Ccbill programs. Do you do a cancel discount? - GoFuckYourself.com

stickyfingerz · 02-24-2008, 08:27 AM

So in ccbill you can setup an offer for when a customer goes to the cancel page, so instead of canceling they have the option to continue on at a discounted rate. Like if you are 29.95 you can offer say 12.00 off to stay a member.

Anyone doing this, and if so does it help change the mind of your canceling members?

Also is this an issue with Affiliates? When the affiliate sees a rebill at a lower price do they get pissed, or will they know that the member was about to cancel, so some money is better than none?

Discuss.

BiggleJones · 02-24-2008, 08:44 AM

We do for most of our sites. I mean you're still making something as opposed to nothing. But I've gotten static from affiliates before about having the discount be too great (from $25/mo to $10/mo).

stickyfingerz · 02-24-2008, 07:01 PM

Quote:

Originally Posted by BiggleJones

We do for most of our sites. I mean you're still making something as opposed to nothing. But I've gotten static from affiliates before about having the discount be too great (from $25/mo to $10/mo).

Doing a 12.00 discount if they stick around, so from 29 to 17. See how it goes. I figure worth a shot since otherwise would be 0 dollars.

snaker · 02-24-2008, 08:50 PM

we got this set up with a trail, but our exit consoul on the join page with discount works for us, we snag a few sales now and then with this,

Chio · 02-24-2008, 09:24 PM

Loyalty discounts are nice.

amateurcanada · 02-24-2008, 09:29 PM

We do a $10.95 discount on a $24.95 rebill quite successfully.

Finike · 02-24-2008, 11:00 PM

10% of the cancelling members take this discount and they remain members for a long time. It pays!

Mutt · 02-24-2008, 11:02 PM

of course - why wouldn't you try to hang on to a member that is in the act of cancelling? Affiliates should be pissed at programs that don't offer it - 10 bucks is better than no bucks.

stickyfingerz · 02-24-2008, 11:03 PM

Good feedback. Hoping it grabs some exiting members.

Since Chio brought it up, whats the norm for loyalty discounts, like 3 months, and maybe 10.00 reduced price?

Violetta · 02-24-2008, 11:44 PM

Quote:

Originally Posted by Finike

10% of the cancelling members take this discount and they remain members for a long time. It pays!

i bet... sounds like a good plan

MikeSmoke · 02-25-2008, 02:50 AM

Depends...to me, operating well-known sites in a small niche, it doesn't make sense. There are lots of niche messageboards and other places for the word to "get around" that you can get a deal if you try to cancel --- and I think I'd have a lot of long-time members cancelling, then rejoining just to get the cheaper rate, when otherwise they would just have kept their membership recurring at the full rate.
If I was running sites in more competitive niches and felt that most people would never think of rejoining on their own, or would never come across my sites again, I'd be much more likely to implement a cancel discount.

V_RocKs · 02-25-2008, 03:26 AM

I once went to cancel my membership to a site I have been a member at for 2 years... They offered me $10 discount and I bit... Been a year now...

02-24-2008, 08:27 AM	#1
stickyfingerz Doin fine Industry Role: Join Date: Oct 2005 Posts: 24,983	Ccbill programs. Do you do a cancel discount? So in ccbill you can setup an offer for when a customer goes to the cancel page, so instead of canceling they have the option to continue on at a discounted rate. Like if you are 29.95 you can offer say 12.00 off to stay a member. Anyone doing this, and if so does it help change the mind of your canceling members? Also is this an issue with Affiliates? When the affiliate sees a rebill at a lower price do they get pissed, or will they know that the member was about to cancel, so some money is better than none? Discuss.

02-24-2008, 08:44 AM	#2
BiggleJones Confirmed User Industry Role: Join Date: Dec 2002 Location: Downtown LA Posts: 2,276	We do for most of our sites. I mean you're still making something as opposed to nothing. But I've gotten static from affiliates before about having the discount be too great (from $25/mo to $10/mo). __________________ ICQ-291.596.343

02-24-2008, 08:50 PM	#4
snaker Confirmed User Industry Role: Join Date: Mar 2005 Posts: 1,281	we got this set up with a trail, but our exit consoul on the join page with discount works for us, we snag a few sales now and then with this, __________________ My Best Sponsors: Naughty Revenue \| Get Score Cash \| Thick Cash

02-24-2008, 09:24 PM	#5
Chio Confirmed User Join Date: Oct 2002 Location: ICQ: 39-183769 Posts: 8,002	Loyalty discounts are nice. __________________ I seo'd my hair yesterday and today it's pr7! RIP Texas Dreams Are you a content producer or program owner sick of tube sites? Contact me on ICQ: 39-183769

02-24-2008, 09:29 PM	#6
amateurcanada Confirmed User Industry Role: Join Date: Jul 2001 Posts: 3,766	We do a $10.95 discount on a $24.95 rebill quite successfully. __________________ be our partner - join nichepartners today will.assum.producer @ AmateurCanada.com / icq: 30146166 / facebook.com/will.assum / #amateurcanada

02-24-2008, 11:00 PM	#7
Finike Confirmed User Industry Role: Join Date: Mar 2005 Location: Austria Posts: 1,581	10% of the cancelling members take this discount and they remain members for a long time. It pays! __________________ Pregnant, fetish or tit traffic? Promote Lactation Cash, a CCBill based lactation niche program with better signup and rebill ratios! Trade traffic: SexyPix TGP - Milky TGP - Lactation Sex TGP - So Sexy Nylons - Sexy Bra TGP - 6 Fetish Tube - All my traffic trades !

02-24-2008, 11:02 PM	#8
Mutt Too lazy to set a custom title Industry Role: Join Date: Sep 2002 Posts: 34,431	of course - why wouldn't you try to hang on to a member that is in the act of cancelling? Affiliates should be pissed at programs that don't offer it - 10 bucks is better than no bucks. __________________ I moved my sites to Vacares Hosting. I've saved money, my hair is thicker, lost some weight too! Thanks Sly!

02-24-2008, 11:03 PM	#9
stickyfingerz Doin fine Industry Role: Join Date: Oct 2005 Posts: 24,983	Good feedback. Hoping it grabs some exiting members. Since Chio brought it up, whats the norm for loyalty discounts, like 3 months, and maybe 10.00 reduced price?

02-25-2008, 02:50 AM	#11
MikeSmoke Confirmed User Join Date: Nov 2002 Location: SoCal Posts: 3,233	Depends...to me, operating well-known sites in a small niche, it doesn't make sense. There are lots of niche messageboards and other places for the word to "get around" that you can get a deal if you try to cancel --- and I think I'd have a lot of long-time members cancelling, then rejoining just to get the cheaper rate, when otherwise they would just have kept their membership recurring at the full rate. If I was running sites in more competitive niches and felt that most people would never think of rejoining on their own, or would never come across my sites again, I'd be much more likely to implement a cancel discount. __________________ icq: 541-739-92

02-25-2008, 03:26 AM	#12
V_RocKs Damn Right I Kiss Ass! Industry Role: Join Date: Dec 2003 Location: Cowtown, USA Posts: 32,409	I once went to cancel my membership to a site I have been a member at for 2 years... They offered me $10 discount and I bit... Been a year now...