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Old 02-16-2010, 06:40 AM   #1
Barefootsies
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:mad Needed SiteDepth Guru

I tried contacting their support all last week and weekend. New owners. Same bad service.

I am moving the script to a new server, and just need someone who knows the back end. The domain paths need to be changed. If you can do this, please hit me up ASAP.

Thanks.
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Old 02-16-2010, 06:46 AM   #2
AdultEUhost
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Did you ask your host?
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Old 02-16-2010, 06:49 AM   #3
czarina
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isn't Omar around anymore?
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Old 02-16-2010, 07:00 AM   #4
stickyfingerz
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I believe the only ones that can move it to a new server will be sitedepth due to the license file. Did you try Rico directly?
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Old 02-16-2010, 07:11 AM   #5
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Well,if you dont find anyone,i can do it, it's no more then 5 minute job.And last time when i moved it there was no need for any new licence file,only to change locations.

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Old 02-16-2010, 08:21 AM   #6
Barefootsies
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Quote:
Originally Posted by AdultEUhost View Post
Did you ask your host?
Yep. They can't/won't do it.

The score card is:

Host: No dice.
SD support: No dice.

Which is funny. Since SD is now planning to charge an annual "support" fee starting mid March.
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Old 02-16-2010, 08:22 AM   #7
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isn't Omar around anymore?
Nope. He sold out apparently.
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Old 02-16-2010, 08:25 AM   #8
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I believe the only ones that can move it to a new server will be sitedepth due to the license file. Did you try Rico directly?
Yes.

I have submitted numerous support tickets over the last full week, and weekend. I also tried ICQ. The same ICQ where, in fact, I could always reach people prior weeks to ask about this issue. That is the same ICQ Omar handed over to them.

Short answer: Yes.
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Old 02-16-2010, 08:29 AM   #9
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Yes.

I have submitted numerous support tickets over the last full week, and weekend. I also tried ICQ. The same ICQ where, in fact, I could always reach people prior weeks to ask about this issue. That is the same ICQ Omar handed over to them.

Short answer: Yes.
Odd. I need to hit them up as well this week. Ill see if I can't get you connected to them as well.
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Old 02-16-2010, 08:31 AM   #10
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Odd. I need to hit them up as well this week. Ill see if I can't get you connected to them as well.
Looks like this chappie can handle it.

Quote:
Originally Posted by KlenTelaris View Post
Well,if you dont find anyone,i can do it, it's no more then 5 minute job.And last time when i moved it there was no need for any new licence file,only to change locations.
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Old 02-16-2010, 09:00 AM   #11
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Originally Posted by KlenTelaris View Post
Well,if you dont find anyone,i can do it, it's no more then 5 minute job.And last time when i moved it there was no need for any new licence file,only to change locations.
I do not have any contact info for you.

Please hit me up so I can send you an email with server info?
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Old 02-16-2010, 09:12 AM   #12
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Nope. He sold out apparently.
In more ways than one. Thanks for reminding me to email him again about paying me back my damn money.
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Old 02-16-2010, 09:25 AM   #13
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When you move to a new host, always ask them to use the exact same paths.
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Old 02-16-2010, 09:37 AM   #14
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When you move to a new host, always ask them to use the exact same paths.
Paths have changed.

Otherwise, yes.
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Old 02-16-2010, 10:17 AM   #15
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Paths have changed.

Otherwise, yes.
I think the host can still change the paths(to copy the old server), even if you use the server already, but not 100% sure about that.
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Old 02-16-2010, 10:44 AM   #16
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I think the host can still change the paths(to copy the old server), even if you use the server already, but not 100% sure about that.
They said, "No they can't".

So, whether the host is too lazy, does not know how to, does not want to... I need a third party who can do this. Hence the post for a simple fix.
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Old 02-16-2010, 10:46 AM   #17
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Good luck with the SiteDepth Guru.
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Old 02-16-2010, 04:47 PM   #18
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I added you to ICQ to see if I could help. I really can't guarantee anything because it will depend on what you need and whether you are using the Zend locked version or the full source.
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Old 02-16-2010, 04:49 PM   #19
Barefootsies
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This man...

Quote:
KlenTelaris
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...is on da case.


Thanks for all of the replies.
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Old 02-17-2010, 04:32 AM   #20
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they still use his original ICQ 271-697-529
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