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Old 02-14-2008, 05:34 PM   #1
BlackCrayon
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Does epass automatically send you a new card when the old one expires?

Or is there something you have to do to get one?
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Old 02-14-2008, 05:38 PM   #2
nylonbabes
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yes , i got my yesterday ;)
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Old 02-14-2008, 05:50 PM   #3
rick-e
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yes you will get it before your old card expires
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Old 02-14-2008, 05:51 PM   #4
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They take out the money for a new fast enough,they better send one
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Old 02-14-2008, 05:57 PM   #5
Michael O
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If the card is good through 03/08 it means the card will work until March 31st.
We will automatically send a new card in the beginning of March and the new card works from April 1st.
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Old 02-14-2008, 06:06 PM   #6
Miguel T
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Yes it does!
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Old 02-14-2008, 06:10 PM   #7
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Quote:
Originally Posted by Michael O View Post
If the card is good through 03/08 it means the card will work until March 31st.
We will automatically send a new card in the beginning of March and the new card works from April 1st.
Excellent. I meant to ask you about that but I kept forgetting.
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Old 02-14-2008, 06:13 PM   #8
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It's only if you have the $35 card fee in your account, right?
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Old 02-14-2008, 07:04 PM   #9
FreeHugeMovies
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Actually I was charged for one last year and I didn't want it. I then contacted Michael and he told me he would put in the request that I won't be getting anymore cards.

Come to think of it, I never received my new card from last year. LOL
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Old 02-14-2008, 08:18 PM   #10
BlackCrayon
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Quote:
Originally Posted by Michael O View Post
If the card is good through 03/08 it means the card will work until March 31st.
We will automatically send a new card in the beginning of March and the new card works from April 1st.
what if there is no money in the account at the time when you charge the $35 bucks for a new one? Just take off $35 next time money is deposited?
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Old 02-14-2008, 08:45 PM   #11
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^ i hope thats what they do
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Old 02-14-2008, 08:52 PM   #12
Wolfy
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I made a decision to never use the card again (I was swiping the fucking thing all over the place, spendingWAY too much because I knew it was there lol!)

So I cut the card up... and the NEXT DAY they charged me $35 for a renewal! And a new one was in the mail!!!! (Pure coincidence.)

Epass mail support is the WORST ever, but at least you can sit on hold for a half hour and get it taken care of. They canceled the card and refunded the fee. in a left handed kind of way :P
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Old 02-14-2008, 08:54 PM   #13
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Quote:
Originally Posted by BlackCrayon View Post
what if there is no money in the account at the time when you charge the $35 bucks for a new one? Just take off $35 next time money is deposited?
That's what they did for me,the next time loot was in they took it off
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Old 02-14-2008, 10:46 PM   #14
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If there are not enough funds to cover the fee the card will be renewed and made the next time the funds are available.
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Old 02-14-2008, 11:19 PM   #15
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i've just remembered my card will expire soon
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Old 02-14-2008, 11:36 PM   #16
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Originally Posted by Michael O View Post
If there are not enough funds to cover the fee the card will be renewed and made the next time the funds are available.
and where is the option in the admin to opt out of that service/fee?
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