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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
Join Date: Dec 2005
Posts: 463
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Is the webair support outsourced?
Is webair outsourcing their chat support personnel to the Philippines or India or wherever?
Just wondering. Sometimes their English is pretty bad. ![]()
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#2 |
Workin With The Devil
Industry Role:
Join Date: Oct 2004
Location: West Bloomfield, MI
Posts: 51,532
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No there not, they actually all work for mike inside the office, some of them are a lil choppy on there english though
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#3 |
Dialer Kingpin
Join Date: Jun 2003
Location: New York
Posts: 10,816
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Regardless, support is pretty good.
Cant complain. |
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#4 |
rockin tha trailerpark
Industry Role:
Join Date: May 2001
Location: ~Coastal~
Posts: 23,088
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they always fix shit....& are pretty professional
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__________ Loadedca$h - get sum! - Revengebucks - mmm rebills! - webair (gotz sErVrz) ![]() |
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#5 |
mmm yeah!
Industry Role:
Join Date: Feb 2005
Location: roseville, ca
Posts: 5,061
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yeah support is good at webair i always get what i need from them.
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#6 |
Confirmed User
Join Date: Sep 2004
Location: alabama
Posts: 547
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ya ya ya they rockit
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I'm not Ali A, not Ali B, Ali C, Ali D, Ali E, Ali F... but... Ali G! Booyakasha!!!! ![]() ![]() ![]() Need Content? ADULTCENTRO ROCKS! ADULTCENTRO.COM ![]() ![]() ![]() |
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#7 |
Confirmed User
Industry Role:
Join Date: Feb 2002
Location: NYC, NY
Posts: 8,531
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all in house some couple have pretty heavy accents we working with them on that due to their technical skills...if you need another tech ill make sit so just let me know...
Thanks
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![]() ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected] |
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#8 |
Confirmed User
Industry Role:
Join Date: Feb 2002
Location: NYC, NY
Posts: 8,531
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all in house couple have pretty heavy accents we working with them on that due to their technical skills...if you need another tech ill make it so just let me know...
Thanks
__________________
![]() ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ ICQ: 243116321 - TWITTER - @WEBAIRINC - E-Mail: [email protected] |
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#9 |
Confirmed User
Industry Role:
Join Date: Sep 2005
Posts: 8,113
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Hi, our support is all in house. We are located in NYC and have employees from many different cultures but we do not outsource. Let me know if you need anything and I will be happy to help you.
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#10 |
Affiliate
Join Date: Jul 2004
Posts: 28,735
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their support are great, and their english is better than mine, so I am happy!
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M&A Queen |
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#11 | |
Permanently Gone
Industry Role:
Join Date: Mar 2004
Posts: 10,019
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Quote:
Hey, if they're tech wizards, who cares what the English is like, as long as you can understand it, right? Plus, they all go out of their way to try to help, and I'd rather have THAT than a guy who dots his I's and crosses his T's. |
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#12 |
Confirmed User
Join Date: Dec 2005
Posts: 463
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Sure. I'm satisfied with webair myself.
As I wrote: I was just wondering.
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#13 |
Confirmed User
Join Date: Jul 2003
Posts: 806
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Yeah I'm not sure me too about the guys who answer the live support. Two time on three the tech guy dosen't seems to know what they are doing and ask another tech in the office. This is the only thing that Mike need to improove in my book. And don't get me wrong cuz I love Webair.
My 2 cents |
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#14 | |
Permanently Gone
Industry Role:
Join Date: Mar 2004
Posts: 10,019
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Quote:
When I don't know something (which happens often), I usually turn to my buddy Theo the Theologian, who is knowledgeable on all things homosexual and many things trans-metaphysical. |
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#15 |
Confirmed User
Join Date: Oct 2005
Location: StarlightBucks !
Posts: 5,404
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support isn't pretty good....support is as great as it can be ! we love webair and they have earned our business time and time again !
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