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Old 11-11-2015, 04:50 PM   #1
matix
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Javbucks payment problem

Hi everybody,

I read this forum for quite a while now but it's my first post. I'm a bit sad to start with that kind of message but here we go:

I have a payment problem with javbucks (payment pending). I contacted the support and I had a quick reply. On the 1 of november, my payment was finally marked as "Ready to send". But after reading that all payments were sent for this month, I noticed that mine was still Pending and nothing was sent on november the 2nd. I sent a message to the support about it but no reply since the 5th.

I know that javbucks admin is a member here so I hope I will get a reply. Everything was working great until now so I'm a bit surprised.
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Old 11-11-2015, 05:13 PM   #2
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Hit me up on Skype and I'll help you resolve this issue. Or send me an email directly

Contact info in my sig
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Old 11-12-2015, 06:21 AM   #3
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Hit me up on Skype and I'll help you resolve this issue. Or send me an email directly

Contact info in my sig
Leroy is the man.

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Old 11-12-2015, 10:05 AM   #4
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Havent gotten an email yet. Let me know


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Leroy is the man.

Are we doing biz together? Feel free to contact me if you needed anything
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Old 11-12-2015, 04:17 PM   #5
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I sent you an email this morning
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Old 11-12-2015, 06:39 PM   #6
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Leroy is the man.

Pornstars seem to love him ...
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Old 11-13-2015, 10:57 AM   #7
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did you receive my email ?
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Old 12-21-2016, 07:57 AM   #8
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Sorry to dig up this old topic, but I still have issues. I don't know if I should post the whole story here or not as I can't send PM to LeRoy. I tried to contact JAVbucks support, after one reply, nothing. I tried to add LeRoy on Skype (and I sent a message to explain why I added him), and no response so far.
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Old 12-21-2016, 08:19 AM   #9
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Sorry to dig up this old topic, but I still have issues. I don't know if I should post the whole story here or not as I can't send PM to LeRoy. I tried to contact JAVbucks support, after one reply, nothing. I tried to add LeRoy on Skype (and I sent a message to explain why I added him), and no response so far.
Leroy is no longer with javbucks.
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Old 12-21-2016, 08:26 AM   #10
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Originally Posted by matix View Post
Sorry to dig up this old topic, but I still have issues. I don't know if I should post the whole story here or not as I can't send PM to LeRoy. I tried to contact JAVbucks support, after one reply, nothing. I tried to add LeRoy on Skype (and I sent a message to explain why I added him), and no response so far.
Good luck, bump for you.
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Old 12-21-2016, 08:49 AM   #11
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Old 12-21-2016, 08:55 AM   #12
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What's so funny?..
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Old 12-21-2016, 09:35 AM   #13
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What's so funny?..
Hit me up on Skype and I'll help you resolve this issue. Or send me an email directly

Contact info in my sig
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Old 12-21-2016, 09:38 AM   #14
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good luck with that
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Old 12-21-2016, 09:48 AM   #15
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Hope you get paid, man ...
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Old 12-21-2016, 10:13 AM   #16
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Originally Posted by matix View Post
Sorry to dig up this old topic, but I still have issues. I don't know if I should post the whole story here or not as I can't send PM to LeRoy. I tried to contact JAVbucks support, after one reply, nothing. I tried to add LeRoy on Skype (and I sent a message to explain why I added him), and no response so far.
Hello!

All problem will be solved. Please, send me your login and contacts in PM
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Old 12-22-2016, 03:16 AM   #17
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thanks everybody for your support. I was away from the forum for a long time so I wasn't aware that Leroy is no longer with javbucks.

Quote:
Originally Posted by javbucks View Post
Hello!

All problem will be solved. Please, send me your login and contacts in PM
I can't send PM on GFY. Maybe I need to add you as a friend to be able to do so ? All I'm able to do is sending a "Visitor Message".
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Old 12-24-2016, 04:51 AM   #18
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thanks everybody for your support. I was away from the forum for a long time so I wasn't aware that Leroy is no longer with javbucks.



I can't send PM on GFY. Maybe I need to add you as a friend to be able to do so ? All I'm able to do is sending a "Visitor Message".
I added you as a friend on the GFY, but I still can't write you in PM

Please contact us in any convenient for you way and let me know when you do it. Thank you
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Old 12-28-2016, 07:31 AM   #19
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I added you as a friend on the GFY, but I still can't write you in PM

Please contact us in any convenient for you way and let me know when you do it. Thank you
Yeah nothing is available to send PM. If I send a message with the form on JAVBucks, is it fine ?
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Old 12-28-2016, 08:58 AM   #20
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Yeah nothing is available to send PM. If I send a message with the form on JAVBucks, is it fine ?
Yes, it's fine! Thank you
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Old 12-29-2016, 08:55 AM   #21
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Message sent. I think, as the "submit" button keeps loading.
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Old 12-30-2016, 07:40 AM   #22
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I was also trying to contact you. I added you on Skype.
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Old 01-06-2017, 10:58 AM   #23
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Sorry to up this, but no response so far. I sent a request on Skype and an email with the contact form on javbucks.
Did you have more luck Christina ?
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Old 01-06-2017, 10:59 AM   #24
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PM'd them today, waiting reply
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Old 01-06-2017, 11:57 AM   #25
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kool op i was playing around. glad you god it done
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Old 01-06-2017, 06:32 PM   #26
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thanks jscott
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Old 01-06-2017, 07:26 PM   #27
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Leroy is no longer with javbucks.
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Old 01-06-2017, 10:25 PM   #28
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Hope your issue gets resolved jscott. Regardless of program, biller, etc., replies should *never* take more than one business day. Even one day is pushing it.

Unless you're shooting/in a meeting, if a customer or affiliate contacts you, you drop everything and answer it then and there.
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Old 01-07-2017, 08:07 AM   #29
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Hope your issue gets resolved jscott. Regardless of program, biller, etc., replies should *never* take more than one business day. Even one day is pushing it.

Unless you're shooting/in a meeting, if a customer or affiliate contacts you, you drop everything and answer it then and there.
Sad to say that ethic is lost on many programs here.
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Old 01-07-2017, 12:58 PM   #30
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Sad to say that ethic is lost on many programs here.
I'm glad we've found something to agree upon.
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Old 01-07-2017, 09:38 PM   #31
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I'm glad we've found something to agree upon.
It was bound to happen sooner or later.
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Old 01-09-2017, 06:04 AM   #32
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I was also trying to contact you. I added you on Skype.
Are you sure you added the right one?
I can't see any messages from you.

My Skype id: Javbucks

What's yours?
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Old 01-09-2017, 06:26 AM   #33
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Sorry to up this, but no response so far. I sent a request on Skype and an email with the contact form on javbucks.
That's really weird ((( I have not seen any messages from you.
My email alex (at) javbucks (dot) com
My Skype: javbucks

Let me know your Skype account so I can add you
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Old 01-09-2017, 06:31 AM   #34
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PM'd them today, waiting reply
replied !
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Old 01-09-2017, 07:30 AM   #35
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That's really weird ((( I have not seen any messages from you.
My email alex (at) javbucks (dot) com
My Skype: javbucks

Let me know your Skype account so I can add you
The submit button kept "loading" but I didn't have any confirmation that my message has been correctly sent.

My skype is darksider_8
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Old 01-09-2017, 07:58 AM   #36
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I also had trouble contacting you guys in the past.

Maybe you should set up a ticket system, they're great to keep track of support requests. Kayako.com is great for instance
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Old 01-10-2017, 02:08 AM   #37
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The submit button kept "loading" but I didn't have any confirmation that my message has been correctly sent.

My skype is darksider_8

Added you on skype. Hit me up when you are on-line
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Old 01-10-2017, 02:11 AM   #38
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I also had trouble contacting you guys in the past.

Maybe you should set up a ticket system, they're great to keep track of support requests. Kayako.com is great for instance

I hope your issues were fixed. If there is still anything let me know.
I will think about ticket system. Thanks for the idea.
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Old 04-10-2017, 02:01 PM   #39
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Sorry again to re up this topic. Javbuck helped me as much as the can so I don't have any complain about them.
The quick story :
My fucking bank lost the check from javbucks when they sent it back to me (I told them to cash it but for them, the check isn't valid). I want them to pay me because it's their fault but now, another "problem", the check wasn't signed so it was still not valid. It's been a long time so I can't remember how the check from javbucks looked like in 2015 but I remember it was a JPMorgan Chase check.

Does someone that received a check from javbucks can confirm me that the checks were/are signed ?
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Old 04-10-2017, 10:29 PM   #40
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Sorry again to re up this topic. Javbuck helped me as much as the can so I don't have any complain about them.
The quick story :
My fucking bank lost the check from javbucks when they sent it back to me (I told them to cash it but for them, the check isn't valid). I want them to pay me because it's their fault but now, another "problem", the check wasn't signed so it was still not valid. It's been a long time so I can't remember how the check from javbucks looked like in 2015 but I remember it was a JPMorgan Chase check.

Does someone that received a check from javbucks can confirm me that the checks were/are signed ?
Checks when we got them were always signed. Switch to Paxum. No problems there.
Good luck sorting out your bank.
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Old 04-11-2017, 12:56 AM   #41
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[...] but now, another "problem", the check wasn't signed so it was still not valid.
An unsigned check sounds very unusual, since that's the most basic level of authentication.

Perhaps it's the signature on the back that is the issue? My bank makes me sign USD cheques when I deposit them, in the endorsement area on the back. It's part of the teller's checklist.
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Old 04-11-2017, 05:35 AM   #42
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Payment check, usually, are expired in 6 month and they are treated by third party agents. For the moment those agents are not available and our company has changed ones to proceed payout you need. We have no data about your check at all.

We always try to help our affiliates, but in this case - it can't be done.
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Old 04-11-2017, 06:55 AM   #43
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Checks when we got them were always signed. Switch to Paxum. No problems there.
Good luck sorting out your bank.
thank you, now I don't have any doubt anymore.

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An unsigned check sounds very unusual, since that's the most basic level of authentication.

Perhaps it's the signature on the back that is the issue? My bank makes me sign USD cheques when I deposit them, in the endorsement area on the back. It's part of the teller's checklist.
I signed on the back too like a regular check, with also my bank account info like any other check in France.

Quote:
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Payment check, usually, are expired in 6 month and they are treated by third party agents. For the moment those agents are not available and our company has changed ones to proceed payout you need. We have no data about your check at all.

We always try to help our affiliates, but in this case - it can't be done.
Yes in my message exchange with javbucks staff, they told me that they moved to another bank and they can't access to old check archives.
I was able to get a paypal payment for another check I received later (and didn't send to the bank this time) so I don't have any complain about javbucks.
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Old 04-11-2017, 08:55 AM   #44
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I signed on the back too like a regular check, with also my bank account info like any other check in France.
Cool, just putting it out there. In Australia local cheques do not need to be endorsed, so that's an extra (unusual) requirement when depositing a USD cheque. Sometimes I forget and the teller reminds me, sometimes the teller forgets and I remind them.
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Old 04-11-2017, 11:21 AM   #45
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Yes in my message exchange with javbucks staff, they told me that they moved to another bank and they can't access to old check archives.
I was able to get a paypal payment for another check I received later (and didn't send to the bank this time) so I don't have any complain about javbucks.

U're always welcome

We try to help our affiliates
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Old 04-11-2017, 11:18 PM   #46
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U're always welcome

We try to help our affiliates
Good to see that this had a happy ending. Naughty Revenue could take a lesson from javbucks about affiliate customer service. Naughty Revenue is atrocious beyond deplorable. I am surprised if anyone still promotes their program. For a bigger company, their customer service is worst than some mom and pop's porn operation. They simply don't care about their affiliates and ignores emails. Their tools are one of the worst and not updated. Getting in touch with your affiliate manager.....well still waiting for a reply from weeks ago. Beware
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Old 04-11-2017, 11:40 PM   #47
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Originally Posted by EliteWebmaster View Post
Good to see that this had a happy ending. Naughty Revenue could take a lesson from javbucks about affiliate customer service.

Thanks for the kind words addressed to Javbucks.

Our affiliates - our basis ;)
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