24 Hour Technical Support - Does this mean... - GoFuckYourself.com

HomeFry · 02-22-2007, 11:42 AM

24 Hour Technical Support - Does this mean...
Submit a ticket, and 24 hours later, you get a response?

No names, but so far, every ticket I submit takes approximately 24 hours to get a response back.

baddog · 02-22-2007, 11:44 AM

I don't believe that is the intent with most companies, but there is an exception to every rule.

pornguy · 02-22-2007, 11:47 AM

If its hosting, you are with the wrong company.

BobG · 02-22-2007, 11:55 AM

Quote:

Originally Posted by HomeFry

24 Hour Technical Support - Does this mean...
Submit a ticket, and 24 hours later, you get a response?

No names, but so far, every ticket I submit takes approximately 24 hours to get a response back.

I know, I've been through that. The best is companies who's business is to support your business which of course runs 24/7, but they have support hours from 10-6 or something like that. Nice try with that one.

Anyway, if you're talking about hosting, ISprime is amazing... on the spot, immediate ICQ attention 24/7, no ticketing, next best thing to having your own staff.

02-22-2007, 11:42 AM	#1
HomeFry Confirmed User Join Date: Jun 2006 Posts: 1,062	24 Hour Technical Support - Does this mean... 24 Hour Technical Support - Does this mean... Submit a ticket, and 24 hours later, you get a response? No names, but so far, every ticket I submit takes approximately 24 hours to get a response back.

02-22-2007, 11:47 AM	#3
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	If its hosting, you are with the wrong company. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!

02-22-2007, 11:44 AM	#2
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,089	I don't believe that is the intent with most companies, but there is an exception to every rule.