Fucking Chargeback Scammers - GoFuckYourself.com

sugardaddy · 06-19-2009, 05:47 AM

Hi,

How often do you run into these fuckers? They join the site, spend the entire month on it, then they do a chrgeback! WTF! I mean if there was something you didn't like about the site, you definitely wouldn't wait a month to get your money back!

AnimeFevers · 06-19-2009, 05:51 AM

ive come accross many of them, but I have learnt from my mistakes and only deal with trust worthy people. I also don't do paypal sales with new fags.

Lycanthrope · 06-19-2009, 06:10 AM

One month? Try three, four and more in some cases.

sugardaddy · 06-19-2009, 07:56 AM

Quote:

Originally Posted by Lycanthrope

One month? Try three, four and more in some cases.

Daaaam! Did you ban them afterwards?

Phil · 06-19-2009, 07:57 AM

Quote:

Originally Posted by Lycanthrope

One month? Try three, four and more in some cases.

Yep, had some of those as well. They download entire member areas and then charge back with stuff like "moving on".

stickyfingerz · 06-19-2009, 08:01 AM

Quote:

Originally Posted by AnimeFevers

ive come accross many of them, but I have learnt from my mistakes and only deal with trust worthy people. I also don't do paypal sales with new fags.

Me thinks you is on da wrong page..

iTouch! · 06-19-2009, 08:02 AM

i havent had one single charbeback on any program in the 9 + years ive been in adult maybe im lucky

Farang · 06-19-2009, 08:02 AM

Happens all the time... Twats deserve to be hit with shady cross sales.

96ukssob · 06-19-2009, 08:31 AM

fucking thieves, they should get their hands cut off

ShellyCrash · 06-19-2009, 08:34 AM

Quote:

Originally Posted by elitechris

i havent had one single charbeback on any program in the 9 + years ive been in adult maybe im lucky

super lucky

fuzebox · 06-19-2009, 08:50 AM

If you've got a merchant account there are chargeback resolution companies you can hire... They fight your cb's for you and get money back from the bank.

NemesisEnforcer · 06-19-2009, 09:22 AM

Quote:

Originally Posted by sugardaddy

Hi,

How often do you run into these fuckers? They join the site, spend the entire month on it, then they do a chrgeback! WTF! I mean if there was something you didn't like about the site, you definitely wouldn't wait a month to get your money back!

I fight back. I have a process whereby I put the chargeback on their credit report. Just before the financial collapse, I received 3 phone calls from customers saying that they were having problems refinancing their homes due to the information that I had put on their credit report and they want to settle. In addition to the membership fee and chargeback fee, I charge them a $600.00 administrative/legal fee to remove the info from their credit report. Guess what, they gladly pay up.

Two weeks ago I received documents from Federal Bankruptcy court because a chargeback customer listed the fees as a debt in their bankruptcy. Payback is bitching.

BradM · 06-19-2009, 09:36 AM

We win 85% of our chargebacks now, we have figured out how to win them. It's not the money that we care about, it's these fucks putting our account at risk by CBing 4-5 transactions at once.

Anthony · 06-19-2009, 09:41 AM

Quote:

Originally Posted by NemesisEnforcer

I fight back. I have a process whereby I put the chargeback on their credit report. Just before the financial collapse, I received 3 phone calls from customers saying that they were having problems refinancing their homes due to the information that I had put on their credit report and they want to settle. In addition to the membership fee and chargeback fee, I charge them a $600.00 administrative/legal fee to remove the info from their credit report. Guess what, they gladly pay up.

Two weeks ago I received documents from Federal Bankruptcy court because a chargeback customer listed the fees as a debt in their bankruptcy. Payback is bitching.

I'd be interested in your process. Care to share how you do it? admin at morepowerprofits dot com Cheers!

Furious_Male · 06-19-2009, 09:45 AM

Quote:

Originally Posted by NemesisEnforcer

I fight back. I have a process whereby I put the chargeback on their credit report. Just before the financial collapse, I received 3 phone calls from customers saying that they were having problems refinancing their homes due to the information that I had put on their credit report and they want to settle. In addition to the membership fee and chargeback fee, I charge them a $600.00 administrative/legal fee to remove the info from their credit report. Guess what, they gladly pay up.

Two weeks ago I received documents from Federal Bankruptcy court because a chargeback customer listed the fees as a debt in their bankruptcy. Payback is bitching.

How do you do this without having the SS number of the individual. I trust this process takes some detective work. I would be interested in learning more if you are interested in sharing.

BradM · 06-19-2009, 09:47 AM

Quote:

Originally Posted by NemesisEnforcer

I fight back. I have a process whereby I put the chargeback on their credit report. Just before the financial collapse, I received 3 phone calls from customers saying that they were having problems refinancing their homes due to the information that I had put on their credit report and they want to settle. In addition to the membership fee and chargeback fee, I charge them a $600.00 administrative/legal fee to remove the info from their credit report. Guess what, they gladly pay up.

Two weeks ago I received documents from Federal Bankruptcy court because a chargeback customer listed the fees as a debt in their bankruptcy. Payback is bitching.

I don't know of a way to do this without a SS #. If you are willing to share we will pay for the information.

bdeforest · 06-19-2009, 09:53 AM

Do these cb resolution companies get the $35 fee per cb back for you as well? I pay thousands every month on just fees paid for every fucking cb that comes in.

JimmiDean · 06-19-2009, 10:13 AM

Quote:

Originally Posted by AnimeFevers

ive come accross many of them, but I have learnt from my mistakes and only deal with trust worthy people. I also don't do paypal sales with new fags.

Since Paypals TOS does not allow porn that might be a good idea.
Do you have any idea what you are talking about?

AnimeFevers · 06-19-2009, 03:39 PM

Quote:

Originally Posted by stickyfingerz

Me thinks you is on da wrong page..

I don't understand that, hmm spam spam spam...

Adult Insider Dave · 06-19-2009, 03:46 PM

Ive seen tards posting on mainstream forums about how to scam sites with cb's. I wish the banks would take a harder stance.

stickyfingerz · 06-19-2009, 03:52 PM

Quote:

Originally Posted by AnimeFevers

I don't understand that, hmm spam spam spam...

Im going to leave it as a language barrier issue, but you posted in this thread about something totally different than what the thread was about. Ill leave it at that.

NemesisEnforcer · 06-19-2009, 04:19 PM

To those that asked. My process is that when someone does a chargeback, I check the transaction for a valid AVS, CVV2 and the IP address for the ISP and location information. If everything is in order, I send a registered letter with return receipt to the customer explaining that I?m from the loss prevention department of company X and I?m following up on a potentially fraudulent chargeback. The letter explains the validity of the transaction as well as if the charge was made by a relative or friend that a crime may?ve been committed. In sum, the customer is encouraged to call my office to discuss this.

If the customer calls, I reinforce the message in the letter and let them know that all is forgotten if they send a check or money order to cover the transaction and chargeback fee. I had one lady tell me that her 15 year old son made the charge and I explained that criminal charges could be brought against him for stealing and using a credit card. She decided to pay but she wanted an invoice along with the user name and password.

If the customer does not respond within 10 to 30 days, usually 30 days, I submit their information to an online collection agency. The online collection agency will provide you with a copy of the customer?s credit report if you desire (you don?t need that), send collection letters to the customer as well as place the information on the customer?s credit report for all 3 credit bureaus. The fee for this is about $20.

Again, if the customer does not respond, it?s on their credit report and I?m done for now. In the future when they try to buy a car, house, refinance, get a job, etc. they will need to address this issue and you will be waiting. At that time I want the membership fee, chargeback fee plus the $600. If they pay that I will drop the interest charges per my TOS and provide them with a PFD letter.

As stated earlier, I add a $600.00 fee on top of all the transaction fees. I got that idea from an attorney who handles shoplifting cases for department stores. He explained that if a store decides to let you go after being arrested, they charge you something like a $300 fee on top of any damages. The fee is basically 1 hour of attorney time to handle administrative stuff. Using that as a guideline for reasonable fees, I came up with the additional $600 (1 hour of attorney time at $500/hour plus the $100 to cover phone calls, copying fees, etc.). I?m not using an attorney but that?s my penalty fee to the customer.

Exercise good judgment when the customer contacts you. Is their story believable?

XXXMovie4M · 06-19-2009, 05:24 PM

Quote:

Originally Posted by elitechris

i havent had one single charbeback on any program in the 9 + years ive been in adult maybe im lucky

either you're full of shit or you don't have many members....

Phil · 06-19-2009, 06:02 PM

Quote:

Originally Posted by NemesisEnforcer

To those that asked. My process is that when someone does a chargeback, I check the transaction for a valid AVS, CVV2 and the IP address for the ISP and location information. If everything is in order, I send a registered letter with return receipt to the customer explaining that I’m from the loss prevention department of company X and I’m following up on a potentially fraudulent chargeback. The letter explains the validity of the transaction as well as if the charge was made by a relative or friend that a crime may’ve been committed. In sum, the customer is encouraged to call my office to discuss this.

If the customer calls, I reinforce the message in the letter and let them know that all is forgotten if they send a check or money order to cover the transaction and chargeback fee. I had one lady tell me that her 15 year old son made the charge and I explained that criminal charges could be brought against him for stealing and using a credit card. She decided to pay but she wanted an invoice along with the user name and password.

If the customer does not respond within 10 to 30 days, usually 30 days, I submit their information to an online collection agency. The online collection agency will provide you with a copy of the customer’s credit report if you desire (you don’t need that), send collection letters to the customer as well as place the information on the customer’s credit report for all 3 credit bureaus. The fee for this is about $20.

Again, if the customer does not respond, it’s on their credit report and I’m done for now. In the future when they try to buy a car, house, refinance, get a job, etc. they will need to address this issue and you will be waiting. At that time I want the membership fee, chargeback fee plus the $600. If they pay that I will drop the interest charges per my TOS and provide them with a PFD letter.

As stated earlier, I add a $600.00 fee on top of all the transaction fees. I got that idea from an attorney who handles shoplifting cases for department stores. He explained that if a store decides to let you go after being arrested, they charge you something like a $300 fee on top of any damages. The fee is basically 1 hour of attorney time to handle administrative stuff. Using that as a guideline for reasonable fees, I came up with the additional $600 (1 hour of attorney time at $500/hour plus the $100 to cover phone calls, copying fees, etc.). I’m not using an attorney but that’s my penalty fee to the customer.

Exercise good judgment when the customer contacts you. Is their story believable?

No, not believable.
One wrong claim on your behalf and one person with little bit of knowlege of how things work and you're in deep shit.

XXXMovie4M · 06-19-2009, 06:11 PM

Quote:

Originally Posted by NemesisEnforcer

To those that asked. My process is that when someone does a chargeback, I check the transaction for a valid AVS, CVV2 and the IP address for the ISP and location information. If everything is in order, I send a registered letter with return receipt to the customer explaining that I?m from the loss prevention department of company X and I?m following up on a potentially fraudulent chargeback. The letter explains the validity of the transaction as well as if the charge was made by a relative or friend that a crime may?ve been committed. In sum, the customer is encouraged to call my office to discuss this.

If the customer calls, I reinforce the message in the letter and let them know that all is forgotten if they send a check or money order to cover the transaction and chargeback fee. I had one lady tell me that her 15 year old son made the charge and I explained that criminal charges could be brought against him for stealing and using a credit card. She decided to pay but she wanted an invoice along with the user name and password.

If the customer does not respond within 10 to 30 days, usually 30 days, I submit their information to an online collection agency. The online collection agency will provide you with a copy of the customer?s credit report if you desire (you don?t need that), send collection letters to the customer as well as place the information on the customer?s credit report for all 3 credit bureaus. The fee for this is about $20.

Again, if the customer does not respond, it?s on their credit report and I?m done for now. In the future when they try to buy a car, house, refinance, get a job, etc. they will need to address this issue and you will be waiting. At that time I want the membership fee, chargeback fee plus the $600. If they pay that I will drop the interest charges per my TOS and provide them with a PFD letter.

As stated earlier, I add a $600.00 fee on top of all the transaction fees. I got that idea from an attorney who handles shoplifting cases for department stores. He explained that if a store decides to let you go after being arrested, they charge you something like a $300 fee on top of any damages. The fee is basically 1 hour of attorney time to handle administrative stuff. Using that as a guideline for reasonable fees, I came up with the additional $600 (1 hour of attorney time at $500/hour plus the $100 to cover phone calls, copying fees, etc.). I?m not using an attorney but that?s my penalty fee to the customer.

Exercise good judgment when the customer contacts you. Is their story believable?

that's some good info! which on-line collection agency do you use?

wdsguy · 06-19-2009, 06:13 PM

Quote:

Originally Posted by NemesisEnforcer

To those that asked. My process is that when someone does a chargeback, I check the transaction for a valid AVS, CVV2 and the IP address for the ISP and location information. If everything is in order, I send a registered letter with return receipt to the customer explaining that I’m from the loss prevention department of company X and I’m following up on a potentially fraudulent chargeback. The letter explains the validity of the transaction as well as if the charge was made by a relative or friend that a crime may’ve been committed. In sum, the customer is encouraged to call my office to discuss this.

If the customer calls, I reinforce the message in the letter and let them know that all is forgotten if they send a check or money order to cover the transaction and chargeback fee. I had one lady tell me that her 15 year old son made the charge and I explained that criminal charges could be brought against him for stealing and using a credit card. She decided to pay but she wanted an invoice along with the user name and password.

If the customer does not respond within 10 to 30 days, usually 30 days, I submit their information to an online collection agency. The online collection agency will provide you with a copy of the customer’s credit report if you desire (you don’t need that), send collection letters to the customer as well as place the information on the customer’s credit report for all 3 credit bureaus. The fee for this is about $20.

Again, if the customer does not respond, it’s on their credit report and I’m done for now. In the future when they try to buy a car, house, refinance, get a job, etc. they will need to address this issue and you will be waiting. At that time I want the membership fee, chargeback fee plus the $600. If they pay that I will drop the interest charges per my TOS and provide them with a PFD letter.

As stated earlier, I add a $600.00 fee on top of all the transaction fees. I got that idea from an attorney who handles shoplifting cases for department stores. He explained that if a store decides to let you go after being arrested, they charge you something like a $300 fee on top of any damages. The fee is basically 1 hour of attorney time to handle administrative stuff. Using that as a guideline for reasonable fees, I came up with the additional $600 (1 hour of attorney time at $500/hour plus the $100 to cover phone calls, copying fees, etc.). I’m not using an attorney but that’s my penalty fee to the customer.

Exercise good judgment when the customer contacts you. Is their story believable?

And how exactly would you even place negative information on the users credit report without their social security number?

LoveSandra · 06-19-2009, 06:16 PM

fuck the chargeback

NemesisEnforcer · 06-19-2009, 06:44 PM

Quote:

Originally Posted by CAMOKAT

No, not believable.
One wrong claim on your behalf and one person with little bit of knowlege of how things work and you're in deep shit.

That's why the entire process is documented with letters. Been doing this for years with no problems.

NemesisEnforcer · 06-19-2009, 06:48 PM

Quote:

Originally Posted by XXXMovie4M

that's some good info! which on-line collection agency do you use?

I use Old Debts. Their prices are good.

Phil · 06-19-2009, 07:15 PM

Quote:

Originally Posted by NemesisEnforcer

That's why the entire process is documented with letters. Been doing this for years with no problems.

You must be dealing with total idiots. Signing slip for certified letter is not admission of guilt. All they would have to do is send you letter with request to validate debt and you will end up spending more on postage in the future. You will be required by law to provide detailed explanation of debt, your license, payment agreements.
I have mainstream merchant account and even that account comes with “digital transaction” crap that basically says I can’t fight chargebacks because I don’t have sufficient evidence to prove that the card owner himself committed fraud. You’ll have 30 days to do all that or its cease and desist.

XXXMovie4M · 06-19-2009, 07:21 PM

the biggest scam is on-line checks because the CC processor can't block them for future purchases. appearently it's very easy for the customer to return the check, no questions asked. i've had a few customers do this every few months. i'm thinking about dropping that option altogether.

NemesisEnforcer · 06-19-2009, 07:24 PM

Quote:

Originally Posted by wdsguy

And how exactly would you even place negative information on the users credit report without their social security number?

The collection agency does that for us. We also have access to a criss-cross service that provides the SS# for every person that an individual has ever lived with. Getting a SS# is not difficult you can get your neighbor's SS# right now from sites such as GovSSNRecord or Intelius.

Once you have a person's name and address you can get their social security number. That's the purpose of making sure that the AVS information is correct, i.e. YYY. Also, you don't always need a social security number to put something on someone's credit report. For example, if you go to small claims court, you never put the defendant's SS# on the documents but the credit bureaus pick it up if the defendant loses the case. If the name and address matches, they add it to that credit report or start a credit history for that name and address.

The credit bureaus are not perfect and they do make errors. I know a guy that is a junior and because he lived with his father, his fathers unpaid medical bills appear on his credit report. It's a nightmare for him because the hospital has put a lien on his house rather than his father's house.

Phil · 06-19-2009, 08:10 PM

Quote:

Originally Posted by NemesisEnforcer

The collection agency does that for us. We also have access to a criss-cross service that provides the SS# for every person that an individual has ever lived with. Getting a SS# is not difficult you can get your neighbor's SS# right now from sites such as GovSSNRecord or Intelius.

Once you have a person's name and address you can get their social security number. That's the purpose of making sure that the AVS information is correct, i.e. YYY. Also, you don't always need a social security number to put something on someone's credit report. For example, if you go to small claims court, you never put the defendant's SS# on the documents but the credit bureaus pick it up if the defendant loses the case. If the name and address matches, they add it to that credit report or start a credit history for that name and address.

The credit bureaus are not perfect and they do make errors. I know a guy that is a junior and because he lived with his father, his fathers unpaid medical bills appear on his credit report. It's a nightmare for him because the hospital has put a lien on his house rather than his father's house.

This has nothing to do with SS but with admission of guilt which is almost impossible to prove with digital transactions. Its not like you’re going to get subpoena to question ISP because you have someone’s IP address and their CC info. You’re lucky nobody went after you yet and counter-sued for harassment and defamation.

NemesisEnforcer · 06-19-2009, 08:20 PM

Quote:

Originally Posted by CAMOKAT

You must be dealing with total idiots. Signing slip for certified letter is not admission of guilt. All they would have to do is send you letter with request to validate debt and you will end up spending more on postage in the future. You will be required by law to provide detailed explanation of debt, your license, payment agreements.
I have mainstream merchant account and even that account comes with ?digital transaction? crap that basically says I can?t fight chargebacks because I don?t have sufficient evidence to prove that the card owner himself committed fraud. You?ll have 30 days to do all that or its cease and desist.

I wouldn?t call them idiots. They already have a bad impression of this industry and they are usually surprised to find articulate and trusting folks at the other end.

I never said that a return receipt was an admission of guilt nor do I want to imply so. It lets me know that the person I'm accusing received my complaint. If they don't answer, I move ahead with collections. If they respond, we talk about it.

Once the person is on the phone it's usually resolved. More than half the time, the person did not recognize the charge. We give them that option as a way out in the conversation. They signed up for dirtyporn.com but was billed by cleancompany.com. We settle on the membership fee and the chargeback fee.

Once in a while, I will call the customer before the chargeback grace period ends and work it out with them. Once that happens, I send a letter to the bank letting them know about the conversation. The bank sends the letter to the customer for verification and the chargeback is reversed.

It's all in how you work with the customer. They need to be treated in a friendly/civil manner as well as need to feel that you operate in a way to protect their interest. Thus, they should work this out with you.

Regarding your comment on ?digital transaction?, I answer every chargeback with whatever information I have. I have a form that I call ?Transaction Details? it?s basically an invoice with our merchant name address etc. but rather than using the word invoice it says Transaction Details. I populate it with everything from the merchant interface including customer info, card number, AVS response, CVV2 response, site name, IP address and the additional info from MaxMind. I include a cover memo that simply says we believe the charge to be true based on the supporting data and the customer may not recognize the transaction on their statement. This is particularly useful for international customers because, again, most of the time they don?t recognize the charge on their statement. I have a very high success rate with this.

NemesisEnforcer · 06-19-2009, 08:26 PM

Quote:

Originally Posted by CAMOKAT

This has nothing to do with SS but with admission of guilt which is almost impossible to prove with digital transactions. Its not like you?re going to get subpoena to question ISP because you have someone?s IP address and their CC info. You?re lucky nobody went after you yet and counter-sued for harassment and defamation.

This business is full of risks across the board. So far, they've been fine with the PFDs.

Phil · 06-19-2009, 08:54 PM

Quote:

Originally Posted by NemesisEnforcer

I never said that a return receipt was an admission of guilt nor do I want to imply so. It lets me know that the person I'm accusing received my complaint. If they don't answer, I move ahead with collections. If they respond, we talk about it.

What does “move ahead” means? Lets say you send me a letter, I read it and say “what ever”, never heard of them, nor do I care. What do you do? file it with collection agency? You do not have my signature, nor contractual agreement for services provided. You have my credit card number and personal info that could have been passed by someone else. Lets say its my ex-roommate who did it. Legally, you can’t go after me because you have zero proof its me who made the transaction.

Phil · 06-19-2009, 08:55 PM

Quote:

Originally Posted by NemesisEnforcer

This business is full of risks across the board. So far, they've been fine with the PFDs.

I understand that, but what you doing is technically illegal.

HomerSimpson · 06-20-2009, 04:58 AM

had some charge backs last month... some of them charged back 2-3 months...

JimmiDean · 06-20-2009, 05:37 AM

Quote:

Originally Posted by stickyfingerz

Im going to leave it as a language barrier issue, but you posted in this thread about something totally different than what the thread was about. Ill leave it at that.

a far nicer reply then I would have given him.

bigalownz · 06-20-2009, 06:10 AM

i been getting a few over the last few months on scorecash

now cause of them my total stats is
-$140

makes me look bad to scorecash

Cash · 06-20-2009, 11:59 AM

Interesting thread from a webmaster point of view!

Major (Tom) · 06-20-2009, 04:58 PM

Quote:

Originally Posted by fuzebox

If you've got a merchant account there are chargeback resolution companies you can hire... They fight your cb's for you and get money back from the bank.

you can fight them yourself. we win 60%
beating a scumbag at charging back is one of the most fulfilling things I have found in this life

Duke

EscortBiz · 06-20-2009, 06:43 PM

Quote:

Originally Posted by elitechris

i havent had one single charbeback on any program in the 9 + years ive been in adult maybe im lucky

you either

a) dont do any volume to talk about

b) full of shit

even mainstream companies, restaurants clubs get chargebacks, my guess is your simply full of shit

B2BwithJoeD · 06-20-2009, 09:09 PM

Chargebacks are inherent in EU direct debit transactions as well - we provide collection services for our direct debit joins in UK, Germany, Spain, Austria and the Netherlands and immediately blacklist the user and initiate collection efforts on any non-paid transaction. We go after principal and fees and credit the merchant with successfully recovered funds - the term 'credit' is a good thing in your Webbilling.com stats. 'Becomes a revenue stream of its own over time, as they cannot join any other site by direct debit we process for until they pay up...

Major (Tom) · 06-20-2009, 10:53 PM

Quote:

Originally Posted by EscortBiz

you either

a) dont do any volume to talk about

b) full of shit

even mainstream companies, restaurants clubs get chargebacks, my guess is your simply full of shit

Amen

Duke

Iron Fist · 06-21-2009, 12:20 AM

Quote:

Originally Posted by elitechris

i havent had one single charbeback on any program in the 9 + years ive been in adult maybe im lucky

Quote:

Originally Posted by EscortBiz

you either

a) dont do any volume to talk about

b) full of shit

even mainstream companies, restaurants clubs get chargebacks, my guess is your simply full of shit

Exactly.... if you do any amount of sales, you will have chargebacks, it's a numbers game.

stickyfingerz · 06-21-2009, 12:45 AM

Quote:

Originally Posted by JimmiDean

a far nicer reply then I would have given him.

Against the rumors I am actually a nice guy... lol too nice most of the time.

BOSS1 · 06-21-2009, 12:55 AM

Quote:

Originally Posted by NemesisEnforcer

To those that asked. My process is that when someone does a chargeback, I check the transaction for a valid AVS, CVV2 and the IP address for the ISP and location information. If everything is in order, I send a registered letter with return receipt to the customer explaining that I?m from the loss prevention department of company X and I?m following up on a potentially fraudulent chargeback. The letter explains the validity of the transaction as well as if the charge was made by a relative or friend that a crime may?ve been committed. In sum, the customer is encouraged to call my office to discuss this.

If the customer calls, I reinforce the message in the letter and let them know that all is forgotten if they send a check or money order to cover the transaction and chargeback fee. I had one lady tell me that her 15 year old son made the charge and I explained that criminal charges could be brought against him for stealing and using a credit card. She decided to pay but she wanted an invoice along with the user name and password.

If the customer does not respond within 10 to 30 days, usually 30 days, I submit their information to an online collection agency. The online collection agency will provide you with a copy of the customer?s credit report if you desire (you don?t need that), send collection letters to the customer as well as place the information on the customer?s credit report for all 3 credit bureaus. The fee for this is about $20.

Again, if the customer does not respond, it?s on their credit report and I?m done for now. In the future when they try to buy a car, house, refinance, get a job, etc. they will need to address this issue and you will be waiting. At that time I want the membership fee, chargeback fee plus the $600. If they pay that I will drop the interest charges per my TOS and provide them with a PFD letter.

As stated earlier, I add a $600.00 fee on top of all the transaction fees. I got that idea from an attorney who handles shoplifting cases for department stores. He explained that if a store decides to let you go after being arrested, they charge you something like a $300 fee on top of any damages. The fee is basically 1 hour of attorney time to handle administrative stuff. Using that as a guideline for reasonable fees, I came up with the additional $600 (1 hour of attorney time at $500/hour plus the $100 to cover phone calls, copying fees, etc.). I?m not using an attorney but that?s my penalty fee to the customer.

Exercise good judgment when the customer contacts you. Is their story believable?

Thanks for sharing, might try that with mainstream as well

06-19-2009, 05:47 AM	#1
sugardaddy Registered User Join Date: Jun 2004 Posts: 38	Fucking Chargeback Scammers Hi, How often do you run into these fuckers? They join the site, spend the entire month on it, then they do a chrgeback! WTF! I mean if there was something you didn't like about the site, you definitely wouldn't wait a month to get your money back!

06-19-2009, 05:51 AM	#2
AnimeFevers ♫ ♪ ♫ ♪ ▄ █ ▄ █ ▄ ▄ █ ▄ █ Industry Role: Join Date: Apr 2009 Location: Tell your mom, money is on the fridge Posts: 3,558	ive come accross many of them, but I have learnt from my mistakes and only deal with trust worthy people. I also don't do paypal sales with new fags. __________________ icq - 556766871 email - animefevers(AT)hotmail(DOT)co(DOT)uk

06-19-2009, 06:10 AM	#3
Lycanthrope Confirmed User Industry Role: Join Date: Jan 2004 Location: Wisconsin Posts: 4,517	One month? Try three, four and more in some cases. __________________

06-19-2009, 08:31 AM	#9
96ukssob So Fucking Banananananas Industry Role: Join Date: Mar 2003 Location: If I was in your ass you'd know it Posts: 12,991	fucking thieves, they should get their hands cut off __________________ Email: Clicky on Me

06-19-2009, 09:53 AM	#17
bdeforest Confirmed User Join Date: Nov 2003 Posts: 212	Do these cb resolution companies get the $35 fee per cb back for you as well? I pay thousands every month on just fees paid for every fucking cb that comes in. __________________ Brand new HD sites with exclusive content. Get content while it's still fresh!!

06-19-2009, 08:02 AM	#7
iTouch! So Fucking Banned Join Date: Sep 2007 Location: $ land Posts: 1,457	i havent had one single charbeback on any program in the 9 + years ive been in adult maybe im lucky

06-19-2009, 08:02 AM	#8
Farang one sick puppy Industry Role: Join Date: Oct 2004 Location: Where the worst of the West meets the worst of the East Posts: 11,484	Happens all the time... Twats deserve to be hit with shady cross sales.

06-19-2009, 08:50 AM	#11
fuzebox making it rain Industry Role: Join Date: Oct 2003 Location: seattle Posts: 22,004	If you've got a merchant account there are chargeback resolution companies you can hire... They fight your cb's for you and get money back from the bank.

06-19-2009, 09:36 AM	#13
BradM Confirmed User Join Date: Dec 2003 Location: 1123,6536,5231 Posts: 3,397	We win 85% of our chargebacks now, we have figured out how to win them. It's not the money that we care about, it's these fucks putting our account at risk by CBing 4-5 transactions at once.

06-19-2009, 03:46 PM	#20
Adult Insider Dave Confirmed User Join Date: Jun 2005 Posts: 533	Ive seen tards posting on mainstream forums about how to scam sites with cb's. I wish the banks would take a harder stance. __________________ Promote our penis growth and acne books, earn 75% on sales and rebills. Contact me if you want a custom backend like Pornstarbucks and Freenetpass integrated with any billing gateway:

06-19-2009, 04:19 PM	#22
NemesisEnforcer Confirmed User Industry Role: Join Date: Aug 2003 Location: Vegas and Los Angeles Posts: 2,122	To those that asked. My process is that when someone does a chargeback, I check the transaction for a valid AVS, CVV2 and the IP address for the ISP and location information. If everything is in order, I send a registered letter with return receipt to the customer explaining that I?m from the loss prevention department of company X and I?m following up on a potentially fraudulent chargeback. The letter explains the validity of the transaction as well as if the charge was made by a relative or friend that a crime may?ve been committed. In sum, the customer is encouraged to call my office to discuss this. If the customer calls, I reinforce the message in the letter and let them know that all is forgotten if they send a check or money order to cover the transaction and chargeback fee. I had one lady tell me that her 15 year old son made the charge and I explained that criminal charges could be brought against him for stealing and using a credit card. She decided to pay but she wanted an invoice along with the user name and password. If the customer does not respond within 10 to 30 days, usually 30 days, I submit their information to an online collection agency. The online collection agency will provide you with a copy of the customer?s credit report if you desire (you don?t need that), send collection letters to the customer as well as place the information on the customer?s credit report for all 3 credit bureaus. The fee for this is about $20. Again, if the customer does not respond, it?s on their credit report and I?m done for now. In the future when they try to buy a car, house, refinance, get a job, etc. they will need to address this issue and you will be waiting. At that time I want the membership fee, chargeback fee plus the $600. If they pay that I will drop the interest charges per my TOS and provide them with a PFD letter. As stated earlier, I add a $600.00 fee on top of all the transaction fees. I got that idea from an attorney who handles shoplifting cases for department stores. He explained that if a store decides to let you go after being arrested, they charge you something like a $300 fee on top of any damages. The fee is basically 1 hour of attorney time to handle administrative stuff. Using that as a guideline for reasonable fees, I came up with the additional $600 (1 hour of attorney time at $500/hour plus the $100 to cover phone calls, copying fees, etc.). I?m not using an attorney but that?s my penalty fee to the customer. Exercise good judgment when the customer contacts you. Is their story believable?

06-19-2009, 06:16 PM	#27
LoveSandra So Fucking Banned Join Date: Aug 2008 Location: Just Blow Me Posts: 10,551	fuck the chargeback

06-19-2009, 07:21 PM	#31
XXXMovie4M Confirmed User Join Date: Sep 2008 Location: Hell Posts: 359	the biggest scam is on-line checks because the CC processor can't block them for future purchases. appearently it's very easy for the customer to return the check, no questions asked. i've had a few customers do this every few months. i'm thinking about dropping that option altogether.

06-20-2009, 04:58 AM	#38
HomerSimpson Too lazy to set a custom title Industry Role: Join Date: Sep 2005 Location: Springfield Posts: 13,826	had some charge backs last month... some of them charged back 2-3 months... __________________ Make a bank with Chaturbate - the best selling webcam program Ads that can't be block with AdBlockers !!! /// Best paying popup program (Bitcoin payouts) !!! PHP, MySql, Smarty, CodeIgniter, Laravel, WordPress, NATS... fixing stuff, server migrations & optimizations... My ICQ: 27429884 \| Email:

06-20-2009, 06:10 AM	#40
bigalownz Confirmed User Industry Role: Join Date: Aug 2005 Location: NEW ZEALAND Posts: 1,654	i been getting a few over the last few months on scorecash now cause of them my total stats is -$140 makes me look bad to scorecash __________________ $100 free credit for all hosting needs

06-20-2009, 11:59 AM	#41
Cash Click on my TCG signature Join Date: Feb 2002 Posts: 20,825	Interesting thread from a webmaster point of view! __________________ $9.95/month for 15000 GB bandwidth monthly, unlimited (sub)domains and MySQL5, PHP4/5, 500 GB disk storage! ; use any of these invitation codes: 216263692101; 408636009193; 846090586647; my ICQ 30160426!

06-20-2009, 09:09 PM	#44
B2BwithJoeD Confirmed User Industry Role: Join Date: Apr 2004 Location: PayoutMag.com Posts: 1,390	Europeans Billing Europe! Chargebacks are inherent in EU direct debit transactions as well - we provide collection services for our direct debit joins in UK, Germany, Spain, Austria and the Netherlands and immediately blacklist the user and initiate collection efforts on any non-paid transaction. We go after principal and fees and credit the merchant with successfully recovered funds - the term 'credit' is a good thing in your Webbilling.com stats. 'Becomes a revenue stream of its own over time, as they cannot join any other site by direct debit we process for until they pay up... __________________ BLOG IT! How Will You Spend Your 2014 Profits? - PayoutMag.com Ask me About - Unique Processing and Marketing Solutions - Your Only Risk Is More Revenue!