. It hurts but I was looking to re-design the site, now I have a blank canvas.

that sucks man. Happened to me about 15 years ago, learned my lesson the hard way too.

nickutis · 02-16-2011, 10:20 PM

I feel your pain.. Had similar horror story with them few years ago. Switched and never looked back

PromoterX · 02-16-2011, 10:27 PM

Just wait until the Dreamhost guys get here.... THEN it'll get interesting!

lazycash · 02-16-2011, 10:39 PM

Quote:

Originally Posted by PromoterX

Just wait until the Dreamhost guys get here.... THEN it'll get interesting!

Yeah i'm surprised we haven't seen a dreamhost promo code yet.

fris · 02-17-2011, 07:02 AM

cirtrix blows ;)

u-Bob · 02-17-2011, 08:11 AM

Quote:

Originally Posted by PromoterX

Just wait until the Dreamhost guys get here.... THEN it'll get interesting!

been using them 6 years now for feeder blogs

02-16-2011, 09:57 PM	#1
bangedupnet Registered User Industry Role: Join Date: Dec 2010 Posts: 14	Cirtexhosting FAIL So, I had a TGP site setup on cirtexhosting and I was looking to move a blog there too. They offered to move the site for free and me being a lazy fucker I took them up on it. They promised a total move in 48 hours. When they didn't make that deadline and they failed to respond to any of my e-mails, (They DO NOT answer their phones, ever. They have a message that says do to the sesetive nature of things the best way to contact them is via e-mail) I went ahead and asked for a cancelation of the new hosting account for the blog. They e-mailed me, tried to change my mind I told them just to cancel it. They shutdown and deleted my TGP, NOT my blog. I hadn't backedup my TGP, mostly because I'm stupid, so I lost a ton of work. I sent them a pretty pissy e-mail and I finally got a response and I should be getting my money back but at a pretty high cost to me in time. STAY AWAY from CIRTEX!

02-16-2011, 10:01 PM	#2
CYF Coupon Guru Industry Role: Join Date: Mar 2009 Location: Minneapolis Posts: 10,973	welcome to gfy! You should give CertifiedHosting a try __________________ Webmaster Coupons Coupons and discounts for hosting, domains, SSL Certs, and more! AmeriNOC Coupons \| Certified Hosting Coupons \| Hosting Coupons \| Domain Name Coupons

02-17-2011, 07:02 AM	#11
fris Too lazy to set a custom title Industry Role: Join Date: Aug 2002 Posts: 55,210	cirtrix blows ;) __________________ Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence. WP Stuff

02-16-2011, 10:07 PM	#3
bangedupnet Registered User Industry Role: Join Date: Dec 2010 Posts: 14	I ended up going with certified hosting.

02-16-2011, 10:09 PM	#4
Darkhorse Horsing Around Industry Role: Join Date: Sep 2002 Location: AU Posts: 5,860	Not good at all, lesson learn't I guess;)

02-16-2011, 10:16 PM	#6
bangedupnet Registered User Industry Role: Join Date: Dec 2010 Posts: 14	Cirtex deleted the data and disabled my accounts, so the TGP is gone. It hurts but I was looking to re-design the site, now I have a blank canvas.

02-16-2011, 10:20 PM	#8
nickutis Confirmed User Join Date: Dec 2002 Posts: 719	I feel your pain.. Had similar horror story with them few years ago. Switched and never looked back

02-16-2011, 10:27 PM	#9
PromoterX Confirmed User Industry Role: Join Date: Sep 2010 Posts: 949	Just wait until the Dreamhost guys get here.... THEN it'll get interesting!