Comcast Routing and CCBill - GoFuckYourself.com

Rattlehead · 07-14-2011, 08:57 PM

Hey guys,

If any of you are Comcast customers you may want to see if you can login to your CCBill admin. I am in Houston and we are not able to link through via CCBill affiliate links nor are we able to access the CCBill admin.
It appears that Comcast made some changes to their routing tables and I am timing out to the following:

admin.ccbill.com (ccbill admin)
refer.ccbill.com (all affiliate tracking links)
images.ccbill.com (join page images)

Some loser tier 1 support person had no idea what a tracert was and was supposed to transfer me to a tier 2 but instead through me into a hold queue and I wasn't ever helped.
30 minutes on hold without anything.

I tried to email the support department via they very brief html support page but it wouldn't let me include enough data to make a difference. I wanted to give them tracerts to show them the issue but I guess they don't want to know.

Check it out and see if you are able to hit those urls. Comcast has a lot of paying customers that may not be able to get to your sites via affiliate links.

Jim

DigitalTheory · 07-14-2011, 09:18 PM

All work for me just fine with Comcast out of Sacramento.

The Captain · 07-14-2011, 09:30 PM

Yea I am in Seattle and can't get to any of those either...

Anya · 07-14-2011, 09:33 PM

I can't get to those either, very frustrating! I need to log in, doggone it!

Anya

mynameisjim · 07-14-2011, 09:36 PM

ATT here in Chicago and no admin. Links work though.

OneHungLo · 07-14-2011, 09:36 PM

I'm on Verizon Fios in Boston and I cant get to the admin.ccbill.com but refer.ccbill.com is working for me and join pages are working/ sign ups are coming in

GregE · 07-14-2011, 09:38 PM

Verizon Fios here too and I can't get through either.

CYF · 07-14-2011, 09:43 PM

Quote:

Originally Posted by Rattlehead

Some loser tier 1 support person had no idea what a tracert was

it's called a traceroute

I'm on comcast in Minneapolis and I can hit those sites just fine.

awwhoez · 07-14-2011, 09:45 PM

comcast Louisiana link doesn't work here

Rattlehead · 07-14-2011, 09:46 PM

The command is "tracert" when working from a command prompt.
It's a given that it is a "traceroute" for individuals that know how to run one.

CYF · 07-14-2011, 09:51 PM

Quote:

Originally Posted by Rattlehead

The command is "tracert" when working from a command prompt.
It's a given that it is a "traceroute" for individuals that know how to run one.

Only on Windows is it called "tracert", and that's because windows only supports/supported 8 character command names.

epitome · 07-14-2011, 09:55 PM

I'm using Comcast in South Florida and have no problems logging in.

GregE · 07-14-2011, 10:04 PM

It's working for me now (1:02AM EDST).

icymelon · 07-14-2011, 10:11 PM

I believe there is a way for the host of the site to modify the path or route to the server to get it too work. if comcast doesnt want to fix it. Does it affect the signup page?

MikeSmoke · 07-14-2011, 10:13 PM

I'm on Road Runner in San Diego and can't hit CCBill either.

MikeSmoke · 07-14-2011, 10:25 PM

Of course, as soon as I posted that, it came back up lol

Anya · 07-14-2011, 10:27 PM

Quote:

Originally Posted by GregE

It's working for me now (1:02AM EDST).

Ah yes, it appears to be working here now as well @ 12:27 am, central
Hope it stays that way

Anya

CCBill Paul · 07-15-2011, 06:30 AM

Quote:

Originally Posted by Anya

Ah yes, it appears to be working here now as well @ 12:27 am, central
Hope it stays that way

Anya

Last night one of our upstream providers experienced major networking issues. We quickly switched to another provider but due to the severity of the issues some people may have had trouble reaching us during this time. We apologize for the incovenience and continue to monitor the situation.

JustJ · 07-15-2011, 07:20 AM

I heard there were some major backbone issues do to weather somewhere.. There was a recorded message when you call comcast.

Wizzo · 07-15-2011, 07:27 AM

Its working for me in Cypress, must just be you Woodlands peeps its locking out...

07-14-2011, 08:57 PM	#1
Rattlehead Confirmed User Industry Role: Join Date: Mar 2003 Location: Hades Posts: 744	Comcast Routing and CCBill Hey guys, If any of you are Comcast customers you may want to see if you can login to your CCBill admin. I am in Houston and we are not able to link through via CCBill affiliate links nor are we able to access the CCBill admin. It appears that Comcast made some changes to their routing tables and I am timing out to the following: admin.ccbill.com (ccbill admin) refer.ccbill.com (all affiliate tracking links) images.ccbill.com (join page images) Some loser tier 1 support person had no idea what a tracert was and was supposed to transfer me to a tier 2 but instead through me into a hold queue and I wasn't ever helped. 30 minutes on hold without anything. I tried to email the support department via they very brief html support page but it wouldn't let me include enough data to make a difference. I wanted to give them tracerts to show them the issue but I guess they don't want to know. Check it out and see if you are able to hit those urls. Comcast has a lot of paying customers that may not be able to get to your sites via affiliate links. Jim __________________ Wifey Cash - Official Program For Wifey's World

07-14-2011, 09:30 PM	#3
The Captain Confirmed User Join Date: Sep 2005 Posts: 1,558	Yea I am in Seattle and can't get to any of those either... __________________ ←Make Your Money Go \| Make Your Traffic Go→

07-14-2011, 09:33 PM	#4
Anya Confirmed User Join Date: Jul 2003 Location: Somewhere in the Neiman's shoe department! Posts: 437	I can't get to those either, very frustrating! I need to log in, doggone it! Anya __________________ FoxyAnya.com Solo Girl Hardcore Amateur online since 1999! FoxyCash.com Affiliates: Join FoxyCash and make $$$ off my tail! ----------------- Icq: 230396232

07-14-2011, 09:36 PM	#5
mynameisjim Confirmed User Join Date: Aug 2007 Posts: 2,985	ATT here in Chicago and no admin. Links work though. __________________ jim (at) amateursconvert . com Amateurs Convert

07-14-2011, 09:36 PM	#6
OneHungLo So Fucking Banned Industry Role: Join Date: May 2001 Location: Your mom's front hole Posts: 40,910	I'm on Verizon Fios in Boston and I cant get to the admin.ccbill.com but refer.ccbill.com is working for me and join pages are working/ sign ups are coming in Last edited by OneHungLo; 07-14-2011 at 09:39 PM..

07-14-2011, 09:18 PM	#2
DigitalTheory ^-^ Industry Role: Join Date: Jul 2007 Location: SacTown Posts: 1,055	All work for me just fine with Comcast out of Sacramento.

07-14-2011, 09:38 PM	#7
GregE Confirmed User Industry Role: Join Date: Jul 2004 Location: Philadelphia Posts: 2,705	Verizon Fios here too and I can't get through either. __________________ 50/50 lifetime payout - EXCLUSIVE CONTENT - CCBill CLiCK here for your Bun Beating Dollars.

07-14-2011, 09:45 PM	#9
awwhoez Confirmed User Industry Role: Join Date: Mar 2011 Posts: 212	comcast Louisiana link doesn't work here

07-14-2011, 09:46 PM	#10
Rattlehead Confirmed User Industry Role: Join Date: Mar 2003 Location: Hades Posts: 744	The command is "tracert" when working from a command prompt. It's a given that it is a "traceroute" for individuals that know how to run one. __________________ Wifey Cash - Official Program For Wifey's World

07-14-2011, 09:55 PM	#12
epitome So Fucking Lame Industry Role: Join Date: Jun 2009 Location: St. Petersburg, FL Posts: 12,158	I'm using Comcast in South Florida and have no problems logging in.

07-14-2011, 10:04 PM	#13
GregE Confirmed User Industry Role: Join Date: Jul 2004 Location: Philadelphia Posts: 2,705	It's working for me now (1:02AM EDST). __________________ 50/50 lifetime payout - EXCLUSIVE CONTENT - CCBill CLiCK here for your Bun Beating Dollars.

07-14-2011, 10:11 PM	#14
icymelon Confirmed User Industry Role: Join Date: Dec 2007 Location: Las Vegas Posts: 3,220	I believe there is a way for the host of the site to modify the path or route to the server to get it too work. if comcast doesnt want to fix it. Does it affect the signup page? __________________ Network Of Adult Blogs With Hardlink Rentals Available

07-14-2011, 10:13 PM	#15
MikeSmoke Confirmed User Join Date: Nov 2002 Location: SoCal Posts: 3,233	I'm on Road Runner in San Diego and can't hit CCBill either. __________________ icq: 541-739-92

07-14-2011, 10:25 PM	#16
MikeSmoke Confirmed User Join Date: Nov 2002 Location: SoCal Posts: 3,233	Of course, as soon as I posted that, it came back up lol __________________ icq: 541-739-92

07-15-2011, 07:20 AM	#19
JustJ Confirmed User Industry Role: Join Date: May 2011 Posts: 280	I heard there were some major backbone issues do to weather somewhere.. There was a recorded message when you call comcast. __________________ SMS BILLING / PHONE BILLING / EU DIRECT DEBIT Get Paid For UK Giveaway Entries! START MAKING MORE MONEY TODAY! SKYPE: JUSTJSMS - ICQ: 152263851 - YMSG: JUSTJSMS - EMAIL: jason at p2e dot com

07-15-2011, 07:27 AM	#20
Wizzo 2011 GFY Hall of Fame! Industry Role: Join Date: Nov 2000 Location: Back in Texas! Posts: 15,226	Its working for me in Cypress, must just be you Woodlands peeps its locking out... __________________ Looking for Opportunity!