OXEO is down! - GoFuckYourself.com

SteppenWolf · 01-11-2008, 10:54 AM

Everything on white.oxeo.com is down since hours ago.
Please get your shit straight asap!!!!

Overall i have zero problems with them, but i dont like how this is looking.

baddog · 01-11-2008, 11:30 AM

oxeo.com is up

LiveDose · 01-11-2008, 11:36 AM

Quote:

Originally Posted by baddog

oxeo.com is up

Here too.

SteppenWolf · 01-11-2008, 11:43 AM

oxeo.com is up, some of their servers are down.
like white.oxeo.com where is all my shit. What a shitty day.

baddog · 01-11-2008, 11:58 AM

Have you contacted them? What did they say?

boneprone · 01-11-2008, 11:59 AM

if it aint white it aint right!

I personally prefer negro.oxeo.com

its more stable

boneprone · 01-11-2008, 12:00 PM

im sure it will get fixed. those guys are great.

keep us posted.

SteppenWolf · 01-11-2008, 12:05 PM

Still down almost 4hrs now

Not that i dont like Oxeo, they've been great with me so far but you know how the hosting biz is... a downtime and all previous work goes through the drain.

I cant contact their support also, i hope someone from Oxeo comes here to update us on the situtation.

~Ray · 01-11-2008, 12:07 PM

they are on icq support 24/7

161954530 - matt - oxeo support

~Ray

FrankWhite · 01-11-2008, 12:11 PM

Quote:

Originally Posted by SteppenWolf

Still down almost 4hrs now

Not that i dont like Oxeo, they've been great with me so far but you know how the hosting biz is... a downtime and all previous work goes through the drain.

I cant contact their support also, i hope someone from Oxeo comes here to update us on the situtation.

did you try their support icq # ?

SteppenWolf · 01-11-2008, 12:20 PM

Quote:

Originally Posted by AdvertisingSex

they are on icq support 24/7

161954530 - matt - oxeo support

~Ray

Dont use ICQ. But i got a friend with the same issue and he spoke with them. An HD failed on that server along with the raid controllers so they are replacing the whole stack from the backups.

Hope its up soon. Will update everyone.

SteppenWolf · 01-11-2008, 01:09 PM

5 hrs so far.
Bump for an answer.

PlayaPlaya · 01-11-2008, 01:11 PM

Quote:

Originally Posted by SteppenWolf

Dont use ICQ. But i got a friend with the same issue and he spoke with them. An HD failed on that server along with the raid controllers so they are replacing the whole stack from the backups.

Hope its up soon. Will update everyone.

Its an isolated issue with the virtual server that you are hosted on, support is working to restore everything from backups. You can reach our support 24/7 via icq 161954530, email [email protected] or telephone 212.812.9073.

You can also contact me directly at [email protected]

webair · 01-11-2008, 01:28 PM

Quote:

Originally Posted by PlayaPlaya

Its an isolated issue with the virtual server that you are hosted on, support is working to restore everything from backups. You can reach our support 24/7 via icq 161954530, email [email protected] or telephone 212.812.9073.

You can also contact me directly at [email protected]

Why would he do that when he can come here and post this thread, get absolutely nothing accomplished except wasting even more of your time when you could be fixing his issue had he contacted you privately?

SteppenWolf · 01-11-2008, 04:28 PM

Still down.
8hrs so far.

Bump for a solution.

baddog · 01-11-2008, 04:31 PM

Quote:

Originally Posted by SteppenWolf

Bump for a solution.

Solution? Smoke a bowl. Sometimes things are out of your control. Sounds like this is one of those times.

TidalWave · 01-11-2008, 04:33 PM

the solution is in progress. restoring a server with full backups is not an easy or quick job.

SteppenWolf · 01-11-2008, 04:33 PM

Quote:

Originally Posted by baddog

Solution? Smoke a bowl. Sometimes things are out of your control. Sounds like this is one of those times.

I know how it is but it's so frustrating. Having your hosting down is a real proof of your character.

webair · 01-11-2008, 05:08 PM

solution - call oxeo!

SteppenWolf · 01-11-2008, 05:55 PM

No. I won't call. It's clear they are working on the issue. At this point, im just measuring how much time a company like Oxeo takes to react over a problem of this magnitude, so all the community here is aware of that info.

So, almost 10hrs down now.

Herb Kornfield · 01-11-2008, 07:16 PM

I dont get why posting about this for 10 hours down and not a call in.

That's just silly.

st0ned · 01-11-2008, 07:21 PM

Quote:

Originally Posted by Herb Kornfield

I dont get why posting about this for 10 hours down and not a call in.

That's just silly.

No kidding.

sandman! · 01-11-2008, 07:22 PM

im guessing you have no idea how long it can take to rebuild an array from a backup

SteppenWolf · 01-11-2008, 07:25 PM

Quote:

Originally Posted by Herb Kornfield

I dont get why posting about this for 10 hours down and not a call in.

That's just silly.

I told you why. They found the problem already and they were working on it. And I was informed as well. So a call from me wouldnt solve the problem unless i could magically transfer a brand new HD with all the previous content by phone to them.

Since that was not the case i decided to keep everyone informed here about the time to issue this problem by Oxeo.

It's just getting fixed, so the aprox. time they took to address the problem was 12hrs aprox.

SteppenWolf · 01-11-2008, 07:27 PM

Quote:

Originally Posted by sandman!

im guessing you have no idea how long it can take to rebuild an array from a backup

I dont, but 12hrs seems an awful lot of time to me. Specially if you have a 100% uptime guarantee in your website.

baddog · 01-11-2008, 08:09 PM

Quote:

Originally Posted by SteppenWolf

I dont, but 12hrs seems an awful lot of time to me. Specially if you have a 100% uptime guarantee in your website.

There is never 100% uptime even if they guarantee it. I would guess that you will get a discount or waived monthly fee if you asked. Would need to look at their TOS.

Dude, some things take time, and if this is a huge server with a ton of users on it, yeah, it may take even longer.

01-11-2008, 10:54 AM	#1
SteppenWolf Registered User Join Date: Sep 2006 Posts: 62	OXEO is down! Everything on white.oxeo.com is down since hours ago. Please get your shit straight asap!!!! Overall i have zero problems with them, but i dont like how this is looking.

01-11-2008, 11:59 AM	#6
boneprone Hall Of Fame Industry Role: Join Date: Jan 2001 Location: Portland Oregon USA Posts: 34,415	if it aint white it aint right! I personally prefer negro.oxeo.com its more stable __________________ Industry Hall Of Fame Legend Mike Jones Bow to the Power - Still BP4L http://gfyawards.com/hall-of-fame Learn about it kids.

01-11-2008, 12:00 PM	#7
boneprone Hall Of Fame Industry Role: Join Date: Jan 2001 Location: Portland Oregon USA Posts: 34,415	im sure it will get fixed. those guys are great. keep us posted. __________________ Industry Hall Of Fame Legend Mike Jones Bow to the Power - Still BP4L http://gfyawards.com/hall-of-fame Learn about it kids.

01-11-2008, 12:07 PM	#9
~Ray visit hardlinks.org Industry Role: Join Date: Jun 2003 Location: Las Vegas , Nv >>> [email protected] or icq 94994627 anytime Posts: 18,362	they are on icq support 24/7 161954530 - matt - oxeo support ~Ray __________________ Adult Backlinks for Adult Websites - Testimonials Available

01-11-2008, 04:33 PM	#17
TidalWave Confirmed User Industry Role: Join Date: Sep 2007 Location: Los Angeles Posts: 2,706	the solution is in progress. restoring a server with full backups is not an easy or quick job. __________________ www.SwiftNode.com

01-11-2008, 11:30 AM	#2
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,090	oxeo.com is up

01-11-2008, 11:43 AM	#4
SteppenWolf Registered User Join Date: Sep 2006 Posts: 62	oxeo.com is up, some of their servers are down. like white.oxeo.com where is all my shit. What a shitty day.

01-11-2008, 11:58 AM	#5
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,090	Have you contacted them? What did they say?

01-11-2008, 12:05 PM	#8
SteppenWolf Registered User Join Date: Sep 2006 Posts: 62	Still down almost 4hrs now Not that i dont like Oxeo, they've been great with me so far but you know how the hosting biz is... a downtime and all previous work goes through the drain. I cant contact their support also, i hope someone from Oxeo comes here to update us on the situtation.

01-11-2008, 01:09 PM	#12
SteppenWolf Registered User Join Date: Sep 2006 Posts: 62	5 hrs so far. Bump for an answer.

01-11-2008, 04:28 PM	#15
SteppenWolf Registered User Join Date: Sep 2006 Posts: 62	Still down. 8hrs so far. Bump for a solution.

01-11-2008, 05:08 PM	#19
webair Confirmed User Industry Role: Join Date: Feb 2002 Location: NYC, NY Posts: 8,531	solution - call oxeo! __________________ ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ *ICQ:* 243116321 - *TWITTER* - @WEBAIRINC - E-Mail: [email protected]

01-11-2008, 05:55 PM	#20
SteppenWolf Registered User Join Date: Sep 2006 Posts: 62	No. I won't call. It's clear they are working on the issue. At this point, im just measuring how much time a company like Oxeo takes to react over a problem of this magnitude, so all the community here is aware of that info. So, almost 10hrs down now.

01-11-2008, 07:16 PM	#21
Herb Kornfield Is on the 1 Industry Role: Join Date: Sep 2002 Location: Philly Burbs Posts: 4,996	I dont get why posting about this for 10 hours down and not a call in. That's just silly.

01-11-2008, 07:22 PM	#23
sandman! Icq: 14420613 Industry Role: Join Date: Mar 2001 Location: chicago Posts: 15,432	im guessing you have no idea how long it can take to rebuild an array from a backup __________________ Need WebHosting ? Email me for some great deals [email protected]