When will Zombaio pick up the phone? - GoFuckYourself.com

xenigo · 08-21-2009, 02:48 PM

I'm calling. Pick it up. Thanks. 40+ minutes on hold so far.

»Rob Content« · 08-21-2009, 02:49 PM

ccbill and epoch always answer right away...

xenigo · 08-21-2009, 02:50 PM

Quote:

Originally Posted by »Rob Content«

ccbill and epoch always answer right away...

I know. I used to have my site with Epoch.

DonovanTrent · 08-21-2009, 02:50 PM

Might want to blur your phone number out on future pics.

Phallus Fondue · 08-21-2009, 02:51 PM

wonder how long until people start sending your phone messages or calling you?

xenigo · 08-21-2009, 02:52 PM

People have my number. It's not a secret.

DonovanTrent · 08-21-2009, 02:53 PM

Quote:

Originally Posted by xenigo

People have my number. It's not a secret.

That's for damn sure.

Good luck with Zombaio.

jcowens2007 · 08-21-2009, 02:54 PM

Yeaaaah... I am on the cusp of signing up for them. I sent a simple sales questions 3 days ago..no response. I followed up with a call to the sale dept. They said they would get an answer for me today....

6pm est...still no reply. Hmmm..

xenigo · 08-21-2009, 02:56 PM

Quote:

Originally Posted by jcowens2007

Yeaaaah... I am on the cusp of signing up for them. I sent a simple sales questions 3 days ago..no response. I followed up with a call to the sale dept. They said they would get an answer for me today....

6pm est...still no reply. Hmmm..

I sent them an email yesterday at around 7:30pm Pacific, and I haven't gotten a reply either.

Ok I'll just say what my question is: Epoch has text they want on every page of your site that says "Please visit Epoch.com, our authorized sales agent." I'm not sure what the text needs to be for Zombaio. I'm sure they require something similar, right?

Anyone know?

Ditosta · 08-21-2009, 03:12 PM

Quote:

Originally Posted by xenigo

I sent them an email yesterday at around 7:30pm Pacific, and I haven't gotten a reply either.

Ok I'll just say what my question is: Epoch has text they want on every page of your site that says "Please visit Epoch.com, our authorized sales agent." I'm not sure what the text needs to be for Zombaio. I'm sure they require something similar, right?

Anyone know?

They don't ask for any text

Machete_ · 08-21-2009, 03:16 PM

if you check the original Zombaio post where they made their introduction, I mentioned a name. You should google or research it and make up your own mind.

xenigo · 08-21-2009, 03:29 PM

Someone called who said their name was Mark Hill, said he was a VP at Zombaio. We got disconnected, and called the number he gave me... and it was some sort of gay sex line. The weird thing is that the call didn't seem to be a prank.

He actually said what Ditosta said, that they don't require any specific type of text.

jcowens2007 · 08-21-2009, 03:36 PM

Quote:

Originally Posted by KrisH

if you check the original Zombaio post where they made their introduction, I mentioned a name. You should google or research it and make up your own mind.

I did but nothing really comes up

xenigo · 08-21-2009, 03:39 PM

I just got through to them, and my question has been answered. I'm hoping the 1:10+ spent on hold was just a fluke.

Barefootsies · 08-21-2009, 03:44 PM

Quote:

Originally Posted by xenigo

I just got through to them, and my question has been answered. I'm hoping the 1:10+ spent on hold was just a fluke.

I have been with them a few months so far. No major issues.

I did try and call on weekend. They were closed. I have had to contact them a time or two and response time varied. It is some good feedback for them in the future. If they want to be a serious player in adult. They need to step it up and not fall into the Verotel customer service.

As long as things are going good, you have no real issues. But we ALL occasionally have an issues with EVERY processor out there. I know I have. I've been with 6-7 over 12 years. If you think EPOCH or CCB are golden and will never have an issue, you are mistaken.

directfiesta · 08-21-2009, 08:52 PM

Quote:

Originally Posted by Barefootsies

If you think EPOCH or CCB are golden and will never have an issue, you are mistaken.

right on ... I have my issue with Epoch... and will post monday a chain of emails ( re :M-175188 ) .

Zombaio_Tomas · 08-22-2009, 06:01 AM

Hi Guys,
I will start of by saying that we are working hard on the support side right now. We have many many signups each day of course a limited staff on the support side. This is one of the most common aces a growing company has - the increased support management.

I can just say that we are working hard to answer your issue as soon as possible. Right now we are establishing one extra 2nd line support team. Hopefully you will see a difference soon.

TisMe · 08-22-2009, 06:37 AM

Surprised by this problem you're having. I call them all the time and David or Jesper always pick up promptly.

08-21-2009, 02:48 PM	#1
xenigo Confirmed User Industry Role: Join Date: Jan 2001 Location: Oakland, CA Posts: 8,067	When will Zombaio pick up the phone? I'm calling. Pick it up. Thanks. 40+ minutes on hold so far.

08-21-2009, 02:49 PM	#2
»Rob Content« Confirmed User Join Date: Dec 2006 Posts: 4,348	ccbill and epoch always answer right away... __________________ 80% Revshare or 30$ PPS on $1 trials: 200 Niches = Vidz.com Galleries / FLVs / Embeds 3 & 5mins FLVs \| RSS & Tube Feeds \| Matching Thumbs \| FLV Browser & Exporter \| No Prechecked Xsales >> Mobile Redirection Script: mobile.vidz.com also paying 80% net Lifetime << ICQ: 198-394-557 ICQ - 436 795 438 E-mail rob /@/ cool-content dotcom

08-21-2009, 02:50 PM	#4
DonovanTrent Confirmed User Join Date: Dec 2006 Location: Las Vegas, NV Posts: 968	Might want to blur your phone number out on future pics. __________________ Donovan Trent

08-22-2009, 06:01 AM	#17
Zombaio_Tomas Confirmed User Join Date: Nov 2008 Location: Zombaio.com Posts: 382	Hi Guys, I will start of by saying that we are working hard on the support side right now. We have many many signups each day of course a limited staff on the support side. This is one of the most common aces a growing company has - the increased support management. I can just say that we are working hard to answer your issue as soon as possible. Right now we are establishing one extra 2nd line support team. Hopefully you will see a difference soon. __________________

08-21-2009, 02:51 PM	#5
Phallus Fondue Confirmed User Join Date: Aug 2009 Posts: 418	wonder how long until people start sending your phone messages or calling you?

08-21-2009, 02:52 PM	#6
xenigo Confirmed User Industry Role: Join Date: Jan 2001 Location: Oakland, CA Posts: 8,067	People have my number. It's not a secret.

08-21-2009, 02:54 PM	#8
jcowens2007 Registered User Join Date: Sep 2007 Posts: 19	Yeaaaah... I am on the cusp of signing up for them. I sent a simple sales questions 3 days ago..no response. I followed up with a call to the sale dept. They said they would get an answer for me today.... 6pm est...still no reply. Hmmm..

08-21-2009, 03:16 PM	#11
Machete_ WINNING! Industry Role: Join Date: Oct 2002 Posts: 14,579	if you check the original Zombaio post where they made their introduction, I mentioned a name. You should google or research it and make up your own mind.

08-21-2009, 03:29 PM	#12
xenigo Confirmed User Industry Role: Join Date: Jan 2001 Location: Oakland, CA Posts: 8,067	Someone called who said their name was Mark Hill, said he was a VP at Zombaio. We got disconnected, and called the number he gave me... and it was some sort of gay sex line. The weird thing is that the call didn't seem to be a prank. He actually said what Ditosta said, that they don't require any specific type of text.

08-21-2009, 03:39 PM	#14
xenigo Confirmed User Industry Role: Join Date: Jan 2001 Location: Oakland, CA Posts: 8,067	I just got through to them, and my question has been answered. I'm hoping the 1:10+ spent on hold was just a fluke.

08-22-2009, 06:37 AM	#18
TisMe Confirmed User Join Date: Aug 2008 Posts: 1,719	Surprised by this problem you're having. I call them all the time and David or Jesper always pick up promptly.