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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
Join Date: May 2003
Location: Texas
Posts: 4,429
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Immediate Online Chat Support for Issues...
Immediate Online Chat Support for Issues...
I see more and more companies offering this...Like say Hostgator... What are some other companies you've seen offering this service? It does not have to be anything internet or adult/xxx related... I am just curious... Who else have you seen? |
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#2 |
Just Doing My Own Thing
Industry Role:
Join Date: Jan 2011
Location: London, Spain, New Zealand, GFY - Not Croydon...
Posts: 25,038
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In my experience the people you speak to are so useless its not worth the effort.
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#3 |
Confirmed User
Join Date: May 2003
Location: Texas
Posts: 4,429
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Really? Can you name the companies you used/had issues with??? -- And by Speak...I assume you mean "CHAT" ??
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#4 |
Icq: 14420613
Industry Role:
Join Date: Mar 2001
Location: chicago
Posts: 15,432
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the live chat is useless 50% of the time
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Need WebHosting ? Email me for some great deals [email protected] |
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#5 | |
Just Doing My Own Thing
Industry Role:
Join Date: Jan 2011
Location: London, Spain, New Zealand, GFY - Not Croydon...
Posts: 25,038
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Quote:
Yesterday I was 'chatting' with someone on Sky support. I thought it was a bot at one point - Totally useless. They are like the Indian call center guys - If the answer to your issue does not pop up on the computer in front of them their heads implode. |
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#6 |
Too lazy to set a custom title
Industry Role:
Join Date: Sep 2005
Location: Springfield
Posts: 13,826
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the best support is by tickets if they can get answered/resolved in 5-10minutes time frame
next on my list is live chat support and last is phone tickets are really the best since they leave trace what went wrong and when, how did they solve it and when... etc... so it's easy to trace later...
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#7 |
Yellowplum / 247mg
Industry Role:
Join Date: Feb 2008
Location: Nicosia, CY
Posts: 2,161
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We provide live support over Skype, Google Talk and phone support in working hours
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247mg.com - Indian Affiliate Program - Over 50+ Sites To Promote - Monetize Your INDIAN Traffic Today! |
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