Paycom/billing support and Bangthumbs->they don't care to get chargebacks ??? - GoFuckYourself.com

CHMOD · 12-10-2006, 03:50 AM

I subscribed 3 days ago. My username/passwords are not working. Impossible to login.

I Emailed Billingsupport, those idiots told me to contact the webmaster and that they don't own or operate this site.

They are the one who billed me and they manage the password file, why can't they help me ?

As for Bangthumbs, I ICQ them and Emailed them : No answer !

I will chargeback and it seems like they don't care ... Something is wrong here.

Ray@TastyDollars · 12-10-2006, 06:55 AM

Let the weekend pass, im sure they will be on it on Monday.

CHMOD · 12-11-2006, 11:59 AM

3 days and still no news.

No wonder why Visa/Mastercard have so restrictive rules now.

How come companies like Paycom doesn't give a shit about chargebacks and customer service ?

I am charging back.

Rand · 12-11-2006, 12:30 PM

CHMOD - It's completely out of line for you to insinuate that Paycom doesn't care about chargebacks. Managing ratios is our business.

When Paycom handles the password management (which we recommend) then we can help resolve issues like this. But some sites choose to do this on their own. In such case, you would have to contact the site to resolve a problem.

Charging back the transaction doesn't solve anything. In a case such as this if you can't access the content you purchased and can not resolve the problem with the website, Paycom can issue a credit.

Contact me directly if you want to find a solution to the problem. Rand @ Epoch .com

--r

BoyAlley · 12-11-2006, 12:58 PM

Welcome to Teh GFYs. Providing top quality customer service and support for surfers of all porn websites.

Coming Soon: Support for customers of brick and mortar porn shops!

12-10-2006, 03:50 AM	#1
CHMOD Confirmed User Join Date: Jun 2003 Posts: 1,697	Paycom/billing support and Bangthumbs->they don't care to get chargebacks ??? I subscribed 3 days ago. My username/passwords are not working. Impossible to login. I Emailed Billingsupport, those idiots told me to contact the webmaster and that they don't own or operate this site. They are the one who billed me and they manage the password file, why can't they help me ? As for Bangthumbs, I ICQ them and Emailed them : No answer ! I will chargeback and it seems like they don't care ... Something is wrong here.

12-10-2006, 06:55 AM	#2
Ray@TastyDollars www.TastyDollars.com Join Date: May 2002 Location: Montreal Posts: 6,797	Let the weekend pass, im sure they will be on it on Monday. __________________ The nets best interracial and cuckold site The nets hottest teen site ICQ me: 161 375 873

12-11-2006, 12:30 PM	#4
Rand Industry Vet Industry Role: Join Date: Jan 2002 Location: Santa Monica, CA Posts: 2,663	CHMOD - It's completely out of line for you to insinuate that Paycom doesn't care about chargebacks. Managing ratios is our business. When Paycom handles the password management (which we recommend) then we can help resolve issues like this. But some sites choose to do this on their own. In such case, you would have to contact the site to resolve a problem. Charging back the transaction doesn't solve anything. In a case such as this if you can't access the content you purchased and can not resolve the problem with the website, Paycom can issue a credit. Contact me directly if you want to find a solution to the problem. Rand @ Epoch .com --r __________________ -- Rand Payment Industry - Communications - Quality Assurance

12-11-2006, 11:59 AM	#3
CHMOD Confirmed User Join Date: Jun 2003 Posts: 1,697	3 days and still no news. No wonder why Visa/Mastercard have so restrictive rules now. How come companies like Paycom doesn't give a shit about chargebacks and customer service ? I am charging back.

12-11-2006, 12:58 PM	#5
BoyAlley So Fucking Gay Join Date: Nov 2004 Posts: 19,714	Welcome to Teh GFYs. Providing top quality customer service and support for surfers of all porn websites. Coming Soon: Support for customers of brick and mortar porn shops!