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Old 05-20-2008, 09:06 AM   #1
notoldschool
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who uses NETBILLING?

thinking of moving to a merchant account and need some details from those who have atleast a year or two experience with them. Thanks for your time in advance.
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Old 05-20-2008, 09:16 AM   #2
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We have been with them for 9 years. They have always been great. No problems. I can't say that about any other software company we work with.
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Old 05-20-2008, 10:08 AM   #3
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you will find that working with mitch is one of the best experiences in porn
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Old 05-20-2008, 10:17 AM   #4
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Mitch and the crew at Netbilling rock! (I must admit to crushes on Rachel and Karen though...hubba hubba!)
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Old 05-20-2008, 10:28 AM   #5
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I never heard a bad thing about Netbilling
Used them in the past as well with no problems (probably 4-5 years ago)
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Old 05-20-2008, 10:31 AM   #6
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Been with them for about 5 years - Highly recommended!
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Old 05-20-2008, 10:39 AM   #7
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Mitch and whole Netbilling crew come 100% recommended from IntenseCash.

You will love doing business with them
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Old 05-20-2008, 12:15 PM   #8
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Quote:
Originally Posted by notoldschool View Post
thinking of moving to a merchant account and need some details from those who have atleast a year or two experience with them. Thanks for your time in advance.
Let me know if I can answer any questions for you.

Thanks
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Old 05-20-2008, 12:18 PM   #9
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Quote:
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Let me know if I can answer any questions for you.

Thanks
Ok, say for example a small proggie processes 20-25,000 a month, how many chargebacks can you get, and what are the consequences? I figure I would ask here so others might want this info as well.
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Old 05-20-2008, 09:45 PM   #10
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Hi,

If you receive under 100 Visa or 50 Mastercard chargebacks per month and are under 1%, you will not have any problems. It takes both to hit the chargeback monitoring program where you can be fined.
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Old 05-20-2008, 11:12 PM   #11
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We have used netbilling exclusively since 1999, great company who has only gotten better over the years.

banks are not looking to kill off merchants for going a bit over on the chargebacks, as long as you are working to get them down the bank will work with you and even give you advice on getting them down (at least mine did)

chargebacks are pretty easy to manage, I went years with less then a 1/4 percent chargeback, granted now, they are going up due to the economy, but its not a big issue as long as you work to keep them down.


Quote:
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Ok, say for example a small proggie processes 20-25,000 a month, how many chargebacks can you get, and what are the consequences? I figure I would ask here so others might want this info as well.
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Old 05-20-2008, 11:26 PM   #12
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Netbilling is the best move we ever made. Top notch company and crew. :D

Mark
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Old 05-21-2008, 02:39 AM   #13
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Honestly I think everyone should use Netbilling.

More reasons than Netbilling itself.
The more way's you can transact the better ratios you will make.

Leaning on 1 or 2 processors is fine but you are still leaving money on the table not matter how ya look at it, most of the out of box solutions do cascading and provide as many options as possible to make a transaction occur.

It's a numbers game with risk. Shorten risk with more processors or expand it but either way at least ya will have more options!

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Old 05-21-2008, 07:52 AM   #14
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We have used netbilling exclusively since 1999, great company who has only gotten better over the years.

banks are not looking to kill off merchants for going a bit over on the chargebacks, as long as you are working to get them down the bank will work with you and even give you advice on getting them down (at least mine did)

chargebacks are pretty easy to manage, I went years with less then a 1/4 percent chargeback, granted now, they are going up due to the economy, but its not a big issue as long as you work to keep them down.
Thank you for the compliment Venus and it has been a pleasure serving you all of these years. Because you manage your business properly and do not try to rip off the surfer, you are able to be profitable and maintain a low chargeback ratio. Good move!

Thanks, Mitch
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Old 05-21-2008, 10:59 AM   #15
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Hi,

Thanks for the amazing support. We certainly appreciate it..

Here are some specifics in regards to our services: NETbilling provides a multitude of services including credit card processing, ACH processing, customer service and merchant account acquisition. We can process for memberships sites, VOD, PPV, cam sites, products sales and basically anything you can think of selling on line. Our system has also been integrated to accommodate many affiliate programs, shopping cart programs and merchant account banks. It is extremely versatile for any webmaster and especially those who require the flexibility and customization that the NETbilling system offers.

Please contact me with questions..
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Old 05-21-2008, 11:43 AM   #16
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Netbilling is the best move we ever made. Top notch company and crew. :D

Mark
Thanks Mark! It is a pleasure serving you and your excellent program.

Mitch
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Old 05-21-2008, 11:45 AM   #17
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Mitch is TOP CLASS
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Old 05-21-2008, 02:28 PM   #18
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Mitch is TOP CLASS
You too Michael. It was great hanging with you in NY.

Thanks, Mitch
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Old 05-21-2008, 09:52 PM   #19
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You simply cannot go wrong with Netbilling.

YOU control the risk you want to take.

you can tighten or loosen the fraud controls as you see fit.

their call center is fantastic and well trained.

the rates are substantially lower then using third party.

Our conversions are higher.

they are easy to work with

they have awesome tools and interface.

It has been a win win for nearly 10 years.

they are steady, consistent, honest, and hard working.
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Old 05-21-2008, 11:36 PM   #20
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We use Netbilling and are more than happy with the results. Mitch's team is top notch!
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Old 05-22-2008, 02:20 AM   #21
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Netbilling is great!! and Mitch gives great reach arounds!
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Old 05-22-2008, 02:26 AM   #22
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Netbilling is great!! and Mitch gives great reach arounds!

Guess I should point out a few reasons..

1) You save 3-7% so 20k a month you'd make an extra $600 in your pocket.
2) Support, all have 24/7 phone help, not all let you get techs on icq though.
3) Better interface and api
4) Prechecked Crosssales with others that have merchant accounts
5) You have your credit card #'s
6) Cross-sales, you can set them up yourself and change pricing etc on the fly
7) Ability to bill any amount, and any # of transactions (Webcams) or Upgrades without the user having to re-enter their card.

I'm sure I could list more.

I personally think CCbill is a great solution and should also be used, never put all your eggs in one basket.
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Old 05-22-2008, 09:23 AM   #23
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Originally Posted by CamZ_Dan View Post
You simply cannot go wrong with Netbilling.

YOU control the risk you want to take.

you can tighten or loosen the fraud controls as you see fit.

their call center is fantastic and well trained.

the rates are substantially lower then using third party.

Our conversions are higher.

they are easy to work with

they have awesome tools and interface.

It has been a win win for nearly 10 years.

they are steady, consistent, honest, and hard working.
Dan - Thank you for all of the king words. I am glad we are business partners and great friends too.
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Old 05-22-2008, 09:34 AM   #24
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We use netbilling .. and they rule ;-)

Mitch and the crew are amazing to work with!

xoxo,
Megan
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Old 05-22-2008, 09:40 AM   #25
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Old 05-22-2008, 04:43 PM   #26
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We use Netbilling and are more than happy with the results. Mitch's team is top notch!
You guys are awesome. Glad to have you onboard.

Thanks, Mitch
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Old 05-22-2008, 05:20 PM   #27
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Mitch, Karen and crew are just awesome...great company and great people..have relationships with many high risk banks and are total turnkey...Highly recommended
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Old 05-23-2008, 07:49 AM   #28
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Netbilling is great!! and Mitch gives great reach arounds!
That is our top feature.

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Old 05-23-2008, 07:50 AM   #29
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Im very happy with netbilling.
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Old 05-23-2008, 08:38 AM   #30
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We use netbilling .. and they rule ;-)

Mitch and the crew are amazing to work with!

xoxo,
Megan
Thanks so much Megan - We love Shane's World!
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Old 05-23-2008, 10:06 AM   #31
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Wow, thanks everyone for the great input. Funny this might be the first time a biz thread was made without the company getting flamed by someone. Guess I have my answer.
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Old 05-23-2008, 10:13 AM   #32
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I've worked with Netbilling on several fronts with Pridebucks, and have nothing but nice things to say about them.
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Old 05-23-2008, 10:14 AM   #33
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Originally Posted by 4Pics View Post
Guess I should point out a few reasons..

1) You save 3-7% so 20k a month you'd make an extra $600 in your pocket.
2) Support, all have 24/7 phone help, not all let you get techs on icq though.
3) Better interface and api
4) Prechecked Crosssales with others that have merchant accounts
5) You have your credit card #'s
6) Cross-sales, you can set them up yourself and change pricing etc on the fly
7) Ability to bill any amount, and any # of transactions (Webcams) or Upgrades without the user having to re-enter their card.

I'm sure I could list more.

I personally think CCbill is a great solution and should also be used, never put all your eggs in one basket.
Is'nt 50k monthly their minimum?
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Old 05-23-2008, 02:52 PM   #34
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Wow, thanks everyone for the great input. Funny this might be the first time a biz thread was made without the company getting flamed by someone. Guess I have my answer.
Thats great to hear. We look forward to working with you. Any questions?
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Old 05-24-2008, 09:31 AM   #35
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Is'nt 50k monthly their minimum?
Hi,

No - $20k for an offshore merchant account and $10k for a US one. Tangibles have no minimum.

Thanks
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Old 05-27-2008, 07:58 AM   #36
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Any questions?

Thanks
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Old 05-27-2008, 10:08 AM   #37
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Lots of great reasons already mentioned that I don't need to repeat... I will just sum it up this way; everyone who likes to make more money and work with true professionals uses them.
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Old 05-27-2008, 11:42 AM   #38
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Lots of great reasons already mentioned that I don't need to repeat... I will just sum it up this way; everyone who likes to make more money and work with true professionals uses them.
Wow - I like that! Thank you so much for the kind words and your business.

Thanks, Mitch
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Old 05-27-2008, 12:43 PM   #39
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Netbilling are good people. Work with Mitch, he'll do you right
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Old 05-27-2008, 12:59 PM   #40
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Netbilling are good people. Work with Mitch, he'll do you right
Thank Michelle - can I use this part in my sig?? "Work with Mitch, he'll do you right"
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Old 05-27-2008, 01:12 PM   #41
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Thank Michelle - can I use this part in my sig?? "Work with Mitch, he'll do you right"
You can quote me anytime
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Old 05-28-2008, 08:23 AM   #42
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You can quote me anytime
Thanks!!
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Email / Phone: 888-357-8166 / 661-252-2456
Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!
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Old 05-29-2008, 07:51 AM   #43
NETbilling
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Netbilling are good people. Work with Mitch, he'll do you right
Is that your cat in your sig?
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Old 05-29-2008, 08:06 AM   #44
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must say netbilling is the most versatile and flexible processing company for merchant processing that i have ever been exposed too...Alot of other great things about them too that everyone has already listed.
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Old 05-29-2008, 08:09 AM   #45
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Is that your cat in your sig?
No, my cat's much nicer. Just a funny gif I saw floating around online a while back.
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Old 05-29-2008, 08:19 AM   #46
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Netbilling has been an excellent partner for Paygea.

I have nothing but nice words for Mitch, Karen,and the rest of the team over there.
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Old 05-29-2008, 08:23 AM   #47
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must say netbilling is the most versatile and flexible processing company for merchant processing that i have ever been exposed too...Alot of other great things about them too that everyone has already listed.
That's really cool of you to say. Thank you

You have a great crew there at Badoink!
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Old 05-29-2008, 08:37 AM   #48
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Netbilling is a topnotch company and that Mitch has a set of lungs on him ;)
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Old 05-29-2008, 08:49 AM   #49
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Netbilling is a topnotch company and that Mitch has a set of lungs on him ;)
You too girl! I hope to hear you sing again soon.

Thanks
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Email / Phone: 888-357-8166 / 661-252-2456
Transaction processing & 24/7 call center services with exceptional rates and flexibility, since 1998!
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Old 05-29-2008, 09:33 AM   #50
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Mitch's company, Netbilling is fantastic, and his crew is top notch.

Mitch is also an excellent dancer, can drum better than the Def Leppard guy before the arm came off, he has many leather bound books, and their office smells of rich mahogony.
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