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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Converting like it's 1999
Industry Role:
Join Date: Jan 2009
Location: The South
Posts: 6,164
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Someone from WEBAIR in here please (no drama).
Ok so I'm switching to a VPS right now,
work order was being processed over the weekend. Every time I try to contact my account manager it takes TOO long for me to hear back from him.. I'm having a real tough time getting in touch with him these days, he just now got back with me from two weeks of no returned e-mails. I'm not trying to cause trouble or be a complaining prick, but I've had an important time schedule that I need to stick to here.. only after almost a month of complaining about the apache's overloading due to too much force.. did anyone take a proper look at it and even suggest vps. I was told the setup fee would be waived for my troubles, but sure enough I got billed. All I'm looking for is a little bit of customer care and support for the transition to VPS. I'm having a tough time getting in touch with my account manager in a timely fashion. Basically I'm just ill-informed, and I need someone to give me 5 minutes of explanation.. that's all. Thanks. Apologies for the frustration, but it's getting a bit bold.
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10 years of experience in: CHAT SALES - PAID TRAFFIC - CONVERSION - CREATIVES - CONSULTATION |
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#2 |
Converting like it's 1999
Industry Role:
Join Date: Jan 2009
Location: The South
Posts: 6,164
|
Please leave contact info of someone whom I can discuss the matter with,
I truly do appreciate it.
__________________
10 years of experience in: CHAT SALES - PAID TRAFFIC - CONVERSION - CREATIVES - CONSULTATION |
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#3 |
Confirmed User
Join Date: Sep 2002
Location: The Internet
Posts: 2,681
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2 weeks and no support reply? You got billed for no reason? hummmmmm
![]() Her is a bump for you to hopefully get some help. |
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#4 |
Confirmed User
Industry Role:
Join Date: Nov 2002
Location: FL - TN/NC
Posts: 5,211
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When they are good they are good but sadly their customer service has been lacking for years
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#5 |
Confirmed User
Join Date: Feb 2008
Posts: 245
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Hey Diomed VPS server should be all set as I see the work order is completed and there are instructions so the sites can be tested. You were not charged a set up fee and if there was a charge on your account I will make sure it is worked out with Billing for you. I will follow up with you to be sure everything is running smoothly for you once all the sites have been tested. Please do not hesitate to get in touch with me if you need anything at all.
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Industrial Strength Webhosting Since 1996! Multiple Datacenter Locations Managed Dedicated • Virtual Hosting • Colocated [email protected] • 1.866.WEBAIR1 *Webair Economy Buster Hosting Special!* |
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#6 |
Converting like it's 1999
Industry Role:
Join Date: Jan 2009
Location: The South
Posts: 6,164
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chris,
i'm trying to get in touch with you now. no response on icq, please icq me or email me.
__________________
10 years of experience in: CHAT SALES - PAID TRAFFIC - CONVERSION - CREATIVES - CONSULTATION |
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#7 |
So Fucking Banned
Industry Role:
Join Date: Apr 2001
Location: the beach, SoCal
Posts: 107,089
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Just an FYI, ICQ is acting very weird for some people today.
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