Paxum payment delays, is it just me?

[ContentBay]

I went for a USD wire transfer 20 days ago.

Still I'm in the 'processing' phase.

Wrote to them then got:

'Kindly be advised that our banking partner is currently experiencing delays in processing transactions in USD.

We can assure you that they are working as fast as possible to resume the normal processing times but sadly we cannot provide you with an exact timeframe right now.'

10 days is enough for red lights to go off, even less, but 20 and counting

Anybody else had any issues like this?

[ianmoone332000]

Im waiting for mine to drop as well. Hope its not a big issue

[SAMANTAmax]

Money in motion, hope it will solvvery soon.

[desertz1]

Similar issue here, EFT transfers returned, some kind of technical error.

[gar]

I got money in a day. They're fast.
Today. But not USD.

[Sharon1974]

Just did a FTP, in euro, within one hour on my bank account! It's been fast like this for month's now.

[RuthB]

Originally Posted by ContentBay

I went for a USD wire transfer 20 days ago.

Still I'm in the 'processing' phase.

Wrote to them then got:

'Kindly be advised that our banking partner is currently experiencing delays in processing transactions in USD.

We can assure you that they are working as fast as possible to resume the normal processing times but sadly we cannot provide you with an exact timeframe right now.'

10 days is enough for red lights to go off, even less, but 20 and counting

Anybody else had any issues like this?

Hi there,

We did encounter some delays recently with some outgoing payments, and we sincerely apologize for the inconvenience.

I checked with the accounting team this morning and they advised that we're pretty much caught up on the backlog that was created by this delay.

Anyone still awaiting a Paxum withdrawal should receive it very soon!

If you have any questions or concerns in the meantime though, our support staff is ready to assist you! We have Live Chat on the website; you can call our Toll Free phone line; email queries can be sent to support (at paxum.com); and account-holders can always open a ticket from inside their account.

Thank you for choosing Paxum for your payments! We know you have options, and we appreciate your business.

[nikki99]

Originally Posted by RuthB

Hi there,

We did encounter some delays recently with some outgoing payments, and we sincerely apologize for the inconvenience.

I checked with the accounting team this morning and they advised that we're pretty much caught up on the backlog that was created by this delay.

Anyone still awaiting a Paxum withdrawal should receive it very soon!

If you have any questions or concerns in the meantime though, our support staff is ready to assist you! We have Live Chat on the website; you can call our Toll Free phone line; email queries can be sent to support (at paxum.com); and account-holders can always open a ticket from inside their account.

Thank you for choosing Paxum for your payments! We know you have options, and we appreciate your business.

[zijlstravideo]

Originally Posted by Sharon1974

Just did a FTP, in euro, within one hour on my bank account! It's been fast like this for month's now.

Same.

Transfer finished in about 5 minutes or so... And yes, it has been this fast since a few months.

[desertz1]

Just had the standard reply from Paxum blah blah 5 business days etc. So what used to take 5min now takes 5 business days. Big thumbs down from me.

[sandman!]

Another epass in the making

[Focus]

Originally Posted by RuthB

Hi there,

We did encounter some delays recently with some outgoing payments, and we sincerely apologize for the inconvenience.

I checked with the accounting team this morning and they advised that we're pretty much caught up on the backlog that was created by this delay.

Anyone still awaiting a Paxum withdrawal should receive it very soon!

If you have any questions or concerns in the meantime though, our support staff is ready to assist you! We have Live Chat on the website; you can call our Toll Free phone line; email queries can be sent to support (at paxum.com); and account-holders can always open a ticket from inside their account.

Thank you for choosing Paxum for your payments! We know you have options, and we appreciate your business.

Could you look into your dm's please. Thank you

[mechanicvirus]

Originally Posted by sandman!

Another epass in the making

ibill was better

[cosis]

still waiting too

[desertz1]

Still waiting for my funds Paxum

[todservices]

I love Paxum, i have been using it for 13 years with pretty much no problem

But USDT and BTC are so much easier these days, i get all my payments in crypto, then withdraw through wire and I get the money in a day on my bank account

5% fee discount on all crypto trades AND get your account to receive payments for free : https://bit.ly/3sKSmhg

I can't believe I just spammed GFY with my affiliate link

[desertz1]

Oh you can sell Helium/HNT on there?! Great that's ideal for me, I just signed up thanks!

[habibjr]

Smh.. i ve been waiting foe my wire for almost 2 weeks now. I created a ticket 4 days+ ago, contacted support multiple times and they never told me this. The response was we are waiting for the department to contact us. I even emailed ruth yesterday. Ruth can u check the atatus of my wire.

[desertz1]

All of my EFT's have gone through, and funds received. Thank you Paxum.

[todservices]

Originally Posted by desertz1

Oh you can sell Helium/HNT on there?! Great that's ideal for me, I just signed up thanks!

Yes sir!

If you need any help about it, feel free to ask, I have been using it since October (so a good 7 months now) and it just does the job with me. And their withdrawals to my bank account here in EU are really fast, usually 1 day. Thanks for your signup, much appreciated, i'll help you if I can

[zijlstravideo]

Originally Posted by desertz1

Oh you can sell Helium/HNT on there?! Great that's ideal for me, I just signed up thanks!

Another hotspot owner here or?

[kktsuper]

Waiting for a few days. My wire was validated on Monday. Normally, my bank should receive the money the other day.

[jimstones22]

Looks like they're having some issues 'beyond their control'. At least that's what I understood from support. Usually I'm extremely content with Paxum's EFT withdrawals.

They would literally hit my bank account within 5 minutes with Trustly for the past 4-5 months or so. And before that within 24 hours through some other payment processor.

I made a withdrawal yesterday, so far no sign of it in my bank account.

I'm hopeful I still will receive it either today or on Monday after a small delay just like desertz1 did. Just sucks I have some urgent medical bills to take care of.

I'll provide an update once funds hit my bank account. But I guess every situation is different.

[jimstones22]

Originally Posted by jimstones22

Looks like they're having some issues 'beyond their control'. At least that's what I understood from support. Usually I'm extremely content with Paxum's EFT withdrawals.

They would literally hit my bank account within 5 minutes with Trustly for the past 4-5 months or so. And before that within 24 hours through some other payment processor.

I made a withdrawal yesterday, so far no sign of it in my bank account.

I'm hopeful I still will receive it either today or on Monday after a small delay just like desertz1 did. Just sucks I have some urgent medical bills to take care of.

I'll provide an update once funds hit my bank account. But I guess every situation is different.

Well, that was quick. Funds just hit my account.

[Captcha]

[GoCastaway]

Yesterday made a Euro wire transfer, and today on my bankaccount.

[adultchatpay]

non USD wire/EFT seems to be faster in my case.

[habibjr]

Bump for update on US wires?

[V_RocKs]

Waiting on USD, US wire. It used to take about 12 to 36 hours. I'm in hour 72.

[cosis]

Originally Posted by V_RocKs

Waiting on USD, US wire. It used to take about 12 to 36 hours. I'm in hour 72.

I requested mine May 16 and still nothing

[V_RocKs]

96 hours.

[mrpornlive]

My transfer to FR bank usually is instant, this week I waited 3 days :-(

[V_RocKs]

Wire arrived.

[Denny]

EFT in CZK still very fast.

[cosis]

May 7th USA wire still not received

[jimstones22]

Originally Posted by jimstones22

Looks like they're having some issues 'beyond their control'. At least that's what I understood from support. Usually I'm extremely content with Paxum's EFT withdrawals.

They would literally hit my bank account within 5 minutes with Trustly for the past 4-5 months or so. And before that within 24 hours through some other payment processor.

I made a withdrawal yesterday, so far no sign of it in my bank account.

I'm hopeful I still will receive it either today or on Monday after a small delay just like desertz1 did. Just sucks I have some urgent medical bills to take care of.

I'll provide an update once funds hit my bank account. But I guess every situation is different.

Originally Posted by jimstones22

Well, that was quick. Funds just hit my account.

I had two more EFT withdrawals since this request. First one was processed within 24 hours. The second one was requested last Thursday and still not received 5 days later. Never before did I have to wait this long with Paxum.

I don't understand how withdrawals that were instant, meaning automatically approved, validated and deposited into your bank account within seconds, now all of a sudden are not instant anymore.

Yet still the same payment processor, TRUSTLY, is being used for EFT withdrawals in EU. Can anyone with a better knowledge of payment solutions, shed some light on the technicalities behind this?

Like what am I missing? What would the chain look like here?

Paxum -- > Trustly -- > Local Bank Account

or would there be another an additional party involved where the problems start?

Paxum -- > Intermediary -- > Trustly -- > Local Bank Account

Or does this have to do with max limits the payment partners allow?


It would help to understand what's causing the delay as I don't want to look for an alternative method. With support I don't come further than "it's out of our hands". I really hope this is not the new standard.

I sympathize with those waiting for weeks in this thread. Hope all gets solved soon.

[mrpornlive]

Any news anyone ? Still same issue for me :-( instant EFT are not instant anymore, can take one day or 3 4.... was good for months, will it get back to normal ?

[Pornopat]

😠🤨🤨🤨🤨🤨🤨🤨🤨

[Pornopat]

Id: 10405666

[jimstones22]

EFT received! Took almost 7 days from the time of request. Let’s hope future withdrawals will be faster.

[brassmonkey]

accounting dept??? you have people sitting in the ups store??

[Pornopat]

Originally Posted by Pornopat

Id: 10405666

Yes! Super!

[mrpornlive]

Got in touch yesterday, here is the support answer : Thank you for contacting us.

Kindly be advised that your transaction is still pending since our Banking Partner is experiencing delays in processing the transactions and we wish to apologize for any inconveniences caused as a result of this. We are in constant contact with them, but unfortunately this delay is outside our control.

I kindly request you to bear with us, and we will let you know as soon as the payment is processed.We appreciate your patience." Stll got no money after 3 days :-(

[brassmonkey]

Originally Posted by mrpornlive

Got in touch yesterday, here is the support answer : Thank you for contacting us.

Kindly be advised that your transaction is still pending since our Banking Partner is experiencing delays in processing the transactions and we wish to apologize for any inconveniences caused as a result of this. We are in constant contact with them, but unfortunately this delay is outside our control.

I kindly request you to bear with us, and we will let you know as soon as the payment is processed.We appreciate your patience." Stll got no money after 3 days :-(

it's not paxum! they needed to do like paypal they never did! ruth is super kool but she can't make your funds move. when they did the bank thing i thought maybe they had power.

[ContentBay]

Funds landed after a month delay.

I got a response from their bot:

Kindly be advised that our banking partner is currently experiencing delays in processing transactions in USD.

We can assure you that they are working as fast as possible to resume the normal processing times but sadly we cannot provide you with an exact timeframe right now.

and I got this response as I was receiving a notification that my funds landed on my bank's account LOL

So yeah, hope this is a one-off because they are still better than Paypal regarding fees, but some other things....

[mrpornlive]

Day 4 and still nothing, got bills to pay next week and need to transfer some other funds. For those who got their funds, was it some delay when you transfered again or is it a one time issue and will be fixed now ? Really worried now guys :-(

[brassmonkey]

Originally Posted by ContentBay

Funds landed after a month delay.

I got a response from their bot:

Kindly be advised that our banking partner is currently experiencing delays in processing transactions in USD.

We can assure you that they are working as fast as possible to resume the normal processing times but sadly we cannot provide you with an exact timeframe right now.

and I got this response as I was receiving a notification that my funds landed on my bank's account LOL

So yeah, hope this is a one-off because they are still better than Paypal regarding fees, but some other things....

transfers are not 25 cents and instant

[nikki99]

EFT today, less than 1 day to arrive!!!!!!!

[Abracadabra_nl]

I am also still waiting for two local transfers (euros) I made on June 1st and June 2nd. What is going on Paxum?

[gtsix]

I'm also waiting for longer than the usual, local bank transfers...