moniker - any chance of support? - GoFuckYourself.com

Jel · 05-30-2012, 12:39 AM

Day 2 now of wondering why I've been billed twice for the same domain renewals, any chance one of your staff can get their thumb out their ass and answer my emails?

suesheboy · 05-30-2012, 04:52 AM

Call them.

Jel · 05-30-2012, 05:54 AM

yanks can't understand my accent

While I'm here though, and on the off chance they might reply, why is domain privacy renewed a week or 2 before the domains are? I assume so that you can make easy $$$ by renewing privacy on domains unchecked for auto-renew, and set to drop, but was just wondering.

2intense · 05-30-2012, 07:26 AM

always i get response in about 2-3 hours

suesheboy · 05-30-2012, 07:50 AM

Quote:

Originally Posted by Jel

yanks can't understand my accent

What the hell does baseball players or dentists have to do with this?

J/K Talk slowly and clearly and you should be fine.

u-Bob · 05-30-2012, 08:00 AM

they don't monitor the boards anymore..

signupdamnit · 05-30-2012, 08:19 AM

I think I saw AmeliaG from SpookyCash had the same issue recently. You might want to see if she ever got it resolved and if so how.

CYF · 05-30-2012, 04:15 PM

Bari no longer works at Moniker, and no one from Moniker monitors this board anymore.

Best bet is to email them.

Barefootsies · 05-30-2012, 07:45 PM

Last few ticket submissions seemed to take roughly 2 days to get a reply/resolution.

CYF · 05-30-2012, 09:44 PM

Quote:

Originally Posted by Barefootsies

Last few ticket submissions seemed to take roughly 2 days to get a reply/resolution.

yeah, support has sadly been going downhill for quite a while it seems. Really used to like moniker but I prefer other registrars now.

Jel · 05-31-2012, 02:10 AM

3 days of no reply to my emails, fun and games on the phone it is then. Sheesh.

Jel · 05-31-2012, 02:16 AM

wtf...

Phone

Toll-free in the U.S. and Canada: 1-800-688-6311
Outside the U.S. and Canada: 1-954-861-3500

So I dial 1-954-861-3500 and get through to the blind and deaf directory enquiries in Scotland whose number is 195 o_0

CurrentlySober · 05-31-2012, 03:00 AM

Quote:

Originally Posted by Jel

wtf...

Phone

Toll-free in the U.S. and Canada: 1-800-688-6311
Outside the U.S. and Canada: 1-954-861-3500

So I dial 1-954-861-3500 and get through to the blind and deaf directory enquiries in Scotland whose number is 195 o_0

Try 001-954-861-3500

Jel · 05-31-2012, 03:18 AM

cheers mate. They're shut lol, fucking hell, fml...

05-30-2012, 12:39 AM	#1
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	moniker - any chance of support? Day 2 now of wondering why I've been billed twice for the same domain renewals, any chance one of your staff can get their thumb out their ass and answer my emails?

05-30-2012, 04:52 AM	#2
suesheboy Confirmed User Industry Role: Join Date: Nov 2002 Location: FL - TN/NC Posts: 5,211	Call them. __________________ Adult Web Site Domain Names For Sale Adult Sex Toy Domain Names For Sale Tantric Delights, Sex Toys Blog, Tantric Sex Toys

05-30-2012, 07:26 AM	#4
2intense Too lazy to set a custom title Industry Role: Join Date: Dec 2009 Location: Google Posts: 12,442	always i get response in about 2-3 hours __________________ Most Affordable Firewall & Malware Protection for Linux Servers

05-30-2012, 04:15 PM	#8
CYF Coupon Guru Industry Role: Join Date: Mar 2009 Location: Minneapolis Posts: 10,973	Bari no longer works at Moniker, and no one from Moniker monitors this board anymore. Best bet is to email them. __________________ Webmaster Coupons Coupons and discounts for hosting, domains, SSL Certs, and more! AmeriNOC Coupons \| Certified Hosting Coupons \| Hosting Coupons \| Domain Name Coupons

05-30-2012, 07:45 PM	#9
Barefootsies Choice is an Illusion Industry Role: Join Date: Feb 2005 Location: Land of Obama Posts: 42,635	Last few ticket submissions seemed to take roughly 2 days to get a reply/resolution. __________________ Should You Email Your Members? Link1 \| Link2 \| Link3 Enough Said. "Would you rather live like a king for a year or like a prince forever?"

05-30-2012, 05:54 AM	#3
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	yanks can't understand my accent While I'm here though, and on the off chance they might reply, why is domain privacy renewed a week or 2 before the domains are? I assume so that you can make easy $$$ by renewing privacy on domains unchecked for auto-renew, and set to drop, but was just wondering.

05-30-2012, 08:00 AM	#6
u-Bob there's no $$$ in porn Industry Role: Join Date: Jul 2005 Location: icq: 195./568.-230 (btw: not getting offline msgs) Posts: 33,063	they don't monitor the boards anymore..

05-30-2012, 08:19 AM	#7
signupdamnit Confirmed User Industry Role: Join Date: Aug 2007 Posts: 6,697	I think I saw AmeliaG from SpookyCash had the same issue recently. You might want to see if she ever got it resolved and if so how.

05-31-2012, 02:10 AM	#11
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	3 days of no reply to my emails, fun and games on the phone it is then. Sheesh.

05-31-2012, 02:16 AM	#12
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	wtf... Phone Toll-free in the U.S. and Canada: 1-800-688-6311 Outside the U.S. and Canada: 1-954-861-3500 So I dial 1-954-861-3500 and get through to the blind and deaf directory enquiries in Scotland whose number is 195 o_0

05-31-2012, 03:18 AM	#14
Jel Confirmed User Industry Role: Join Date: Feb 2007 Posts: 6,904	cheers mate. They're shut lol, fucking hell, fml...