moniker sending out domain expiry "summary" for EVERY domain? - GoFuckYourself.com

rowan · 04-10-2011, 06:14 PM

Is it just me, or are Moniker sending out their expiry summary to each and every domain?

Instead of one summary per week saying that X domains will expire soon, I'm now receiving one PER DOMAIN saying that 1 is about to expire...

So far I've received about 7 notifications today. With 100+ domains this is going to get old pretty quickly.

Glitch or feature?

CYF · 04-10-2011, 07:57 PM

I only get one per week.

rowan · 04-10-2011, 08:00 PM

Quote:

Originally Posted by CYF

I only get one per week.

So did I, until today.

Now instead of 1 per week summarising all domains, it looks like I'm getting one per domain per week "summarising" each domain... it's not a summary if there's 100 of them and they only mention one item each!

kaori · 04-10-2011, 08:23 PM

yup - that just happened to me today too...

rowan · 04-11-2011, 02:11 AM

The summary email subject used to be - Weekly Report of Expiring Domains for <my_main_account_email>

Now each one is - Weekly Report of Expiring Domains for <[email protected]>

I presume they've changed their system and overlooked the fact that with privacy each domain will have a different public address. Or something like that.

HomerSimpson · 04-11-2011, 03:15 AM

I can't login into my moniker account (lost my password)
Try to reset it but looks like that function is not working...
Anyone know how to contact their support ?

Adraco · 04-11-2011, 03:44 AM

Sounds like an imitation of Godaddy's unmeasurable amount of emails to "remind" you to renew your domain. I believe it creates a higher retention and since email is cheap, they probably take a chance to make sure you renew and earn them a new commission.

rowan · 04-11-2011, 03:56 AM

Quote:

Originally Posted by Adraco

Sounds like an imitation of Godaddy's unmeasurable amount of emails to "remind" you to renew your domain. I believe it creates a higher retention and since email is cheap, they probably take a chance to make sure you renew and earn them a new commission.

Nah, I think it's an error. I've been getting the summaries for years, they're pretty much the same today except each one is now addressed to the "public" WHOIS email, rather than my (single) account email. And of course that each "summary" refers to only one domain, rather than my entire portfolio.

The way it is now is useless because you'd need to manually put together EVERY "summary" email in order to get an overview of your domains... which is what a summary is supposed to be, ehhh.

Hopefully someone at moniker can look into fixing this. I'll shoot them a mail if it's not fixed in a day or two.

HomerSimpson · 04-11-2011, 04:15 AM

Quote:

Originally Posted by HomerSimpson

I can't login into my moniker account (lost my password)
Try to reset it but looks like that function is not working...
Anyone know how to contact their support ?

got it fixed....

u-Bob · 04-11-2011, 08:06 AM

noticed the same thing....

after receiving 25 of those in the last 24 hrs, this is officially getting annoying.

jrzeygirl · 04-11-2011, 08:09 AM

Rowan ? You?re absolutely correct.

My apologies to you and everyone else! This was an issue that has been addressed and corrected.

Any questions, feel free to contact me directly

rowan · 04-11-2011, 03:29 PM

Are there messages still queued up? I'm still receiving them, last one was about 6 1/2 hours after your msg.

suesheboy · 04-11-2011, 04:05 PM

Only 1 email per account I have with them here. No clients with any issues either.

04-10-2011, 06:14 PM	#1
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	moniker sending out domain expiry "summary" for EVERY domain? Is it just me, or are Moniker sending out their expiry summary to each and every domain? Instead of one summary per week saying that X domains will expire soon, I'm now receiving one PER DOMAIN saying that 1 is about to expire... So far I've received about 7 notifications today. With 100+ domains this is going to get old pretty quickly. Glitch or feature?

04-10-2011, 07:57 PM	#2
CYF Coupon Guru Industry Role: Join Date: Mar 2009 Location: Minneapolis Posts: 10,973	I only get one per week. __________________ Webmaster Coupons Coupons and discounts for hosting, domains, SSL Certs, and more! AmeriNOC Coupons \| Certified Hosting Coupons \| Hosting Coupons \| Domain Name Coupons

04-11-2011, 03:15 AM	#6
HomerSimpson Too lazy to set a custom title Industry Role: Join Date: Sep 2005 Location: Springfield Posts: 13,826	I can't login into my moniker account (lost my password) Try to reset it but looks like that function is not working... Anyone know how to contact their support ? __________________ Make a bank with Chaturbate - the best selling webcam program Ads that can't be block with AdBlockers !!! /// Best paying popup program (Bitcoin payouts) !!! PHP, MySql, Smarty, CodeIgniter, Laravel, WordPress, NATS... fixing stuff, server migrations & optimizations... My ICQ: 27429884 \| Email:

04-11-2011, 03:44 AM	#7
Adraco Confirmed User Industry Role: Join Date: May 2009 Location: Onboard an airplane around the globe Posts: 3,734	Sounds like an imitation of Godaddy's unmeasurable amount of emails to "remind" you to renew your domain. I believe it creates a higher retention and since email is cheap, they probably take a chance to make sure you renew and earn them a new commission. __________________ ---------------------------------------------------------------------------------- The truth is not affected by the beliefs, or doubts, of the majority.

04-11-2011, 08:09 AM	#11
jrzeygirl Confirmed User Industry Role: Join Date: Jul 2004 Location: Florida Posts: 819	Rowan ? You?re absolutely correct. My apologies to you and everyone else! This was an issue that has been addressed and corrected. Any questions, feel free to contact me directly __________________ ~Bari [email protected] Skype: jrzeygirl

04-10-2011, 08:23 PM	#4
kaori Confirmed User Join Date: Apr 2005 Location: Montreal Posts: 1,569	yup - that just happened to me today too...

04-11-2011, 02:11 AM	#5
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	The summary email subject used to be - Weekly Report of Expiring Domains for <my_main_account_email> Now each one is - Weekly Report of Expiring Domains for <[email protected]> I presume they've changed their system and overlooked the fact that with privacy each domain will have a different public address. Or something like that.

04-11-2011, 08:06 AM	#10
u-Bob there's no $$$ in porn Industry Role: Join Date: Jul 2005 Location: icq: 195./568.-230 (btw: not getting offline msgs) Posts: 33,063	noticed the same thing.... after receiving 25 of those in the last 24 hrs, this is officially getting annoying.

04-11-2011, 03:29 PM	#12
rowan Too lazy to set a custom title Join Date: Mar 2002 Location: Australia Posts: 17,393	Are there messages still queued up? I'm still receiving them, last one was about 6 1/2 hours after your msg.

04-11-2011, 04:05 PM	#13
suesheboy Confirmed User Industry Role: Join Date: Nov 2002 Location: FL - TN/NC Posts: 5,211	Only 1 email per account I have with them here. No clients with any issues either. __________________ Adult Web Site Domain Names For Sale Adult Sex Toy Domain Names For Sale Tantric Delights, Sex Toys Blog, Tantric Sex Toys