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Old 10-15-2010, 01:18 PM   #1
Quence
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what happened to Phatservers? did they get bought out?

i see them under AmeriNOC brand now?
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Old 10-15-2010, 01:21 PM   #2
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I like tube scripts.
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Old 10-15-2010, 01:24 PM   #3
maxxtro
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I like boobies.
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Old 10-15-2010, 01:25 PM   #4
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They have always been the same company as amerinoc

But now it seems they completely removed the phatservers brandname
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Old 10-15-2010, 01:26 PM   #5
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name change
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Old 10-15-2010, 01:26 PM   #6
KillerK
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phatservers was always a stupid ass name.
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Old 10-15-2010, 01:27 PM   #7
Quence
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Was Sly repping Phatservers? I think that's where i remember them from.
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Old 10-15-2010, 01:30 PM   #8
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Wasn't Sly the owner?


Yes, Moose sold to me for $1.00 and I sold to him for $1.00.

Same company.
Sam ownership.
Same people.

We changed the name a couple of years ago and now everything is under one site now.
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Old 10-15-2010, 01:33 PM   #9
Quence
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how do you guys handle support? you got ICQ or what?
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Old 10-15-2010, 01:34 PM   #10
CurrentlySober
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Does the email support addy (@phatservers.net) still continue on?
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Old 10-15-2010, 01:36 PM   #11
Moose
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Does the email support addy (@phatservers.net) still continue on?
Yes it does.
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Old 10-15-2010, 01:38 PM   #12
john FVC
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how do you guys handle support? you got ICQ or what?
When we were with them it was always mail support but to be fair they were very very quick to respond and sort the issues out. We still would have preferred a live chat system or ICQ tho as you can end up battering mails back and forth like a Chilean mine rescue capsule..
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Old 10-15-2010, 01:39 PM   #13
Ron2k1
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how do you guys handle support? you got ICQ or what?
They reply within 5 minutes by email 24 hours a day.

Very fast support
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Old 10-15-2010, 01:40 PM   #14
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how do you guys handle support? you got ICQ or what?
I'm available by ICQ # 56 05 48 95 if you have any questions. Tech support is available 24/7 through the help desk. Live chat is available as well to open a ticket.
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Old 10-15-2010, 01:42 PM   #15
Moose
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how do you guys handle support? you got ICQ or what?
We do not use ICQ for support it is unreliable. We have Live chat and support ticket via email. Support ticket via email is preferred and easiest for all.
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Old 10-15-2010, 01:43 PM   #16
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When we were with them it was always mail support but to be fair they were very very quick to respond and sort the issues out. We still would have preferred a live chat system or ICQ tho as you can end up battering mails back and forth like a Chilean mine rescue capsule..
ICQ is far too unreliable for long term daily support requirements.

We archive the account history through the help desk so all techs can reference what has been done and you have access to the history as well.
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Old 10-15-2010, 01:45 PM   #17
CurrentlySober
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Yes it does.
OK Thanks. Im EXTREMELY SATISFIED with the email support.
I rarely need to use it, but when I o, I always seem to get a guy called Chris and he is very knowledgeable and fast
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Old 10-15-2010, 01:46 PM   #18
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Phatservers rock! Support are fast as light they are just good..... 5 / 5 recommended
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