GAWD DANGIT Pissed at rackengine - GoFuckYourself.com

Va2k · 11-28-2012, 03:37 PM

YEA I was pissed at these guys was going to make a big post here and whine like a little bitch, but just before I pressed the submit button I get a call from the owner/prez himself and he was a little angry at what was going on. long story short I SHOULD OF READ something before submitting to it and agreeing to it, THANK GOD he called when he did or I would of looked so much worse on this board! LOL Had to vent,

Thanks rackengine for everything, you all are great with customer support and in public which know one knows why, I would love to say I BE SORRY FOR BEING A DICK!

epitome · 11-28-2012, 03:50 PM

Is that the company that gave away like 2,000 free hosting account to GFY members?

Va2k · 11-28-2012, 06:12 PM

Quote:

Originally Posted by epitome

Is that the company that gave away like 2,000 free hosting account to GFY members?

YES they rock... 100% FER Real..

hostcentrex · 12-02-2012, 08:47 AM

Things happen, and we aren't always sure as to what we are agreeing too. I mean crap, I have a habit of expecting T&Cs all the time without reading them!

Still RackEngine is not in business to take people's hard earned money with out reason. I run an honest company, and provide good service. So I called the customer and resolved the matter before it became more confusing to all of us.

Payment processing can be tricky sometimes as everyone knows. All we asked for is that the customer gave us the chance to help him, and he did. I hope that we have kept up our end of the deal and did the honorable thing with the best interests of our customers in mind.

Thank you to everyone that has kept an open mind to our company, and we look forward to servicing your needs in the future.

The RackEngine Management Team!

11-28-2012, 03:37 PM	#1
Va2k I’m still alive barley. Industry Role: Join Date: Oct 2001 Location: Va Posts: 10,060	GAWD DANGIT Pissed at rackengine YEA I was pissed at these guys was going to make a big post here and whine like a little bitch, but just before I pressed the submit button I get a call from the owner/prez himself and he was a little angry at what was going on. long story short I SHOULD OF READ something before submitting to it and agreeing to it, THANK GOD he called when he did or I would of looked so much worse on this board! LOL Had to vent, Thanks rackengine for everything, you all are great with customer support and in public which know one knows why, I would love to say I BE SORRY FOR BEING A DICK! __________________

12-02-2012, 08:47 AM	#4
hostcentrex Confirmed User Industry Role: Join Date: Aug 2005 Posts: 482	Things happen, and we aren't always sure as to what we are agreeing too. I mean crap, I have a habit of expecting T&Cs all the time without reading them! Still RackEngine is not in business to take people's hard earned money with out reason. I run an honest company, and provide good service. So I called the customer and resolved the matter before it became more confusing to all of us. Payment processing can be tricky sometimes as everyone knows. All we asked for is that the customer gave us the chance to help him, and he did. I hope that we have kept up our end of the deal and did the honorable thing with the best interests of our customers in mind. Thank you to everyone that has kept an open mind to our company, and we look forward to servicing your needs in the future. The RackEngine Management Team! __________________ RackEngine LTD -- www.rackengine.com [email protected] Colocation Starting at just $79.00/monthly with your first 2 months free! ICQ: 612250276

11-28-2012, 03:50 PM	#2
epitome So Fucking Lame Industry Role: Join Date: Jun 2009 Location: St. Petersburg, FL Posts: 12,158	Is that the company that gave away like 2,000 free hosting account to GFY members?