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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 03-02-2011, 11:10 AM   #1
biskoppen
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CCBILLs interface, slow as fuck?

Am I the only one experiencing this the last couple of days - especially today
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Old 03-02-2011, 11:11 AM   #2
GT-Omar
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Switch to classic view you should be ok. That's what I did.
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Old 03-02-2011, 11:13 AM   #3
biskoppen
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It actually looks like its that liveperson.net plugin they're using which drags the whole sites performance down.. the thing is, when you include anything on your site using <SCRIPT SRC="http:://www.anyexternalsite"> your site will become just as slow as their site because the script wont execute untill this script has been downloaded from the external server..

I am 100% unable to load CCBILL stats right now - because their script is hanging on this liveperson.net include
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Old 03-02-2011, 11:19 AM   #4
CCBill Paul
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We apologize for the inconvenience. We are aware of an issue with the CCBill admin portal and working hard to resolve it as soon as we can!

note: this is a completely separate system from our affiliate software or billing pages so the issue only affects the admin portal and your ability to run reports.
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Old 03-02-2011, 12:16 PM   #5
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Quote:
Originally Posted by biskoppen View Post
It actually looks like its that liveperson.net plugin they're using which drags the whole sites performance down.. the thing is, when you include anything on your site using <SCRIPT SRC="http:://www.anyexternalsite"> your site will become just as slow as their site because the script wont execute untill this script has been downloaded from the external server..

I am 100% unable to load CCBILL stats right now - because their script is hanging on this liveperson.net include

i don't think it's liveperson, i use it on my stuff and my sites are operating fine

also i chatted using ccbill's liverperson when logged into my ccbill admin to ask them why their site was half working, so i doubt that's the problem
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Old 03-02-2011, 12:18 PM   #6
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I blame your dutch Internets
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Old 03-02-2011, 12:38 PM   #7
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It's always been fucking slow as molasses for me. Don't count on anything changing anytime soon.
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Old 03-02-2011, 12:38 PM   #8
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Quote:
Originally Posted by CCBill Paul View Post
We apologize for the inconvenience. We are aware of an issue with the CCBill admin portal and working hard to resolve it as soon as we can!

note: this is a completely separate system from our affiliate software or billing pages so the issue only affects the admin portal and your ability to run reports.
dome specific info on what's going on would be very appreciated
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Old 03-02-2011, 01:05 PM   #9
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yeah they are very slow at admin interface .
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Old 03-02-2011, 01:06 PM   #10
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We believe the issue has been resolved now. We had a Javascript problem that was causing problems across a lot of non-IE browsers.

Please contact me directly if you are still having any issues with the CCBill admin portal. Thank you and sorry again!
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Old 03-02-2011, 02:09 PM   #11
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Paul: what's the old interface URL?
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Old 03-02-2011, 02:10 PM   #12
czarina
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nevermind, I'm inside now

Last edited by czarina; 03-02-2011 at 02:17 PM..
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