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Old 08-04-2003, 09:00 AM   #1
BradShaw
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Tech Support Fucks who can not speak english

EVERYTIME I call Dell support over the years, I get someone whose english sucks. Deport these fuckers.

On another note, I need to buy a laptop online today, I am done with Dell. Any suggestions? I want something slim, decent screen, light, easy to type on.
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Old 08-04-2003, 09:01 AM   #2
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buy my sig
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Old 08-04-2003, 09:01 AM   #3
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Alienware makes good ones, a little bulky though..

Try a sony vaio, they have alot of nice real slim models..
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Old 08-04-2003, 09:02 AM   #4
Roxane
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I believe Dell tech support is located in India. That's why they don't speak English well. No deportation necessary ...

For the laptop, check out Alien Ware (http://www.alienware.com).
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Old 08-04-2003, 09:03 AM   #5
cash69
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hp laptops.. their customer support doesn't speak english good either.. you have to call 3 - 4 times before you can get some one you understand.. otherwise it takes 30 minutes just to read the serial number off the back of the laptop to them
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Old 08-04-2003, 09:03 AM   #6
BRISK
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The tech support people you talk to these days might not even be in the US at all. Often you dial a 1-800 number and the call is routed to a call center in India or some other country where they pay people $5 a day to handle calls.
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Old 08-04-2003, 09:05 AM   #7
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Quote:
Originally posted by BradShaw
EVERYTIME I call Dell support over the years, I get someone whose english sucks. Deport these fuckers.

On another note, I need to buy a laptop online today, I am done with Dell. Any suggestions? I want something slim, decent screen, light, easy to type on.
They are already deported. In order to save money (in other words fuck the customer) DELL and many other companies use people from India in their call centres. They really dont care that these people no nothing about us, our systems or how our businesses work. They just read off of scripted text given to them....

Welcome to the new world.
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Old 08-04-2003, 09:07 AM   #8
AcidMax
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http://www.lethalpc.com good people, tell Bill (Andy) sent ya if you give him a call. Will hook you up I'm sure and they are cheaper than Alienwares.

Andy
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Old 08-04-2003, 09:08 AM   #9
BradShaw
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I am on a VAIO right now, real tiny one. Too small for my fat fingers.
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Old 08-04-2003, 09:09 AM   #10
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Old 08-04-2003, 09:09 AM   #11
KingK7
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How about Toshiba?
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Old 08-04-2003, 09:09 AM   #12
KingK7
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Yo quiero Taco Bell!
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Old 08-04-2003, 09:11 AM   #13
BradShaw
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Here I was thinking the tech support was in Austin. Fuck Michael Dell for selling out to towel heads.
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Old 08-04-2003, 09:12 AM   #14
netstarz
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I have two toshiba laptops. I had to have one fixed and the support was great. They spoke English and it was shipped out, fixed, and back in 4 days total. Never any other problems and I use the hell out of both of them every day.
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Old 08-04-2003, 09:15 AM   #15
KingK7
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Yeah, I have had Toshibas as well, and never once had to even call tech support on them.
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Old 08-04-2003, 09:16 AM   #16
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Old 08-04-2003, 09:17 AM   #17
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Quote:
Originally posted by BradShaw
I am on a VAIO right now, real tiny one. Too small for my fat fingers.
the 15"screen viao's are nice - heavy though..........

i only use them while traveling so I like a larger screen ann and full size keyboard
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Old 08-04-2003, 09:18 AM   #18
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Quote:
Originally posted by BradShaw
EVERYTIME I call Dell support over the years, I get someone whose english sucks. Deport these fuckers.

On another note, I need to buy a laptop online today, I am done with Dell. Any suggestions? I want something slim, decent screen, light, easy to type on.
Brad.. telephone tech support has been international for years now. Where have you been? j/k!! Dell transfers over half of their tech support calls to their call center in INDIA.
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Old 08-04-2003, 09:23 AM   #19
BradShaw
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Honestly, when I would have a problem with a computer, or it was too slow I would pass it down to an employee and let them fuck with it. But these days I am too cheap to drop $2k and nobody here really needs a new laptop.

I just did format C and will spend my day fucking with this. If I get pissed off, I will have to bite the bullet and buy a new one. Not a fucking dell though.
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Old 08-04-2003, 09:24 AM   #20
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i would have to say Alienware as well.
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Old 08-04-2003, 09:35 AM   #21
biporn
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Fucking Rag Heads, cant stand them...
Id never buy from a company who uses such trash for support.

Can even understand a fucking word they say
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Old 08-04-2003, 09:37 AM   #22
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One of my friends has a Toshiba. Super nice laptop with exceptional screen rez. He hasn't had any probs at all with it.
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Old 08-04-2003, 09:37 AM   #23
BRISK
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I've always bought Toshiba laptops and never had a problem
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Old 08-04-2003, 09:59 AM   #24
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sony viao
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Old 08-04-2003, 10:02 AM   #25
bigdog
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here you go
http://reviews.cnet.com/Compaq_Presa...?tag=pdtl-list
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Old 08-04-2003, 10:04 AM   #26
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I own a dell laptop, I know all the ins and outs

answer my damn email and I'll help you out Brad
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Old 08-04-2003, 10:04 AM   #27
patanga
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bradshaw,

take a look ibm.com notebooks X serries. ibm does the best notebooks (however they are more expensive than other ones..)

if you need something small (under 1Kg weight) there are 2 options:

sony vaio (i dont remember the exact model id , something U200 or something..)

asus S200

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Old 08-04-2003, 10:21 AM   #28
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i was about sony vaio TR serries. however i like asus more.

btw if youre getting something bigger, be sure its intel centrino.
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Old 08-04-2003, 10:25 AM   #29
BradShaw
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Originally posted by Undutchable
I own a dell laptop, I know all the ins and outs

answer my damn email and I'll help you out Brad

If I had access to my email right now;-)
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Old 08-04-2003, 10:26 AM   #30
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sony viao
i like sony also
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Old 08-04-2003, 10:28 AM   #31
FlyingIguana
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if i was buying a laptop i would go with toshiba or ibm
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Old 08-04-2003, 10:35 AM   #32
rebel23
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EVERYTIME I call Dell support over the years, I get someone whose english sucks. Deport these fuckers.
maybe they outsourced support to India?
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