Great support from the guys at techiemedia.net - GoFuckYourself.com

Fucksakes · 08-29-2009, 07:05 AM

I make these poor support guys work so hard, I owe them big time.

So I'll start with giving them a thank you thread on top of the others that have been posted here.

http://techiemedia.net/

sweetcuties · 08-29-2009, 07:36 AM

Yea, they kick ass... everytime I have a problem, their on top of it right away.

Thanks Techie

fatfoo · 08-29-2009, 07:49 AM

Great support from techiemedia.net, nice, Fucksakes. Will keep in mind.

Jarmusch · 08-29-2009, 07:59 AM

I'm on my 1st month with TechieMedia and very happy with their support so far.

Davy · 09-19-2009, 01:33 AM

I am seriously considering moving to techie. Having my finger on the trigger, so to speak.

epitome · 09-19-2009, 01:56 AM

So does anyone else feel guilty about the number of times they have to have support do something?

I'm not with techie...but the OP made me think about how I dread contacting support ... even though they are always so helpful and understanding.

I just always think about how I used to cuss at people in my head if they were like me ... back when I was in customer service. I'd cuss in my head but always smile and provide stellar service ... treating them like they were my favorite customer. I don't want to be "that guy" that they all laugh at when he leaves... lol

PatrickKing · 09-19-2009, 02:02 AM

No ref code in the link so they must be good or you are really dirving them nuts;) I'll givem a try..

Boss Traffic Jim · 09-19-2009, 04:21 AM

Hey I also have been with them for a few years now after trying many other so called good hosts. All I can say is the Team at Techiemedia is incredible at what they do. They fix stuff for me that no other host would touch and pretty darn fast with never any extra charges ever. Not sure how they do it but they do it well.

area51 - BANNED FOR LIFE · 09-19-2009, 04:37 AM

Farpost does good support

Boss Traffic Jim · 09-19-2009, 04:44 AM

Quote:

Originally Posted by area51

Farpost does good support

The real man behind the killer support is Wayne, he be the support Guru of all Gurus

slapass · 09-19-2009, 05:33 AM

They make this business easier.

junction · 09-19-2009, 08:07 AM

I might as well add my praise for Techie too. Jim runs a great company.

Net Money · 09-19-2009, 12:06 PM

Jim and Wayne run a tight ship and are a class act. Great Prices, Network, and Support that is 2nd to none. Techiemedia is definitely one of the best and worth considering if you are not completely happy with your current host, or simply want to expand a bit.

Wiredoctor · 09-20-2009, 07:12 AM

Quote:

Originally Posted by slapass

They make this business easier.

I totally agree, with T\the Techiemedia team handling my servers I am free to work on and promote my sites and make money rather than messing with my hosting. These guys are seriously one of the best hosts in the business. Been with them for years and never had any problems.

Jarmusch · 09-20-2009, 10:43 AM

Example of my most recent support ticket:

Quote:

September 20, 2009, 1:33 pm by me
Task created by me

September 20, 2009, 1:34 pm by Cyril
Transferred to Cyril

September 20, 2009, 1:34 pm by Cyril
Status changed to In Progress

September 20, 2009, 1:36 pm by Cyril
Email Sent:

Done.please check.

CDSmith · 09-20-2009, 10:53 AM

Quote:

Originally Posted by epitome

So does anyone else feel guilty about the number of times they have to have support do something?

I'm not with techie...but the OP made me think about how I dread contacting support ... even though they are always so helpful and understanding.

I just always think about how I used to cuss at people in my head if they were like me ... back when I was in customer service. I'd cuss in my head but always smile and provide stellar service ... treating them like they were my favorite customer. I don't want to be "that guy" that they all laugh at when he leaves... lol

Oh definitely, I KNOW I've been a pest on more than one occasion. Don't think it would be proper business if you didn't from time to time, but as luck would have it those guys at Techie have never once given me any indication that they're thinking that way or sitting there secretly cursing or laughing at me. Or laughing and cursing.

Except for that time Jim really did laugh at me. But that was for an altogether different reason. Nothing to do with support. :D

Kick Ass Chat · 09-21-2009, 11:21 AM

Another VERY satisfied TechieMedia customer here. I've tried many other hosts in the past years but never has any proven to be the caliber of the TechieMedia. A class of their own. Great people to work with and I love being part of their family.

ToplistBlog_Com · 09-21-2009, 12:46 PM

Quote:

Originally Posted by Davy

I am seriously considering moving to techie. Having my finger on the trigger, so to speak.

Techie Media · 09-21-2009, 02:39 PM

A big Thank You to everyone who has posted here and to all of our customers. We strive to offer each
customer the absolute best possible hosting experience available. This includes but is not limited to a super Fast and stable network with No network downtimes,
very competitive pricing, and what we feel is extremely important is Superior Support, not just technical but also all types of customer support.

Look forward to some very cool new features and offering this fall as we have some awesome surprises about to launch.

jimmy-3-way · 09-21-2009, 04:44 PM

Quote:

Originally Posted by Afrin

Hey I also have been with them for a few years now after trying many other so called good hosts. All I can say is the Team at Techiemedia is incredible at what they do. They fix stuff for me that no other host would touch and pretty darn fast with never any extra charges ever. Not sure how they do it but they do it well.

I've had all my sites at Techie for probably ten years now and for one reason - they solve problems.

One thing I've noticed that I love beyond all others is that I never get excess BS emails from support when I file a ticket.

At other hosts you get this one after you open a ticket for an issue from the lowest level support guy:

"Hi, I don't know what you want me to do. We don't manage that [script or software]."

Then you remind him that the upper level support guy did this thing for you on ticket number XXXX, and he says the upper support guy is gone for the day and he's not allowed to do that and you reply WTF, my site isn't working and then he replies that he'll get his supervisor and the supervisor says the upper level guy should have charged you the standard 3rd party service rate of $200/hour and they can't look into this unless you okay billing and then you says, WTF, he installed it and now you want to charge me and on and on and on and on.

At Techie you usually get one email per ticket:

"Done please check."

bash · 09-21-2009, 05:50 PM

Quote:

Originally Posted by jimmy-3-way

At Techie you usually get one email per ticket:

"Done please check."

I love that phrase when I see it also. The techs at Techie don't say to much they just fix my issues fast. I used to spread my stuff out to a few different "Good" hosts but after all the bs problems at other places I said Fuck it and moved it all over to techie. I save money and in fact improved the quality of my hosting. By far best in the biz.

08-29-2009, 07:05 AM	#1
Fucksakes Shit... Fuck! What the Hell? Industry Role: Join Date: Dec 2003 Posts: 7,567	Great support from the guys at techiemedia.net I make these poor support guys work so hard, I owe them big time. So I'll start with giving them a thank you thread on top of the others that have been posted here. http://techiemedia.net/

08-29-2009, 07:36 AM	#2
sweetcuties Confirmed User Join Date: Feb 2002 Location: Somewhere Posts: 5,859	Yea, they kick ass... everytime I have a problem, their on top of it right away. Thanks Techie __________________

08-29-2009, 07:49 AM	#3
fatfoo ICQ:649699063 Industry Role: Join Date: Mar 2003 Posts: 27,763	Great support from techiemedia.net, nice, Fucksakes. Will keep in mind. __________________ Send me an email: [email protected]

09-19-2009, 01:33 AM	#5
Davy Confirmed User Industry Role: Join Date: Apr 2006 Location: Germany Posts: 4,323	I am seriously considering moving to techie. Having my finger on the trigger, so to speak. __________________ --- ICQ 14-76-98 <-- I don't use this at all

09-19-2009, 02:02 AM	#7
PatrickKing Confirmed User Join Date: Jan 2004 Location: Looking in your hahahahahaha. Posts: 2,096	No ref code in the link so they must be good or you are really dirving them nuts;) I'll givem a try.. __________________ [email protected]

08-29-2009, 07:59 AM	#4
Jarmusch Industry Role: Join Date: May 2003 Posts: 12,464	I'm on my 1st month with TechieMedia and very happy with their support so far.

09-19-2009, 01:56 AM	#6
epitome So Fucking Lame Industry Role: Join Date: Jun 2009 Location: St. Petersburg, FL Posts: 12,156	So does anyone else feel guilty about the number of times they have to have support do something? I'm not with techie...but the OP made me think about how I dread contacting support ... even though they are always so helpful and understanding. I just always think about how I used to cuss at people in my head if they were like me ... back when I was in customer service. I'd cuss in my head but always smile and provide stellar service ... treating them like they were my favorite customer. I don't want to be "that guy" that they all laugh at when he leaves... lol

09-19-2009, 04:21 AM	#8
Boss Traffic Jim Confirmed User Join Date: Nov 2002 Location: USA Posts: 1,150	Hey I also have been with them for a few years now after trying many other so called good hosts. All I can say is the Team at Techiemedia is incredible at what they do. They fix stuff for me that no other host would touch and pretty darn fast with never any extra charges ever. Not sure how they do it but they do it well.

09-19-2009, 04:37 AM	#9
area51 - BANNED FOR LIFE So Fucking Banned Join Date: Aug 2009 Posts: 3,164	Farpost does good support

09-19-2009, 05:33 AM	#11
slapass Too lazy to set a custom title Join Date: Nov 2002 Location: Earth Posts: 14,622	They make this business easier.

09-19-2009, 08:07 AM	#12
junction Confirmed User Industry Role: Join Date: Dec 2002 Location: Midwest Posts: 2,411	I might as well add my praise for Techie too. Jim runs a great company.

09-19-2009, 12:06 PM	#13
Net Money Confirmed User Join Date: Dec 2007 Posts: 539	Jim and Wayne run a tight ship and are a class act. Great Prices, Network, and Support that is 2nd to none. Techiemedia is definitely one of the best and worth considering if you are not completely happy with your current host, or simply want to expand a bit.

09-21-2009, 11:21 AM	#17
Kick Ass Chat Confirmed User Join Date: Dec 2002 Posts: 2,057	Another VERY satisfied TechieMedia customer here. I've tried many other hosts in the past years but never has any proven to be the caliber of the TechieMedia. A class of their own. Great people to work with and I love being part of their family.

09-21-2009, 02:39 PM	#19
Techie Media Confirmed User Industry Role: Join Date: Jan 2001 Posts: 3,092	A big Thank You to everyone who has posted here and to all of our customers. We strive to offer each customer the absolute best possible hosting experience available. This includes but is not limited to a super Fast and stable network with No network downtimes, very competitive pricing, and what we feel is extremely important is Superior Support, not just technical but also all types of customer support. Look forward to some very cool new features and offering this fall as we have some awesome surprises about to launch. __________________ sales [AT] techiemedia.com