ePassporte ? Official Statement - Page 3 - GoFuckYourself.com

Tempest · 02-28-2007, 07:42 PM

Quote:

Originally Posted by DeanCapture

Roger.... I'm sure everybody here wishes they could say that they've never had a problem with ePassporte....but obviously that's not the case. You would probably have a different opinion of ePassporte if something got fucked up with your account and you spent 4 days trying to get someone on the phone - right? Or if you sent emails to ePassporte that weren't getting returned - right? Or you logged into your account to find most of your money gone - right? My point is that we are all thrilled that you've never had a problem with ePassporte but that doesn't mean that you won't have in the future or that others aren't having problems now.

If I remember correctly, RogerV is friends with Chris, one of his ex girlfriends works there (or did) etc. etc. etc... If he ever had a problem, he'd get preferential treatment... Nothing he has to say about ePassporte can be taken as "objective".

oops... 100 official statements that avoid the gambling issue.

germ · 02-28-2007, 07:48 PM

ive never had security issues, my issue is the fact that they process gambling transactions still and anyone else thats done that has either been locked up or decided to stop before they got locked up.

let me know when epassporte is ready to address that one.

DeanCapture · 02-28-2007, 07:50 PM

Quote:

Originally Posted by germ

ive never had security issues, my issue is the fact that they process gambling transactions still and anyone else thats done that has either been locked up or decided to stop before they got locked up.

let me know when epassporte is ready to address that one.

I doubt if they'll address it directly. They are only going to say that they are doing nothing unlawful

fr0gman · 02-28-2007, 07:58 PM

Quote:

Originally Posted by RogerV

Most gfyers have no clue what it takes to operate a company like this.

with that said we pay over 100 affiliates with epassporte and have had NO issues what so ever!

I look forward to working with epass for years to come!

Obviously most people at epass have no clue what it takes to run a payment processor either.

When you have security issues and you bark about hiring more CSRs and buying new phone lines and ignore the important issues that tell me that their credibility is shite. Compound that with the fact that they have completely avoided direct questions about gambling money and anyone with average intelligence would be concerned.

hardcoreblogger · 02-28-2007, 08:06 PM

epassporte rules

thanks for the explanation, michael!

Nicky · 02-28-2007, 08:13 PM

Epassporte is all good in my book

Thee Johnclave · 02-28-2007, 08:15 PM

Quote:

Originally Posted by RogerV

Most gfyers have no clue what it takes to operate a company like this.

with that said we pay over 100 affiliates with epassporte and have had NO issues what so ever!

I look forward to working with epass for years to come!

Well done. You managed to throw a weak plug for your program into a serious discussion.

Do you have any clue what the real issue is here? Rhetorical question I know....

PMdave · 02-28-2007, 08:37 PM

Any of you US citizens actually transferred money from epassporte into an online casino? I've looked around on some gambling sites and indeed some do accept epassporte as a payment option... but most of them don't accept US clients. So my question is who or what says they do allow us citizens to transfer money to online gambling sites?

ampt10 · 02-28-2007, 08:45 PM

Nice to hear that....

TDF · 02-28-2007, 08:46 PM

i cant believe how many people fall for "official statements"....damned if you do,damned if u dont

IllTestYourGirls · 02-28-2007, 08:54 PM

Quote:

Originally Posted by PMdave

Any of you US citizens actually transferred money from epassporte into an online casino? I've looked around on some gambling sites and indeed some do accept epassporte as a payment option... but most of them don't accept US clients. So my question is who or what says they do allow us citizens to transfer money to online gambling sites?

I just did tonight, so I could get my money off an online site.

gecko · 02-28-2007, 08:58 PM

never had any problems with my epass

HighSociety · 02-28-2007, 09:13 PM

Bank Of America did block me from uploading money when I first tired it, All it took was one phone call to tell them I am not making bets and it has been fixed. They did tell me epass was mainly used for that when accounts were jacked. People would epass all the money and wash it and it is gone, They say they just did it to protect me, I have not had a problem since. But hey when I have a problem or the pizza man is late I call Pizza Hut, I do not post it on here first

cams2chat · 02-28-2007, 09:21 PM

Quote:

Originally Posted by Michael O

Over the past few weeks, ePassporte has been providing poor customer service. This has understandably been the topic of discussion on many webmaster boards. We have also seen a number of rumors spreading about the stability of our company, the safety of our Account Holders money and our involvement in illegal activity.

First and foremost, the team at ePassporte would like to apologize for the poor level of service you may have received. Our business has increased two fold and our Call Center is receiving four times the number of calls and emails than we had in the past. Our number one priority is the satisfaction of our Account Holders and we are making every effort to ensure we have the people in place to better service our customers. Below is a list of improvements ePassporte has made over the past month to meet this objective:

Each week ePassporte hires and trains a group of new Call Center Agents to answer Customer Service phone calls and emails.
Existing staff members are working overtime on evenings and weekends to help with the influx of new emails and calls while attempting to clear the backlog that has been created by this sudden growth.
Additional phone lines were added to our call center to facilitate the increased calls.
An IVR was added to our Call Center line to better manage and direct incoming calls.
Our Email system has been updated with specific categories to ensure our Account Holders issues are efficiently addressed.

It does not end with the above. Each day, we are making improvements to better handle the increase in calls and emails; however none of these changes will improve our level of service overnight. We expect to have our service back to acceptable levels in 2 to 3 weeks and until then we kindly ask for your patience during this time. We can only hope you will remain ePassporte Account Holders and understand that our poor service is not due to a lack of resources or effort, rather a staggering rise in volumes, which could not have been predicted.

Secondly, the funds in your ePassporte Account are safe. ePassporte has not been hacked. A very small group of Account Holders tell us their accounts were ?hacked? and funds were fraudulently removed. We have investigated all claims and found evidence that supports their passwords were compromised. Your ePassporte Account Password is stored by ePassporte using a one-way encryption algorithm making it impossible for anyone (including ePassporte) to gain access to it unless you disclose it to someone, have entered and/or stored it on a public computer or entered it on a Phishing site. To be safe, we urge all ePassporte Account Holders to change their passwords frequently.
Lastly, ePassporte is not involved in or has never been involved with illegal activity. We are compliant with the law and have a team of lawyers who monitor various new bills and regulations to ensure we remain compliant.

I hope this statement can put some of the rumors to rest and answer the questions you have about our company. Again, thank you for your continued support and your patience during this time.

Please understand that our growth is a positive factor. Our company and all of us on the ePassporte Team are excited about the growth of our business and our future. We hope that you will see, in time, that we are accomplishing our goals of better service in all areas.

The team at ePassporte is focused on answering emails and calls from customers so if you have any comments, questions or require assistance, I kindly ask that you send me an email: [email protected].

Thank You,

Michael

Michael, thank you. Like most I have been concerned that there may be some problems....not because of facts but mainly due to no official response. Thanks... and I hope the Epass management can send the new staff to learn from you.

FreeHotZone · 03-01-2007, 01:56 AM

Good News.
ePassporte rocks!!!

PHP-CODER-FOR-HIRE · 03-01-2007, 02:01 AM

Great to hear... I was hesitant to open an account for a while, but hearing this straight from the top, I'm going to open an account now and move all of my business to ePass.

Bozena X · 03-01-2007, 02:09 AM

Quote:

Originally Posted by MikeVega

What about the reports that some Banks are refusing to wire money to Epassporte. I've had two people tell me that Bank Of America will not send funds to epass do to your involvement in gambling sites. Is there any truth to that?

I just did a transfer last week from my BofA account, no problems..

flashfire · 03-01-2007, 03:47 AM

why would anyone leave money in there anyway? its a great payout option but I take my money out right away

en21 · 03-01-2007, 03:54 AM

U guys really need to improve the customer service... if you promise 2 days then it should be within that period and not 3 weeks...

I guess that made ur reputation really bad at the moment. However it is a positive gesture that you recognise this problem and putting some action to address the problems

123Roman · 03-01-2007, 06:12 PM

Quote:

Originally Posted by UP IN Smoke

I agree with you man. Good post!

you didn't agree with him when he bash your company, jollyjoe

Miguel T · 03-01-2007, 06:22 PM

Great news!!!

CaptainHowdy · 03-01-2007, 07:14 PM

That was a long reminder I gotta change my password LOL!

I trust ePassporte

!

chupacabra · 03-01-2007, 07:18 PM

Quote:

Originally Posted by PHP-CODER-FOR-HIRE

Great to hear... I was hesitant to open an account for a while, but hearing this straight from the top, I'm going to open an account now and move all of my business to ePass.

did you leave out your sarcasm tags..?

thonglife · 03-01-2007, 08:26 PM

The connection has timed out

The server at www.epassporte.com is taking too long to respond.

madawgz · 03-01-2007, 08:28 PM

yeah...epassporte is offline for me too...

whats going on :\

jscott · 03-01-2007, 08:30 PM

epass is down -> www.epassporte.com

DEA - banned for life · 03-01-2007, 08:31 PM

so far ive never had a prblems with epass other than getting my account setup wich took a bit of time..... Epass

wyldworx · 03-01-2007, 08:36 PM

Quote:

Originally Posted by madawgz

yeah...epassporte is offline for me too...

whats going on :\

it's back on buddy, and mick, The utmost of faith I have in you and your services.

madawgz · 03-01-2007, 08:43 PM

now its back online

Azoy? · 03-01-2007, 08:50 PM

not sure if anyone else has this issue but i found that some merchants like Wal Mart do not accept the epass cards as it comes up invalid on their machines when they scan it.
anyone else had this issue ?

VeriSexy · 03-01-2007, 08:50 PM

Epass rocks, never had any problems

Calico Jack · 03-01-2007, 10:12 PM

I can't complain as I've never had a problem. It's always worked smoothly for me (crosses fingers).

Tat2Jr · 03-01-2007, 11:27 PM

Quote:

Originally Posted by jscott

epass is down -> www.epassporte.com

Damn, dude..... you catch everyone!

viking1 · 03-02-2007, 01:27 AM

Quote:

Originally Posted by pornguy

IF you are processing gambeling sites of any sort, the US will FUCK YOU and US in the ass. I dont care how many attorneys you have.

Agree with you ,funny looks like us and europe now ,become like russia was for 10-15 years ago , soon we must have a cam up in our toilet and report when we take a shit and if it was hard or soft .........

I heard now that Norwegian goverment ,will try to get a new rule : no access to porn sites or gambling sites if you are in Norway , well i guess that will never happend,but you get a clue where this is going .

Gonna get an appartment in Prague fast ...

baddog · 03-02-2007, 01:29 AM

Quote:

Originally Posted by PHP-CODER-FOR-HIRE

Great to hear... I was hesitant to open an account for a while, but hearing this straight from the top, I'm going to open an account now and move all of my business to ePass.

Straight from the top? What were you reading?

Fabien · 03-02-2007, 04:52 PM

bumped bumped

LittleSassy · 03-02-2007, 06:37 PM

no problems with epass here....

RBC · 03-03-2007, 03:04 AM

sounds good

there are a lot of dirty talks about epass these days that I hope will be finished soon so we all be able to send our regular payments

DarkJedi · 03-03-2007, 03:17 AM

Quote:

Originally Posted by fr0gman

Does this mean that you are going to refund the peopel that got ripped off because of your shitty security?

I can tell you that I will never more a single nickel through epass until you demonstrate that you have some greater level of concern for your customers. Contact me on ICQ and I will give you the details of a theft that was handled very poorly.

Keylogger trojan much?

Retard.

polish_aristocrat · 03-03-2007, 03:26 AM

Quote:

Originally Posted by baddog

Straight from the top? What were you reading?

Yeah, I would be surprised if people actually thought Keyser (Michael O - for some reason I still refer to him as "Keyzer" though) is the CEO of Epassporte. Fact is that he's just their "board support". (or at least this was the case few months ago - my apologies if this changed)

He may be the most professional, intelligent or even educated guy there, but that doesn't mean anything unfortunately.

polish_aristocrat · 03-03-2007, 03:28 AM

BTW - no offence to Micheal ^ but since so many people are concerned about epassporte's security recently, they should be aware of such facts IMHO

polish_aristocrat · 03-03-2007, 03:29 AM

shit, I guess I wont be able to increase my Virtual Visa limit from $500 to $1000 anymore

Nicely-Nicely · 03-29-2007, 03:07 AM

1. Two months and waiting for a reply from epassporte despite numerous emails and calls.

2. They are now holding money I wish to withdraw but have no way to until I get a reply from their support. So, what qualifies as illegal activity?

3. It seems, also, that anyone outside of the US is completely stuffed in terms of withdrawing funds.

4. I've paid for my visa card (over two months ago) and have yet to receive it.

So where are these improvements?

Michael O · 03-29-2007, 04:27 AM

Quote:

Originally Posted by Nicely-Nicely

1. Two months and waiting for a reply from epassporte despite numerous emails and calls.

2. They are now holding money I wish to withdraw but have no way to until I get a reply from their support. So, what qualifies as illegal activity?

3. It seems, also, that anyone outside of the US is completely stuffed in terms of withdrawing funds.

4. I've paid for my visa card (over two months ago) and have yet to receive it.

So where are these improvements?

Please email me [email protected] and I will do my best to assist you.

DEA - banned for life · 09-07-2010, 01:33 PM

atleast michael o spelled "statement " correctly in this one lol

area51 - BANNED FOR LIFE · 09-07-2010, 01:36 PM

glad this one has been resolved.

beta-tester · 09-07-2010, 01:37 PM

Quote:

Originally Posted by dea

atleast michael o spelled "statement " correctly in this one lol

fuck you you fucking motherfucker!!!!

willwank · 09-07-2010, 01:40 PM

stop bumping this ancient thread. admins should lock it or something...

area51 - BANNED FOR LIFE · 09-07-2010, 01:41 PM

Quote:

Originally Posted by willwank

stop bumping this ancient thread. admins should lock it or something...

you just bumped it

grumpy · 09-07-2010, 01:41 PM

Quote:

Originally Posted by DEA

atleast michael o spelled "statement " correctly in this one lol

why did you bump this? This ads nothing to the situation but is just steering shit.

02-28-2007, 08:06 PM	#105
hardcoreblogger Confirmed User Join Date: Jul 2006 Location: Where the wild things are Posts: 761	epassporte rules thanks for the explanation, michael! __________________

02-28-2007, 08:13 PM	#106
Nicky Judge Jury and Executioner Industry Role: Join Date: Mar 2003 Location: Sweden Posts: 30,069	Epassporte is all good in my book __________________ gfynicky @ gmail.com

02-28-2007, 08:45 PM	#109
ampt10 Confirmed User Join Date: Sep 2005 Posts: 179	Nice to hear that.... __________________ Amateur Porn Blog Looking a Submitter, Video Editor, Blog Poster, tgp/mgp Design, Description Writer, Online Support ICQ: 303013203

02-28-2007, 08:46 PM	#110
TDF Triple OG nigga on GFY Industry Role: Join Date: Mar 2002 Location: in the BP4L family compound Posts: 27,296	i cant believe how many people fall for "official statements"....damned if you do,damned if u dont __________________ Sig heil

02-28-2007, 08:58 PM	#112
gecko ****** Join Date: Jun 2002 Posts: 21,846	never had any problems with my epass __________________ [email protected]

02-28-2007, 07:48 PM	#102
germ ( o Y o ) Industry Role: Join Date: Oct 2002 Posts: 3,108	ive never had security issues, my issue is the fact that they process gambling transactions still and anyone else thats done that has either been locked up or decided to stop before they got locked up. let me know when epassporte is ready to address that one.

02-28-2007, 08:37 PM	#108
PMdave Confirmed User Join Date: Dec 2003 Posts: 1,517	Any of you US citizens actually transferred money from epassporte into an online casino? I've looked around on some gambling sites and indeed some do accept epassporte as a payment option... but most of them don't accept US clients. So my question is who or what says they do allow us citizens to transfer money to online gambling sites?

02-28-2007, 09:13 PM	#113
HighSociety Confirmed User Join Date: Jun 2005 Posts: 1,786	Bank Of America did block me from uploading money when I first tired it, All it took was one phone call to tell them I am not making bets and it has been fixed. They did tell me epass was mainly used for that when accounts were jacked. People would epass all the money and wash it and it is gone, They say they just did it to protect me, I have not had a problem since. But hey when I have a problem or the pizza man is late I call Pizza Hut, I do not post it on here first __________________ http://www.highsociety.com http://www.playgirl.com http://www.cheri.com Jonathan "JC" Maldini ICQ: 223 643

03-01-2007, 01:56 AM	#115
FreeHotZone Registered User Join Date: Jan 2005 Posts: 35	Good News. ePassporte rocks!!!

03-01-2007, 02:01 AM	#116
PHP-CODER-FOR-HIRE Confirmed User Industry Role: Join Date: Nov 2006 Posts: 1,090	Great to hear... I was hesitant to open an account for a while, but hearing this straight from the top, I'm going to open an account now and move all of my business to ePass. __________________ Hire a PHP Coder

03-01-2007, 03:47 AM	#118
flashfire ICQ 1 6 7 8 5 3 4 9 2 Join Date: Feb 2003 Posts: 13,098	why would anyone leave money in there anyway? its a great payout option but I take my money out right away

03-01-2007, 03:54 AM	#119
en21 Confirmed User Join Date: May 2006 Posts: 2,640	U guys really need to improve the customer service... if you promise 2 days then it should be within that period and not 3 weeks... I guess that made ur reputation really bad at the moment. However it is a positive gesture that you recognise this problem and putting some action to address the problems __________________ Free Asian Sex : http://www.asian4free.com Free Amateur Sex : http://www.lustamateur.com Free Porn : http://www.mysexbookmark.com Free Sex : http://www.goliathlist.com Free Hardcore : http://www.xlust.com Sex For Free : http://www.sexforfee.com

03-01-2007, 06:22 PM	#121
Miguel T ♦ Web Developer ♦ Industry Role: Join Date: May 2005 Location: Full-Stack Developer Posts: 12,468	Great news!!! __________________ Full Stack Webdeveloper: HTML5/CSS3, jQuery, AJAX, ElevatedX, NATS, MechBunny, Wordpress

03-01-2007, 07:14 PM	#122
CaptainHowdy Too lazy to set a custom title Industry Role: Join Date: Dec 2004 Location: Happy in the dark. Posts: 92,997	That was a long reminder I gotta change my password LOL! I trust ePassporte ! __________________ FLASH SALE INSANITY! deal with a 100% Trusted Seller Buy Traffic Spots on a High-Quality Network 1 Year or Lifetime — That’s Right, Until the Internet Explodes!

03-01-2007, 08:26 PM	#124
thonglife So Fucking Banned Join Date: Oct 2004 Location: Midwest, US Posts: 1,566	The connection has timed out The server at www.epassporte.com is taking too long to respond.

03-01-2007, 08:28 PM	#125
madawgz 8.8.8.8 Industry Role: Join Date: Mar 2006 Location: Noordermarkt Posts: 30,509	yeah...epassporte is offline for me too... whats going on :\ __________________ TAEMDLRMSKRJIXMRLSMRJ.

03-01-2007, 08:30 PM	#126
jscott So Fucking Banned Industry Role: Join Date: Feb 2001 Location: Taipei Posts: 25,198	epass is down -> www.epassporte.com

03-01-2007, 08:31 PM	#127
DEA - banned for life V.I.P. Join Date: Nov 2004 Location: InYour Head Posts: 7,886	so far ive never had a prblems with epass other than getting my account setup wich took a bit of time..... Epass

03-01-2007, 08:43 PM	#129
madawgz 8.8.8.8 Industry Role: Join Date: Mar 2006 Location: Noordermarkt Posts: 30,509	now its back online __________________ TAEMDLRMSKRJIXMRLSMRJ.

03-01-2007, 08:50 PM	#130
Azoy? Confirmed User Join Date: Aug 2005 Posts: 2,178	not sure if anyone else has this issue but i found that some merchants like Wal Mart do not accept the epass cards as it comes up invalid on their machines when they scan it. anyone else had this issue ?

03-01-2007, 08:50 PM	#131
VeriSexy Join The Royal Family Join Date: Apr 2002 Posts: 25,463	Epass rocks, never had any problems __________________ Looking for a KICK ASS TEEN SPONSOR? Check out ROYAL CASH - THE KING OF TEEN! Incredible webmaster tools FHGs, Morphing Blog and RSS Feeds, Embedded FLV & WMV Videos. With TOP RATIO Sites like TeenStarsOnly.com - Earn $$ with our New Site & Bonus Payouts!! ATMovs.com \| iTeenVideo.com \| TeenSexMovs.com \| TeenSexMania.com

03-01-2007, 10:12 PM	#132
Calico Jack Confirmed User Join Date: Jul 2004 Posts: 2,051	I can't complain as I've never had a problem. It's always worked smoothly for me (crosses fingers).

03-02-2007, 04:52 PM	#136
Fabien Confirmed User Industry Role: Join Date: Jul 2003 Posts: 4,787	bumped bumped

03-02-2007, 06:37 PM	#137
LittleSassy Confirmed User Join Date: May 2005 Location: behind you Posts: 7,402	no problems with epass here.... __________________ Proadultoutsourcing.com ~ version 2.0 OFFSHORE SOLUTIONS PROVIDER SINCE 2003 ACCOUNT EXECUTIVE 264-580-554

03-03-2007, 03:04 AM	#138
RBC Registered User Industry Role: Join Date: Nov 2002 Posts: 328	sounds good there are a lot of dirty talks about epass these days that I hope will be finished soon so we all be able to send our regular payments

03-03-2007, 03:28 AM	#141
polish_aristocrat Too lazy to set a custom title Join Date: Jul 2002 Posts: 40,377	BTW - no offence to Micheal ^ but since so many people are concerned about epassporte's security recently, they should be aware of such facts IMHO __________________ I don't use ICQ anymore.

03-03-2007, 03:29 AM	#142
polish_aristocrat Too lazy to set a custom title Join Date: Jul 2002 Posts: 40,377	shit, I guess I wont be able to increase my Virtual Visa limit from $500 to $1000 anymore __________________ I don't use ICQ anymore.

03-29-2007, 03:07 AM	#143
Nicely-Nicely Registered User Join Date: Sep 2003 Location: London, UK Posts: 5	1. Two months and waiting for a reply from epassporte despite numerous emails and calls. 2. They are now holding money I wish to withdraw but have no way to until I get a reply from their support. So, what qualifies as illegal activity? 3. It seems, also, that anyone outside of the US is completely stuffed in terms of withdrawing funds. 4. I've paid for my visa card (over two months ago) and have yet to receive it. So where are these improvements? __________________ Arthur 'Nicely-Nicely' Johnson Self-Lover's World selfloversworld.com

09-07-2010, 01:33 PM	#145
DEA - banned for life V.I.P. Join Date: Nov 2004 Location: InYour Head Posts: 7,886	atleast michael o spelled "statement " correctly in this one lol

09-07-2010, 01:36 PM	#146
area51 - BANNED FOR LIFE So Fucking Banned Join Date: Aug 2009 Posts: 3,164	glad this one has been resolved.

09-07-2010, 01:40 PM	#148
willwank Confirmed User Industry Role: Join Date: Sep 2006 Location: Hamilton, ON Posts: 628	stop bumping this ancient thread. admins should lock it or something... __________________ icq 437 654 594 * HIM: I GOT FUCKED! HER: YES YOU DID! *