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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Too lazy to set a custom title
Industry Role:
Join Date: Jan 2001
Location: God's right hand
Posts: 19,782
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![]() After reading the rash of threads recently regarding cross sales, it's clear that most people don't know much more about the subject other than whatever it is that's been yelled the loudest on the boards. As someone who is in the cross sale business, I thought I would respond to the hysteria.
Pre-checked cross sales are a legal, commonly used way of doing business that both Visa and Mastercard allow. When done correctly (as in, how I do it) there is a huge benefit to the program owner with very little risk. There is also a correct way to handle the surfer so as not to scare them away from adult sites altogether. When done incorrectly, the industry is put at risk. Hidden, pre-checked cross sales are misleading, wrong, and most likely illegal. None of us should be surprised to see some large programs prosecuted by the DOJ or FTC for this underhanded practice. I do not support them, condone them, or do anything besides pray for their demise. They hurt us all and we do not now, nor will we ever, do business with people who practice hidden cross sales. If we have a partner who turns to the dark side, we will drop them in a heart beat. However, there has been way too much lumping together of properly done cross sales with the hidden, shady cross sale practices that we all know are going on. This is done mostly by the uninformed but also by some who's agenda it is to discredit a business practice that is not their own (in typical GFY style) Take our model for example. Our prechecks are fully visible and explained in detail above the submit button. There is nothing hidden about them. They are right in the surfer's face. However, if the surfer doesn't understand or somehow doesn't see the checkbox, he WILL receive an email in plain text (so as not to get caught in a spam filter) explaining that he has joined along with the website URL and more importantly, the CANCEL PAGE URL. There is simply no deception. But we go even further to protect the surfer. If, somehow, they didn't see the checkbox and didn't get the email, our descriptors that show up on their credit card statement have our toll free customer service phone number and our cancel page url. If they contact our customer service and ask for a refund, we refund them in full NO QUESTIONS ASKED. It doesn't matter whether they say,"I have no idea what this charge is" or "I just want to cheat you out of money" we give a full refund. All of that is to take care of the surfer! We also have a few proprietary ways of protecting the program owner who sells to us from the small percentage of disgruntled surfers as well but that's not for public consumption. There's a reason we're better than our competition and I'm just not going to give it away on a chat board. And just a quick word on retention. Since I also sell off some cross sales, I too, am very concerned about retention. Because of the way we operate cross sales, we've always enjoyed great retention. At a time when you hear people struggling for 3month retention, we're looking at many many many surfers staying with us for over a year. The myth that cross sales hurt retention is just that, a myth. I'm currently working with some of the biggest most ethical companies in our business and there's a reason for that. If you're a program owner who's interested in cross sales, contact me and find out why.
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I'm not a dinosaur, I'm a crocodile. I've seen dinosaurs come and go and I'm left unimpressed.
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#2 |
Confirmed User
Join Date: Jul 2005
Location: Stinkin' up your bathroom
Posts: 6,490
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I love you 12clicks, even though you're not Canadian
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#3 |
Confirmed User
Join Date: Jul 2008
Posts: 851
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Good Read.
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#4 |
Too lazy to set a custom title
Industry Role:
Join Date: Jul 2001
Location: Currently Incognito
Posts: 13,827
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Hehe, thanks for clearing that up 12clicks - now I won't have to put the red icon (read means danger) next to your cross sale!
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#5 |
Confirmed User
Join Date: Nov 2005
Location: Land of Smiling Pussy
Posts: 1,322
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Straight and true post...
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ICQ: 58181146 ![]() ExoticGold - 100% Original Transexual Affiliate Program, So Hot, Straight Men Get Sprung! |
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#6 |
So Fucking Banned
Join Date: Jan 2005
Posts: 1,060
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The absolute best post on the subject yet to be posted. Props to 12clicks.
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#7 |
Confirmed User
Join Date: Sep 2005
Posts: 871
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nice post
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#8 |
Leaner, Meaner, Faster
Industry Role:
Join Date: Aug 2002
Location: Vegas
Posts: 20,955
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Thanks 12 Clicks. That is the way x-sells are done. The surfer ALWAYS has the opportunity to get their money back. And some do opt for that, most don't. All that fake fucking drama is just that...fake.
Now I suggest we all make sure our content isn't all over the tube sites. THAT will definitely hurt your sales if your entire members area is ripped on a torrent or a tube. I switched to encrypted streaming in my members area (not ONE of my udates from the last 2 months are anywhere but my members area) and hired removeyourcontent.com to monitor and pull the old wmv's off. My sales are going up. Stop the drama over x-sells which have ALWAYS been there, and start addressing the real problem...tubes and torrents. There is a reason I can't sell half of the paysites out there anymore, and it is NOT x-sells. It's the fact that the members areas are available for free. |
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#9 |
Confirmed User
Join Date: Aug 2007
Posts: 5,687
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Now if you could get some sales to your sites you might be able to check out how it works. ;)
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No doubt one may quote history to support any cause, as the devil quotes scripture. -- Learned Hand http://www.bjpenn.com |
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#10 | |
So Fucking Banned
Join Date: Jan 2005
Posts: 1,060
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Quote:
Just remember, when you post something and someone quotes you and posts a "LOL"? They are not laughing with you, they are laughing at you. |
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#11 |
FUBAR the ORIGINATOR
Industry Role:
Join Date: Jan 2002
Location: FUBARLAND
Posts: 67,374
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He's NOT ??
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#12 |
Super Connector
Industry Role:
Join Date: Jul 2003
Location: Las Vegas
Posts: 12,853
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God I miss you!!!
![]() ![]() Now let's just see if one, ONE, person out of the group of people who were fighting to the death against cross sells will actually read 12Clicks post without shaking their head *no* the whole time, take in some new info on the matter, and come back with some nice questions to better understand what they think and what 12clicks said. ![]()
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~ loryn@loryntaylor . com ~ RIP TD
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#13 |
Black Vagina Finder
Join Date: Jan 2002
Location: The Midwest
Posts: 13,975
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I like to troll 12clicks too every once in awhile...But you gotta be selective with it man....
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#14 | |
Doin fine
Industry Role:
Join Date: Oct 2005
Posts: 24,983
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Quote:
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#15 |
Too lazy to set a custom title
Join Date: Jun 2003
Location: Ottawa
Posts: 19,631
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It just seems to me that if prechecked sales aren't misleading in any way, why have them pre checked? If the surfer wants to join them, they will check them. That aside you seem to handle them very professionally.
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you don't know you're wearing a leash if you sit by the peg all day.. |
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#16 |
Confirmed User
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Join Date: Jan 2002
Location: Huntington Beach, CA
Posts: 8,574
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Great post Ron. I agree with philosophy.
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#17 |
Industry Role:
Join Date: Aug 2006
Location: Little Vienna
Posts: 32,235
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Nice,but i dont remember is there anyone who promote 12clicks.
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#18 |
Confirmed User
Join Date: Apr 2003
Location: The WATER BABY!
Posts: 7,040
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thanks for clearing that up! now....has everyone started thinking about INTERNEXT VEGAS???
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#19 |
Confirmed User
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Join Date: Feb 2003
Location: Icy Hellish Tundra
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Ahhhh an intelligent post...love those
![]() If someone wants to incorporate xsells into their business model, well this is the way to do it. Above the submit button and clearly described for the customer...the additional customer followup is the icing on the cake. Most mainstream ecommerce sites follow the same practices. We're in the business of impulse buying, but there is a world of difference between fully disclosing to the customer that they are being invited to purchase additional complimentary products - and all before they actually agree to join or buy - versus tacking on additional costs in a way that relies on the consumer not catching on to the 'extras'. Good discussion, OneTwoClicks ![]()
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#20 |
Beer Money Baron
Industry Role:
Join Date: Jan 2001
Location: brujah / gmail
Posts: 22,157
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Good post. I didn't say anything in the other thread anyway, but I did assume they were all lumped in with the rest. This thread clears that up pretty well.
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#21 |
No Refunds Issued.
Industry Role:
Join Date: Feb 2001
Location: GFY
Posts: 28,300
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#22 |
Confirmed User
Join Date: Jan 2005
Posts: 898
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perfect informative thread
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CraftCannabis |
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#23 |
Too lazy to set a custom title
Industry Role:
Join Date: Jan 2001
Location: God's right hand
Posts: 19,782
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I appreciate the intelligent feedback from the business people here.
__________________
I'm not a dinosaur, I'm a crocodile. I've seen dinosaurs come and go and I'm left unimpressed.
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#24 |
Confirmed User
Join Date: Mar 2008
Location: where your mom is
Posts: 542
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I agree
12 clicks uses cross sells very 'polite'
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#25 |
lurker
Industry Role:
Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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well said 12, the problem is most arent doing it the way you are
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#26 |
..........
Industry Role:
Join Date: Aug 2004
Location: ..........
Posts: 41,917
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HOLY FUCKING SHIT!!!!!!
STOP THE PRESSES!!!! THERE ARE OTHER PEOPLE ON THIS BOARD WHO MAKE SENSE!!!!!! ![]() NAILED IT 12C!!!!! i was beginning to think i was alone here. |
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#27 |
Confirmed User
Industry Role:
Join Date: May 2001
Posts: 8,313
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Great Post Ron.
I believe a huge reason for the public backlash is the struggle many webmasters are experiencing. Our industry has always been known for easy money. The money is still there to be made. It's just not easy money. You have to work hard and have a smart business plan to make it. |
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#28 |
Confirmed User
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Join Date: Oct 2006
Location: Canada
Posts: 9,058
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no the problem is people use the blanket word 'MOST' too often on this subject and don't take consideration for programs that do this legitimately, which was probably why 12 clicks was posting this in the first place...
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#29 | |
Too lazy to set a custom title
Industry Role:
Join Date: Jan 2001
Location: God's right hand
Posts: 19,782
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Quote:
haha
__________________
I'm not a dinosaur, I'm a crocodile. I've seen dinosaurs come and go and I'm left unimpressed.
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#30 |
So Fucking Banned
Join Date: Aug 2004
Posts: 28
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Thats funny, Ron talking about ethics
![]() Thats the same as Pussyserver saying he isnt racist. And that god you made a thread expressing your views. Everybody in this industry is really interested to know what 12clicks thinks about xsells ![]() |
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#31 | |
So Fucking Banned
Join Date: Aug 2004
Posts: 28
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Quote:
The only way he can sell them is by buying xsells funny enough so people get tricked into signing up to his piece of shit sites as he knows surfers actually checking out the site dont pull their cc. Ron and ethics ![]() ![]() ![]() ![]() |
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#32 |
So Fucking Banned
Join Date: May 2008
Location: Adult Marketing Mecca
Posts: 2,167
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Their is no real backlash for Xsales the whole thing was started by trolls.
And dunno why 12clicks is getting congratulated here considering his history. He just stated the obvious that has been said over and over again by legit people on this forum.. You guys.. soo funny... |
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#33 | |
Registered User
Join Date: Aug 2006
Location: nowhere
Posts: 54
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![]() Quote:
i'm sure that your gratitude, however misguided is appreciated though. |
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#34 |
Too lazy to set a custom title
Industry Role:
Join Date: Jan 2001
Location: God's right hand
Posts: 19,782
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boy, you can certainly tell when the kids get home from school
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I'm not a dinosaur, I'm a crocodile. I've seen dinosaurs come and go and I'm left unimpressed.
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#35 |
Confirmed User
Join Date: Nov 2006
Posts: 1,584
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nice post indeed
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BADOINK.COM skype: troncarver |
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#36 |
Confirmed User
Join Date: Jul 2001
Posts: 1,595
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Is it possible for other people to buy pre-checked cross sales thru CCBILL?
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#37 | |
Confirmed User
Industry Role:
Join Date: Jun 2001
Location: Transform my name to numbers it'd be 121058710.
Posts: 3,861
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Quote:
This thread is the group of people, you're the idiot.
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#38 |
Confirmed User
Join Date: Jan 2002
Location: Ny
Posts: 4,108
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From an affiliate perspective pushing revshare its still a sour subject.. question is will the program owner doing a cross sale give the affiliate added value.. will they invest a lot of money in feeds to improve retention like one of my sponsors I push (builttoconvert)
Will the program offer more than 50% revshare? Or will the program just pocket that extra money and offer nothing new?
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#39 |
best designer on GFY
Join Date: Mar 2003
Location: IALIEN.COM - High Definition Video and Photographic Productions -ICQ 78943384
Posts: 30,307
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Anti Cross Sale Nazi's just need to ask for no cross sales on thier join pages its always an option with most affiliates programs if it bothers them.
THe Nazi's won't do it though its big cut in the check and it is easier to shit on programs and whine about it for them rather than admit to themselves that they are just as guilty as the irresponsible program doing it. Or the ANti X Sale Nazi has no traffic and the agenda of hate just suits them to dive in with the other retards crying about it. Hate and negativity is a self feeding thing and it's always about capitalising on something that is not understood.
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#40 |
Confirmed User
Join Date: Aug 2007
Posts: 5,687
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I could care less what you think hot stuff. You post more dumb and offensive shit than any other person on this board and that includes 12clicks. This guy has talked a ton of shit so he should be able to handle a little joke. If im such a loser then I must be completly wrong so it shouldnt hurt his feelings much, should it?
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No doubt one may quote history to support any cause, as the devil quotes scripture. -- Learned Hand http://www.bjpenn.com |
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#41 | |
Confirmed User
Join Date: Aug 2007
Posts: 5,687
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Quote:
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__________________
No doubt one may quote history to support any cause, as the devil quotes scripture. -- Learned Hand http://www.bjpenn.com |
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#42 |
Affiliate
Industry Role:
Join Date: Oct 2002
Location: Icq: 94-399-723
Posts: 24,433
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lol.....
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#43 |
$6 PER EMAIL JOiN
Industry Role:
Join Date: Feb 2003
Location: California
Posts: 13,185
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Well said Ron.
IMO I don't think anyone should put more than 1 pre-checked cross sell on their join pages.
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#44 | |
Confirmed User
Join Date: Feb 2003
Location: Dreamland
Posts: 1,685
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Awesome post 12 Clicks
![]() quoted because HERE is the REAL problem with our industry! Quote:
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HaHaHa |
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#45 | |
Confirmed User
Industry Role:
Join Date: Jun 2001
Location: Transform my name to numbers it'd be 121058710.
Posts: 3,861
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Quote:
One thing you should know about 12Clicks is that he's not a porn guy, he's a business man.
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#46 |
Market Penetration Specialist
Join Date: Jul 2005
Location: Out of my Suitcases
Posts: 5,285
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Werd
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#47 |
Confirmed User
Industry Role:
Join Date: Jun 2001
Location: Transform my name to numbers it'd be 121058710.
Posts: 3,861
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Make money offa that Asian honey - www.eroticmp.com. |
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#48 | |
Confirmed User
Join Date: Aug 2007
Posts: 5,687
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Quote:
__________________
No doubt one may quote history to support any cause, as the devil quotes scripture. -- Learned Hand http://www.bjpenn.com |
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#49 |
Confirmed User
Industry Role:
Join Date: Jun 2001
Location: Transform my name to numbers it'd be 121058710.
Posts: 3,861
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You've seen his stats?
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Make money offa that Asian honey - www.eroticmp.com. |
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#50 | |
So Fucking Banned
Join Date: Oct 2005
Posts: 18
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Quote:
And Robbie is just saying that because his content is shared on tubes so hes pissed off. He doesnt give a fuck that surfers get billed for 120 bucks in hidden xsells but hes crying all over the place when one of his vids is on a tube site. If you think tube sites are worse than hidden xsells then you must be real fucking slow. Like reaaaal fucking slow. |
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