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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 03-16-2010, 01:22 AM   #1
Jack Sparrow
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Zombaio 4% vs Epoch 15%

I have been asking some people and they all gave me their experiences with both. It seems there isnt a real difference in features/services offered by the both of them.

We are currently using epoch, where we pay around 15% fee for our processing. It seems zombaio does the same for around 4%.

Is there anyone that can point out a REAL difference why epoch is justified for getting 15% fee?

Please post your experiences.
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Old 03-16-2010, 01:29 AM   #2
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Old 03-16-2010, 01:32 AM   #3
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The only difference is Zombaios affiliate program is lacking big time.
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Old 03-16-2010, 01:33 AM   #4
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The only difference is Zombaios affiliate program is lacking big time.
Amen toe dat shit.
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Old 03-16-2010, 01:53 AM   #5
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Whats lacking for example?
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Old 03-16-2010, 02:37 AM   #6
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Epoch has a lot of old clients, so it doesn't make sense to go for less than 15% for them. They wouldn't get as much new business to make up for the lost 10%(zobmaio has close to 5%), if they matched zombaio.
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Old 03-16-2010, 02:50 AM   #7
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Epoch has a lot of old clients, so it doesn't make sense to go for less than 15% for them. They wouldn't get as much new business to make up for the lost 10%(zobmaio has close to 5%), if they matched zombaio.
That implies that there are no real differences? Other then epoch not being able to cut down the costs?!
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Old 03-16-2010, 03:05 AM   #8
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That implies that there are no real differences? Other then epoch not being able to cut down the costs?!
If you use your own back-end, which you should, there is no difference. I would even go with zombaio over epoch even if epoch charged 5% and zombaio 15%.
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Old 03-16-2010, 03:14 AM   #9
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If you use your own back-end, which you should, there is no difference. I would even go with zombaio over epoch even if epoch charged 5% and zombaio 15%.
That doesnt make any sense. Why would you go over stay at zombaio of they charged 3x as much and you tell me there is no difference.

Btw. Never mind answering that question please. Im looking for people that can really give some honest reviews and/or opinions.

Anyone else with experiences they like to share?
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Old 03-16-2010, 03:15 AM   #10
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This is an amusing thread.

Epoch and CCBill charge about the same. They have been around 11/12 years. They employ lots of people (dev, customer service, support, etc). They have scrubs that have taken 11 years to work out. They have agents on staff to stop chargebacks. etc etc etc

Then there are lots of other processors that have been around 2 minutes that charge 5% - many of which vanish (sometimes with your cash).

Really, the sensible question should be "what corners are these cheap processors cutting that CCBill and Epoch think are not a good idea to cut"?

Last edited by DamianJ; 03-16-2010 at 03:18 AM..
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Old 03-16-2010, 03:19 AM   #11
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Originally Posted by mrfrisky View Post
That doesnt make any sense. Why would you go over stay at zombaio of they charged 3x as much and you tell me there is no difference.

Btw. Never mind answering that question please. Im looking for people that can really give some honest reviews and/or opinions.

Anyone else with experiences they like to share?
I never used ibill either. I'm not saying epoch will end up like them, but I surely wouldn't trust my long term income with them. I have heard some bad stories about epoch during the years I'm doing this. And I'm just saying my opinion, you can choose whatever biller you prefer.
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Old 03-16-2010, 03:21 AM   #12
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Originally Posted by DamianJ View Post
This is an amusing thread.

Epoch and CCBill charge about the same. They have been around 11/12 years. They employ lots of people (dev, customer service, support, etc). They have scrubs that have taken 11 years to work out. They have agents on staff to stop chargebacks. etc etc etc

Then there are lots of other processors that have been around 2 minutes that charge 5% - many of which vanish (sometimes with your cash).

Really, the sensible question should be "what corners are these cheap processors cutting that CCBill and Epoch think are not a good idea to cut"?
15% is overpriced, doesn't matter if they have been online for 1 or 100 years. They charge it not because they have such high costs, but because they can.
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Old 03-16-2010, 03:36 AM   #13
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Originally Posted by mrfrisky View Post
Whats lacking for example?
Here's an overview of Zombaio's affiliate system.

- Payout in USD or Euro, and will soon add Payoneer

-Tracker URL
a. records IP address and other visitor info and plants a cookie to ensure affiliate gets credited with the sale
b. Paysite can create multiple trackers that point to different areas such as join page, tour pages, and FHGs
c. affiliate sees his referral and join stats for each tracker
d. Paysite owner sees the overall stats and conversion ratios for each individual tracker

- Get tracker stats automatically as XML

- Detects broken links and sends them to a URL of your choice.
(great to have if an affiliate program goes dead, you could re-direct all the dead links to a program that you know converts)

- Program Tools
(points you to the affiliate's site promo area)

- Mobile Access
(iPhone, blackberry, winmobile, and android application)

Zombaio is also setting up a solution where they can host gallery with features like automated updates via RSS, Picture of the Day, Movie of the Day, Gallery of the Day.

You can't see much unless you send traffic but here's the signup link for my Zombaio affiliate program.
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Old 03-16-2010, 03:38 AM   #14
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I never used ibill either. I'm not saying epoch will end up like them, but I surely wouldn't trust my long term income with them. I have heard some bad stories about epoch during the years I'm doing this. And I'm just saying my opinion, you can choose whatever biller you prefer.
Really? What "bad" stories, and where?
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Old 03-16-2010, 03:42 AM   #15
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Really? What "bad" stories, and where?
For the start, you can just a do a search for "epoch" on GFY.
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Old 03-16-2010, 03:42 AM   #16
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Originally Posted by livecarlo View Post
Here's an overview of Zombaio's affiliate system.

- Payout in USD or Euro, and will soon add Payoneer

Ok thats nice.

-Tracker URL
a. records IP address and other visitor info and plants a cookie to ensure affiliate gets credited with the sale
b. Paysite can create multiple trackers that point to different areas such as join page, tour pages, and FHGs
c. affiliate sees his referral and join stats for each tracker
d. Paysite owner sees the overall stats and conversion ratios for each individual tracker

I think i have all these options in epoch too, but im gonna triplecheck.

- Get tracker stats automatically as XML

Thats a good one.

- Detects broken links and sends them to a URL of your choice.
(great to have if an affiliate program goes dead, you could re-direct all the dead links to a program that you know converts)

Another good option.

- Program Tools
(points you to the affiliate's site promo area)

Think epoch has this too.

- Mobile Access
(iPhone, blackberry, winmobile, and android application)

Zombaio is also setting up a solution where they can host gallery with features like automated updates via RSS, Picture of the Day, Movie of the Day, Gallery of the Day.

You can't see much unless you send traffic but here's the signup link for my Zombaio affiliate program.
Added some comments to your reply Thanks!

What about customer support, does zombaio take care of customers? Do they have services like that?
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Old 03-16-2010, 03:47 AM   #17
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I had some of these same questiosn about Zombaio...good post.
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Old 03-16-2010, 04:13 AM   #18
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This is an amusing thread.

Epoch and CCBill charge about the same. They have been around 11/12 years. They employ lots of people (dev, customer service, support, etc). They have scrubs that have taken 11 years to work out. They have agents on staff to stop chargebacks. etc etc etc

Then there are lots of other processors that have been around 2 minutes that charge 5% - many of which vanish (sometimes with your cash).

Really, the sensible question should be "what corners are these cheap processors cutting that CCBill and Epoch think are not a good idea to cut"?
Well i didnt want to put it that way, but yeah, that last thing you said there is exactly what i meant haha


Quote:
Originally Posted by andrej_NDC View Post
For the start, you can just a do a search for "epoch" on GFY.
Which gives me a handfull of threads, where people have different opinions. Doesnt give me any real info. Thanks.

Quote:
Originally Posted by SNRProductions View Post
I had some of these same questiosn about Zombaio...good post.
Awesome
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Old 03-16-2010, 04:16 AM   #19
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Didn't Dirty White Boy have a big problem with ePoch?
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Old 03-16-2010, 04:27 AM   #20
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they should add referral program (% for referring other webmasters to promote zombaio programs) into that list

Quote:
Originally Posted by livecarlo View Post
Here's an overview of Zombaio's affiliate system.

- Payout in USD or Euro, and will soon add Payoneer

-Tracker URL
a. records IP address and other visitor info and plants a cookie to ensure affiliate gets credited with the sale
b. Paysite can create multiple trackers that point to different areas such as join page, tour pages, and FHGs
c. affiliate sees his referral and join stats for each tracker
d. Paysite owner sees the overall stats and conversion ratios for each individual tracker

- Get tracker stats automatically as XML

- Detects broken links and sends them to a URL of your choice.
(great to have if an affiliate program goes dead, you could re-direct all the dead links to a program that you know converts)

- Program Tools
(points you to the affiliate's site promo area)

- Mobile Access
(iPhone, blackberry, winmobile, and android application)

Zombaio is also setting up a solution where they can host gallery with features like automated updates via RSS, Picture of the Day, Movie of the Day, Gallery of the Day.

You can't see much unless you send traffic but here's the signup link for my Zombaio affiliate program.
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Old 03-16-2010, 04:38 AM   #21
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Didn't Dirty White Boy have a big problem with ePoch?
Yeach, some epoch support guy watched Die Hard and wanted to play a cop for a while.
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Old 03-16-2010, 04:54 AM   #22
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Added some comments to your reply Thanks!

What about customer support, does zombaio take care of customers? Do they have services like that?
24/7 e-mail support and they have live chat 9 hrs a day for Mon-Sat. Live support is very knowledgeable and seems like they have admin access to everything needed.
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Old 03-16-2010, 04:55 AM   #23
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15% is overpriced, doesn't matter if they have been online for 1 or 100 years. They charge it not because they have such high costs, but because they can.
The power of choice. If you think 5% is all you need to spend, then spend that. Forgo the reputation and experience CCBill and Epoch have earned.

Good luck.

On a similar note, if you could chose between a 5 dollar crack whore, or a 300 bucks an hour gorgeous escort, who would you chose? Both mean you get your nuts wet right, so what's the difference?

Or steak.

Or a car.

Or bottle of wine.

You pays your money, you makes your choice. I am not saying there is anything wrong with a bottle of 5 buck chuck, or a 5 buck crack whore if that is your thing. It's all about choice.
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Old 03-16-2010, 05:07 AM   #24
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Originally Posted by DamianJ View Post
The power of choice. If you think 5% is all you need to spend, then spend that. Forgo the reputation and experience CCBill and Epoch have earned.

Good luck.

On a similar note, if you could chose between a 5 dollar crack whore, or a 300 bucks an hour gorgeous escort, who would you chose? Both mean you get your nuts wet right, so what's the difference?

Or steak.

Or a car.

Or bottle of wine.

You pays your money, you makes your choice. I am not saying there is anything wrong with a bottle of 5 buck chuck, or a 5 buck crack whore if that is your thing. It's all about choice.
All I'm saying is ccbill and epoch could charge 10% and still be able to afford all their stuff and features and still made a lot of profit.
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Old 03-16-2010, 05:23 AM   #25
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Quote:
Originally Posted by DamianJ View Post
The power of choice. If you think 5% is all you need to spend, then spend that. Forgo the reputation and experience CCBill and Epoch have earned.

Good luck.

On a similar note, if you could chose between a 5 dollar crack whore, or a 300 bucks an hour gorgeous escort, who would you chose? Both mean you get your nuts wet right, so what's the difference?

Or steak.

Or a car.

Or bottle of wine.

You pays your money, you makes your choice. I am not saying there is anything wrong with a bottle of 5 buck chuck, or a 5 buck crack whore if that is your thing. It's all about choice.
Do you get a VISA card with Pioneer Bank at 10% APR or one with HSBC at 15% APR?

Do you get a loan through CitiBank for 7% or a Nevada Credit Union for 4%?

Do you go to Trump's Payday advance or to Gus's Pawnshop?

Nothing wrong with loosing a little extra money just cus you like the name of the financial institution.
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Old 03-16-2010, 05:23 AM   #26
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Quote:
Originally Posted by DamianJ View Post
The power of choice. If you think 5% is all you need to spend, then spend that. Forgo the reputation and experience CCBill and Epoch have earned.

Good luck.

On a similar note, if you could chose between a 5 dollar crack whore, or a 300 bucks an hour gorgeous escort, who would you chose? Both mean you get your nuts wet right, so what's the difference?

Or steak.

Or a car.

Or bottle of wine.

You pays your money, you makes your choice. I am not saying there is anything wrong with a bottle of 5 buck chuck, or a 5 buck crack whore if that is your thing. It's all about choice.
Not sure did i ever in life paid more then 5$ for a wine.
I was thinking about buying bottle of dom perignon for 200$ but i concluded why bother if i can get drunk 40 times with same price.And when you drunk you can imagine a lots of things

Last edited by Klen; 03-16-2010 at 05:24 AM..
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Old 03-16-2010, 05:24 AM   #27
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Quote:
Originally Posted by DamianJ View Post
The power of choice. If you think 5% is all you need to spend, then spend that. Forgo the reputation and experience CCBill and Epoch have earned.

Good luck.

On a similar note, if you could chose between a 5 dollar crack whore, or a 300 bucks an hour gorgeous escort, who would you chose? Both mean you get your nuts wet right, so what's the difference?

Or steak.

Or a car.

Or bottle of wine.

You pays your money, you makes your choice. I am not saying there is anything wrong with a bottle of 5 buck chuck, or a 5 buck crack whore if that is your thing. It's all about choice.
I am not saying there is anything wrong with a bottle of 5 buck chuck, or a 5 buck crack whore .[/QUOTE]
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Old 03-16-2010, 05:25 AM   #28
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Not sure did i ever in life paid more then 5$ for a wine.
I was thinking about buying bottle of dom perignon for 200$ but i concluded why bother if i get drunk 40 times with same times.And when you drunk you can imagine a lots of things
Come on, wine is not for getting drunk, wine is about enjoying it.
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Old 03-16-2010, 05:32 AM   #29
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Do you buy no name Ketchup or Heinz....



/just thought i'd jump in on the comparisons
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Old 03-16-2010, 06:34 AM   #30
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Do you buy no name Ketchup or Heinz....



/just thought i'd jump in on the comparisons
Why buy ketchup? McDonald's gives you as many Heinz ketchup packets as you can carry for free :D
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Old 03-16-2010, 06:49 AM   #31
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15% is a fucking racket... There is no excuse for that... and hearing this now, knowing how much ass CCBill sucks makes me have exactly ZERO respect for CCBill.

Inferior product at an insane markup... If they're charging that much they could have at least reworked their UI since I dunno, 1994?
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Old 03-16-2010, 07:08 AM   #32
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Why buy ketchup? McDonald's gives you as many Heinz ketchup packets as you can carry for free :D
McDonalds has crappy Hunt's ketchup
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Old 03-16-2010, 07:09 AM   #33
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Old 03-16-2010, 07:12 AM   #34
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im not familiar with zombaio. but a processor who does not charge the $750 visa fee to US clients makes me concerned they are doing something improper, & one day they might disappear. I also dont see any GFY threads from affiliates looking for zombaio programs.
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Old 03-16-2010, 07:31 AM   #35
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lol ccbill/epoch charge 15% cause you guys are sheeple and there is no competition..

stop saying its because of the service the provide.. they charge 15% cause they know you guys trust them.. heck they could charge 25% and theyd prolly lose only like 10% of their base..

head over to mainstream and see charges like 3,4% for the same shit, and these are big companies with tons of staff, offices, etc...

stop making excuses for the rapeage
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Old 03-16-2010, 07:53 AM   #36
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stop making excuses for the rapeage
You mean like the refusal to offer ACH payments despite repeated requests?
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Old 03-16-2010, 07:55 AM   #37
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Originally Posted by Barefootsies View Post
You mean like the refusal to offer ACH payments despite repeated requests?
They wouldn't be able to nickel and dime us for postage and shit like that, if they offered ACH payouts.

I always get a chuckle seeing the amount of the stamp deducted from the payout
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Old 03-16-2010, 08:05 AM   #38
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I'm still up in the air with Zombaio... Been trying em out a couple of months and my rebills/trail to full conversions are much lower than they should be.

Epoch will let you cross sell another company and pay you a commission, whereas Zombaio only lets you cross sale your own sites.

Also you should look at the secondary fees. For example, Zombaio charges you $12.50 per chargeback, whereas Epoch absorbs it (I think, I know ccbill does).
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Old 03-16-2010, 08:18 AM   #39
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Also you should look at the secondary fees. For example, Zombaio charges you $12.50 per chargeback, whereas Epoch absorbs it (I think, I know ccbill does).
Actually Zombaio reserves the right to charge you $100 or more per chargeback. It is in their TOS.
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Old 03-16-2010, 08:58 AM   #40
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Actually Zombaio reserves the right to charge you $100 or more per chargeback. It is in their TOS.

imo a fucking good rule/law from Zombaio
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Old 03-16-2010, 09:00 AM   #41
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Originally Posted by candyflip View Post
I always get a chuckle seeing the amount of the stamp deducted from the payout
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Old 03-16-2010, 09:01 AM   #42
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Zombaio is my favorite third-party processor by far. I'd never use CCBill or Epoch.
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Old 03-16-2010, 09:06 AM   #43
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Also you should look at the secondary fees. For example, Zombaio charges you $12.50 per chargeback, whereas Epoch absorbs it (I think, I know ccbill does).
Ummm..... I think you are forgetting the fact that CCB fights all chargebacks.

Someone else discussed this topic at length a few years back, so run a search. However the point of the chargeback discussion was that even when they get some of those reversed, you do not get credited back (in regards to memberships). So it's a was on their 'absorption'.

That said, over the years most processors have not 'cleared the record' on some of these things. I can assure you that no processor is doing you anything for 'free' as a courtesy. There is always going to be a bait and switch somewhere.

Lastly on this note, in regards to the differences between some of the biller. CCB offers the best 24/7 support. Zombaio has certain business hours, and not available most of the weekend. Same for Verotel. I can't speak for ALL processors because I, like most companies, do not USE all processors. I do/have used B-H-E/Verotel/CCB/PayMonde/Zombaio. So I can speak directly to my experiences there.

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Old 03-16-2010, 09:07 AM   #44
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imo a fucking good rule/law from Zombaio
True dat.

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Old 03-16-2010, 09:21 AM   #45
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I love seeing you guys compare adult/no signiture rates to main stream. There are rules the banks use that require adult or non signed for transactions to be processed at higher rates. How Zombiao can offer fees below what the best bank rates for adult are and include these tools and customer service sounds fishy as fuck. I am not saying they are breaking the law or skirting US regulations but something does not add up. I have worked with many companies in getting merchant accounts as well as very familiar with the costs associated with running one and even doing it all yourself when you add in all the "extra" (cust service, visa, mastercard fees, CB fees, gateway charges, 800 number, pci compliance, and several other extras) costs your lucky to come out under 10%.
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Old 03-16-2010, 09:28 AM   #46
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lol ccbill/epoch charge 15% cause you guys are sheeple and there is no competition..

stop saying its because of the service the provide.. they charge 15% cause they know you guys trust them.. heck they could charge 25% and theyd prolly lose only like 10% of their base..

head over to mainstream and see charges like 3,4% for the same shit, and these are big companies with tons of staff, offices, etc...

stop making excuses for the rapeage
I don't really see how you can compare a mainstream processor with an adult specialty processor.
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Old 03-16-2010, 09:31 AM   #47
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I love seeing you guys compare adult/no signiture rates to main stream. There are rules the banks use that require adult or non signed for transactions to be processed at higher rates. How Zombiao can offer fees below what the best bank rates for adult are and include these tools and customer service sounds fishy as fuck. I am not saying they are breaking the law or skirting US regulations but something does not add up. I have worked with many companies in getting merchant accounts as well as very familiar with the costs associated with running one and even doing it all yourself when you add in all the "extra" (cust service, visa, mastercard fees, CB fees, gateway charges, 800 number, pci compliance, and several other extras) costs your lucky to come out under 10%.
what he said.
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Old 03-16-2010, 09:39 AM   #48
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Added some comments to your reply Thanks!

What about customer support, does zombaio take care of customers? Do they have services like that?
Look up the history of many billers who have come and gone over the past 10-15 yrs and how much of thier clients money they took with them.

I will gladly pay the 15% knowing my rebills will be paid out for yrs to come.
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Old 03-16-2010, 09:49 AM   #49
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Look up the history of many billers who have come and gone over the past 10-15 yrs and how much of thier clients money they took with them.

I will gladly pay the 15% knowing my rebills will be paid out for yrs to come.
I was just trying to think of a new credit card processor over the past 7-8 years that has stuck around and I can't think of any. One could say Verotel I suppose, not sure when they started.
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Old 03-16-2010, 09:53 AM   #50
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I would just like to mention, that Epoch has been around for 14 years, and I have been there 11 of those years. We have more payment options and there is a reason we have been around this long. I have heard so many rumors over the years, but the truth is that we are still standing as many others have come and gone.

Let me know if we can help you with anything.

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I never used ibill either. I'm not saying epoch will end up like them, but I surely wouldn't trust my long term income with them. I have heard some bad stories about epoch during the years I'm doing this. And I'm just saying my opinion, you can choose whatever biller you prefer.
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