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Old 11-24-2008, 05:06 AM   #1
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Samsung Refrigerator Surged After 1 Year

This fridge has suffered the surges of 2 hurricanes in the year I've had it... but last night it died.

It's a $2500, 1 year old, Samsung French Door model...

We were installing a ceiling fan yesterday.. and hubby is a pussy and wanted the entire breaker box turned off...

and that surged my refrigerator.

It's 2 mos out of warranty.


WTF is this shit? My parents had their fridge for like 18 years. lol

I have a Lowes Extended Warranty... but they told me I need to make a good faith effort to find my receipt...

uh huh.
We will see how that goes.
And it's 2 mos out of the manufacturer warranty.

Bah.

Put your fridges on a surge protector.
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Old 11-24-2008, 05:24 AM   #2
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Did you pay for it on a card or some method where it will be shown on a statement? That could be sufficient proof, or at least allow them to look up the charge in their own records... surely they must have your NAME on file as part of the warranty service...
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Old 11-24-2008, 05:26 AM   #3
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Actually I just went through my kitchen junk drawer... and it was at the bottom.
Thank GOD.

On hold with Lowes Customer Support now.
They're telling me Dec 4th.. but trying to get me something sooner because of the holiday.
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Old 11-24-2008, 05:40 AM   #4
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$2500 for a fridge??
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Old 11-24-2008, 05:42 AM   #5
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$2500 for a fridge??
Uh... it's a samsung french door, yo. Stainless. Most of your stainless side by sides in the normal brands are 1900+...
Have you shopped for Sub Zero's or Jenn Air's before?
They're like 5k+
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Old 11-24-2008, 05:59 AM   #6
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Thanks for the heads up, I too have a samsung ref.
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Old 11-24-2008, 06:03 AM   #7
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They can't come out til Dec 1st... I'm on standby for anything earlier.
But they said I can go pick something out at the store @ 25% of my fridges value.. and they will pay for it.
So I'm going to go get a small garage fridge....
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Old 11-24-2008, 06:11 AM   #8
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$2500 for a fridge??
it's probably a walk-in fridge, perfect if you wanna play Rocky, good for some hardcore BDSM stuff too
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Old 11-24-2008, 06:12 AM   #9
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Update:
Tomorrow at 8am they will be fixing my fridge

yay.

Thanksgiving with my mother in law was going to be bad enough.. lol cooking thanksgiving dinner out of a garage fridge was going to be even worse.

YAY I'm so happy.

I should tip the service dude, right? For coming out so last moment/notice?
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Old 11-24-2008, 06:15 AM   #10
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next time buy american when it comes to big appliances
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Old 11-24-2008, 06:39 AM   #11
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next time buy american when it comes to big appliances
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Old 11-24-2008, 07:21 AM   #12
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My samsung fridge is a few years old and I have had a bunch of issues with it also.... Water in the door not working, frosted over, not chilling correctly, etc... I have a smaller one (dont know the brand) in my garage that has been running without an issue for 15 years...
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Old 11-24-2008, 08:10 AM   #13
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Maybe you just popped a fuse or something. I don't think there is much in a fridge that would completely die like that from a surge caused by throwing the breaker on and off. :2 cents
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Old 11-24-2008, 12:05 PM   #14
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Maybe you just popped a fuse or something. I don't think there is much in a fridge that would completely die like that from a surge caused by throwing the breaker on and off. :2 cents
Technician came early and just left my house ;)
Yup. It surged.
The outlet was working.. fridge was not.
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Old 11-24-2008, 12:06 PM   #15
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next time buy american when it comes to big appliances
So tell me, mr. confederate flag,
what brand would you recommend that was American?
because I can show you threads like this for almost all of them.
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Old 11-24-2008, 12:07 PM   #16
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Elite fridge blowing upping.
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Old 11-24-2008, 12:08 PM   #17
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If Lowes won't help call Samsung. They are usually friggin awesome on warranties.
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Old 11-24-2008, 12:24 PM   #18
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Guy is here now
Apparently the dude who owns the appliance servicing place.. recognized our address..
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Old 11-24-2008, 12:45 PM   #19
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Well he just left.
The motherboard is fried.
They have to order another one.
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Old 11-24-2008, 12:58 PM   #20
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Samsung is a shitty b-grade brand with a-grade prices.
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Old 11-24-2008, 01:06 PM   #21
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Well he just left.
The motherboard is fried.
They have to order another one.
I had that happen with my G.E. stainless fridge. They had to come out twice to get it right.
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Old 11-24-2008, 01:09 PM   #22
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Samsung is shit!!! They should stick with TVs!!!!

Get a Frigidaire
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Old 11-24-2008, 01:12 PM   #23
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I bought 5 year plan from BestBuy, not a big fan of BestBuy but had no choice.
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Old 11-24-2008, 01:13 PM   #24
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That's fucked up....
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Old 11-24-2008, 01:15 PM   #25
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$2500 for a fridge??
they run that much now a days toots. From $800-2500+ for a decent one. Priced them yesterday for new house.
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Old 11-24-2008, 01:23 PM   #26
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Good thing you posted this!!!

i was about to buy a Samsung fridge (the 35" bottom freezer monster!) but i was a bit iffy on Samsung making fridges.....cell phones and monitors are fine.

Me thinks i shall go with the LG.
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Old 11-24-2008, 01:56 PM   #27
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Okay. My Lowe's extended warranty plan is now telling me it has to be a RENTAL at 25% of the original purchase price... Dude that would be like a Sub Zero walkin, LOL for $499/week LOL

I'm so pissed. They're willing to pay the 500ish for a rental... but not give me 500 towards the purchase of a cheap garage fridge... That's because they know that there's no RENTAL out there for 500/week.

The burnt motherboard should take a few days to replace.. and I'm out a fridge for Thanksgiving.

Hubby says to just fuck Lowes.. and we go get a cheapie replacement at Home Depot for the garage..
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Last edited by PSSuperstars; 11-24-2008 at 01:59 PM..
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Old 11-24-2008, 02:04 PM   #28
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Well he just left.
The motherboard is fried.
They have to order another one.
Motherboard on a fridge. heh... A lot of unnecessary technology in appliances today.
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Old 11-24-2008, 02:07 PM   #29
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motherboard on a fridge???
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