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Old 08-13-2008, 08:04 PM   #1
harvey
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did anyone see the new Epassporte Privacy changes?

I'm not sure if I'm understanding it right so will wait for someone more informed, but for what I understand, they gave all their members private information to a 3rd party, you can opt out NOW (after they did that) but you won't be able to access parts and features of the service (don't mention which one) and you'll be charged $25 to prevent that information being sold. Am I understanding it right? pls all legal heads shed some light on this, I'm really freaking out
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Old 08-13-2008, 08:15 PM   #2
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I don't see a $25 fee in their privacy policy...
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Old 08-13-2008, 08:18 PM   #3
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Hmmm can't really say what it means but It seems you can opt-out of the sharing to non-affiliates 3rd parties.
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Old 08-13-2008, 08:18 PM   #4
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I do see a $25 fee if you want them to dig up the info they have about you and send you a copy... That is normal... Read your credit card statements.. They all have similar fees.
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Old 08-13-2008, 08:19 PM   #5
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huh im confused..i havent seen that
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Old 08-13-2008, 08:30 PM   #6
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Unless this just happened,you would have seen massive protest on the boards about this
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Old 08-13-2008, 08:30 PM   #7
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As in what info did they give? SS#, addresses etc?
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Old 08-13-2008, 08:35 PM   #8
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I want verification that this is real. Where's Epass in this thread?

If so, it's yet another in a long series of disturbing things at epass.
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Old 08-13-2008, 08:37 PM   #9
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All of you above need to check your epassporte email center.
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Old 08-13-2008, 08:43 PM   #10
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i told you guys (Affiliate program owners) to check out Intercash, they are straight shooters. they were present in Miami and gave tons of good information and helpful service. good guys and a good company.
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Old 08-13-2008, 08:44 PM   #11
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double post....maaanngggg
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Old 08-13-2008, 08:53 PM   #12
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PRIVACY POLICY

Online privacy is constantly evolving, and ePassporte N.V., a Curacao limited liability company ("ePassporte"), will take all reasonable efforts to maintain up to date and effective online privacy standards and practices. We have linked every page of ePassporte's website ("Website") to this page for your convenience and you may also contact ePassporte at [email protected] with any questions or concerns that you may have.

ePassporte has a contractual relationship with 24-7 Commercial Marketing, Inc. ("24-7") pursuant to which it provides all administrative services for ePassporte.

ePassporte and 24-7 are committed to respecting your online privacy and recognizes your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with them. Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home, credit card information, and Website passwords. ePassporte and 24-7 collects and uses your Personal Information which allows it to provide pre-paid cards, payment processing, billing, and fraud detection services. This policy explains how ePassporte and 24-7 treats your Personal Information.

If you choose to provide ePassporte with your Personal Information through its Website, or by facsimile, mail, or e-mail, ePassporte may transfer that Personal Information within ePassporte, provide that Personal Information to 24-7, and transfer that Personal Information to ePassporte's third-party service providers, across borders, and from your country or jurisdiction to other countries or jurisdictions around the world.

ePassporte and 24-7 strive to comply with all applicable laws around the globe that are designed to protect your privacy. Although legal requirements may vary from country to country, ePassporte and 24-7 will adhere to the principles set forth in this Privacy Policy even if, in connection with the above, they transfer your Personal Information from your country to countries that may not require as stringent levels of protection for your Personal Information. In other words, ePassporte and 24-7's goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained. To protect your privacy, ePassporte and 24-7 have adopted the following principles:

* Notice
* Choice
* Security
* Access/Accuracy


NOTICE

Information Collection

You may access and browse ePassporte's Website without disclosing any Personal Information. However, if you attempt to purchase a product or service offered by ePassporte, or use an ePassporte product to purchase a product or service online, ePassporte may request that you voluntarily supply ePassporte with your Personal Information. ePassporte uses a secure transmission method for all of its transmissions.

ePassporte receives and stores all information that you enter in ePassporte's Website and billing pages. In addition, ePassporte collects information about you during your visit, such as your IP Address and ePassporte employs its software in order to ascertain your physical location when making a purchase. In addition, ePassporte collects nonpublic personal information about you from the following sources:
- Information ePassporte receive from you on applications or other forms; and
- Information about your transactions with us, ePassporte's affiliates, or others.

Except as set forth below, ePassporte does not collect information from sources such as public records, or private organizations. However, ePassporte does collect Personal Information you submit to its clients in order to complete transactions. You are required to provide ePassporte and its clients with accurate and up-to-date information, and your failure to accurately provide such information could result in the voiding of your agreement(s) with ePassporte.

ePassporte may require you to provide certain Personal Information by facsimile, mail, or by e-mail. This Personal Information is requested to verify your identity and the address and financial information you have submitted via ePassporte's Website. Personal Information collected via facsimile, mail, or e-mail will be scanned and stored in ePassporte and 24-7's computerized databases, and paper copies will be shredded unless ePassporte is required by law to keep paper copies.
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Old 08-13-2008, 08:54 PM   #13
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Information Use

ePassporte is the sole owner of the information collected through its Website, or by facsimile, mail, e-mail, or by any other means. Neither ePassporte nor 24-7 will sell, share, or rent this information to third parties, except as set forth in this Privacy Policy. ePassporte and 24-7 shall release data when required by law, to enforce ePassporte's agreement(s) with you, or to enforce the contract rights of ePassporte's clients.

Information Sharing

ePassporte and 24-7 ensure that your Personal Information will not be disclosed to anyone other than a government institution or authority when required by law or other regulation, except they may disclose your Personal Information to the following parties (?Third Parties?):
- ePassporte's affiliated Merchant Bank and card processors as required to issue pre-paid card and process transactions on a pre-paid card;
- Website owners/operators from which you are purchasing goods and services using ePassporte.

In addition, ePassporte and 24-7 may disclose your user name, name, address, phone number, and e-mail address to non-financial companies, such as companies that perform marketing services on ePassporte?s behalf and retailers with whom ePassporte has a contractual relationship ("Nonaffiliated Third Parties") to provide you information, special offers, and promotions. You may opt-out from these disclosures at any time by following the Opt-Out procedure below.

CHOICE

You may choose whether or not to provide Personal Information to ePassporte. If you choose not to provide the Personal Information ePassporte requests, you can still visit most of ePassporte's Website, but you may be unable to access certain options, offers, and services that involve ePassporte's interaction with you. If you chose to have a relationship with ePassporte, such as a contractual or other business relationship or partnership, you will be required to provide Personal Information in connection with such relationship in order to maintain that relationship.

OPT-OUT

If you prefer that ePassporte and 24-7 not disclose non-public Personal Information about you to Nonaffiliated Third Parties, you may opt out of those disclosures, that is, you may direct ePassporte and 24-7 not to make those disclosures (other than disclosures permitted by law). If you wish to opt out of disclosures to Nonaffiliated Third Parties, you may opt-out at www.epassporte.com when you login to your ePassporte Account. Please note that this opt-out process may take up to thirty (30) days to complete.

SECURITY

ePassporte and 24-7 have implemented security policies, rules and technical measures to protect the Personal Information that they have under their control from unauthorized access; improper use or disclosure; unauthorized modification; unlawful destruction or accidental loss. Secure Socket Layer (SSL) software is used when receiving and transmitting electronic payments. The sensitive information that you provide is encrypted. When ePassporte communicates with its required technology vendors and associated financial institutions, your credit card number is communicated on a private dedicated line of communication.

In addition, ePassporte and 24-7 protect your Personal Information off-line. Access to your Personal Information is restricted. 24-7's facilities are only accessible only through security clearance. All employees and data processors, who have access to and are associated with the processing of Personal Information, are obliged to respect the confidentiality of ePassporte's customers' Personal Information, and your Personal Information is restricted to those employees who need to know your Personal Information to provide products or services to you. ePassporte and 24-7 conduct background and credit checks on all of its employees prior to employment. ePassporte and 24-7 employ a User ID and password scheme in order to limit and achieve access to their computer networks by their employees and Third Parties.

ACCESS/ACCURACY

Access

You may inquire about your Personal Information being held by ePassporte by sending an e-mail to [email protected]. Within five (5) business days, you shall be provided a copy of the Personal Information that is kept about you. You will be charged a $25 processing fee to complete the request. Prior to completing your request, you will be required to provide proof of your identity. ePassporte reserves the right to refuse any request for information, and it will communicate the reason for its decision to you.

Accuracy

To the extent that you provide ePassporte and 24-7 with Personal Information, it must be accurate. Where ePassporte collects Personal Information from you, ePassporte and 24-7's goal is to provide you a means of contact should you need to update or correct that Personal Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to [email protected] or by facsimile, by governmental or private express mail, and all reasonable efforts will be made to incorporate the changes in your Personal Information as soon as practicable.

COOKIES

A cookie is a piece of data stored on the visitor to a website's hard drive containing information about the visitor that can only be read by the server that placed cookie onto the visitor's hard drive. ePassporte employs "cookie" technology. ePassporte's website uses cookies to store personal data, to authenticate you as a site user, to track ePassporte's affiliate click-throughs and sign-up rate, and for security purposes.

Most browsers are initially set up to accept cookies. You can set your browser to block cookies entirely, delete cookies when you leave the website, notify you when you receive a cookie giving you the chance to decide whether or not to accept it, or limit the subsequent retrieval of cookies by the website. In addition, there are number of privacy-enhancing tools and software that you may purchase that will enable you to identify and block cookies on a selective basis. Please note that for some websites that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those websites where cookies are not optional.

To avoid any future persistent cookies being placed onto your hard drive from ePassporte's Website, you may also "opt out." In order for you to receive the opt out cookie(s) you will need to have JavaScript and cookies enabled in your browser. By receiving this cookie, ePassporte's systems will know that you have opted out and will not attempt to assign other persistent cookies in the future. Since the opt out cookie does not contain a unique User ID number, it does not allow us to identify your computer individually. To opt out of future persistent cookies, click here. Please note again that some of ePassporte's websites require an authorization and use of cookies is not optional (such as shopping cart). Users opting out of future cookies will probably not be able to access those websites.

THIRD PARTIES

Occasionally, ePassporte receives information from Third Parties to compare information that you have provided to ePassporte for fraud prevention purposes.

Any websites displayed to you by ePassporte's Website as Internet search results or linked to Internet search results pages provided to you by ePassporte's Website, including websites owned or operated by ePassporte's clients, are websites developed by Third Parties over which neither ePassporte nor 24-7 exercises control. Such websites may send their own cookies to end-users, collect data, or solicit Personal Information from you. Neither ePassporte nor 24-7 is responsible for the privacy practices or the content of such websites, including such websites' use of any information collected when you are directed to or click through to such websites. Even though such information might not identify you personally, you are strongly encouraged to become familiar with the privacy practices of those websites.

CHILDREN

ePassporte does not request, or knowingly collect Personal Information from children under the age of 18. ePassporte and 24-7 take specific steps to protect the privacy of children by making reasonable efforts to ensure that a child's parent or legal guardian has authorized the collection and/or distribution to Third Parties of a child's Personal Information. Additionally, to ensure that children's privacy is respected on ePassporte's Website, ePassporte and 24-7 require age verification on every inquiry. Furthermore, ePassporte does not give children the ability to post messages or otherwise distribute information about themselves on ePassporte's Website.

POLICY CHANGES

ePassporte will make reasonable efforts to maintain up-to-date and effective privacy standards and policies. Whenever ePassporte makes changes to these standards or this Privacy Policy we will post a notice of this change at www.epassporte.com.

EFFECTIVE DATE

This Privacy Policy is effective immediately.

COMMITMENT

ePassporte and 24-7 are committed to the privacy of all customers' Private Information and are actively involved in and support current industry initiatives to preserve individual privacy rights on the Internet. Protecting your privacy online is an evolving area, and ePassporte's Website is constantly evolving to meet these demands.

If you have any comments or questions regarding this Privacy Policy, please contact [email protected]. While neither ePassporte nor 24-7 can guarantee privacy perfection, they will address any issue to the best of their abilities as soon as possible.
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Old 08-13-2008, 09:01 PM   #14
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I do see a $25 fee if you want them to dig up the info they have about you and send you a copy... That is normal... Read your credit card statements.. They all have similar fees.
ah, OK, now I see it. All in all I don't see how in the hell are they giving my information without PREVIOUS PERMISSION, what I see is "OK, effective now all your info is on "another company you never heard before" hands, you have the chance to tell us NOW you don't want us to do it but... oops... we already did it" and that just 1 month after asking everybody for really sensitive information. Maybe I'm too paranoid, but I worked many years in big banks, and specifically in Credit Cards channel and one thing like this would mean being sued almost automatically by every client. Then again, maybe I'm too paranoid, maybe I'm lost in legalities or language, hence asking for opinions
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Old 08-13-2008, 09:01 PM   #15
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Here is the info right from the site:

Information Sharing

ePassporte and 24-7 ensure that your Personal Information will not be disclosed to anyone other than a government institution or authority when required by law or other regulation, except they may disclose your Personal Information to the following parties (?Third Parties?):
- ePassporte's affiliated Merchant Bank and card processors as required to issue pre-paid card and process transactions on a pre-paid card;
- Website owners/operators from which you are purchasing goods and services using ePassporte.

In addition, ePassporte and 24-7 may disclose your user name, name, address, phone number, and e-mail address to non-financial companies, such as companies that perform marketing services on ePassporte?s behalf and retailers with whom ePassporte has a contractual relationship ("Nonaffiliated Third Parties") to provide you information, special offers, and promotions. You may opt-out from these disclosures at any time by following the Opt-Out procedure below.

CHOICE

You may choose whether or not to provide Personal Information to ePassporte. If you choose not to provide the Personal Information ePassporte requests, you can still visit most of ePassporte's Website, but you may be unable to access certain options, offers, and services that involve ePassporte's interaction with you. If you chose to have a relationship with ePassporte, such as a contractual or other business relationship or partnership, you will be required to provide Personal Information in connection with such relationship in order to maintain that relationship.

OPT-OUT

If you prefer that ePassporte and 24-7 not disclose non-public Personal Information about you to Nonaffiliated Third Parties, you may opt out of those disclosures, that is, you may direct ePassporte and 24-7 not to make those disclosures (other than disclosures permitted by law). If you wish to opt out of disclosures to Nonaffiliated Third Parties, you may opt-out at www.epassporte.com when you login to your ePassporte Account. Please note that this opt-out process may take up to thirty (30) days to complete.

So it looks like they may sometimes sell our name and email to companies and that if you want to opt out of that you may do so. The fee is like V-Rocks says and only is in effect if you want them to send you copies of what they have on file.
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Old 08-13-2008, 09:02 PM   #16
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LOL looks like Spacedog beat me to it.
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Old 08-13-2008, 09:03 PM   #17
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Huh? Who are they giving it to and what exactly are they giving? Very confusing.
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Old 08-13-2008, 09:07 PM   #18
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Huh? Who are they giving it to and what exactly are they giving? Very confusing.
They're giving it to Visa, 24-7, their bank and places you buy stuff with using your epassporte card
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Old 08-13-2008, 09:16 PM   #19
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Why does the opt out take 30 days to complete. Is that so they can export your info during those 30 days then it belongs to whoever this 3rd party is, not Epassport and it can go anywhere from that point.

I bet opting out puts you on the priority list for sharing data.
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Old 08-13-2008, 09:18 PM   #20
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Edit My Profile ----> Privacy Preferences. Hop to it.
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Old 08-14-2008, 01:28 AM   #21
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When you buy something online you have to give your address and zip code. This is matched to your credit card (virtual card in this case) and therefor Epassporte is confirming your address with a 3rd party.
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Old 08-14-2008, 01:36 AM   #22
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When you buy something online you have to give your address and zip code. This is matched to your credit card (virtual card in this case) and therefor Epassporte is confirming your address with a 3rd party.
Exactly
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Old 08-14-2008, 02:21 AM   #23
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When you buy something online you have to give your address and zip code. This is matched to your credit card (virtual card in this case) and therefor Epassporte is confirming your address with a 3rd party.
that's not the point at all, I can understand that and as a matter of fact everybody has to submit a shitload of paperwork for that. Now, I might be very stupid but I can't see why they need to give my info to a 3rd party. As they put it:

Quote:
CHOICE

You may choose whether or not to provide Personal Information to ePassporte. If you choose not to provide the Personal Information ePassporte requests, you can still visit most of ePassporte's Website, but you may be unable to access certain options, offers, and services that involve ePassporte's interaction with you. If you chose to have a relationship with ePassporte, such as a contractual or other business relationship or partnership, you will be required to provide Personal Information in connection with such relationship in order to maintain that relationship.
OK, the only thing I use epassporte is for paying and get paid. Same as 99.99% of epassporte users. So which "certain options" will I be unable to access? what with the mistery? why don't they put EXACTLY what does it means? Will I be able to get my funds? will I be able to pay? what? I can't think of anything else to do with epassporte, so it must be one or the other

Plus, when I contract a service, I contract it for some specific purpose. In this case, for the provision of financial services. I signed stuff, did everything they asked for even when they're changing their mind every month and now it seems I'm dealing with a ghost company with no real localization, just a never heard before name. All my info was given to them without even ask for permission and my only resource is to tell them to not give what was already given.

And on top of that, it happens after they required a shitload of paperwork as if they couldn't work without it (I had my card for years and never had a problem and all of the sudden they need a lot of info as if the credit card I used to fund the account wouldn't be rejected if it had fake info. Yes, sure)

I don't know, either I'm too paranoid or some people around here is extremely naive, in my experience nothing good happened out of things like this. Never. And I've the feeling it won't happen this time either.
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Old 08-14-2008, 02:49 AM   #24
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that's not the point at all, I can understand that and as a matter of fact everybody has to submit a shitload of paperwork for that. Now, I might be very stupid but I can't see why they need to give my info to a 3rd party. As they put it:



OK, the only thing I use epassporte is for paying and get paid. Same as 99.99% of epassporte users. So which "certain options" will I be unable to access? what with the mistery? why don't they put EXACTLY what does it means? Will I be able to get my funds? will I be able to pay? what? I can't think of anything else to do with epassporte, so it must be one or the other

Plus, when I contract a service, I contract it for some specific purpose. In this case, for the provision of financial services. I signed stuff, did everything they asked for even when they're changing their mind every month and now it seems I'm dealing with a ghost company with no real localization, just a never heard before name. All my info was given to them without even ask for permission and my only resource is to tell them to not give what was already given.

And on top of that, it happens after they required a shitload of paperwork as if they couldn't work without it (I had my card for years and never had a problem and all of the sudden they need a lot of info as if the credit card I used to fund the account wouldn't be rejected if it had fake info. Yes, sure)

I don't know, either I'm too paranoid or some people around here is extremely naive, in my experience nothing good happened out of things like this. Never. And I've the feeling it won't happen this time either.
I think they are basically becoming like most other credit cards out there and they see a chance to make some extra money by selling info to advertisers. Just about every bank and credit card provider out there does it, and I think Epassporte wants to get in on some of that money.


I'm not sure you actually lose access to anything for opting out of letting them release your personal information. The way I read and understand the passage is that you can choose to not give them personal information, but then you won't get to use their service, but you can opt out of allowing them to disclose that information to advertisers if you wish..

I think I will email them and ask them for some clarification and see what they say.
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Old 08-14-2008, 02:55 AM   #25
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I just sent them an email. I will post their response when I get it.
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Old 08-14-2008, 03:14 AM   #26
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Sounds kinda "out there" since if I remember correctly, 24 7 is the company that took over Epassporte from Paycom a while back and has managed the company ever since??
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Old 08-14-2008, 05:34 AM   #27
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https://www.epassporte.com/secure/pr...references.jsp

check dont share and click
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Old 08-14-2008, 05:50 AM   #28
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Verbatim... My Chase credit card privacy info:



Quote:
Q. What information do you have about me?
A. To provide services and to help meet your needs, we collect information about you from various sources.

* We get information from your requests for our products or services. One example is income on loan applications.
* We get information about your transactions with us and with others. For example, we have your account balance information.
* We get information, such as your credit history, from credit bureaus.
So right there they have WAY more info on my than Epassporte does.

And who do they share it with? Everybody!

Quote:
Q. Is information about me shared within your family of companies?
A. Yes. We may share information about you within our family as required or permitted by law. This helps us to offer you financial products and services, such as loans, deposits, investments, credit cards and insurance.

Q. Is information about me shared with service providers and financial companies outside your family of companies?
A. Yes, as permitted by law. We may share information about you with outside companies that work for us. These may include firms that assist in marketing our products. We may also share information about you with outside financial companies that have joint marketing agreements with us. These arrangements give you the opportunity to receive additional products or services.

Q. Is information about me shared with non-financial companies outside your family of companies?
A. Yes. We may share information about you with companies outside of our family as permitted by law, including retailers, auto dealers, auto makers, direct marketers, membership clubs and publishers.

Q. Is information about me shared in any other ways?
A. Yes. We may also share information about you in other ways, as required or permitted by law. Here are some examples of ways that we share information.

* To protect against fraud.
* To respond to a subpoena.
* To service your account.
* To report to a credit bureau.
* With your consent.
And what choices do I have to stop it? Just about the same as Epassporte...

Quote:
Q. What choices do I have about information sharing and use?
A. We offer you the following three choices about sharing information that identifies you:

Choice #1. Third party sharing: You may tell us not to share information about you with non-financial companies outside of our family of companies. Even if you do tell us not to share, we may do so as required or permitted by law. Also if you have authorized us to share information in connection with a particular product or service, we will continue to share information about you in connection with that product or service. For example, you might have a credit card with one of our airline, retail or university partners that offers rewards programs.

and

Choice #2. Affiliate sharing: You may tell us not to share the following information about you within our family of companies:

* Information from your applications to be used to determine your eligibility, such as your income.
* Information from consumer credit reports, such as your credit history.
* Information from sources used to verify information you provide us, such as outstanding loans or employment history.

Even if you do tell us not to share, we may share other types of information within our family. For example, we may share name and address, information about transactions or balances with us, as well as survey results.

and

Choice #3. Affiliate marketing. You may tell us to limit our family of companies, such as our credit card, auto finance and securities affiliates, from marketing their products and services to you if you do not have an account or business relationship with them. These marketing offers are based on your personal information that our affiliate receives from another Chase company; this information includes your income, your account history with us and your credit history with us. Your choice to limit these marketing offers will apply for five years from when you tell us your choice. After five years, you will receive a renewal notice from us that will allow you to continue to limit our affiliate marketing. If you choose to limit affiliate marketing, your choice may not be effective until October 1, 2008.


Q. How do I tell you about my privacy choices?
A. You may contact us by:

* Calling us toll-free at 1-888-868-8618, or
* For hearing impaired assistance, dialing 7-1-1,then 1-888-868-8618 and wait for operator assistance, or
* Writing us at P. O. Box 260177, Baton Rouge, LA 70826-0177
* Submitting them online

Go and check the privacy policies of your banks, credit cards, store cards, gas cards... They all do the same shit.
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Old 08-14-2008, 05:52 AM   #29
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Quote:
Originally Posted by Linkster View Post
Sounds kinda "out there" since if I remember correctly, 24 7 is the company that took over Epassporte from Paycom a while back and has managed the company ever since??
No, Chris Mallick took it over as it was his own pet project at Paycom. 24/7 manages the backend... labor, software, etc... basically they are the pit crew, Chris is the driver.
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Old 08-14-2008, 06:09 AM   #30
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Originally Posted by V_RocKs View Post
No, Chris Mallick took it over as it was his own pet project at Paycom. 24/7 manages the backend... labor, software, etc... basically they are the pit crew, Chris is the driver.

Yep - just pointing out that 24 7 really isnt a "third party" as they have been involved in management since it moved away from Paycom - although I seem to remember someone else calling it their "pet project" originally at Paycom
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Old 08-14-2008, 08:17 AM   #31
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Quote:
Originally Posted by Linkster View Post
Yep - just pointing out that 24 7 really isnt a "third party" as they have been involved in management since it moved away from Paycom - although I seem to remember someone else calling it their "pet project" originally at Paycom
Shaliza?
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Old 08-14-2008, 09:54 AM   #32
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Originally Posted by V_RocKs View Post
Shaliza?

TLK (dont want to post full name here)
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Old 08-15-2008, 01:01 AM   #33
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Last name is a first name?
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Old 08-15-2008, 04:37 AM   #34
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Thats Correct
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