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Old 01-26-2023, 03:03 PM   #1
notinmybackyard
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Hostblast looks like another scammer. (Need some advice)

I was promised that support would resolve my billing issue by the end of today. WELL... they lied again.

1st they couldn't process my credit card so I was told to use Bitcoin.

2nd The phone number on their site is either disabled or fake.

3rd The live chat support is most likely the owner and disconnects you when you ask too many questions. (See screen cap)

I sent them what I thought was the full amount but somehow that's not what appeared in their account. All I wanted was to talk to someone to make sure that everything was OK before I sent them more.

Hostblast has privacy enabled but I'm wondering if an email to the registrar might help reveal who they are. But I don't know how I should go about explaining this problem in a way that might yield some positive results for me.

I wish I had gotten a better screen cap but you'll notice that when I asked for their actual phone number and their time zone I was disconnected.

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Old 01-26-2023, 03:16 PM   #2
Sly
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What exactly are you trying to accomplish?

Do you need them to do something for you, is something broken, are you trying to move away?
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Old 01-26-2023, 04:03 PM   #3
King Mark
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1st they couldn't process my credit card so I was told to use Bitcoin.
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Old 01-26-2023, 04:19 PM   #4
InfoGuy
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Get started for as low as $0.50


notinmybackyard, you are making a fool out of yourself by starting 2 threads about this.
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Old 01-26-2023, 04:19 PM   #5
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"Get started for as low as $0.50
There is no extra cost or risk. We guarantee 99.9% up time and 100% satisfaction with our services."


Lmfao, how much are you out, $5?

Try the phone number on their facebook page (646) 776-5898, its different than their website.

Seriously though, with the hundreds of low cost hosting options available, why would you pick one that has some of the worst reviews of any hosting company. All it took was one search https://www.trustpilot.com/review/hostblast.net
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Old 01-26-2023, 04:20 PM   #6
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Old 01-26-2023, 04:23 PM   #7
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notinmybackyard, you are making a fool out of yourself by starting 2 threads about this.
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Old 01-26-2023, 05:30 PM   #8
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Old 01-26-2023, 05:31 PM   #9
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No kidding
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Old 01-26-2023, 05:54 PM   #10
dUbster
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If you did any research you would find tons of negative reviews about them - https://www.trustpilot.com/review/hostblast.net
So you can only blame yourself for not doing your due diligence
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Old 01-27-2023, 08:54 AM   #11
NatalieMojoHost
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Lots of people don't wonder about this, but 99.9% is not great. That's a lot of downtime they are considering standard.
MojoHost, for example, offers 99.999% uptime. The "5-nines" is considered the golden standard for quality hosting.
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Old 01-27-2023, 09:17 AM   #12
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Not sure why people always tend to avoid paying a little extra for good service etc. then complain when they don't get it. There is a reason why some services are so cheap. Do your homework people.

Good luck with this.
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Old 01-27-2023, 02:19 PM   #13
notinmybackyard
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notinmybackyard, you are making a fool out of yourself by starting 2 threads about this.
Don't care.

Quote:
Originally Posted by Speigelau View Post

Try the phone number on their facebook page (646) 776-5898, its different than their website.
The phone number doesn't seem to work and I'm a miser. Scrooge has nothing on me.


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Originally Posted by TheLegacy View Post
Not sure why people always tend to avoid paying a little extra for good service etc. .
I just wanted a short-term cheap host that wouldn't freak out about hardcore and that I could effectively throw away when I was done with them. I found them here on GFY and a quick search didn't really convey the nightmare that their support services are.

The positive side is that they gave me a refund.
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Old 01-27-2023, 04:30 PM   #14
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You should always choose the once with reference
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Old 01-27-2023, 05:12 PM   #15
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Old 01-27-2023, 05:32 PM   #16
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Take your refund and move on these 2 threads were pointless
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