Webair: your shared hosting has been going from bad to crap.

[Linguist]

And every time I open a ticket complaining that your SQL14 is slower than molasses in winter, the support swears up and down that there's nothing wrong with the server.

For example, I am getting 16 second calls to a simple json page, and my WP site that runs fine all other servers (i tested this), times out.

Now I know I can't expect much from a $10/mo plan but I've been a customer since 2004 and have a bunch of non-resource consuming sites mostly idling around and/or for development purposes. In other words, I use zero to no resources on the server.

But for christs sake.

I haven't gotten around to moving the sites yet and this very well might be a good time to do so

what's a good cloud host that gfy recommends?

[Emil]

Maybe a VPS would be a better solution for you?

[Linguist]

Originally Posted by Emil

Maybe a VPS would be a better solution for you?

I don't really want to deal with maintaining a vps... that's about the same headache as running a dedicated. I need a set & forget & connect to once a month solution. hence using the shared account. Which, mind you, worked great up until about a year ago.

Had no complaints before & I know they have awesome dedicated setups with great support.

but that SQL14 needs to be replaced.

[MoreMagic]

Let me advise you to take contact with http://www.vpslink.com/ and don't have the stress. It is unmanged hosting, but they still do a lot for you .

Originally Posted by Linguist

I don't really want to deal with maintaining a vps... that's about the same headache as running a dedicated. I need a set & forget & connect to once a month solution. hence using the shared account. Which, mind you, worked great up until about a year ago.

Had no complaints before & I know they have awesome dedicated setups with great support.

but that SQL14 needs to be replaced.

[Linguist]

Originally Posted by MoreMagic

Let me advise you to take contact with http://www.vpslink.com/ and don't have the stress.

we have found that providing unmanaged VPS hosting allows us to focus on maintaining server uptime and responsiveness with the lowest overhead.

thx for reading what i wrote above.

in good news, sql14 is back to being responsive, at least for now.

[paymeback]

Originally Posted by Emil

Maybe a new host would be a better solution for you?

Fixed up that mistake for you

[Randy West]

Get a new host

[WiredGuy]

Try asking to move to a different virtual server. I was recently moved to a different server on webair and its been much better since the move.
WG

[BJ]

have you thought of VPS hosting?

[Machete_]

Originally Posted by Linguist

I don't really want to deal with maintaining a vps... that's about the same headache as running a dedicated.

buy a managed dedicated

[TubeSubmitters]

Ever considered vps hosting?

[Kiopa_Matt]

Well, that's kinda what happens if you decide to go the cheap route, and get a shared server. Someone else sharing the server with you, ends up hogging all the resources. Either that, or the hosting company crams on about 30% more domains than the server should be handling.

Save yourself the trouble, and go dedicated.

webair are usually on top of things, theyve always sorted my issues out.

[WebairGerard]

Originally Posted by Linguist

in good news, sql14 is back to being responsive, at least for now.

Hi Linguist, I see things are working better for you now. I will follow up with you as well to make sure all is good.

Just so you know, if you or anyone else for that matter were to consider our Cloud VPS plans, we offer them as fully managed servers so yes you can have it as a set it and forget it solution as you mentioned. Will talk to you soon.

[Cyber Fucker]

Webair is a great hosting company, I'm sure they will find a right solution for you!

[stocktrader23]

Originally Posted by Kiopa_Matt

Well, that's kinda what happens if you decide to go the cheap route, and get a shared server. Someone else sharing the server with you, ends up hogging all the resources. Either that, or the hosting company crams on about 30% more domains than the server should be handling.

Save yourself the trouble, and go dedicated.

There is no excuse. I beat the shit out of my shared server on hostgator and have never had a problem. My partner got some slow wordpress issues and a 30 second chat got him moved to a different server.

[Kiopa_Matt]

Originally Posted by stocktrader23

There is no excuse. I beat the shit out of my shared server on hostgator and have never had a problem. My partner got some slow wordpress issues and a 30 second chat got him moved to a different server.

Become a qualified LINUX server administrator, then tell me there's no issues.

Have 300 people on one server, or one person on one server. Gee, I wonder which option will cause me the most problems?

[stocktrader23]

Originally Posted by Kiopa_Matt

Become a qualified LINUX server administrator, then tell me there's no issues.

Have 300 people on one server, or one person on one server. Gee, I wonder which option will cause me the most problems?

Fuck off you moron. There is no excuse for a host that SELLS SHARED HOSTING to have their service suck for a year. If one company can do it so can another and if not the company that can should get all of the business.

[Kiopa_Matt]

Originally Posted by stocktrader23

Fuck off you moron. There is no excuse for a host that SELLS SHARED HOSTING to have their service suck for a year. If one company can do it so can another and if not the company that can should get all of the business.

Well, I didn't know it sucked for a year. Again, like I said above, maybe they're shoving 30% more clients onto each server than they should be. I have no idea. It's common sense though that a dedicated server is going to run quite a bit smoother than some shared hosting accounts with 300 other accounts on the same server.

And please don't call me a moron, because almost guaranteed I know far more about server administration than you. Go back to selling your herbal pills.

[HomerSimpson]

WebAir
LOL

[Cyber Fucker]

Originally Posted by HomerSimpson

WebAir
LOL

Have you ever tried their dedicated servers?

[closer]

Some people expect dedicated performance from a shared hosting account; please bare in mind that whenever your site is making you money, ALWAYS go dedicated.

[Vendzilla]

VPS is better when you're income is in consideration, dedicated is the best.
I've been on a VPS host with WebAir, works great, but dedicated is better

[stocktrader23]

Originally Posted by Kiopa_Matt

Well, I didn't know it sucked for a year. Again, like I said above, maybe they're shoving 30% more clients onto each server than they should be. I have no idea. It's common sense though that a dedicated server is going to run quite a bit smoother than some shared hosting accounts with 300 other accounts on the same server.

And please don't call me a moron, because almost guaranteed I know far more about server administration than you. Go back to selling your herbal pills.

What you know about servers is irrelevant. How hard a virtual server is to manage is irrelevant. What's relevant is that the product is not working as it should.

[Kiopa_Matt]

Originally Posted by stocktrader23

What you know about servers is irrelevant. How hard a virtual server is to manage is irrelevant. What's relevant is that the product is not working as it should.

It's a $10/month hosting package. You get what you pay for.

Maybe people should quit expecting everything for nothing.

[stocktrader23]

Originally Posted by Kiopa_Matt

It's a $10/month hosting package. You get what you pay for.

Maybe people should quit expecting everything for nothing.

I have paid the same $10 at HostGator for years and had the same support and stability that my dedicated boxes from there did. They are so far superior to any other host I've tried which includes many of the common ones here.

I would say I got what I paid for while the OP feels like he hasn't.

Again, quit being an argumentative fuck. There are thousands of reasons to want a low cost host over a dedicated server and I know from first hand experience that a $10 host does not have to suck.

[Barefootsies]

Originally Posted by Kiopa_Matt

Well, that's kinda what happens if you decide to go the cheap route, and get a shared server. Someone else sharing the server with you, ends up hogging all the resources. Either that, or the hosting company crams on about 30% more domains than the server should be handling.

Save yourself the trouble, and go dedicated.

True dat.

If you do not want performance issues, PAY for something better.

[harvey]

Originally Posted by Kiopa_Matt

Well, that's kinda what happens if you decide to go the cheap route, and get a shared server. Someone else sharing the server with you, ends up hogging all the resources. Either that, or the hosting company crams on about 30% more domains than the server should be handling.

Save yourself the trouble, and go dedicated.

you might be relatively right here. But I've several boxes, including shared, dedicated and VPS, all of them managed and I use them for what they're intended, and none of them (I repeat: NONE as in 0, ZERO, ZILCH, NADA) causes me problem. Including a couple $8 hostgator accounts and a $50 a year with Amerinoc.

Really, if your server can't handle a WP install with (say) 3-5k visits a day, then it's not a problem of dedicated or shared. It's just that your server sucks. Period.

Like stocktrader said, you're being argumentative just for the sake of it, and on top of that, comparing apples to oranges. If someone is using a $10 solution, could it be that he needed just a $10 solution instead of $200+? Think about it, it's not that hard. Why the hell would I pay $200 to host a site getting 50 or 100 visits a day? Or 1000? If you do so, I've a nice bridge for you, previous owner was an old lady that barely used it

[Linguist]

Originally Posted by Barefootsies

True dat.

If you do not want performance issues, PAY for something better.

Did I really just read that? It's obvious that VPS & dedicated is better if you're using a lot of CPU/BW. No massive CPU or B/W requirements here. Just an ability to refresh a site without it timing out.

Look, I'm not expecting to load 100,000 rows into database within seconds here (and if I do want to do load 100,000 rows, I fully expect this to take 5-10 minutes because of throttling). But to have the servers consistently crap out is unacceptable if you're charging people money for it.

(reason I'm back here trolling is that it went down again and I've nothing better to do than read GFY while waiting for sql14 to fix itself)

BTW to all haters, Webair does have awesome dedicated support. I've dealt with it first-hand. No complaints there. And my virtual server itself is fast when the sql server is fast. I just have beef with the sqlXX line of servers there.

[Kiopa_Matt]

Originally Posted by harvey

Really, if your server can't handle a WP install with (say) 3-5k visits a day, then it's not a problem of dedicated or shared. It's just that your server sucks. Period.

But it is a problem of dedicated or shared. If you get a SHARED hosting account, that means you're sharing one server with hundreds of other people. If anyone uploads faulty software that runs in a continuous loop, or simply hogs loads of resources, then your site will suffer. That's just the price you pay for choosing a shared hosting solution.

[stocktrader23]

Originally Posted by Kiopa_Matt

But it is a problem of dedicated or shared. If you get a SHARED hosting account, that means you're sharing one server with hundreds of other people. If anyone uploads faulty software that runs in a continuous loop, or simply hogs loads of resources, then your site will suffer. That's just the price you pay for choosing a shared hosting solution.

And with a real host they fix the problem instead of just rebooting a server. I've gotten email from hostgator to let me know that my autosplogs were beating the shit out of their SQL server. I've also had my sites moved to another box on request when someone else on my box caused me problems. It took about 45 seconds for them to say yes and not much longer to actually move them.

You should not have the same problems over and over, period. The price you are paying is irrelevant unless they advertised it as a cheap hosting solution that might break pretty often.

[harvey]

Originally Posted by Kiopa_Matt

But it is a problem of dedicated or shared. If you get a SHARED hosting account, that means you're sharing one server with hundreds of domains. If anyone uploads faulty software that runs in a continuous loop, or simply hogs loads of resources, then your site will suffer. That's just the price you pay for choosing a shared hosting solution.

nope. real hosting companies with 24/7 support will limit resources once someone is abusing them, it's not like I'm telling something new here, as a matter of fact some companies limit resources on a really retard fashion.

A good server should a) have enough power to host the accounts they have and b) have techs that take care of those account holders. To the very least.

With hostgator, if you're APPROACHING (not even getting to) a reasonable use of resources, they send you a message to correct it. If you don't do that, they suspend your account as per their TOS. Same with every decent host.

Thus, I've never had a problem with them, Amerinoc or Cirtex, they watch out for their resources. If you need more (and only if you need more) they ask you to upgrade and handle all the process for you. Short and sweet, the way it's supposed to be. So again, if you need a bike and have money to spend on a bike, don't come with "why don't you use a jet plane?" I just need a fucking bike and the least I expect is it has 2 wheels!

[stocktrader23]

LOL, I'm glad someone else with some sense is in here. Also a HostGator supporter, I can't think of one bad thing to say about em and you can try them out for a penny!

[mekent]

Have you ever considered vps hosting?

[sandman!]

hit me up on icq will hook you up with a virtual account for free till the end of the new year

[Chris]

i thought it was just me

i wonder how much stuff is on that sql14 server .. i use that one aswell ...

and i do have larger servers elsewhere but ive prepaid for awhile at webair so i have a couple blogs on it and to host forum images

[directfiesta]

Originally Posted by harvey

So again, if you need a bike and have money to spend on a bike, don't come with "why don't you use a jet plane?" I just need a fucking bike and the least I expect is it has 2 wheels!

That is absolutely correct .. and the business selling the bike should sell one that works , tough will not have the performance and features of the car .

[harvey]

Originally Posted by directfiesta

That is absolutely correct .. and the business selling the bike should sell one that works , tough will not have the performance and features of the car .

indeed.

And a marketing tip for web hosting services: if you promise that your cheapest server will perform at X point, you better provide X+1. The "ah you'd upgrade" chant won't work, because if you can't deliver what you promise on your most basic plan (which has room to upgrade) how do you expect me to believe you'll do better once I'm already upgraded? You have my word I won't, and as a matter of fact I never did.

Speaking of which, the past week some hosting support guy told me to upgrade for just a simple addition. They wanted me to upgrade to a plan worth 500% more per month (really) when I just needed to test a script (which they knew). So I politely decline, told them to keep that cheap plan and got a brand new server with another provider paying what I was paying x2.5. They got greed and ended with empty hands.

Remember: it's 10 times easier and cheaper to keep a happy customer (not to mention future business and mouth to mouth added business) than to get a new one. It's marketing 101, and even tho I understand many hosting companies don't have any marketing specialist, some of you should really read a book or something (btw, I'm talking about hosting, but it applies to many companies)

[DickShoke]

I hear your pain!! for some reason Webair MySQL is shit!!! i have a shared server and a VPS server with them and on both servers any program which uses MySQL also has timeout requests.

I think it's the way they setup their MySQL databases. they aren't on the same server as your actual hosted accounts, so your MySQL scripts have to do remote calls to a database on another server.

I've been a customer of theirs for over 3 years now, maybe even more and it's been like this since I joined with them. I thought getting a VPS would fix the issue, but when I bought a second VPS plan to test it out I still got timeouts and the database server always gets disconnected.

Because of this I make damn sure I don't put any of my money making sites on their servers or sites with any decent amount of traffic.

SOMEONE HIGHER UP in Webair really needs to take a look into this issue. Your first level support doesn't really seem to address this issue, they just fix it on go on about their business. I'm pretty sure they get lots of complaints about this from your clients because I've been with Webair for so long and this is a frequent occurence with my accounts.

If I wasn't lazy to move all my sites off their servers I probably wouldn't be a customer of theirs right now.

[DickShoke]

Originally Posted by Linguist

thx for reading what i wrote above.

in good news, sql14 is back to being responsive, at least for now.

don't let that ease your mind. this will be an ongoing issue with them as long as your hosting with them. unless something MAJOR is done, and this problem is looked at by the HIGHER UP MANGEMENT in Webair. i've been with Webair for a few years now and this is a pretty common recurring problem which the first level techs don't really give a shit about. they just fix the connectivity problem by resetting the server and go about their business. it will happen again and again.

[DickShoke]

Originally Posted by WebairGerard

Hi Linguist, I see things are working better for you now. I will follow up with you as well to make sure all is good.

Just so you know, if you or anyone else for that matter were to consider our Cloud VPS plans, we offer them as fully managed servers so yes you can have it as a set it and forget it solution as you mentioned. Will talk to you soon.

Gerard,
I really think you need to talk about this issue with upper management to see how they can remedy this problem in the future.

Since I joined Webair this also has been an ongoing issue with my accounts and is the MOST ANNOYING issue I have with my Webair accounts.

Many scripts which use MySQL have constant timeouts. And these are sites with very little traffic which shouldn't be timing out.

[nico-t]

when will people learn... a simple search for 'webair' here at gfy says enough

[Machete_]

Originally Posted by stocktrader23

Fuck off you moron. There is no excuse for a host that SELLS SHARED HOSTING to have their service suck for a year.

Unless it's webair.