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Old 11-30-2011, 05:29 PM   #1
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CCBill Click Reporting Explained?

I haven't promoted too many CCBill programs in the past, but have started developing a few tube sites and would like to know if someone is willing to explain their Click Reporting area. I also have an email into support.

Each program seems to have different click reporting methods. Such as:
* raw clicks with Raw, timeframe: 1hour(s)
* Raw Clicks, Unique Clicks - IP/Browser or Cookie with Raw, Unique: IP/Browser or Cookie timeframe: 1 hour(s)
* Raw Clicks, Unique Clicks - Cookie with Raw, Unique: Cookie timeframe: 24 hour(s)

I'm sure there are many more variations. If you look under the "help" section in CCBill admin, it doesn't even have click reporting as an option to be explained.

Thank you.
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Old 11-30-2011, 06:04 PM   #2
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I guess I should be a little clearer. I obviously understand what raw clicks, unique clicks, and cookies are. What I'm not quite sure of is how what I've listed above relates to the program.

For instance, FTV Cash has their click reporting set at:
- Raw clicks - Raw, timeframe: 1hour(s)

Does this mean that they only track raw clicks and not unique clicks, with a cookie time of 1 hour?

The programs with click reporting set at:
- Raw Clicks, Unique Clicks - Cookie with Raw, Unique: Cookie timeframe: 24 hour(s)

Does this mean they track raw and unique clicks, with a cookie time of 24 hours?
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Old 11-30-2011, 06:07 PM   #3
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That's easy.

ASS.
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Old 11-30-2011, 06:50 PM   #4
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I'm also curious about this as well. bummmp
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Old 11-30-2011, 07:29 PM   #5
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I wouldn't even worry about it, I mean accurate and real time stats are so 90's as long as ccbill pays every week, pesky trivial things like form hits, raw clicks, form submissions, really are over rated and not very useful.

As long as your weekly payout looks on the surface to be somewhere in the neighborhood of what the algorythm says you should be making, just go with it, and not sweat the details.

remember more traffic = more clicks to join page.....more clicks to join page means more form submissions....more form submissions = plenty more sales....more sales = plenty more on your payout...

see you just focus on getting clicks to the form....let "them" worry about everything else stats included
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Old 11-30-2011, 07:47 PM   #6
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Originally Posted by SwirlsGirl View Post
I wouldn't even worry about it, I mean accurate and real time stats are so 90's as long as ccbill pays every week, pesky trivial things like form hits, raw clicks, form submissions, really are over rated and not very useful.

As long as your weekly payout looks on the surface to be somewhere in the neighborhood of what the algorythm says you should be making, just go with it, and not sweat the details.

remember more traffic = more clicks to join page.....more clicks to join page means more form submissions....more form submissions = plenty more sales....more sales = plenty more on your payout...

see you just focus on getting clicks to the form....let "them" worry about everything else stats included
Ok
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Old 12-01-2011, 01:41 AM   #7
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No one?
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Old 12-01-2011, 02:28 AM   #8
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Originally Posted by swirlsgirl View Post
i wouldn't even worry about it, i mean accurate and real time stats are so 90's as long as ccbill pays every week, pesky trivial things like form hits, raw clicks, form submissions, really are over rated and not very useful.

As long as your weekly payout looks on the surface to be somewhere in the neighborhood of what the algorythm says you should be making, just go with it, and not sweat the details.

Remember more traffic = more clicks to join page.....more clicks to join page means more form submissions....more form submissions = plenty more sales....more sales = plenty more on your payout...

See you just focus on getting clicks to the form....let "them" worry about everything else stats included
+1 ......
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Old 12-01-2011, 07:21 AM   #9
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It'll drive you insane if you start analysing the reports on cbill, they simply aren't accurate/good enough. Just the other day I was told that 'online check' payments when declined are not tracked properly so form hits to sales to declines don't add up correctly, why, who knows! that's one of many inconsistencies, just make sure your payments balance!
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Old 12-01-2011, 08:05 AM   #10
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Originally Posted by sojproductions View Post
It'll drive you insane if you start analysing the reports on cbill, they simply aren't accurate/good enough. Just the other day I was told that 'online check' payments when declined are not tracked properly so form hits to sales to declines don't add up correctly, why, who knows! that's one of many inconsistencies, just make sure your payments balance!
While I agree that I should be concerned with pumping traffic to sponsors and keeping my balance in check, what I'm most concerned about is each programs tracking methods. From what I posted above from my CCBill admin, it appears that FTVCash has a 1 hour cookie. Is that an accurate assumption on my part? Do they track via other methods, if so, which? Must I email every program owner to find out their individual methods, and are they telling the truth, if I get a response, even though the CCBill admin may state different? These are all the questions I would like answered. A detailed documentation on click reporting from CCBill would make this possible. I'm hoping that either via my email or this thread, such documentation is made available.
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Old 12-01-2011, 10:12 AM   #11
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Bump for a CCBill reply, here or an actual response to my email.
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Old 12-01-2011, 10:24 AM   #12
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Bump for a CCBill reply, here or an actual response to my email.
Hello Failed,

We have tried to reach you via icq this morning, and have yet to hear back. In regards to the email you sent to support, can you please forward me the email you had sent so I can look into the matter?
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Old 12-01-2011, 12:39 PM   #13
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Hello Failed,

We have tried to reach you via icq this morning, and have yet to hear back. In regards to the email you sent to support, can you please forward me the email you had sent so I can look into the matter?
My ICQ is no more. I will forward you the email. But, I saw another curious about this same topic, perhaps a post with some information would be a good idea. Thanks for responding, James!
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Old 12-05-2011, 07:28 AM   #14
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Originally Posted by CCBILL_James View Post
Hello Failed,

We have tried to reach you via icq this morning, and have yet to hear back. In regards to the email you sent to support, can you please forward me the email you had sent so I can look into the matter?
I sent you an email a few days ago, but have yet to hear back. I included my GFY handle in the subject line.

This is the second email that's gone unanswered when trying to get these questions answered from CCBill. Can you just post exactly what the different statements in the click reporting area mean? Or provide a link to documentation that does?
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Old 12-05-2011, 09:44 AM   #15
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My Original Email:
Quote:
Hello,

I was wondering if you could explain to me the following:

Click Reporting
* What does it mean when it only says raw clicks?
* What does it mean when it says Raw, timeframe: 1hour(s)?
* What does it mean when it says Raw Clicks, Unique Clicks - IP/Browser or Cookie?
* What does it mean when it says Raw, Unique: IP/Browser or Cookie timeframe: 1 hour(s)?
* What does it mean when it says Raw Clicks, Unique Clicks - Cookie?
* What does it mean when it says Raw, Unique: Cookie timeframe: 24 hour(s)?

* Basically, I would like an explanation on all the possible click reporting options. I tried help and searching through help, but could not find details on what I have listed above. I'm sure there are more variations of the above as well. Can you please explain or direct me to documentation that explains these things.

Thank you


The Reply I Receive 5 days later:
Quote:
Dear Customer,

We are in receipt of your inquiry and we thank you for contacting CCBill.

Based on the information provided our records indicate you do not have an active subscription with CCBill.

If you believe this to be in error, please reply to this message with additional information or contact a CCBill Consumer Support Representative at one of the telephone numbers listed below.

The information we need is:

- The subscription ID number

- Your last name and ZIP code

- Your user name for the Web site

- The e-mail address you provided when the subscription began

- The name of the Web site you are subscribed to

Please include all (or as much) of the above information as possible when responding to this e-mail.

We look forward to assisting you and welcoming you back to CCBill.com!

Thank you.
WTF?
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Old 12-05-2011, 04:48 PM   #16
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My Original Email:




The Reply I Receive 5 days later:


WTF?
Hello Failed,

I have replied to the email you have sent me, and I believe you may have sent your original email to our Consumer Support Department which handles consumer inquires. Our Client Support staff is available 24/7 via live chat, phone, and email [email protected]
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Old 12-05-2011, 04:54 PM   #17
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Originally Posted by CCBILL_James View Post
Hello Failed,

I have replied to the email you have sent me, and I believe you may have sent your original email to our Consumer Support Department which handles consumer inquires. Our Client Support staff is available 24/7 via live chat, phone, and email [email protected]
Good to know, thank you! I will go check my mail. It was still a good laugh this morning to see that response though At least I know I don't have any recurring subscriptions to worry about!
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Old 12-05-2011, 06:29 PM   #18
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here is a video that explains it: http://www.ccbill.com/admin-demos/af...k-tracking.php
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