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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
lurker
Industry Role:
Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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Well got the love letter from Verotel
We owe them $1089 dollars. I have to call them I have questions.Did the sign ups not happen? if they did then me giving them back that money is my giving my product away.A side note is we did very little with verotel maybe 10 sign ups a month and to get that number.hmmm
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#2 |
So Fucking Banned
Join Date: Dec 2008
Location: Prescott, AZ
Posts: 2,158
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And here comes the shit storm
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#3 | |
Guest
Posts: n/a
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Quote:
That sucks. I guess any of us that use Verotel better be prepared for a letter. ![]() |
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#4 |
lurker
Industry Role:
Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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There was a phone call my wife was sleeping and then they sent an email.
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#5 |
Confirmed User
Join Date: Jun 2004
Location: Vancouver B.C.
Posts: 2,497
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Awww come on .. how long have you been processing with them .. ?
I have been for yrs .. now I am nervous ...
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#6 | |
FUBAR the ORIGINATOR
Industry Role:
Join Date: Jan 2002
Location: FUBARLAND
Posts: 67,374
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Quote:
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#7 |
Confirmed User
Join Date: Jul 2008
Location: Atlanta
Posts: 1,728
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Very sorry Tony. Glad it's only $1000. I gotta believe some people are going to get dinged with a lot higher bill.
If it makes you feel any better, I'll only make you pay for half of my lunch on Thursday. :-)
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#8 |
The People's Post
Industry Role:
Join Date: Dec 2008
Location: invisible 7-11
Posts: 64,233
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#9 |
Confirmed User
Join Date: Jun 2004
Location: Vancouver B.C.
Posts: 2,497
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the more I think about it ... there have been the odd scam from people trying to use Verotel ... I received an email requesting me to update my user/pass info about 8 months ago .. checked and it turned out to be fraud .. .. you should double check via phone with Joost ..
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No sig .. just me |
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#10 |
lurker
Industry Role:
Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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#11 |
Too lazy to set a custom title
Join Date: Mar 2002
Location: Australia
Posts: 17,393
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Do you see any sort of notification when you log into the Verotel CP? AFAIK I haven't received "the" email yet but I'm wondering if I've missed it.
BTW, one of my affiliates had her account suspended because one of her sales charged back after she received a payment... Verotel wanted her to pay the difference before they'd re-enable the account. Right! |
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#12 |
Too lazy to set a custom title
Industry Role:
Join Date: Mar 2003
Location: Homeless
Posts: 62,911
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Damn. I hope we dont lose another one.
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#13 |
Too lazy to set a custom title
Join Date: Mar 2002
Location: Australia
Posts: 17,393
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#14 |
Amateur Pimpin
Industry Role:
Join Date: Aug 2004
Location: Orlando, FL
Posts: 13,075
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once again.... why the fuck do people use Verotel?!
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#15 | |
lurker
Industry Role:
Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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Quote:
Does this mean these sign ups didnt happen? If they did am I just giving my product away? Why did it take 12 months to find ? Verotel's job is to process and keep track of money. We did in 2008 $1347 of direct debit and they want most of it back. |
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#16 |
lurker
Industry Role:
Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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for those three years I didnt have a problem and they always paid on time. It gave people another option and another 10 sign ups a month for not doing any thing wasnt bad.This truly sucks someone must of not been doing their job. I have to figure.
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#17 |
lurker
Industry Role:
Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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#18 |
So Fucking Banned
Join Date: Feb 2006
Location: between east coast and vegas
Posts: 2,067
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Hey I am in the same boat with Verotel!!! I stoped recieving payouts from them this year, shortly after I log into my admin and discover that some how I owe them Hundreds of dollars for an unpaid invoice!!!!
No thats not how it works, you guys process transactions for me and then you forward me the funds minus your fees. I have telephoned them several times.... no call back, I have emailed them as well no response... Will be pulling their join buttons if I don't hear back from them today! Starting to get fed up with the B.S. that is going on here. It is quite obvious that many companies are upside down with mal investment and this tanking global economy and are getting creative with their fundraising. I am seeing this trend with processors, with banks, all kinds of funny business going on with different accounts! |
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#19 |
Sofa King Band
Join Date: Jul 2002
Location: Outside the box
Posts: 29,903
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Something is very very wrong.... this is starting to sound like just some wild cash grab.
Has anyone gotten actual accounting data to confirm any of these claims they've made or are they just throwing numbers at people out of a hat? |
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#20 |
Guest
Posts: n/a
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#21 |
Confirmed User
Join Date: Feb 2006
Location: In a dream
Posts: 1,955
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I'm with verotel ( 3 biller) and I haven't received this email.
Smell fishy, it's time to find another biller. Anyone from Segpay around? ![]() |
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#22 |
Too lazy to set a custom title
Join Date: Jan 2002
Location: Holland
Posts: 9,870
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and why shoudnt they use verotel?
Please enlight us.
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#23 |
Too lazy to set a custom title
Industry Role:
Join Date: Dec 2005
Location: Narnia
Posts: 10,764
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I just logged into my Verotel account, but I didn't see any announcements.
I do not offer an affiliate program through them however, so I guess this issue does not apply to me. For the record, they've been pretty solid (for me) over the past few years, so this is not good. Hopefully they survive the fallout... |
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#24 |
Ah My Balls
Industry Role:
Join Date: Feb 2007
Location: Under the gold leaf ICQ 388-454-421
Posts: 14,311
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Man lucky its only a grand! I hope you get it all straightened out. I hate to see anyone getting pinched in these times.
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#25 |
In Tushy Land
Join Date: Oct 2002
Location: Nebraska
Posts: 40,149
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Sounds like they are going to be pissing off a lot of people
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#26 | |
Confirmed User
Join Date: Feb 2006
Location: Miami, FL
Posts: 1,556
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Quote:
The Sky is falling!
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I spammed in threads! |
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#27 |
Confirmed User
Join Date: Jan 2005
Location: Chicago, IL
Posts: 8,452
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The whole thing sounds eerily fishy.
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#28 |
Too lazy to set a custom title
Industry Role:
Join Date: Oct 2006
Location: Vancouver
Posts: 30,985
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i'd be asking about the statute of limitations regarding that type of overpayment
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#29 |
Amateur Pimpin
Industry Role:
Join Date: Aug 2004
Location: Orlando, FL
Posts: 13,075
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Well damn buddy... sorry to hear this falls on your plate
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#30 |
Confirmed User
Join Date: Aug 2001
Posts: 1,922
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Has anyone asked Verotel to supply documentation to back up their claim of not being paid?
You would think they would be sending out registered mail to notify you instead on an email. |
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#31 |
So Fucking Banned
Join Date: Feb 2006
Location: between east coast and vegas
Posts: 2,067
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Hey Verotel is not answering calls or emails, so sometimes that is all the answer you need from a company, with all of these threads and complaints you would think someone from the company would have started a thread by now.
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#32 |
Choice is an Illusion
Industry Role:
Join Date: Feb 2005
Location: Land of Obama
Posts: 42,635
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#33 | |
So Fucking Fabulous
Industry Role:
Join Date: Apr 2003
Location: Indiana
Posts: 11,374
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Quote:
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#34 |
Richest man in Babylon
Industry Role:
Join Date: Jan 2002
Location: Posts: 10,002
Posts: 5,694
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Does anyone know if resellers using the Verotel program are being retroactively charged or just the merchants?
Considering how difficult it is to get affiliates to use Verotel in the first place that would be a huge fail. |
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#35 |
Too lazy to set a custom title
Industry Role:
Join Date: Jul 2001
Posts: 59,204
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A thread like this would be enough for me to move my stuff from them instantly.
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#36 |
Adult Content Provider
Industry Role:
Join Date: May 2005
Location: Europe
Posts: 18,243
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What did I miss here.
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#37 |
Let's do some business!
Industry Role:
Join Date: Sep 2004
Location: Austin, TX
Posts: 31,296
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What's going on with Verotel?
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#38 |
lurker
Industry Role:
Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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Well I sent them a email to Sarah I guess she is our contact. Before they get a dime I need a full accounting of each transaction. We did $1300 and change with their direct debit and they are saying we owe $1089. So that means most of it never went thru and someone was asleep at the switch.Does this mean $1089 worth of memberships got free access to my product? That why we pay them to process and watch over the money. I will let you know their response.
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#39 |
Confirmed User
Join Date: Sep 2005
Location: Montreal / Sparta
Posts: 4,331
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I did... also asked to specify which transactions were not good
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#40 |
in a van by the river
Industry Role:
Join Date: May 2003
Posts: 76,806
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wow only 10 sign ups a month with them and u owe them 1k? What was the time period on that? Almost seems like it's not worth it to use them as a back up.
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#41 |
Too lazy to set a custom title
Industry Role:
Join Date: Jul 2001
Posts: 59,204
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#42 |
Confirmed User
Industry Role:
Join Date: Jun 2004
Location: SoFla
Posts: 653
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Here! I just hit you up on ICQ. Give me a shout when you have a free minute.
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#43 |
lurker
Industry Role:
Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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12 months over that time we did $1300 and change and they want $1089 of it back.if I got over paid it sucks but its their money but I need a full accounting.Also I need to know what they are doing to make sure this doesnt happen again.
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#44 |
Confirmed User
Join Date: Feb 2003
Location: Dreamland
Posts: 1,685
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I got an email last week saying that I owed them over 600 bucks also... they said that can take it from my holdback to cover it but I want some details before I give them the ok to take it!!!
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#45 | |
Too lazy to set a custom title
Industry Role:
Join Date: Dec 2005
Location: Narnia
Posts: 10,764
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Quote:
They are 5 hours ahead of EST - so if you are on the east coast of the US like me (for example) you would have to call them between 4:00 am and noon. Roll those hours back 3 hours if you are on the west coast, etc. |
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#46 |
Too lazy to set a custom title
Industry Role:
Join Date: Jul 2001
Posts: 59,204
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Looks like we're talking about a huge amount here in total.
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#47 |
I am Amazing Content!
Industry Role:
Join Date: Feb 2004
Posts: 39,822
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i wonder who processes the german direct debit for them - there must be a major screw up in communication between them and Verotel
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#48 |
lurker
Industry Role:
Join Date: Aug 2002
Location: atlanta
Posts: 57,021
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#49 |
So Fucking Banned
Join Date: Feb 2006
Location: between east coast and vegas
Posts: 2,067
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Thanks for pointing out the operating hours of Verotel, however I am already aware of them, I got thru to one person about a month ago who took my name, number, and info and said he could not answer questions about "unpaid invoices" and would have the appropiate department head return my call within 24 hours. Of course that call has yet to come.
Besides it shouldn't matter what there office hours are when you send multiple emails regarding this matter. Still No response. Well that settles it for me, bye bye verotel, let me go yank the join buttons. I sincerely hope everyone gets the funds they are owed, but looking at adult processing history....Ibill,Paymonde,ecommerceglobal,etc. all I can say is best of luck! |
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#50 |
aliasx
Join Date: Apr 2001
Posts: 19,010
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