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Old 11-16-2008, 09:29 PM   #1
xxxman2
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One of verotel servers is down!!

One of verotel servers is down, the verotel script can't add user/pass to passfile after surfer paid.

ping 195.20.32.202
PING 195.20.32.202 (195.20.32.202) 56(84) bytes of data.
From 68.86.89.173 icmp_seq=6 Destination Net Unreachable
From 68.86.89.173 icmp_seq=12 Destination Net Unreachable

--- 195.20.32.202 ping statistics ---
17 packets transmitted, 0 received, +2 errors, 100% packet loss, time 16007ms
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Old 11-16-2008, 09:32 PM   #2
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While I am sure GFY bat signals work wonders.

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Old 11-16-2008, 09:41 PM   #3
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Well, aleady sent them email hours ago... no one response
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Old 11-16-2008, 09:43 PM   #4
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Well, aleady sent them email hours ago... no one response
and the phone?
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Old 11-16-2008, 09:46 PM   #5
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Old 11-16-2008, 09:48 PM   #6
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my english sucks, can't speak with them.
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Old 11-16-2008, 09:51 PM   #7
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call 911
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Old 11-16-2008, 09:51 PM   #8
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my english sucks, can't speak with them.
That's ok.
They're Dutch.
I can barely understand them.
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Old 11-16-2008, 10:20 PM   #9
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there is no verotel reps here, ive tried
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Old 11-17-2008, 12:24 AM   #10
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damn, all new singups have been refunded today...wtf??
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Old 11-17-2008, 03:23 AM   #11
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damn, all new singups have been refunded today...wtf??
True dat.
WTF

Luckily I e-mailed the refunded, and they signed back up.
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Old 11-17-2008, 03:45 AM   #12
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thx for reporting

added to SBD news
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Old 11-17-2008, 03:47 AM   #13
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thx for reporting

added to SBD news
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Old 11-17-2008, 05:16 AM   #14
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All new signups from Nov 17 refunded. And it was shaping up to be a good day.

Anyone have any word on how long this is going to go on for?
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Old 11-17-2008, 05:39 AM   #15
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Maybe I should have offered them an Account at http://www.web-tech-center.com, that way they would have known imediately if something is wrong

Now generally spoken, it always baffels me how some important servers can go down and nobody seem to recognize it, even most hosts seem not to care if one of their costumers dedicated boxes is down, as if it would be so hard to use a Server Monitoring Software.....
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Old 11-17-2008, 07:26 AM   #16
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All new signups from Nov 17 refunded. And it was shaping up to be a good day.

Anyone have any word on how long this is going to go on for?
e-mail sent.
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Old 11-17-2008, 08:06 AM   #17
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Due to a power outage last night, our system was unable to add customers to the password file on your website. Therefore our system refunded the transactions back to the customers because he was unable to use his login code. The customer has been notified about this. If you like we can create a list of email addresses from all the customers that were refunded, so you can let them know that they will now be able to sign up for your site. It all should be working again since this morning European time.

We apologize for the inconvenience that it may have caused, please contact our merchant support department at [email protected] if you have any further questions.

Sincerely,

Verotel Management
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Old 11-17-2008, 08:33 AM   #18
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u should consider about reporting such kind of issues yourself
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Old 11-17-2008, 08:39 AM   #19
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u should consider about reporting such kind of issues yourself
True dat nig.
I reported it, and then came into the thread and posted.

Sometimes I have to wonder if people just throw dat shit up on GFY and expect miracles.
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