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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Confirmed User
Join Date: Jan 2002
Posts: 273
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Chronopay.com in deadpool?
starting from 25th of April they have stopped processing new transactions and rebills
at first we were given the following explanation (on 28th of April): == the merchant settings have been changed, we are trying to resolve this issue with the bank. Today the situation should be resolved == since then they have stopped replying to our emails. They don't answer their phone also. we have thousands of rebills stuck in their system for quite a lot of money and they have disappeared like that. Does anyone know what happened? Is anyone in the similar situation as we are? we have worked for 3 years with this company and we didn't expect that they will interrupt the service this way |
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#2 |
Confirmed User
Industry Role:
Join Date: Jul 2001
Location: ICQ: 64644691
Posts: 1,865
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ouch, sorry to hear that heres a bump for answers..
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#4 |
Confirmed User
Industry Role:
Join Date: May 2004
Location: Costa Rica
Posts: 844
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When I first got in touch with Chronopay about 3rd party processing a couple years back, I was pretty sure it wasn't gonna last. From what I heard from others is that their upstream for 3PP was with standardpay who made a business out of hiding the nature of transactions with merchant banks, although that might not be true (since I heard it on the internets). But they did offer MID accounts -- are you on MID or 3rd party with them?
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IntegralPay LLC | www.integralpay.com Ask about credit card, electronic checks, and alternative payments processing |
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#5 |
Confirmed User
Join Date: Jan 2002
Posts: 273
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thanks for bumps guys!
I've got an answer from them and now our processing is restored, more than 2 weeks of no processing though... |
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