Amerinoc -- What are their average ticket times? - GoFuckYourself.com

XSAXS · 01-07-2013, 02:00 AM

I'm thinking about consolidating a couple of my low traffic servers onto a single Amerinoc box. But I'm addicted to NationalNet's amazing 2-5 minute ticket times.

I see everyone around here raving about Amerinoc, so I'm considering giving them a try for my old/legacy sites -- especially at $150/month.

So... what are your average ticket times with Amerinoc?

CurrentlySober · 01-07-2013, 02:07 AM

Ben with Phat / Americnoc or YEARS...

I have never sent a ticket... Just emailed them on support...

Have always had an anser back within MOMENTS....

FWIW, here is my UNHIDDEN ref link - www.amerinoc.com/145.html

Try them - You WONT be disappointed.... I have NEVER been disappointed...

adultflash · 01-07-2013, 02:42 AM

Average 10-15 minutes . Big thanks for great support Chris Eastman and others guys !

Jakke PNG · 01-07-2013, 02:50 AM

Quick enough for my needs.

Captain Kawaii · 01-07-2013, 03:05 AM

We just signed up with them end of December. Started out great. Now waiting for 2 days for ticket answer...Real simple request. Just need password sent or reset...

Don Imus · 01-07-2013, 03:11 AM

Always been quick for me.

AllAboutCams · 01-07-2013, 03:46 AM

Always quick for me

Adraco · 01-07-2013, 03:55 AM

I am amazed at their quick and efficient service. I consolidated there a few years ago and have never had a single reason to ever look back. Considering I used to run a large IT department back then, Chris, Keith and Mike (alphabetical order, not ranking) are so over, above and beyound me it's not even funny.

These guys are excellent techs and I get the best possible support from them each and every time. I couldn't have done it any better myself.

brassmonkey · 01-07-2013, 09:07 AM

Quote:

Originally Posted by Captain Kawaii

We just signed up with them end of December. Started out great. Now waiting for 2 days for ticket answer...Real simple request. Just need password sent or reset...

CyberHustler · 01-07-2013, 09:15 AM

Think I only waited over an hour once... been with them for years. They rock, like this:

Viper2K1 · 01-07-2013, 09:53 AM

I'd say about 30 minutes on average, but I set my tickets usually as "low" urgency

overall pretty good i'd say.

Only downside (for me) is that you don't get root access to your server if you want it managed by them. I can understand why, but it's somewhat inconvenient having to go through the support ticket system to get something done that would take 5 seconds if I could do it myself.

Lace · 01-07-2013, 10:01 AM

I'm curious as to why some people claim to be waiting for days. I have been with them for 5+ years and have never waited more than an hour...and that was on Christmas! Usually I get a response with 10-15 minutes at MOST.

wehateporn · 01-07-2013, 10:03 AM

Forget about ticket times, get a host with Live Support, that's what I use with Hostgator

Markul · 01-07-2013, 10:05 AM

Quote:

Originally Posted by wehateporn

Forget about ticket times, get a host with Live Support, that's what I use with Hostgator

Hostgator.. really?

wehateporn · 01-07-2013, 10:06 AM

Quote:

Originally Posted by Markul

Hostgator.. really?

Yep, love them, no affiliate link either

Markul · 01-07-2013, 10:25 AM

Quote:

Originally Posted by wehateporn

Yep, love them, no affiliate link either

Well I'm happy you like them

shake · 01-07-2013, 10:29 AM

Always quick here, maybe bump the ticket to make sure it didn't get missed somehow.

wehateporn · 01-07-2013, 10:33 AM

Quote:

Originally Posted by Markul

Well I'm happy you like them

In particular it's the so-called 'Unlimited' $15 per month shared accounts which work extremely well. Their VPS is good, but not outstanding, however their support it top notch.

I used to be with another host who would leave you waiting 24 hours for a response, not good when your site is down.

XSAXS · 01-07-2013, 11:37 AM

Alright folks. Thanks for the feedback. Will probably give Amerinoc a shot.

rastan · 01-07-2013, 12:12 PM

Yup, very good indeed. Huge +1s to chris, mike and the guys there

RandyD · 01-07-2013, 04:15 PM

Really depends what time you send the ticket. Usually it's within minutes but you try looking for support at 10AM Sunday GMT - you could be in a for a long haul

CYF · 01-07-2013, 05:36 PM

I was with them for a year, sent a few tickets. My response time varied from maybe 45 seconds to about 7-8 minutes. Never had to wait longer than 10 minutes for a first response.

Jim_Gunn · 01-07-2013, 11:37 PM

I've had a dedicated server on Phatservers/AmeriNOC for years. They used to have super fast response times to support tickets- seriously within minutes. But I emailed them a simple support request a few weeks ago and never heard back from them at all.

bean-aid · 01-07-2013, 11:48 PM

Ive been with a few hosts, way3 is taking care of me. It is like comparing mercedes to a kia. Just make sure you know who is behind you. Your sites are your livelyhood, at least mine are.

mamaliga · 01-08-2013, 12:38 AM

Couple of minutes less than an hour here
zach,keith are the rest of gang are awesome

Captain Kawaii · 01-08-2013, 01:25 AM

Quote:

Originally Posted by Lace

I'm curious as to why some people claim to be waiting for days. I have been with them for 5+ years and have never waited more than an hour...and that was on Christmas! Usually I get a response with 10-15 minutes at MOST.

Luck of the draw I guess. They resent panel info this morning. Now does not work. I am a bit worried about staying with them cause our needs are simple, we have managed server, and the delay is just weird. You can take your "claim" shit and shove it sideways.

01-07-2013, 02:00 AM	#1
XSAXS Confirmed User Industry Role: Join Date: Nov 2004 Location: Las Vegas Posts: 651	Amerinoc -- What are their average ticket times? I'm thinking about consolidating a couple of my low traffic servers onto a single Amerinoc box. But I'm addicted to NationalNet's amazing 2-5 minute ticket times. I see everyone around here raving about Amerinoc, so I'm considering giving them a try for my old/legacy sites -- especially at $150/month. So... what are your average ticket times with Amerinoc?

01-07-2013, 02:07 AM	#2
CurrentlySober Too lazy to wipe my ass Industry Role: Join Date: Aug 2002 Location: A Public Bathroom Posts: 38,513	Ben with Phat / Americnoc or YEARS... I have never sent a ticket... Just emailed them on support... Have always had an anser back within MOMENTS.... FWIW, here is my UNHIDDEN ref link - www.amerinoc.com/145.html Try them - You WONT be disappointed.... I have NEVER been disappointed... __________________ My AI Handywork... My Dream Gal... XXX 👁️ 👍️ 💩

01-07-2013, 02:50 AM	#4
Jakke PNG ex-TeenGodFather Industry Role: Join Date: Nov 2001 Location: Suomi Finland Perkele Posts: 20,306	Quick enough for my needs. __________________ ..and I'm off.

01-07-2013, 03:46 AM	#7
AllAboutCams Femcams.com Industry Role: Join Date: Jul 2011 Location: bjcam.com Posts: 12,220	Always quick for me __________________ Binance - Blockchain and Crypto Asset Exchange Chaturbate make money in cams

01-07-2013, 03:55 AM	#8
Adraco Confirmed User Industry Role: Join Date: May 2009 Location: Onboard an airplane around the globe Posts: 3,733	I am amazed at their quick and efficient service. I consolidated there a few years ago and have never had a single reason to ever look back. Considering I used to run a large IT department back then, Chris, Keith and Mike (alphabetical order, not ranking) are so over, above and beyound me it's not even funny. These guys are excellent techs and I get the best possible support from them each and every time. I couldn't have done it any better myself. __________________ ---------------------------------------------------------------------------------- The truth is not affected by the beliefs, or doubts, of the majority.

01-07-2013, 02:42 AM	#3
adultflash Confirmed User Industry Role: Join Date: Aug 2009 Location: www Posts: 235	Average 10-15 minutes . Big thanks for great support Chris Eastman and others guys !

01-07-2013, 03:05 AM	#5
Captain Kawaii So Fucking Banned Industry Role: Join Date: Oct 2007 Posts: 6,748	We just signed up with them end of December. Started out great. Now waiting for 2 days for ticket answer...Real simple request. Just need password sent or reset...

01-07-2013, 03:11 AM	#6
Don Imus Registered User Join Date: Apr 2007 Posts: 27	Always been quick for me.

01-07-2013, 09:15 AM	#10
CyberHustler So Fucking Banned Industry Role: Join Date: Feb 2006 Posts: 25,214	Think I only waited over an hour once... been with them for years. They rock, like this: Last edited by CyberHustler; 01-07-2013 at 09:16 AM..

01-07-2013, 09:53 AM	#11
Viper2K1 Confirmed User Industry Role: Join Date: Aug 2001 Posts: 1,006	I'd say about 30 minutes on average, but I set my tickets usually as "low" urgency overall pretty good i'd say. Only downside (for me) is that you don't get root access to your server if you want it managed by them. I can understand why, but it's somewhat inconvenient having to go through the support ticket system to get something done that would take 5 seconds if I could do it myself. __________________ Spank me Dude, where's my traffic?

01-07-2013, 10:01 AM	#12
Lace Too lazy to set a custom title Industry Role: Join Date: Mar 2004 Posts: 16,116	I'm curious as to why some people claim to be waiting for days. I have been with them for 5+ years and have never waited more than an hour...and that was on Christmas! Usually I get a response with 10-15 minutes at MOST. __________________ Your Paysite Partner Strength In Numbers! StickyDollars \| RadicalCash \| KennysPennies \| HomegrownCash

01-07-2013, 10:03 AM	#13
wehateporn Promoting Debate on GFY Industry Role: Join Date: Apr 2007 Posts: 27,173	Forget about ticket times, get a host with Live Support, that's what I use with Hostgator __________________ Sexy Girls Teasing

01-07-2013, 10:29 AM	#17
shake frc Industry Role: Join Date: Jul 2003 Location: Bitcoin wallet Posts: 4,664	Always quick here, maybe bump the ticket to make sure it didn't get missed somehow. __________________ Crazy fast VPS for $10 a month. Try with $20 free credit

01-07-2013, 11:37 AM	#19
XSAXS Confirmed User Industry Role: Join Date: Nov 2004 Location: Las Vegas Posts: 651	Alright folks. Thanks for the feedback. Will probably give Amerinoc a shot.

01-07-2013, 12:12 PM	#20
rastan Master(bater) Industry Role: Join Date: Aug 2010 Posts: 914	Yup, very good indeed. Huge +1s to chris, mike and the guys there __________________ Rob \| Britsexcash.com \| @splatbukkake \| Skype: BritSexCash

01-07-2013, 04:15 PM	#21
RandyD Confirmed User Join Date: May 2007 Posts: 283	Really depends what time you send the ticket. Usually it's within minutes but you try looking for support at 10AM Sunday GMT - you could be in a for a long haul __________________ Brutal Bucks - Extreme sites that STILL sell

01-07-2013, 05:36 PM	#22
CYF Coupon Guru Industry Role: Join Date: Mar 2009 Location: Minneapolis Posts: 10,973	I was with them for a year, sent a few tickets. My response time varied from maybe 45 seconds to about 7-8 minutes. Never had to wait longer than 10 minutes for a first response. __________________ Webmaster Coupons Coupons and discounts for hosting, domains, SSL Certs, and more! AmeriNOC Coupons \| Certified Hosting Coupons \| Hosting Coupons \| Domain Name Coupons

01-07-2013, 11:37 PM	#23
Jim_Gunn Confirmed User Industry Role: Join Date: Feb 2003 Location: Where The Teens Are Posts: 5,702	I've had a dedicated server on Phatservers/AmeriNOC for years. They used to have super fast response times to support tickets- seriously within minutes. But I emailed them a simple support request a few weeks ago and never heard back from them at all. __________________ Jim Gunn Filming Cinematic Porn Skype JimGunnProductions

01-07-2013, 11:48 PM	#24
bean-aid So Fucking Banned Industry Role: Join Date: Jun 2011 Location: the land of woke sleuths Posts: 16,493	Ive been with a few hosts, way3 is taking care of me. It is like comparing mercedes to a kia. Just make sure you know who is behind you. Your sites are your livelyhood, at least mine are.

01-08-2013, 12:38 AM	#25
mamaliga la gente está muy loca Industry Role: Join Date: Mar 2011 Location: 1Gbps Posts: 1,322	Couple of minutes less than an hour here zach,keith are the rest of gang are awesome