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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 05-30-2005, 11:33 AM   #1
Ross
Ik ben een aap
 
Industry Role:
Join Date: Sep 2002
Location: Traffic Force Towers, Canada!
Posts: 18,874
Anyone From Stats Remote Around?

I can't access my stats remote, there was a problem taking payment from my card, and in the space of 3 hours they just cut you off. I think that kinda sucks. I've paid it every month since I signed up, and coz one of my cards is fucked up they just cut me off with only an e-mail asking me to update my card details.

I did this, but still can't access it. Anyone care to help?
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Old 05-30-2005, 01:08 PM   #2
J B
Confirmed User
 
Join Date: May 2002
Location: StatsRemote.com
Posts: 1,804
Ross,

I replied to your email you sent today. BTW you were sent four notices with an update URL in the last four days (May 27, 28, 29, 30) before your account was finally cancelled. After the cancellation you were sent another email with instructions on how to renew your account.
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Old 05-30-2005, 01:17 PM   #3
Ross
Ik ben een aap
 
Industry Role:
Join Date: Sep 2002
Location: Traffic Force Towers, Canada!
Posts: 18,874
Quote:
Originally Posted by J B
Ross,

I replied to your email you sent today. BTW you were sent four notices with an update URL in the last four days (May 27, 28, 29, 30) before your account was finally cancelled. After the cancellation you were sent another email with instructions on how to renew your account.
Well today was the first notification I received.

Just checking my mail now, hope to get it resolved ASAP. Thanks for your help.
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Old 05-30-2005, 01:20 PM   #4
Ross
Ik ben een aap
 
Industry Role:
Join Date: Sep 2002
Location: Traffic Force Towers, Canada!
Posts: 18,874
Now I'm getting "Sale is rejected" error. This cannot be, the balance on my Mastercard is $0 and my limit is over $7000 LOL....

Anything else I can try?
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Old 05-30-2005, 01:20 PM   #5
J B
Confirmed User
 
Join Date: May 2002
Location: StatsRemote.com
Posts: 1,804
Quote:
Originally Posted by Ross
Well today was the first notification I received.

Just checking my mail now, hope to get it resolved ASAP. Thanks for your help.
That's strange. All billing emails are cc'd to our email address and we received all four emails.
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Old 05-30-2005, 01:32 PM   #6
J B
Confirmed User
 
Join Date: May 2002
Location: StatsRemote.com
Posts: 1,804
Quote:
Originally Posted by Ross
Now I'm getting "Sale is rejected" error. This cannot be, the balance on my Mastercard is $0 and my limit is over $7000 LOL....

Anything else I can try?
I just sent you another email.
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A HUGE TIME SAVER FOR LESS THAN $1 PER DAY!



Contact: support A|T statsremote D|O|T com

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Old 05-30-2005, 01:56 PM   #7
Ross
Ik ben een aap
 
Industry Role:
Join Date: Sep 2002
Location: Traffic Force Towers, Canada!
Posts: 18,874
Quote:
Originally Posted by J B
I just sent you another email.
Thanks man, just gonna reply now. Should be fine now
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