A BIG Fat FUCK YOU to Sony!!! - GoFuckYourself.com

DateDoc · 10-23-2007, 01:19 PM

I have always loved Sony products. I have 2 of their PCs and have bought many other things from them in the past. For the last 10 days I have been trying to help out a friend who was promised Vista when she bought a Sony laptop at my recommendation.

She was supposed to register the laptop in 30 days and did not so Sony gave her the run around about getting her Vista upgrade. I said, "let me see what I can do." After 10 days of emails back and forth Sony's final answer was what we knew all along. It wasn't registered in 30 days so no Vista for you!

It amazes me. Together we have spent $6k on Sony PCs in the last 18 months and they can't part with one copy of Vista for her because she had not registered her laptop in 30 days.

This was my last email to them.

Quote:

It is amzing that the fact that we have spent $6000 on sony computers in the last 18 months has no affect on your company's decision to give something that was offered that would basically cost you nothing to do.

I am about to buy a new HDTV - It will NOT be a Sony.
Any and all future electronic purchases I make will NOT be Sony.
I will discourage as many people as I can from buying Sony products.

You just lost one awesome customer that USED to like Sony products. I will spend my money on your competitors products.

BradM · 10-23-2007, 01:21 PM

That email will surely change their mind. The CEO of Sony is hurt.

In reality the Indian that MAY read it doesn't give a fuck.

baddog · 10-23-2007, 01:21 PM

I can see their stock dropping now

sortie · 10-23-2007, 01:23 PM

Coporate red tape. You just need to get to a real person that has some authority and they would give you vista. Employees on the low level will get fired for not holding to the 30 day thing.

sortie · 10-23-2007, 01:26 PM

BTW: They are probably doing your friend a favor buy not giving her Vista.
A lot of people think it sucks.

DateDoc · 10-23-2007, 01:27 PM

Nice - they just sent me a survey to fill out - brb time to have some fun!

DateDoc · 10-23-2007, 01:28 PM

I have a sony desktop and sony laptop for sale - bid now!

DateDoc · 10-23-2007, 01:34 PM

Quote:

Originally Posted by sortie

Coporate red tape. You just need to get to a real person that has some authority and they would give you vista. Employees on the low level will get fired for not holding to the 30 day thing.

Before this last attempt to get it there were numerous phone calls to all kinds of people at sony to no avail.

DateDoc · 10-23-2007, 01:36 PM

Quote:

Originally Posted by BradM

That email will surely change their mind. The CEO of Sony is hurt.

In reality the Indian that MAY read it doesn't give a fuck.

with a last name of O'Meara i do not think he is Indian.

Mayor · 10-23-2007, 01:36 PM

I wish I had the problem, Vista sucks on my new laptop.

DateDoc · 10-23-2007, 01:37 PM

Quote:

Originally Posted by baddog

I can see their stock dropping now

Bit by bit their reputation is changing. they are not the Sony they used to be.

GAMEFINEST · 10-23-2007, 01:40 PM

That sucks, all my products are either dell or sony...

PornMogul · 10-23-2007, 01:41 PM

Why diddnt you just take care of it within 30 days? I got my vista from them no problem. I love sony.

TubeTitans_SusieQ · 10-23-2007, 01:42 PM

Is it normal for their Vaio's to crash after one year, I've been wanting to get one, but my a few of my friends said that right after their yr warranty was up they crashed real quick....must just be something odd

baddog · 10-23-2007, 01:58 PM

Quote:

Originally Posted by DateDoc

Bit by bit their reputation is changing. they are not the Sony they used to be.

They make great TV's and monitors. Why anyone thought that meant everything else was great is beyond me.

betamax anyone?

GrouchyAdmin · 10-23-2007, 02:00 PM

I also consider myself an awesome customer.

GrouchyAdmin · 10-23-2007, 02:02 PM

Quote:

Originally Posted by baddog

betamax anyone?

Spouting off shit without doing research, again? The Betamax was capable of a much better resolution than VHS. It cost more as it was not an open standard, and until recently, most television productions continued to use it. Just because something loses the battle doesn't mean it's shittier.

MaDalton · 10-23-2007, 02:02 PM

you should be happy that you got no Vista - thank them and move on ;)

BradM · 10-23-2007, 02:04 PM

Quote:

Originally Posted by GrouchyAdmin

Spouting off shit without doing research, again? The Betamax was capable of a much better resolution than VHS. It cost more as it was not an open standard, and until recently, most television productions continued to use it. Just because something loses the battle doesn't mean it's shittier.

For example: fagdog is winning his battle with old age. When clearly he is shittier.

DateDoc · 10-23-2007, 02:10 PM

LOL, they just sent me this......

Quote:

Thank you for your comments regarding your recent Sony purchase.

When a customer purchases from Sony, our goal is complete satisfaction with the product.

Your comments and suggestions enable us to continuously improve and they will be reviewed by the appropriate departments empowered to implement them as appropriate.

Klen · 10-23-2007, 02:20 PM

Well sony generaly have crappy products so nothing special.

DateDoc · 10-23-2007, 04:14 PM

FU Sony Bump

fuckingfuck · 10-23-2007, 04:16 PM

I hate shitty Sony products.

SCtyger · 10-23-2007, 04:24 PM

Sony: overpriced products. I've since moved to Dell for PCs and Samsung for home electronics.

1off · 10-23-2007, 04:26 PM

Quote:

Originally Posted by baddog

They make great TV's and monitors. Why anyone thought that meant everything else was great is beyond me.

betamax anyone?

So, you're saying don't judge them because they have 2 good products, but do judge them for their one failure? Strange logic.

D · 10-23-2007, 04:27 PM

I swore myself off Sony products over 2 years ago for similar reasons.

The company has issues.

AaronM · 10-23-2007, 04:27 PM

Sony PC's suck ass and so does their support on them.

tony286 · 10-23-2007, 04:27 PM

go to hoovers online and find out who the ceo in the usa and overnight a letter saying all the things you said. You will get a response. Email doesnt work for those things and at the low level they dont give a shit.

sandman! · 10-23-2007, 04:29 PM

I allways laugh when i see people buying comps from sony they are the most overpriced comps out there you can find.

glad you like spending an extra few hundred for the sony name.

LOL

DateDoc · 10-23-2007, 04:30 PM

Quote:

Originally Posted by sandman!

I allways laugh when i see people buying comps from sony they are the most overpriced comps out there you can find.

glad you like spending an extra few hundred for the sony name.

LOL

You'd probably love that I am a HUGE Apple fan then.

fuckingfuck · 10-23-2007, 04:30 PM

Best reasonably priced laptops: Acer.

sandman! · 10-23-2007, 04:40 PM

Quote:

Originally Posted by DateDoc

You'd probably love that I am a HUGE Apple fan then.

Well apple is a whole diffrent ballgame but why someone would buy a sony laptop when for the same price you can get a thinkpad i dont get i dont think lenova has had time to fuck up the IBM quality yet

sandman! · 10-23-2007, 04:44 PM

Best laptop for the $$$$ is dell when they are on sale not a high end laptop but allmost allways best for the $$$

Best laptop if your going to work it to the ground either a thinkpad or an hp/compaq armada or whatever they are calling thier biz laptops nowdays.

Drake · 10-23-2007, 04:45 PM

Sony has sucked for a long time. Go elsewhere for quality product and support.

Viper2K1 · 10-23-2007, 04:52 PM

for me it was the opposite ...

I normally wouldn't qualify for a "free" (25 euro S&H LOL) vista upgrade, as I bought my vaio like 4-5 weeks too soon.

I registered for the upgrade, filled out a purchase date that would qualify me for a vista upgrade and finished the registration with my cc-info.
Then I got the instructions to mail/fax a copy of my invoice and that after they got it they'd charge my cc and send me the upgrade.

I didn't send them anything, but like 2 months later the vista upgrade was in my mailbox

Methodcash Rick · 10-23-2007, 05:14 PM

Quote:

Originally Posted by DateDoc

I have a sony desktop and sony laptop for sale - bid now!

Can I get the Vista upgrade if I win.

Barefootsies · 10-23-2007, 06:07 PM

Quote:

Originally Posted by BradM

That email will surely change their mind. The CEO of Sony is hurt.

In reality the Indian that MAY read it doesn't give a fuck.

minusonebit · 10-23-2007, 08:17 PM

You need to put your COMPLAINT in writing (on paper) and send it via CERTIFIED MAIL with RETURN RECEIPT REQUESTED to their corporate office. No one who has a serious complaint sends it by e-mail and gets results. Companies don't understand e-mail. They do, however, understand certified mail.

But as was said previously, Vista is horrible and they are doing you a favor,

DateDoc · 10-23-2007, 08:20 PM

Quote:

Originally Posted by Methodcash Rick

Can I get the Vista upgrade if I win.

the desktop has vista on it

RedShoe · 10-23-2007, 08:51 PM

Quote:

Originally Posted by DateDoc

Bit by bit their reputation is changing. they are not the Sony they used to be.

Are they same Sony that hasn't learned a fucking thing since Betamax? BlueRay.. I rest my case.

pornguy · 10-23-2007, 09:03 PM

Seems big companies dont have a problem screwing people. Dell shorted me a harddrive on my new laptop, and now they say that this model does not come with 2 hard drives. Funny though of you go to their site and build one like I did, they still offer it, and charge you for it.

Now I have to find the time to argue with them. At this rate, this is my first and last dell.

sandman! · 10-23-2007, 09:28 PM

Quote:

Originally Posted by pornguy

Seems big companies dont have a problem screwing people. Dell shorted me a harddrive on my new laptop, and now they say that this model does not come with 2 hard drives. Funny though of you go to their site and build one like I did, they still offer it, and charge you for it.

Now I have to find the time to argue with them. At this rate, this is my first and last dell.

either its on your order or its not what is there to argue about ?

Im assuming you ordered online where every single piece of your system is in your recipt.

minusonebit · 10-23-2007, 09:46 PM

Quote:

Originally Posted by pornguy

Seems big companies dont have a problem screwing people. Dell shorted me a harddrive on my new laptop, and now they say that this model does not come with 2 hard drives. Funny though of you go to their site and build one like I did, they still offer it, and charge you for it.

Now I have to find the time to argue with them. At this rate, this is my first and last dell.

Dell is terrible. I bought my first and my last Dell a while ago. I didn't have that piece of shit for longer than couple of months before the CTRL key broke off. That laptop sucked. It still sits in the corner of my office on a shelf, gathering dust.

10-23-2007, 01:23 PM	#4
sortie Confirmed User Industry Role: Join Date: Mar 2007 Posts: 7,771	Coporate red tape. You just need to get to a real person that has some authority and they would give you vista. Employees on the low level will get fired for not holding to the 30 day thing. __________________

10-23-2007, 01:26 PM	#5
sortie Confirmed User Industry Role: Join Date: Mar 2007 Posts: 7,771	BTW: They are probably doing your friend a favor buy not giving her Vista. A lot of people think it sucks. __________________

10-23-2007, 01:27 PM	#6
DateDoc Outside looking in. Industry Role: Join Date: Feb 2005 Location: To Hell You Ride Posts: 14,243	Nice - they just sent me a survey to fill out - brb time to have some fun! __________________

10-23-2007, 01:28 PM	#7
DateDoc Outside looking in. Industry Role: Join Date: Feb 2005 Location: To Hell You Ride Posts: 14,243	I have a sony desktop and sony laptop for sale - bid now! __________________

10-23-2007, 01:40 PM	#12
GAMEFINEST Make STACK$ Industry Role: Join Date: Nov 2006 Location: sexy time Posts: 14,424	That sucks, all my products are either dell or sony... __________________ Compound interest.

10-23-2007, 01:21 PM	#2
BradM Confirmed User Join Date: Dec 2003 Location: 1123,6536,5231 Posts: 3,397	That email will surely change their mind. The CEO of Sony is hurt. In reality the Indian that MAY read it doesn't give a fuck.

10-23-2007, 01:21 PM	#3
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,089	I can see their stock dropping now

10-23-2007, 01:36 PM	#10
Mayor Confirmed User Join Date: May 2001 Posts: 497	I wish I had the problem, Vista sucks on my new laptop.

10-23-2007, 01:41 PM	#13
PornMogul Confirmed User Join Date: May 2007 Location: LA Posts: 1,495	Why diddnt you just take care of it within 30 days? I got my vista from them no problem. I love sony.

10-23-2007, 01:42 PM	#14
TubeTitans_SusieQ Confirmed User Join Date: May 2007 Location: Sunny Florida Posts: 3,884	Is it normal for their Vaio's to crash after one year, I've been wanting to get one, but my a few of my friends said that right after their yr warranty was up they crashed real quick....must just be something odd __________________ Make $40 on Every FREE Lifetime Registration ICQ: 370399852

10-23-2007, 02:00 PM	#16
GrouchyAdmin Now choke yourself! Industry Role: Join Date: Apr 2006 Posts: 12,085	I also consider myself an awesome customer. __________________ AIM: GrouchyGfy

10-23-2007, 02:02 PM	#18
MaDalton I am Amazing Content! Industry Role: Join Date: Feb 2004 Posts: 39,822	you should be happy that you got no Vista - thank them and move on ;) __________________ AmazingContent.com - providing only the best content and service since 2003 Monetize your content on Veegaz.com - one of Germanies largest VOD sites Got German traffic? We convert it into money for you! Skype: madalton02826 - Email: oltecconsult [at] gmail [dot] com

10-23-2007, 02:20 PM	#21
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	Well sony generaly have crappy products so nothing special.

10-23-2007, 04:14 PM	#22
DateDoc Outside looking in. Industry Role: Join Date: Feb 2005 Location: To Hell You Ride Posts: 14,243	FU Sony Bump __________________

10-23-2007, 04:16 PM	#23
fuckingfuck Confirmed User Join Date: May 2007 Posts: 521	I hate shitty Sony products.

10-23-2007, 04:24 PM	#24
SCtyger Confirmed User Join Date: May 2003 Posts: 564	Sony: overpriced products. I've since moved to Dell for PCs and Samsung for home electronics. __________________ http://www.silvercash.com/

10-23-2007, 04:27 PM	#26
D Confirmed User Join Date: Jan 2006 Location: The Valley Posts: 7,412	I swore myself off Sony products over 2 years ago for similar reasons. The company has issues. __________________ -D. ICQ: 202-96-31

10-23-2007, 04:27 PM	#27
AaronM Too lazy to set a custom title Industry Role: Join Date: Oct 2001 Location: ┌∩┐ ◣_◢ ┌∩┐ Posts: 46,909	Sony PC's suck ass and so does their support on them.

10-23-2007, 04:27 PM	#28
tony286 lurker Industry Role: Join Date: Aug 2002 Location: atlanta Posts: 57,021	go to hoovers online and find out who the ceo in the usa and overnight a letter saying all the things you said. You will get a response. Email doesnt work for those things and at the low level they dont give a shit.

10-23-2007, 04:29 PM	#29
sandman! Icq: 14420613 Industry Role: Join Date: Mar 2001 Location: chicago Posts: 15,432	I allways laugh when i see people buying comps from sony they are the most overpriced comps out there you can find. glad you like spending an extra few hundred for the sony name. LOL __________________ Need WebHosting ? Email me for some great deals [email protected]

10-23-2007, 04:30 PM	#31
fuckingfuck Confirmed User Join Date: May 2007 Posts: 521	Best reasonably priced laptops: Acer.

10-23-2007, 04:44 PM	#33
sandman! Icq: 14420613 Industry Role: Join Date: Mar 2001 Location: chicago Posts: 15,432	Best laptop for the $$$$ is dell when they are on sale not a high end laptop but allmost allways best for the $$$ Best laptop if your going to work it to the ground either a thinkpad or an hp/compaq armada or whatever they are calling thier biz laptops nowdays. __________________ Need WebHosting ? Email me for some great deals [email protected]

10-23-2007, 04:45 PM	#34
Drake Hello world! Industry Role: Join Date: Mar 2003 Posts: 12,508	Sony has sucked for a long time. Go elsewhere for quality product and support.

10-23-2007, 04:52 PM	#35
Viper2K1 Confirmed User Industry Role: Join Date: Aug 2001 Posts: 1,006	for me it was the opposite ... I normally wouldn't qualify for a "free" (25 euro S&H LOL) vista upgrade, as I bought my vaio like 4-5 weeks too soon. I registered for the upgrade, filled out a purchase date that would qualify me for a vista upgrade and finished the registration with my cc-info. Then I got the instructions to mail/fax a copy of my invoice and that after they got it they'd charge my cc and send me the upgrade. I didn't send them anything, but like 2 months later the vista upgrade was in my mailbox __________________ Spank me Dude, where's my traffic?

10-23-2007, 08:17 PM	#38
minusonebit So Fucking Banned Join Date: Feb 2006 Location: [email protected] Posts: 7,391	You need to put your COMPLAINT in writing (on paper) and send it via CERTIFIED MAIL with RETURN RECEIPT REQUESTED to their corporate office. No one who has a serious complaint sends it by e-mail and gets results. Companies don't understand e-mail. They do, however, understand certified mail. But as was said previously, Vista is horrible and they are doing you a favor,

10-23-2007, 09:03 PM	#41
pornguy Too lazy to set a custom title Industry Role: Join Date: Mar 2003 Location: Homeless Posts: 62,911	Seems big companies dont have a problem screwing people. Dell shorted me a harddrive on my new laptop, and now they say that this model does not come with 2 hard drives. Funny though of you go to their site and build one like I did, they still offer it, and charge you for it. Now I have to find the time to argue with them. At this rate, this is my first and last dell. __________________ PornGuy skype me pornguy_epic AmateurDough The Hottes Shemales online! TChicks.com \| Angeles Cid \| Mariana Cordoba \| MAILERS WELCOME!