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Old 12-31-2021, 12:10 AM   #1
Cucik
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Adsterra payment on hold

I have $xx dollars on my Adsterra account, but payment is not issued yet, I am waiting for 2 months already.

I tried to contact support but they changed their support system and I can't contact my manager.

Anyone from Adsterra here?
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Old 12-31-2021, 05:46 AM   #2
Adsterra Network
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Yeah, I'm here

Hard to say anything without knowing your login/email that you used in our system.

You can send them to me in a private message, so I could ask our support what's up
Or send us a DM in Facebook, that would work too!
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Old 12-31-2021, 08:50 AM   #3
semiraga
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I use adsterra a lot, never had a problem with them. I am sure the issue will be sorted.
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Old 12-31-2021, 03:51 PM   #4
fuzebox
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$xx
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Old 05-08-2022, 05:36 AM   #5
Cucik
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I totally forgot about this thread. I still haven't received payment, I changed payment method to one with lower limit for payment, I contacted Adsterra on FB and still didn't receive an answer.

@Adsterra Network, can you please check where is the hold up?
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Old 05-11-2022, 04:31 AM   #6
pornuploader
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They pay, Don't worry
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Old 05-13-2022, 04:27 AM   #7
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Quote:
Originally Posted by Cucik View Post
I totally forgot about this thread. I still haven't received payment, I changed payment method to one with lower limit for payment, I contacted Adsterra on FB and still didn't receive an answer.

@Adsterra Network, can you please check where is the hold up?
Gotcha

The thing is, since the was a stop in traffic from your side, your account was moved to inactive category. And that's what caused the issues.

All fixed now, your $xx will be transferred to you on the next payment period (May 16–17)

Sorry for the hold up!
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Old 05-16-2022, 06:19 AM   #8
LeMeLiN
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Same as you, i totally forgot that I have a balance in my Adsterra account, but now I can't log in to check how much i think they block my account.
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