hent

Already have NatNet, Mojo - looking for another fully managed dedicated server. Mainstream.

Need better support than either of them, willing to pay for it. Suggestions for legit companies only, not resellers?

Thanks,

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MiamiBoyz

My firm recommendation is in my signature below (yes with a affiliate code) BUT I stand behind them 200%.

I have fully managed and they give top notch tech support, not that I ever need it for anything other adding a script now and then. They do everything else for me.

I been in the business 16 years and the last 4 with these guys and I am not going anywhere else!

just a punk

Serverel is the best one. No bs.

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Denny

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DraX

Have a look here for more managed hosting packages

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Manfap

Just out of curiosity, whats up with natnets support?
They always get on things straight away, within minutes.

Matyko

I am with ISPrime for more than a year now, can recommend them, but honestly, MojoHost's support was better [I spent 6-7 years with Brad's company].

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3xmedia

if you don't mind me asking - why did you move?

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Sly

Long time no see.

Hit me up sometime.

ICQ: 147479144

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charlie g

stay away from certified hosting- crap support

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3xmedia

you get what you pay for

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robwod

Swiftwill / Reflected -- they are by no means cheap, but you get what you pay for there.

Welcome to Reflected Networks

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dig420

Natnet has something like a 2 minute response time to my support tickets over the last 10 years or so, and they stay working on a problem until it's no longer a problem, without exception. How do you get better than that?

Choopa Phil

Let me know what you need and I'll get a quote over to you asap. I can be reached direct at [email protected]

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MiamiBoyz

Maybe you are just an asshole.

I have had NOTHING but first class treatment there!

Va2k

Certifiedhosting was always great with me never had any problems, always fast support! I run my own hosting company now but I see someone that I deal with already is helping you out mate. Good luck.
TOM

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hent

Natnet has fantastic response times on simple things, adding a domain, ftp account, etc

I'm not going into details about what's happening on here, I'm just looking to see my options.

Mojo is slower on tickets, but they do have greg martin who gets anything done there every time.

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ICQ: 331 531 469

sandman!

What kind of problem are you having ?

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Rochard

There is no better support than National Net. I was working on some stuff late Saturday night / Sunday morning, and they were answering tickets at 3am their time like it was in the middle of the afternoon.

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charlie g

I am an asshole but my personality has nothing to do with my opinion. their support is second rate. good for you for your special treatment, youre lucky

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hent

This is most likely an odd circumstance for natnet, as I said they respond to tickets quickly, but I'm on day 5 of them breaking the server without a back up.

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ICQ: 331 531 469

MLjeff

If you want legit, 24/7 get it the fuck done support, I'd hit up rackco.com

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k0nr4d

With all respect to Natnet, In my experiences working on client servers, I've found that their support is not really any faster then most other hosts. They reply in two minutes - yes - but that reply is usually something along the lines of "we are looking into it" while the actual solution time is comparable for instance Mojohost.

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MakeMeGrrrrowl

I love cyberwurx support. Top notch.

Relentless

I've had two fully managed servers with National Net for years and have also worked with several clients who use National Net. They answer on the first ring, and I have never had a single ticket stay open for more than two hours. That's time to complete the entire task. Usually it's a matter of minutes from start to finish.

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RazorSharpe

McDonalds serve burgers at 3am like it's the middle of the afternoon. What's your point?

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MiamiBoyz

dig420

Heya Konrad, I can only speak from my own experience, and I haven't brought them any problems they couldn't solve yet this decade, nor the one prior to this either. Mojohost seems solid from the little I've talked to them, I like the way they reach out to companies like ElevatedX to put together packages.