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Old 05-22-2011, 11:09 AM   #1
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Amerinoc Support

Does any amerinoc staff use ICQ or MSN?

If so could you please post it here.

I just purchased a plan with them and I always like having the contact info of at least 1 staff member of a service I'm using
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Old 05-22-2011, 11:19 AM   #2
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[email protected] is all you need.
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Old 05-22-2011, 11:20 AM   #3
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Old 05-22-2011, 11:25 AM   #4
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Their email support usually takes less than 5 minutes. I've had things done in under a minute.
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Old 05-22-2011, 11:26 AM   #5
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I prefer chatting on a messenger instead of sending e-mail after email.

Is there anyone that uses amerinoc that could help me out with a couple of things?

Hit me up on ICQ if you can help.

Edit:
Nevermind I didn't know they had a 1 to 1 online chat.
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Old 05-22-2011, 11:26 AM   #6
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Their email support usually takes less than 5 minutes. I've had things done in under a minute.
If thats so I'll send them an email.
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Old 05-22-2011, 11:31 AM   #7
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I prefer chatting on a messenger instead of sending e-mail after email.

Is there anyone that uses amerinoc that could help me out with a couple of things?

Hit me up on ICQ if you can help.
I use amerinoc, but not icq... sorry lol.

What do you need help with though? I could prolly help if it's simple.
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Old 05-22-2011, 11:34 AM   #8
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I use amerinoc, but not icq... sorry lol.

What do you need help with though? I could prolly help if it's simple.
Its nothing complicated, its mainly about transfer, no worries though I'm trying to connect to someone on live support.
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Old 05-22-2011, 11:34 AM   #9
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AmeriNOC support SUCKS! I send an email and they barely give me time to make a cup of coffee and enjoy it before they reply and put me back to work.
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Old 05-22-2011, 11:39 AM   #10
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AmeriNOC support SUCKS! I send an email and they barely give me time to make a cup of coffee and enjoy it before they reply and put me back to work.
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Old 05-22-2011, 11:42 AM   #11
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Email 24.7, shit. I'll be their messenger support though.
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Old 05-22-2011, 11:42 AM   #12
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Their email support usually takes less than 5 minutes. I've had things done in under a minute.
5 mins my ass

Well it is sunday, the day of rest. No rest for me though.
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Old 05-22-2011, 01:20 PM   #13
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Their email support usually takes less than 5 minutes. I've had things done in under a minute.
They are the best!
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Old 05-22-2011, 01:42 PM   #14
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5 mins my ass

Well it is sunday, the day of rest. No rest for me though.
Dropping my 'i like poo' persona for a moment, I'd like to ask you a serious question if I may?

Can I ask what plan you have got with them? Is it the cheapest available, or a more costly plan?

Although it can be argued that it shouldn't matter which plan you have - after all, you are still a customer - I'd be interested to know. I use them myself, but as a 'bigger' user - and for me - email support is almost instant.

However I have heard from others that on the cheaper accounts, support can be lacking.

I have an affiliate account with them, but its not the sort of thing I would personally put in my sig - I would simply ask people I actually know to use it, if I recommend them.

Bottom line is that if I do recommend them to people I actually know, and these people get the cheapest account... I would like to try and discover... Are they likely to get 'less' support that I get?

Hope that makes sense
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Old 05-22-2011, 02:02 PM   #15
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They do rock!
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Old 05-22-2011, 02:08 PM   #16
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5 mins my ass

Well it is sunday, the day of rest. No rest for me though.
I've emailed them at like 2am sunday and got a response under 5 minutes.
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Old 05-22-2011, 02:19 PM   #17
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I've emailed them at like 2am sunday and got a response under 5 minutes.
Same as me, but are you purchasing a dedicated box, or a $4.95 a month virtual?
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Old 05-22-2011, 05:26 PM   #18
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Dropping my 'i like poo' persona for a moment, I'd like to ask you a serious question if I may?

Can I ask what plan you have got with them? Is it the cheapest available, or a more costly plan?

Although it can be argued that it shouldn't matter which plan you have - after all, you are still a customer - I'd be interested to know. I use them myself, but as a 'bigger' user - and for me - email support is almost instant.

However I have heard from others that on the cheaper accounts, support can be lacking.

I have an affiliate account with them, but its not the sort of thing I would personally put in my sig - I would simply ask people I actually know to use it, if I recommend them.

Bottom line is that if I do recommend them to people I actually know, and these people get the cheapest account... I would like to try and discover... Are they likely to get 'less' support that I get?

Hope that makes sense
I'm starting with the VPS Hosting plan, they are actually really fast to reply but I think they should hire some people to work as live support.

I just sent them an email, got one back within a couple of mins, replied and now waiting for an email back. I think they're working on my request and will email me back when complete. I should expect them to be done in 15 mins tops as everyone else says amerinoc are just that good.

Anyway goodnight time for sleep
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Old 05-22-2011, 07:54 PM   #19
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Dropping my 'i like poo' persona for a moment, I'd like to ask you a serious question if I may?

Can I ask what plan you have got with them? Is it the cheapest available, or a more costly plan?

Although it can be argued that it shouldn't matter which plan you have - after all, you are still a customer - I'd be interested to know. I use them myself, but as a 'bigger' user - and for me - email support is almost instant.

However I have heard from others that on the cheaper accounts, support can be lacking.

I have an affiliate account with them, but its not the sort of thing I would personally put in my sig - I would simply ask people I actually know to use it, if I recommend them.

Bottom line is that if I do recommend them to people I actually know, and these people get the cheapest account... I would like to try and discover... Are they likely to get 'less' support that I get?

Hope that makes sense
I have the 9.95 plan with them and I pretty much always get a reply back from support within 5-6 minutes. I have only submitted a support ticket three times though, only one of them was a real problem on their end. The other two were needing a setting changed and a fuck up on my part.
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Old 05-22-2011, 08:29 PM   #20
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Their email support usually takes less than 5 minutes. I've had things done in under a minute.
i was just about to post this same thing
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Old 05-22-2011, 08:35 PM   #21
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AmeriNOC support SUCKS! I send an email and they barely give me time to make a cup of coffee and enjoy it before they reply and put me back to work.


AmeriNOC kicks ass! They are so good, I have them on my SIG


Looking For MAINSTREAM AFFILIATES? We have a 5000+ prospective affiliates on our mailing list--let us FEATURE YOUR PROGRAM for cheap!

50% OFF Your First Month's Hosting Bill - Coupon: AMERINOC$5

ICQ:228809744 - YIM - webmasterlabor - AIM - weblabor2
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Old 05-22-2011, 08:39 PM   #22
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Same as me, but are you purchasing a dedicated box, or a $4.95 a month virtual?
I pay about $15/month. virtual yes.
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Old 05-22-2011, 08:59 PM   #23
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Amerinoc Support ProTip.

If at any point in the support process you request the "Wesson Special" your next support response will contain a pic of some pretty sweet uncut Canadian meat.

You are welcome.
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Old 05-22-2011, 11:23 PM   #24
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congrats to Amerinoc. Support guys are awesome.
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Old 05-22-2011, 11:42 PM   #25
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It doesn't matter if you spend 10K per month or $5 , your support ticket is always handled with importance, We handle a load of many hundreds of tickets per day and it is impossible to hand out icq #'s of our support staff . Our ticket system is very reliable, If you have ANY issues good or bad with service you can send a direct email to the boss's at info@ , we would love to hear it, We are always evolving and love to hear the good and bad to do that.


Just looked in the log, I see you are taken care of!


I see Labret is giving out the secret code for the vip treatment, we will monitor and adjust accordingly
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Old 05-22-2011, 11:47 PM   #26
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Dropping my 'i like poo' persona for a moment, I'd like to ask you a serious question if I may?

Can I ask what plan you have got with them? Is it the cheapest available, or a more costly plan?

Although it can be argued that it shouldn't matter which plan you have - after all, you are still a customer - I'd be interested to know. I use them myself, but as a 'bigger' user - and for me - email support is almost instant.

However I have heard from others that on the cheaper accounts, support can be lacking.

I have an affiliate account with them, but its not the sort of thing I would personally put in my sig - I would simply ask people I actually know to use it, if I recommend them.

Bottom line is that if I do recommend them to people I actually know, and these people get the cheapest account... I would like to try and discover... Are they likely to get 'less' support that I get?

Hope that makes sense

I've got just a $10 plan with them and get excellent support.
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Old 05-23-2011, 02:09 AM   #27
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Thats good to know.

Thanks to all the above replies - it strengthens my confidence in reffering
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Old 05-23-2011, 07:04 AM   #28
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I love amerinoc. I don't use them anymore but when I did I was very happy.
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Old 05-23-2011, 03:01 PM   #29
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Amerinoc Support ProTip.

If at any point in the support process you request the "Wesson Special" your next support response will contain a pic of some pretty sweet uncut Canadian meat.

You are welcome.
The requests are coming in now for the "Wesson Special"
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Old 05-23-2011, 03:22 PM   #30
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The requests are coming in now for the "Wesson Special"
I ordered one today. Nothing happened lol. Which is good... 'cause now I don't feel gay.
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Old 05-23-2011, 06:17 PM   #31
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Bump for AmeriNOC
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Old 05-25-2011, 05:38 AM   #32
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Well I just tried calling them to inquire about dedicated server and reached a voice mail.

Won't cut it for me.

Anyone know of a host with 24/7 real people phone line?

When will I have the ability to start a thread?
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Old 05-25-2011, 06:06 AM   #33
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I love amerinoc. I don't use them anymore but when I did I was very happy.
How long have amerinoc been online for?
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Old 05-25-2011, 06:59 AM   #34
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How long have amerinoc been online for?
A long time. They used to be phatservers.com.
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Old 05-25-2011, 07:02 AM   #35
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Well I just tried calling them to inquire about dedicated server and reached a voice mail.

Won't cut it for me.

Anyone know of a host with 24/7 real people phone line?

When will I have the ability to start a thread?
I've never heard of a host with a 24/7 sales department.
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