ok so i decided to upgrade my web host plan... - GoFuckYourself.com

eMonk · 02-08-2008, 08:44 PM

i decided to upgrade my web hosting plan on monday. its now friday & the work order is still not complete. its final eta was 8:00pm today. its now 10:40pm. its near completion but its like no one is working the orders. i responded to the work order ticket around 2pm today to complete it. i haven't gotten a response since. just contacted live support & they tell me the admin will contact me in a hour or so.

if i would have known it was going to take this long i would have gone with my initial host that could have had this done in ONE DAY!!!

pornask · 02-08-2008, 08:48 PM

wow, dude. You should try one of reputable adult hosts that know what they're doing. You may end up paying a few bocks extra, but you will seriously see your sites up and running and you will spend less time keeping them alive, hence more time to grow them.

baddog · 02-08-2008, 08:48 PM

Unless they had to special order the hardware, and informed you of that ahead of time, that is unacceptable IMHO.

eMonk · 02-08-2008, 08:57 PM

its funny because their banner is currently being displayed in the gfy rotation at the top of my screen.

email from web host THIS MORNING!!:
------------------------
Dear Client,

The technician assigned to your work order - (Virtual -> Dedicated Upgrade) has begun work. The current ETA for completion of this work is Friday February 8th 2008 08:00:00 PM. If you have any questions regarding this work order, please contact the work order manager.
------------------------

my work order JUST STARTED TODAY when it was ordered on monday!!

my sites haven't been updated since because i didn't know when it was going to be interrupted!!

now i know!!

work order manager has not been around!!

ggggrrrrr!!

directfiesta · 02-08-2008, 09:02 PM

they probably saw your sig and puked over the server ....

eMonk · 02-08-2008, 09:09 PM

Quote:

Originally Posted by directfiesta

they probably saw your sig and puked over the server ....

my upcoming sig is gonna be their banner going in & out of the live vagina!!

eMonk · 02-08-2008, 09:13 PM

Quote:

Originally Posted by baddog

Unless they had to special order the hardware, and informed you of that ahead of time, that is unacceptable IMHO.

i was told 72-96 hours for the work order to be COMPLETE!

the work order begun 120 hours later!

no special hardware needed!

eMonk · 02-08-2008, 09:19 PM

the thing that pisses me off the most out of this is...

DuTcHy from xxxhostit responded to my icq msg & told me he could start moving my files over to his servers asap and have it done within a few hours... i hate learning from my mistakes...

he's next in line though if things don't go well once my work order completes!!

eMonk · 02-08-2008, 09:28 PM

11:28pm and still no response from the work order manager!!

live support also can't complete the order.

papill0n · 02-08-2008, 09:42 PM

Totally unacceptable. Hope they sort you out soon man.

LiveDose · 02-08-2008, 09:53 PM

That is a long wait. You are a dream client...

teksonline · 02-08-2008, 10:00 PM

what do you expect for 99 cents a month...

baddog · 02-08-2008, 10:02 PM

Quote:

Originally Posted by MUNK

i was told 72-96 hours for the work order to be COMPLETE!

the work order begun 120 hours later!

no special hardware needed!

Very little reason for it to take 3-4 days. When we first started up we had techs that took a while, but now most dedicated plans are set up same day.

baddog · 02-08-2008, 10:04 PM

Quote:

Originally Posted by MUNK

i was told 72-96 hours for the work order to be COMPLETE!

the work order begun 120 hours later!

no special hardware needed!

Very little reason for it to take 3-4 days. When we first started up we had techs that took a while, but now most dedicated plans are set up same day.

eMonk · 02-08-2008, 10:15 PM

Quote:

Originally Posted by teksonline

what do you expect for 99 cents a month...

uh, change cents to dollars!

CyberHustler · 02-08-2008, 10:18 PM

Well, what host is it? I bet if you out them it will be done within the next few minutes.

eMonk · 02-08-2008, 10:24 PM

Quote:

Originally Posted by Cyber-Hu$tler

Well, what host is it? I bet if you out them it will be done within the next few minutes.

run a whois on the domain hosting my sig.

i'm sure they have been bashed many times here before. THIS IS CRAZY!)(@#

CyberHustler · 02-08-2008, 10:28 PM

Quote:

Originally Posted by MUNK

run a whois on the domain hosting my sig.

i'm sure they have been bashed many times here before. THIS IS CRAZY!)(@#

Man, I should have known....

imabro · 02-08-2008, 10:36 PM

Quote:

Originally Posted by MUNK

run a whois on the domain hosting my sig.

i'm sure they have been bashed many times here before. THIS IS CRAZY!)(@#

xbiz awards host of the year

eMonk · 02-08-2008, 10:43 PM

Quote:

Originally Posted by imabro

xbiz awards host of the year

that doesn't help me!

my admin assigned to this work order doesn't arrive till 2am and even then i'm looking at 24-48 hrs of downtime when he changes the dns information. i wished he would have started this before he left the office early yesterday!!

CyberHustler · 02-08-2008, 10:50 PM

That sucks, 24-48 hrs of downtime is horrible. Check out HostHead.com. I'm completely happy with them.

eMonk · 02-08-2008, 10:54 PM

Quote:

Originally Posted by baddog

Very little reason for it to take 3-4 days. When we first started up we had techs that took a while, but now most dedicated plans are set up same day.

i just found out from live support that there is only one person doing work orders. one that obviously isn't around enough!

eMonk · 02-08-2008, 11:00 PM

note to gfy: i'm going to be bashing this thread for the next 2-3 days!!

i have a lot of free time now!

what to do... what to do...

the content guy · 02-08-2008, 11:01 PM

Quote:

Originally Posted by directfiesta

they probably saw your sig and puked over the server ....

LOL, my thoughts exactly

eMonk · 02-08-2008, 11:06 PM

Quote:

Originally Posted by Cyber-Hu$tler

That sucks, 24-48 hrs of downtime is horrible. Check out HostHead.com. I'm completely happy with them.

yup, i have them on my list of hosts to try out before i kill myself with my current one.

After Shock Media · 02-08-2008, 11:40 PM

Without checking may I ask if this hosts first three letters are web?

eMonk · 02-08-2008, 11:53 PM

Quote:

Originally Posted by After Shock Media

Without checking may I ask if this hosts first three letters are web?

eMonk · 02-09-2008, 12:11 AM

ok... its 2:07am... the manager assigned to this work order was suppose to arrive at 2:00am... 7 mins ago... i'll give him sometime to punch in... make his coffee... say hello to his fellow employees...

but something is telling me in my gut that he won't be responding to my email for another few hours... hhhrrrmmmm.... lets see shall we?

V_RocKs · 02-09-2008, 12:22 AM

Should go with the host in my sig now so you don't get screwed later.

eMonk · 02-09-2008, 12:27 AM

Quote:

Originally Posted by V_RocKs

Should go with the host in my sig now so you don't get screwed later.

yeah i checked them out last week. some nice packages there. i'm looking for 3-5 mbps bandwidth on a dedicated server. how much would that cost at gotwebhost.com?

eMonk · 02-09-2008, 12:48 AM

almost 3am now & still no response from work order admin!

GoNe · 02-09-2008, 02:35 AM

Bud, what host is it?

baddog · 02-09-2008, 02:35 AM

Quote:

Originally Posted by MUNK

yeah i checked them out last week. some nice packages there. i'm looking for 3-5 mbps bandwidth on a dedicated server. how much would that cost at gotwebhost.com?

If you decide you want to give up on the other guy, contact me, and I will work out a deal for you.

16075497

eMonk · 02-09-2008, 03:51 AM

5:50am still no response.

i can't sleep.

martinsc · 02-09-2008, 04:00 AM

ouch... that sucks...

Nookster · 02-09-2008, 04:03 AM

Not surprised one bit.

eMonk · 02-09-2008, 04:31 AM

Quote:

Originally Posted by baddog

If you decide you want to give up on the other guy, contact me, and I will work out a deal for you.

16075497

thx baddog will do! if i dont hear from my web host by the time i wake up... I'M MOVING TO ANOTHER HOST!

i hope the rest of you guys will have better luck with them.

SpeakEasy · 02-09-2008, 04:47 AM

This is yet ANOTHER thread that shows that webair really sucks when the truth is told by real people not just paid board whores.

Jace · 02-09-2008, 04:52 AM

I got about 10 posts in and thought to myself "this sounds like webair" hahaha

what a horrible host they are turning out to be, and I think they actually get worse every month or so

eMonk · 02-09-2008, 04:58 AM

does anyone know if some of their techies are outsourced? i wouldn't be surprised.

eMonk · 02-09-2008, 05:15 AM

7:15am *yawnz*

Boss Traffic Jim · 02-09-2008, 05:20 AM

You're gonna make yourself go nuts if you are still waiting for webair. You should be moving on already and chalk it up to experience.

Good Luck mate.

SpeakEasy · 02-09-2008, 05:25 AM

Quote:

Originally Posted by MUNK

does anyone know if some of their techies are outsourced? i wouldn't be surprised.

I remember reading in 1 of their spam threads recently that webair girrard dude said they have 60+ techs....I nearly pissed in my pants and spit soda all over when I read that bull.

Seriously dude, you should be making other hosting arrangements right now and end all your nightmares.

GoNe · 02-09-2008, 07:19 AM

Just emailed this thread to Michael at webair.

directfiesta · 02-09-2008, 08:09 AM

Quote:

Originally Posted by MUNK

then i'm looking at 24-48 hrs of downtime when he changes the dns information.

Why would you have downtime ????

Your site is on server1 , with original dns serving it to surfers
Site is also on server2, with new dns.

You switch DNS at the registrar level to the new dns. Depending on location and cache of worldwide dns, surfers either go to server1 or to server2. Full propagation can take up to 48 hours, but most of it is done in 2 - 5 hours.

Sites are never down ...

notoldschool · 02-09-2008, 09:18 AM

Quote:

Originally Posted by MUNK

its funny because their banner is currently being displayed in the gfy rotation at the top of my screen.

email from web host THIS MORNING!!:
------------------------
Dear Client,

The technician assigned to your work order - (Virtual -> Dedicated Upgrade) has begun work. The current ETA for completion of this work is Friday February 8th 2008 08:00:00 PM. If you have any questions regarding this work order, please contact the work order manager.
------------------------

my work order JUST STARTED TODAY when it was ordered on monday!!

my sites haven't been updated since because i didn't know when it was going to be interrupted!!

now i know!!

work order manager has not been around!!

ggggrrrrr!!

Ha ha...i know exactly what your talking about. I upgraded a server to dedicated and had 2 eta dates that passed and it ended up taking 3 weeks from the start date. Im just thankfull after all the problems it is finished and all is finally set up right.

webair · 02-09-2008, 10:11 AM

Munk Trying to get you online hit me up bud ill get this worked out for you bud, and compensate you for any downtime this is highly unusual...I am investigating now and will get you sorted IMMEDIATELY.

Jace · 02-09-2008, 10:18 AM

Quote:

Originally Posted by webair

Munk Trying to get you online hit me up bud ill get this worked out for you bud, and compensate you for any downtime this is highly unusual...I am investigating now and will get you sorted IMMEDIATELY.

highly unusual? HAHAHAHAHAHA

don't make me laugh harder

i remember my webair experience...like 4 years ago, started with virtual like this guy, just to try the waters...in the first month I accumulated approx 20 hours of downtime on my sites and was eventually given almost 6 months of free service for the fuck up, but what good is free service when the shit never works?

reading all the threads about webair fucking up since then makes me cringe when I see people sign up for them

webair · 02-09-2008, 10:31 AM

Quote:

Originally Posted by Jace

highly unusual? HAHAHAHAHAHA

don't make me laugh harder

i remember my webair experience...like 4 years ago, started with virtual like this guy, just to try the waters...in the first month I accumulated approx 20 hours of downtime on my sites and was eventually given almost 6 months of free service for the fuck up, but what good is free service when the shit never works?

reading all the threads about webair fucking up since then makes me cringe when I see people sign up for them

Yes HIGHLY UNUSUAL...

Jace I invite you to come back and try us again we've made stellar upgrades and have all new management (Alot can happen in 4 years =)) I don't know the particulars of your issues 4 years ago but i am sure you would be happy with our services now... And yes I would expect that we would & should have more posts on this board than any other host both bad and good, as we have been in business for 11+ years and host a lot more clients than what your comparing us to.

This situation will be handled just like we handle anything else that may arise quickly and efficiently. Thanks for bump jace!

Jace · 02-09-2008, 10:40 AM

Quote:

Originally Posted by webair

Yes HIGHLY UNUSUAL...

Jace I invite you to come back and try us again we've made stellar upgrades and have all new management (Alot can happen in 4 years =)) I don't know the particulars of your issues 4 years ago but i am sure you would be happy with our services now... And yes I would expect that we would & should have more posts on this board than any other host both bad and good, as we have been in business for 11+ years and host a lot more clients than what your comparing us to.

This situation will be handled just like we handle anything else that may arise quickly and efficiently. Thanks for bump jace!

hell no, I am with natnet now, can't get any better than that...the threads started on all the forums about how much webair screws up is just too much for me, and working on peoples blogs on webair servers let's me know nothing has really changed much since I was there

02-08-2008, 08:44 PM	#1
eMonk Confirmed User Industry Role: Join Date: Aug 2003 Location: Canada Posts: 2,310	ok so i decided to upgrade my web host plan... i decided to upgrade my web hosting plan on monday. its now friday & the work order is still not complete. its final eta was 8:00pm today. its now 10:40pm. its near completion but its like no one is working the orders. i responded to the work order ticket around 2pm today to complete it. i haven't gotten a response since. just contacted live support & they tell me the admin will contact me in a hour or so. if i would have known it was going to take this long i would have gone with my initial host that could have had this done in ONE DAY!!!

02-08-2008, 09:02 PM	#5
directfiesta Too lazy to set a custom title Industry Role: Join Date: Oct 2002 Location: Punta Cana, DR Posts: 29,583	they probably saw your sig and puked over the server .... __________________ I know that Asspimple is stoopid ... As he says, it is a FACT ! But I can't figure out how he can breathe or type , at the same time ....

02-08-2008, 09:53 PM	#11
LiveDose Show Yer Tits! Industry Role: Join Date: Feb 2002 Location: Somewhere Out there... Posts: 25,792	That is a long wait. You are a dream client... __________________ Scammer Alert: acer19 acer [email protected] [email protected] Money stolen using PayPal

02-08-2008, 11:40 PM	#26
After Shock Media It's coming look busy Join Date: Mar 2001 Location: "Ph'nglui mglw'nafh Cthulhu R'lyeh wgah'nagl fhtagn". Posts: 35,299	Without checking may I ask if this hosts first three letters are web? __________________ [email protected] ICQ:135982156 AIM: Aftershockmed1a MSN: [email protected]

02-09-2008, 02:35 AM	#32
GoNe Confirmed User Join Date: Jan 2003 Location: unknown Posts: 2,892	Bud, what host is it? __________________ buying domains 1 year or more in age. Adult related only. Email me at webmaster @ crazyvids.com

02-08-2008, 08:48 PM	#2
pornask So Fucking Banned Join Date: Aug 2006 Location: 253-233-241 Posts: 6,518	wow, dude. You should try one of reputable adult hosts that know what they're doing. You may end up paying a few bocks extra, but you will seriously see your sites up and running and you will spend less time keeping them alive, hence more time to grow them.

02-08-2008, 08:48 PM	#3
baddog So Fucking Banned Industry Role: Join Date: Apr 2001 Location: the beach, SoCal Posts: 107,090	Unless they had to special order the hardware, and informed you of that ahead of time, that is unacceptable IMHO.

02-08-2008, 08:57 PM	#4
eMonk Confirmed User Industry Role: Join Date: Aug 2003 Location: Canada Posts: 2,310	its funny because their banner is currently being displayed in the gfy rotation at the top of my screen. email from web host THIS MORNING!!: ------------------------ Dear Client, The technician assigned to your work order - (Virtual -> Dedicated Upgrade) has begun work. The current ETA for completion of this work is Friday February 8th 2008 08:00:00 PM. If you have any questions regarding this work order, please contact the work order manager. ------------------------ my work order JUST STARTED TODAY when it was ordered on monday!! my sites haven't been updated since because i didn't know when it was going to be interrupted!! now i know!! work order manager has not been around!! ggggrrrrr!!

02-08-2008, 09:19 PM	#8
eMonk Confirmed User Industry Role: Join Date: Aug 2003 Location: Canada Posts: 2,310	the thing that pisses me off the most out of this is... DuTcHy from xxxhostit responded to my icq msg & told me he could start moving my files over to his servers asap and have it done within a few hours... i hate learning from my mistakes... he's next in line though if things don't go well once my work order completes!!

02-08-2008, 09:28 PM	#9
eMonk Confirmed User Industry Role: Join Date: Aug 2003 Location: Canada Posts: 2,310	11:28pm and still no response from the work order manager!! live support also can't complete the order.

02-08-2008, 09:42 PM	#10
papill0n Unregistered Abuser Industry Role: Join Date: Oct 2007 Posts: 15,547	Totally unacceptable. Hope they sort you out soon man.

02-08-2008, 10:00 PM	#12
teksonline So Fucking Banned Join Date: Jan 2005 Location: At My Desk Posts: 2,904	what do you expect for 99 cents a month...

02-08-2008, 10:18 PM	#16
CyberHustler So Fucking Banned Industry Role: Join Date: Feb 2006 Posts: 25,214	Well, what host is it? I bet if you out them it will be done within the next few minutes.

02-08-2008, 10:50 PM	#21
CyberHustler So Fucking Banned Industry Role: Join Date: Feb 2006 Posts: 25,214	That sucks, 24-48 hrs of downtime is horrible. Check out HostHead.com. I'm completely happy with them.

02-08-2008, 11:00 PM	#23
eMonk Confirmed User Industry Role: Join Date: Aug 2003 Location: Canada Posts: 2,310	note to gfy: i'm going to be bashing this thread for the next 2-3 days!! i have a lot of free time now! what to do... what to do...

02-09-2008, 12:11 AM	#28
eMonk Confirmed User Industry Role: Join Date: Aug 2003 Location: Canada Posts: 2,310	ok... its 2:07am... the manager assigned to this work order was suppose to arrive at 2:00am... 7 mins ago... i'll give him sometime to punch in... make his coffee... say hello to his fellow employees... but something is telling me in my gut that he won't be responding to my email for another few hours... hhhrrrmmmm.... lets see shall we?

02-09-2008, 12:22 AM	#29
V_RocKs Damn Right I Kiss Ass! Industry Role: Join Date: Dec 2003 Location: Cowtown, USA Posts: 32,391	Should go with the host in my sig now so you don't get screwed later.

02-09-2008, 12:48 AM	#31
eMonk Confirmed User Industry Role: Join Date: Aug 2003 Location: Canada Posts: 2,310	almost 3am now & still no response from work order admin!

02-09-2008, 03:51 AM	#34
eMonk Confirmed User Industry Role: Join Date: Aug 2003 Location: Canada Posts: 2,310	5:50am still no response. i can't sleep.

02-09-2008, 04:00 AM	#35
martinsc Too lazy to set a custom title Industry Role: Join Date: Jun 2005 Location: 127.0.0.1 Posts: 27,047	ouch... that sucks... __________________ Make Money

02-09-2008, 04:03 AM	#36
Nookster Confirmed IT Professional Industry Role: Join Date: Nov 2005 Location: Hollywood, CA Posts: 3,744	Not surprised one bit. __________________ The Best Affiliate Software, Ever.

02-09-2008, 04:47 AM	#38
SpeakEasy Confirmed User Join Date: Sep 2002 Location: The Internet Posts: 2,681	This is yet ANOTHER thread that shows that webair really sucks when the truth is told by real people not just paid board whores.

02-09-2008, 04:52 AM	#39
Jace FBOP Class Of 2013 Industry Role: Join Date: Jan 2004 Location: bumfuck, ky Posts: 35,562	I got about 10 posts in and thought to myself "this sounds like webair" hahaha what a horrible host they are turning out to be, and I think they actually get worse every month or so

02-09-2008, 04:58 AM	#40
eMonk Confirmed User Industry Role: Join Date: Aug 2003 Location: Canada Posts: 2,310	does anyone know if some of their techies are outsourced? i wouldn't be surprised.

02-09-2008, 05:15 AM	#41
eMonk Confirmed User Industry Role: Join Date: Aug 2003 Location: Canada Posts: 2,310	7:15am yawnz

02-09-2008, 05:20 AM	#42
Boss Traffic Jim Confirmed User Join Date: Nov 2002 Location: USA Posts: 1,150	You're gonna make yourself go nuts if you are still waiting for webair. You should be moving on already and chalk it up to experience. Good Luck mate.

02-09-2008, 07:19 AM	#44
GoNe Confirmed User Join Date: Jan 2003 Location: unknown Posts: 2,892	Just emailed this thread to Michael at webair. __________________ buying domains 1 year or more in age. Adult related only. Email me at webmaster @ crazyvids.com

02-09-2008, 10:11 AM	#47
webair Confirmed User Industry Role: Join Date: Feb 2002 Location: NYC, NY Posts: 8,531	Munk Trying to get you online hit me up bud ill get this worked out for you bud, and compensate you for any downtime this is highly unusual...I am investigating now and will get you sorted IMMEDIATELY. __________________ ~ Webair Dedicated Cloud Servers™ ~ WEBAIR VSYS™ Virtual Hosting Platform ~ Superior CDN Network ~ ~ Managed Dedicated hosting Specialists ~ DISCOUNT DOMAIN NAMES! ~ WEBAIR FUSION IO MANAGED CLOUD SERVERS! ~ *ICQ:* 243116321 - *TWITTER* - @WEBAIRINC - E-Mail: [email protected] Last edited by webair; 02-09-2008 at 10:13 AM..