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Old 05-31-2019, 09:13 AM   #1
k0nr4d
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Credit union from Paxum Card

Has anyone got a reply back from that canadian credit union that issued the trucash cards? Paxum says to contact wfcu.ca, I emailed the ceo and used their contact form but have gotten no response so far. Trucash says to contact Paxum. I have like $500 stuck on there :/
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Old 05-31-2019, 09:41 AM   #2
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i posted a twitter post about this... they point the finger at the other guy. talk to people on here. they are on like daily trying to get money. one guy talks about paxum closing accounts if you are a biz not with a llc. in my state you dont need one.
https://twitter.com/search?q=paxum&src=typd good luck getting your cash out man
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Old 05-31-2019, 09:44 AM   #3
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I don't care too much, it's not gonna kill me but $500 is $500. I'll give them a call if I don't hear back soon.
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Old 05-31-2019, 10:02 AM   #4
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I wouldn't expect them to reply/return the money that fast... I think Trucashcard still works for online purchases? I'd just spend it online and be done with that.. it's $500, not $500k.
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Old 05-31-2019, 11:11 AM   #5
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I wouldn't expect them to reply/return the money that fast... I think Trucashcard still works for online purchases? I'd just spend it online and be done with that.. it's $500, not $500k.
Doesn't work anywhere I tried
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Old 05-31-2019, 11:22 AM   #6
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Doesn't work anywhere I tried
try a paypal link
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Old 05-31-2019, 11:41 PM   #7
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try a paypal link
I tried paypal too - it said the card issuer rejected the transaction. Tried billing myself via dotpay and skrill as well, everything is rejecting it.
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Old 05-31-2019, 11:50 PM   #8
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I tried paypal too - it said the card issuer rejected the transaction. Tried billing myself via dotpay and skrill as well, everything is rejecting it.
i think you may be in a country restricted when russia got theirs
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Old 06-01-2019, 02:09 AM   #9
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I paid via Paypal with my Trucash card yesterday, had the card entered as my prinary source. Depleated the account down to zero, good riddance have only ever had problems with that card. Constantly overcharged since they added currency conversion even if all amounts were in USD from the beginning.
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Old 06-01-2019, 04:23 AM   #10
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try amazon
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Old 06-01-2019, 07:01 AM   #11
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I paid via Paypal with my Trucash card yesterday, had the card entered as my prinary source. Depleated the account down to zero, good riddance have only ever had problems with that card. Constantly overcharged since they added currency conversion even if all amounts were in USD from the beginning.
Same! And their support was totally crap
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Old 06-01-2019, 08:09 AM   #12
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Same! And their support was totally crap
well they have no control over the cards! everybody knew that they are private label
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Old 06-01-2019, 03:30 PM   #13
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Old 06-02-2019, 01:55 AM   #14
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Hold on a sec, I jsut read my card and it says "This card is issued by Home Trust Company". Seems to be https://www.hometrust.ca?
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Old 06-02-2019, 01:52 PM   #15
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Has anyone got a reply back from that canadian credit union that issued the trucash cards? Paxum says to contact wfcu.ca, I emailed the ceo and used their contact form but have gotten no response so far. Trucash says to contact Paxum. I have like $500 stuck on there :/
So the card is blocked for you? You can't use it for any purchase? I just made a purchase with paypal using my Trucash and it worked. Almost done spending all that is left.
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Old 06-02-2019, 02:13 PM   #16
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Hold on a sec, I jsut read my card and it says "This card is issued by Home Trust Company". Seems to be https://www.hometrust.ca?
i posted that it is a home loan company when the card first came out! you appear to be in a banned country. email them and see. their BBB report is like F oh they have hundreds of complaints
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Old 06-03-2019, 08:58 AM   #17
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i posted that it is a home loan company when the card first came out! you appear to be in a banned country. email them and see. their BBB report is like F oh they have hundreds of complaints
Yeah I did, no replies... I'll try it again at point-of-sale tomorrow and see if it works there, online is defianteyl dead for me.
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Old 06-03-2019, 08:59 AM   #18
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Hold on a sec, I jsut read my card and it says "This card is issued by Home Trust Company". Seems to be https://www.hometrust.ca?
The cards were originally issued from HomeTrust but Trucash moved the BIN from HomeTrust to WFCU last year.
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Old 06-03-2019, 09:22 AM   #19
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Try amazon! Worked for me!
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Old 06-03-2019, 10:35 AM   #20
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The cards were originally issued from HomeTrust but Trucash moved the BIN from HomeTrust to WFCU last year.
So what do I do now? TruCash tells me to hit up Paxum. Paxum tells me to hit up WFCU. WFCU doesn't respond. Card doesn't work on any of my own card billers, amazon, paypal, or anywhere else i've tried. I'm not going to sue internationally for $500.
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Old 06-03-2019, 11:45 AM   #21
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So what do I do now? TruCash tells me to hit up Paxum. Paxum tells me to hit up WFCU. WFCU doesn't respond. Card doesn't work on any of my own card billers, amazon, paypal, or anywhere else i've tried. I'm not going to sue internationally for $500.
that's probably why you are not getting an answer. get on twitter lots of info there.
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