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Old 06-18-2012, 07:12 AM   #1
EukerVoorn
So Fucking Banned
 
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Location: Les Alpes, France
Posts: 1,423
Fun with SOFORT

Read about SOFORT in here last year, about how fantastic they were.

So went to the site and applied for an account. Got a feedback that they would inform me when my account was approved by them. Heard nothing, logged in one week later, status of account was "pending". Then got an e-mail that the VAT number I supplied them with wasn't correct. Strange, it's the VAT number I've been using for decades and gets accepted by everybody else.
After that never heard from them again. Then in Feb they started to send me reminders. They want me to pay them for the account I have with them. Small amounts, but annoying as hell. I thought I was going to take extra money with them, and that they would take their commission off.

Today they wrote they are going to take legal actions against me for the huge amount of 113 euros.

SOFORT please go fuck yourself, first give me back the bike you stole from our family in 40-45. Why is it that once working in the porn biz was really fun, being creative, hanging out with porn whores and making good money, but now at least 50% of my time I have to deal with fuckups of "financial institutes" like yourselves, pirates, and all that other crap?

---------------------------

Hamburg, 18.06.2012 / IKEU
Az.: PI1210459


Telefon: 040 / 4 50 65 - 745
Mo.-Do. 8 - 19 Uhr; Fr. 8 - 18 Uhr


Telefax: 040/571441163
E-Mail: [email protected]
Internet: www.serviceportal.ksp.de


Forderungsangelegenheit der Payment Network AG
zur Kundennummer: 2050008


Sehr geehrte Damen und Herren,


wir zeigen an, dass uns die Payment Network AG mit der Wahrnehmung ihrer Interessen beauftragt hat.


Unsere Mandantin teilte uns mit, dass Sie ihr aus dem zugrunde liegenden Vertragsverhältnis einen Betrag in Höhe von EUR 59,14 schulden.


Aus diesem Grund sind wir mit der Geltendmachung der nachstehend aufgeführten Forderung beauftragt worden.


Die Gesamtforderung schlüsselt sich wie folgt auf:


Hauptforderung EUR 59,14
Verzugszinsen EUR 0,82
vorgerichtl. Kosten EUR 15,00
Gebühr* in Höhe von EUR 32,50
Auslagenpauschale EUR 6,50
-----------------------
Gesamtbetrag EUR 113,96
=============


Wir fordern Sie daher auf, den aufgeführten Gesamtbetrag bis zum


25.06.2012


ausschließlich auf unser unten angegebenes Konto zu zahlen.


Sollten wir keinen umgehenden Ausgleich des Gesamtbetrages feststellen können, werden wir unserer Mandantin empfehlen, weitere Maßnahmen gegen Sie zu ergreifen und die Forderungen ggf. auf gerichtlichem Wege geltend zu machen.


Haben Sie noch Fragen, Informationen oder Wünsche? Besuchen Sie uns im Internet unter www.serviceportal.ksp.de oder rufen Sie uns an unter 040 / 4 50 65 - 745.



Mit freundlichen Grüßen


KSP
Rechtsanwälte



* Verzugsschadensersatz: Gemäß §§ 2, 13 f. RVG i.V.m. Nr. 2300, 7002 VV zum RVG


Dieses Schreiben ist maschinell erstellt und ohne Unterschrift gültig.




KSP Kanzlei Dr. Seegers
Dr. Frankenheim Rechtsanwaltsgesellschaft mbH
Kaiser-Wilhelm-Straße 40
20355 Hamburg


Amtsgericht Hamburg HRB 110678


Tel.: 040 / 4 50 65 - 745


Bankverbindung: Haspa Hamburg, BLZ 20050550, Konto 1280395003
Bankverbindung international: IBAN DE80200505501280395003, BIC-Code HASPDEHHXXX
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Old 06-18-2012, 08:03 AM   #2
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You know, you would have avoided all those problems if you would have signed up with us for your alternative billing solutions.
Just hit me up, I can set you with any alternative billing solution -including European Direct Pay- that you need and the process will be totally painless.
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Old 06-18-2012, 08:38 AM   #3
EukerVoorn
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I need that direct banking payments that can't be charged back, like iDeal, Sofort, etc can you provide with that?
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Old 06-18-2012, 08:42 AM   #4
Roald
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And what did they say when you informed them about this?
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Old 06-18-2012, 09:02 AM   #5
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Honestly i dont see point of such services since their services is limited to certain banks only.If entire country would be supported then that would be good.If i would have a paysite, then i would simply open bank account in every EU country where people buy memberships,paying maintenance for those accounts would still be much cheaper then using service like sofort.
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Old 06-18-2012, 09:16 AM   #6
EukerVoorn
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Opening accounts yourself in all countries means having to fly to the UK, Holland, Belgium, France, Germany, Austria, Australia.
I am processing these payments through a German biller now already but the customer interface isn't fantastic and they're expensive. Would be nice to do this with a company that know's what they're doing and have their shit sorted out. If they aren't able to verify a valid VAT number they're wankers.
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Old 06-18-2012, 09:24 AM   #7
EukerVoorn
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Location: Les Alpes, France
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Quote:
Originally Posted by Roald View Post
And what did they say when you informed them about this?
Replied to a mail or two asking them to revalidate my VAT nr and activate my account and never got a reply.
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Old 06-18-2012, 09:34 AM   #8
DamianJ
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Quote:
Originally Posted by EukerVoorn View Post
Replied to a mail or two asking them to revalidate my VAT nr and activate my account and never got a reply.
Sounds brilliant, bro!
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Old 06-18-2012, 11:27 AM   #9
EukerVoorn
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Location: Les Alpes, France
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Just heard that SOFORT is happily processing for Filelockers.

http://premium-keys.de/

I hope they die of cancer.
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Old 06-18-2012, 11:42 AM   #10
Klen
 
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Quote:
Originally Posted by EukerVoorn View Post
Opening accounts yourself in all countries means having to fly to the UK, Holland, Belgium, France, Germany, Austria, Australia.
I am processing these payments through a German biller now already but the customer interface isn't fantastic and they're expensive. Would be nice to do this with a company that know's what they're doing and have their shit sorted out. If they aren't able to verify a valid VAT number they're wankers.
All those countries are in walkable distance except AU,i dont see why you would fly there
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Old 06-18-2012, 01:11 PM   #11
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Quote:
Originally Posted by EukerVoorn View Post
I need that direct banking payments that can't be charged back, like iDeal, Sofort, etc can you provide with that?

I can not provide with that. However, our system does phone verification (automated process). This has lower the chargebacks to less than 1%

Also, our system do not require any of the usual ID verification for European DirectPay which is very much appreciated from the customers that uses our system.
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